Dell Precision M6300 (Late 2007): инструкция
Раздел: Компьютерная техника, комплектующие, аксессуары
Тип: Ноутбук
Инструкция к Ноутбуку Dell Precision M6300 (Late 2007)

Dell Precision™
Mobile Workstation M6300
Quick Reference Guide
Model PP05XA
www.dell.com | support.dell.com

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
____________________
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dell Precision, and Express Charge are trademarks
of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell
under license; Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks
of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Model PP05XA
July 2007 P/N RP926 Rev. A00

Contents
Finding Information . . . . . . . . . . . . . . . . . . . . 5
Setting Up Your Computer
. . . . . . . . . . . . . . . . 10
About Your Computer
. . . . . . . . . . . . . . . . . . 11
Front View
. . . . . . . . . . . . . . . . . . . . . 11
Left Side View
. . . . . . . . . . . . . . . . . . . 12
Right Side View
. . . . . . . . . . . . . . . . . . 12
Back View
. . . . . . . . . . . . . . . . . . . . . 13
Bottom View
. . . . . . . . . . . . . . . . . . . . 14
Using a Battery
. . . . . . . . . . . . . . . . . . . . . 15
Battery Performance
. . . . . . . . . . . . . . . . 15
Checking the Battery Charge
. . . . . . . . . . . 16
Conserving Battery Power
. . . . . . . . . . . . . 18
Charging the Battery
. . . . . . . . . . . . . . . . 19
Removing the Battery
. . . . . . . . . . . . . . . 19
Storing a Battery
. . . . . . . . . . . . . . . . . . 20
Troubleshooting
. . . . . . . . . . . . . . . . . . . . . 21
Lockups and Software Problems
. . . . . . . . . 21
Dell Diagnostics
. . . . . . . . . . . . . . . . . . 23
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Contents 3

4 Contents

Finding Information
NOTE: Some features or media may be optional and may not ship with your
computer. Some features or media may not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For? Find It Here
• A diagnostic program for my computer
Drivers and Utilities Media
• Drivers for my computer
NOTE: The Drivers and Utilities media may
be optional and may not ship with your
• My device documentation
computer.
• Notebook System Software (NSS)
Documentation and drivers are already
installed on your computer. You can use
the Drivers and Utilities media to reinstall
drivers (see "Reinstalling Drivers and
Utilities" in your User’s Guide) and to run
the Dell Diagnostics (see "Dell
Diagnostics" on page 23).
Readme files may be included on your
media to provide last-minute updates
about technical changes to your computer
or advanced technical reference material
for technicians or experienced users.
NOTE: Drivers and documentation updates
can be found at support.dell.com.
Quick Reference Guide 5

What Are You Looking For? Find It Here
• Warranty information
Dell™ Product Information Guide
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
• Service Tag and Express Service Code
Service Tag and Microsoft Windows
®
®
Product Key
• Microsoft
Windows
Product Key
These labels are located on your
computer.
• Use the Service Tag to identify your
computer when you use
support.dell.com
or contact support.
• Enter the Express Service Code to direct
your call when contacting support.
NOTE: As an increased security measure,
the newly designed Microsoft Windows
license label incorporates a missing portion
or hole to discourage removal of the label.
6 Quick Reference Guide

What Are You Looking For? Find It Here
• How to remove and replace parts
Dell Precision™ User’s Guide
• Specifications
Microsoft Windows XP and Windows
Vista™ Help and Support Center
• How to configure system settings
1
Click
Start
→
Help and Support
→
Dell
• How to troubleshoot and solve problems
User and System Guides
→
System
Guides
.
2
Click the
User’s Guide
for your
computer.
• Solutions — Troubleshooting hints and
Dell Support Website — support.dell.com
tips, articles from technicians, online
NOTE: Select your region or business
courses, and frequently asked questions
segment to view the appropriate support
• Community — Online discussion with
site.
other Dell customers
• Upgrades — Upgrade information for
components, such as the memory, hard
drive, and operating system
• Customer Care — Contact information,
service call and order status, and
warranty and repair information
• Service and support — Service call
status, support history, service contract,
and online discussions with support
• Dell Technical Update Service —
Proactive e-mail notification of software
and hardware updates for your computer
• Reference — Computer documentation,
details on my computer configuration,
product specifications, and white papers
• Downloads — Certified drivers, patches,
and software updates
Quick Reference Guide 7

What Are You Looking For? Find It Here
• Notebook System Software (NSS) — If
To download Notebook System Software:
you reinstall the operating system for
1
Go to
support.dell.com
, select your
your computer, you should also reinstall
country/region, and then click
Drivers &
the NSS utility. NSS automatically
Downloads
.
detects your computer and operating
2
Click
Select a Model
or
Enter a Tag
,
system and installs the updates
make the appropriate selections or enter
appropriate for your configuration,
the appropriate information for your
providing critical updates for your
computer, and then click
Confirm
.
operating system and support for
3
Scroll down to
System and
processors, optical drives, USB devices,
Configuration Utilities
→
Dell
etc. NSS is necessary for correct
Notebook System Software
, and then
operation of your Dell computer.
click
Download Now
.
NOTE: The support.dell.com user interface
may vary depending on your selections.
• Software upgrades and troubleshooting
Dell Support Utility
hints — Frequently asked questions, hot
The Dell Support Utility is an automated
topics, and general health of your
upgrade and notification system installed
computing environment
on your computer. This support provides
real-time health scans of your computing
environment, software updates, and
relevant self-support information. Access
the Dell Support Utility from the
icon in the taskbar.
• How to use
Microsoft Windows XP
and
Windows Help and Support Center
Microsoft Windows Vista
1
Click
Start
→
Help and Support
.
• How to work with programs and files
2
Type a word or phrase that describes
your problem and click the arrow icon.
• How to personalize my desktop
3
Click the topic that describes your
problem.
4
Follow the instructions on the screen.
• Information on network activity, the
Dell QuickSet Help
Power Management Wizard, hotkeys,
To view
Dell QuickSet Help
,
right-click the
and other items controlled by
QuickSet icon in the Microsoft Windows
Dell QuickSet.
taskbar.
For more information on Dell QuickSet,
see "Dell™ QuickSet" in the User’s Guide.
8 Quick Reference Guide

What Are You Looking For? Find It Here
• How to reinstall my operating system
Operating System Media
NOTE: The Operating System media may be
optional and may not ship with your
computer.
The operating system is already installed
on your computer. To reinstall your
operating system, use the Operating
System media (see "Restoring Your
Operating System" in your User’s Guide).
After you reinstall your operating system,
use the Drivers and Utilities media to
reinstall drivers for the devices that came
with your computer.
Your operating system product key label is
located on your computer.
NOTE: The color of your operating system
installation media varies according to the
operating system you ordered.
Quick Reference Guide 9

Setting Up Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
1
Unpack the accessories box.
2
Set aside the contents of the accessories box, which you will need to
complete the setup of your computer.
The accessories box also contains user documentation and any software or
additional hardware (such as PC Cards, drives, or batteries) that you have
ordered.
3
Connect the AC adapter to the AC adapter connector on the computer
and to the electrical outlet.
4
Open the computer display and press the power button to turn on the
computer (see "Front View" on page 11).
NOTE: It is recommended that you turn on and shut down your computer at least
once before you install any cards or connect the computer to a docking device or
other external device, such as a printer.
10 Quick Reference Guide

About Your Computer
Front View
1
2
3
4
14
5
13
6
12
7
11
10
8
9
1 display latches (2) 2 display latch release button
3 display 4 power button
5 device status lights 6 biometric reader (optional)
7 touch pad 8 media control buttons
9 speakers (2) 10 touch pad buttons
11 touch pad scroll zone 12 keyboard
13
QuickSet/battery conservation button
14 keyboard and wireless status lights
Quick Reference Guide 11

Left Side View
1 234 5
1 security cable slot 2 air vent
3 USB connectors (2) 4 optical drive
5 optical-drive-tray eject button
Right Side View
2 345671
1 smart card slot 2 hard drive
3 ExpressCard slot 4 IEEE 1394 connector
5 5-in-1 media memory card reader 6 audio connectors (2)
7 air vent
12 Quick Reference Guide

Back View
1 2345 6 7 8 9 10
1 air vent 2 S-video TV-out connector
3 network (RJ-45) connector 4 modem (RJ-11) connector
5 USB connectors (2) 6 USB connectors (2)
7 Digital Video Interface (DVI) connector 8 video (VGA) connector
9 AC adapter connector 10 air vent
Quick Reference Guide 13

Bottom View
1 battery charge/health gauge 2 battery release latch
3 battery 4 strike zone
5 cover for optional internal card with
6 hard drive
®
Bluetooth
wireless technology
7 air vent 8 mini card/modem cover
9 docking device connector 10 memory module cover
11 air vent 12 optical drive security screw
14 Quick Reference Guide
123
5
12
6
11
7
10
89
4

Using a Battery
Battery Performance
NOTE: For information about the Dell warranty for your computer, see the
Product Information Guide or separate paper warranty document that shipped with
your computer.
For optimal computer performance and to help preserve BIOS settings,
operate your Dell portable computer with the main battery installed at all
times. One battery is supplied as standard equipment in the battery bay.
NOTE: Because the battery may not be fully charged, use the AC adapter to
connect your new computer to an electrical outlet the first time you use the
computer. For best results, operate the computer with the AC adapter until the
battery is fully charged. To view battery charge status, check the Power Meter in
Power Options (see "Accessing Power Options Properties" in your User’s Guide).
Battery operating time varies depending on operating conditions. Operating
time is significantly reduced when you perform operations including, but not
limited to, the following:
• Using optical drives.
• Using wireless communications devices, PC Cards, ExpressCards, media
memory cards, or USB devices.
• Using high-brightness display settings, 3D screen savers, or other power-
intensive programs such as complex 3D graphics applications.
• Running the computer in maximum performance mode. See "Configuring
Power Management Settings" in your
User’s Guide
for information about
accessing Windows Power Options Properties or Dell QuickSet, which you
can use to configure power management settings.
NOTE: It is recommended that you connect your computer to an electrical outlet
when writing to a CD or DVD.
You can check the battery charge before you insert the battery into the
computer. You can also set power management options to alert you when the
battery charge is low.
CAUTION: The battery is designed to work with your Dell computer. Using an
incompatible battery may increase the risk of fire or explosion. Replace the
battery only with a compatible battery purchased from Dell. Do not use a battery
from other computers with your computer.
Quick Reference Guide 15

CAUTION: Do not dispose of batteries with household waste. When your battery
no longer holds a charge, call your local waste disposal or environmental agency
for advice on disposing of a lithium-ion battery (see "Battery Disposal" in the
Product Information Guide).
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn.
Do not puncture, incinerate, or disassemble the battery, and do not expose the
battery to temperatures above 65°C (149°F). Keep the battery away from children.
Handle damaged or leaking batteries with extreme care. Damaged batteries may
leak and cause personal injury or equipment damage.
Checking the Battery Charge
The Dell QuickSet Battery Meter, the Microsoft Windows XP Power Meter
window and icon, the Microsoft Windows Vista Power Meter window
and icon, the battery charge gauge and health gauge, and the low-battery
warning provide information on the battery charge.
Dell QuickSet Battery Meter
If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet
Battery Meter. The Battery Meter displays status, battery health, charge level,
and charge completion time for the battery in your computer.
For more information about QuickSet, right-click the QuickSet icon in the
taskbar, and click Help.
Microsoft Windows Vista Power Meter
The Windows Vista Power Meter indicates the remaining battery charge.
To check the Power Meter, move your cursor over the Power
icon in the
Notification area to display the Power icon flyout.
If the computer is connected to an electrical outlet, the Power icon flyout
displays the (plugged in charging) message.
Microsoft Windows Power Meter
The Windows Power Meter indicates the remaining battery charge. To check
the Power Meter, double-click the icon on the taskbar.
If the computer is connected to an electrical outlet, a icon appears.
16 Quick Reference Guide

Charge Gauge
By either pressing once or pressing and holding the status button on the
charge gauge on the battery, you can check:
• Battery charge (check by pressing and
releasing
the status button)
• Battery health (check by pressing and
holding
the status button)
The battery operating time is largely determined by the number of times it is
charged. After hundreds of charge and discharge cycles, batteries lose some
charge capacity, or battery health; consequently, a battery can show a status of
charged but maintain a reduced charge capacity (health).
Check the Battery Charge
To check the battery charge, press and release the status button on the battery
charge gauge to illuminate the charge-level lights. Each light represents
approximately 20 percent of the total battery charge. For example, if the
battery has 80 percent of its charge remaining, four of the lights are on. If no
lights appear, the battery has no charge.
Check the Battery Health
NOTE: You can check battery health in one of two ways: by using the charge gauge
on the battery as described below or by using the Battery Meter in Dell QuickSet.
For information about QuickSet, right-click the icon in the taskbar, and click Help.
To check the battery health using the charge gauge, press and hold the status
button on the battery charge gauge for at least three seconds. If no lights
appear, the battery is in good condition, and more than 80 percent of its
original charge capacity remains. Each light represents incremental
degradation. If five lights appear, less than 60 percent of the charge capacity
remains, and you should consider replacing the battery. See "Battery
Performance" on page 15 for more information about the battery operating
time.
Quick Reference Guide 17

Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a
low-battery warning. Then connect the computer to an electrical outlet. If the
battery runs completely out of power, hibernate mode begins automatically.
A pop-up window warns you when the battery charge is approximately 90 percent
depleted. If two batteries are installed, the low-battery warning means that
the combined charge of both batteries is approximately 90 percent depleted.
The computer enters hibernate mode when the battery charge is at a critically
low level.
You can change the settings for the battery alarms in QuickSet or the
Power Options Properties window. See "Configuring Power Management
Settings" in your User’s Guide for information about accessing QuickSet or
the Power Options Properties window.
Conserving Battery Power
Perform the following actions to conserve battery power:
• Connect the computer to an electrical outlet when possible.
• Place the computer in standby mode or hibernate mode when you leave
the computer unattended for long periods of time (see "Power
Management Modes" in your
User’s Guide
).
• Use the Power Management Wizard or the
Power Options Properties
window to select options to optimize your computer’s power usage. These
options can also be set to change when you press the power button, close
the display, or press <Fn><Esc>.
NOTE: See "Configuring Power Management Settings" in your User’s Guide for
information on conserving battery power.
18 Quick Reference Guide

Charging the Battery
When you connect the computer to an electrical outlet or install a battery
while the computer is connected to an electrical outlet, the computer checks
the battery charge and temperature. If necessary, the AC adapter then charges
the battery and maintains the battery charge.
NOTE: With Dell ExpressCharge™, when the computer is turned off, the AC adapter
charges a completely discharged battery to 80 percent in approximately one hour
and to 100 percent in approximately two hours. Charge time is longer with the
computer turned on. You can leave the battery in the computer for as long as you like.
The battery’s internal circuitry prevents the battery from overcharging.
If the battery is hot from being used in your computer or being in a hot
environment, the battery may not charge when you connect the computer to
an electrical outlet.
The battery is too hot to start charging if the light flashes alternately
green and orange. Disconnect the computer from the electrical outlet and
allow the computer and the battery to cool to room temperature, then
connect the computer to an electrical outlet to continue charging the battery.
For information about resolving problems with a battery, see "Power
Problems" in your User’s Guide.
Removing the Battery
CAUTION: The battery is designed to work with your Dell computer. Using an
incompatible battery may increase the risk of fire or explosion. Replace the
battery only with a compatible battery purchased from Dell. Do not use a battery
from other computers with your computer.
CAUTION: Before performing these procedures, turn off the computer, disconnect
the AC adapter from the electrical outlet and the computer, disconnect the modem
from the wall connector and computer, and remove all other external cables from
the computer.
NOTICE: You must remove all external cables from the computer to avoid possible
connector damage.
Quick Reference Guide 19

To remove the battery:
1
If the computer is connected to a docking device (docked), undock it. See
the documentation that came with your docking device for instructions.
2
Ensure that the computer is turned off or suspended in a power
management mode.
3
Slide the battery release latch on the bottom of the computer, and then
remove the battery from the bay.
1 2
1 battery release latch 2 battery
Storing a Battery
Remove the battery when you store your computer for an extended period of
time. A battery discharges during prolonged storage. After a long storage
period, recharge the battery fully before you use it (see "Charging the Battery"
on page 19).
20 Quick Reference Guide

Troubleshooting
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
The computer does not start up
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO
THE ELECTRICAL OUTLET
The computer stops responding
NOTICE: You may lose data if you are unable to perform an operating system
shutdown.
T
URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least
8 to 10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
END THE PROGRAM
1
Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2
Click the
Applications
tab.
3
Click to select the program that is no longer responding.
4
Click
End Task
.
A program crashes repeatedly
NOTE: Most software includes installation instructions in its documentation or on a
floppy disk, CD, or DVD.
C
HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall
the program.
Quick Reference Guide 21

A program is designed for an earlier Windows operating system
RUN THE PROGRAM COMPATIBILITY WIZARD
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows XP operating system environments.
1
Click
Start
→
All Programs
→
Accessories
→
Program Compatibility Wizard
.
2
Click
Next
.
3
Follow the instructions on the screen.
Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1
Click
Start
→
Control Panel
→
Programs
→
Use an older program with this
version of Windows
.
2
At the welcome screen, click
Next
.
3
Follow the instructions on the screen.
A solid blue screen appears
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least
8 to 10 seconds (until the computer turns off), and then restart your computer.
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE
MANUFACTURER FOR TROUBLESHOOTING INFORMATION
• Ensure that the program is compatible with the operating system installed on
your computer.
• Ensure that your computer meets the minimum hardware requirements needed to
run the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY
USE A VIRUS-SCAN PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, CDS ,
OR DVDS
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR
COMPUTER THROUGH THE START MENU
22 Quick Reference Guide

Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in
Lockups and Software Problems (see "Lockups and Software Problems" on
page 21) and run the Dell Diagnostics before you contact Dell for assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell computers.
NOTE: The Drivers and Utilities media is optional and may not ship with your computer.
Start the Dell Diagnostics from your hard drive or from the Drivers and
Utilities media.
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a separate diagnostic utility partition on
your hard drive.
NOTE: If your computer does not display a screen image, contact Dell (see
"Contacting Dell" in your User’s Guide).
NOTE: If the computer is connected to a docking device (docked), undock it. See
the documentation that came with your docking device for instructions.
1
Ensure that the computer is connected to an electrical outlet that is
known to be working properly.
2
Turn on (or restart) your computer.
3
Start the Dell Diagnostics in one of the following ways:
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft Windows desktop, then shut down your
computer and try again.
– When the DELL logo appears, press <F12> immediately.
Select
Diagnostics
from the boot menu and press <Enter>.
NOTE: Before attempting the following option, the computer must be
powered down completely.
– Press and hold the <Fn> key while powering the computer on.
Quick Reference Guide 23

NOTE: If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from the Drivers and Utilities media.
The computer runs the Pre-boot System Assessment (PSA), a series of
initial tests of your system board, keyboard, display, memory, hard drive, etc.
• During the assessment, answer any questions that appear.
• If failures are detected during the Pre-boot System Assessment,
write down the error code(s) and then contact Dell (see
"Contacting Dell" in your
User’s Guide
).
If the Pre-boot System Assessment completes successfully, the following
message appears: "
Booting Dell Diagnostic Utility
Partition. Press any key to continue
."
4
Press any key to start the Dell Diagnostics from the diagnostics utility
partition on your hard drive.
5
When the Dell Diagnostics Main Menu appears, select the test you want
to run (see "Dell Diagnostics Main Menu" on page 25).
Starting the Dell Diagnostics From the Drivers and Utilities Media
1
Insert the
Drivers and Utilities
media
.
2
Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop, then shut down your
computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the
next start up, the computer boots according to the devices specified in the
system setup program.
3
When the boot device list appears, highlight
CD/DVD/CD-RW
and press
<Enter>.
4
Select the
Boot from CD-ROM
option from the menu that appears and
press <Enter>.
5
Ty p e
1
to start the CD menu and press <Enter> to proceed.
24 Quick Reference Guide

6
Select
Run the 32 Bit Dell Diagnostics
from the numbered list. If
multiple versions are listed, select the version appropriate for your
computer.
7
When the Dell Diagnostics
Main Menu
appears, select the test you want
to run.
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
Main
Menu
screen appears, click
the button for the option you want.
NOTE: It is recommended that you select Test System to run a complete test on
your computer.
Option Function
Test Memory Run the stand-alone memory test
Test System Run System Diagnostics
Exit Exit the Diagnostics
2
After you have selected the
Test System
option from the main menu, the
following menu appears:
NOTE: It is recommended that you select Extended Test from the menu below to
run a more thorough check of devices in the computer.
Option Function
Express Test Performs a quick test of devices in the system. This typically
can take 10 to 20 minutes.
Extended Test Performs a thorough check of devices in the system.
This typically can take an hour or more.
Custom Test Use to test a specific device or customize the tests to be run.
Symptom Tree This option allows you to select tests based on a symptom of
the problem you are having. This option lists the most
common symptoms.
Quick Reference Guide 25

3
If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and contact Dell (see "Contacting Dell" in your
User’s
Guide)
.
NOTE: The Service Tag for your computer is located at the top of each test
screen. If you contact Dell, support personnel will ask for your Service Tag.
4
If you run a test from the
Custom Test or Symptom Tree
option, click the
applicable tab described in the following table for more information.
Tab Function
Results Displays the results of the test and any error conditions
encountered.
Errors Displays error conditions encountered, error codes, and the
problem description.
Help Describes the test and may indicate requirements for running
the test.
Configuration Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for
all devices from system setup, memory, and various internal
tests, and it displays the information in the device list in the
left pane of the screen. The device list may not display the
names of all the components installed on your computer or
all devices attached to your computer.
Parameters Allows you to customize the test by changing the test
settings.
5
When the tests are complete, close the test screen to return to the
Main
Menu
screen. To exit the Dell Diagnostics and restart the computer, close
the
Main
Menu
screen.
6
Remove the Dell
Drivers and Utilities
media (if applicable).
26 Quick Reference Guide