Dell Latitude XT: инструкция
Раздел: Компьютерная техника, комплектующие, аксессуары
Тип: Ноутбук
Инструкция к Ноутбуку Dell Latitude XT
Dell™ Latitude™ XT
Quick Reference Guide
Model PP12S
www.dell.com | support.dell.com
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
____________________
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, Wi-Fi Catcher, ExpressCharge, and Latitude are
trademarks of Dell Inc.; Microsoft, Windows, and Windows Vista are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Model PP12S
December 2007 P/N GM919 Rev. A01
Contents
Resources . . . . . . . . . . . . . . . . . . . . . . . . . 5
Finding Information
. . . . . . . . . . . . . . . . . . 5
Setting Up Your Computer
. . . . . . . . . . . . . 12
About Your Tablet-PC
. . . . . . . . . . . . . . . . . . 12
Front View
. . . . . . . . . . . . . . . . . . . . . 13
Left Side View
. . . . . . . . . . . . . . . . . . . 14
Right Side View
. . . . . . . . . . . . . . . . . . 15
Back View
. . . . . . . . . . . . . . . . . . . . . 15
Bottom View
. . . . . . . . . . . . . . . . . . . . 16
Pen View
. . . . . . . . . . . . . . . . . . . . . . 17
Using a Battery
. . . . . . . . . . . . . . . . . . . . . 17
Battery Performance
. . . . . . . . . . . . . . . . 18
Checking the Battery Charge
. . . . . . . . . . . 19
Charging the Battery
. . . . . . . . . . . . . . . . 21
Removing the Battery
. . . . . . . . . . . . . . . 22
Storing a Battery
. . . . . . . . . . . . . . . . . . 23
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 23
Lockups and Software Problems
. . . . . . . . . 23
Dell Diagnostics
. . . . . . . . . . . . . . . . . . 25
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Contents 3
4 Contents
Resources
Finding Information
NOTE: Some features or media may be optional and may not ship with your Tablet-
PC. Some features or media may not be available in certain countries.
NOTE: Additional information may ship with your Tablet-PC.
NOTE: You must use the optical drive in the D/Bay or the optional media base to
access the Driver’s and Utilities media.
What Are You Looking For? Find It Here
• A diagnostic program for my Tablet-PC
Drivers and Utilities Media
• Drivers for my Tablet-PC
NOTE: The Drivers and Utilities media may
be optional and may not ship with your
• My device documentation
Tablet-PC.
Quick Reference Guide 5
What Are You Looking For? Find It Here
• Notebook System Software (NSS)
Documentation and drivers are already
installed on your Tablet-PC. You can use
the Drivers and Utilities media to reinstall
drivers (see “Reinstalling Drivers and
Utilities” in your User’s Guide) or to run
the Dell Diagnostics (see "Dell
Diagnostics" on page 25).
Readme files may be included on your
media to provide last-minute updates
about technical changes to your Tablet-
PC or advanced technical-reference
material for technicians or experienced
users.
NOTE: Drivers and documentation updates
can be found at support.dell.com.
• How to remove and replace parts
Dell™ Latitude™ XT User’s Guide
• Specifications
Microsoft Windows XP and Windows
• How to configure system settings
Vista™ Help and Support Center
1
Click
Start
(
or
Start
in Windows
• How to troubleshoot and solve problems
XP)
→
Help and Support
→
Dell User
and System Guides
→
System Guides
.
2
Click the
User’s Guide
for your
computer.
6 Quick Reference Guide
What Are You Looking For? Find It Here
• Warranty information
Dell™ Product Information Guide
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End-User License Agreement
• How to set up my Tablet-PC
Quick Reference Card
• Summary of your Tablet-PC features
• Available accessories for your Tablet-PC
Quick Reference Guide 7
What Are You Looking For? Find It Here
• Service Tag and Express Service Code
Service Tag and Microsoft Windows
®
®
License
• Microsoft
Windows
License Label
NOTE: Your Tablet-PC’s Service Tag label is
located on the bottom of your Tablet-PC
near the memory and mini-card cover (see
"Bottom View" on page 16).
NOTE: You can also find your Service Tag
information through the System Setup
program. See “System Setup Screens” in
your User’s Guide.
Your Tablet-PC’s Service Tag contains
both a Service Tag number and an Express
Service Code.
• Use the Service Tag to identify your
Tablet-PC when you use
support.dell.com
or contact support.
• Enter the Express Service Code to direct
your call when contacting support.
®
NOTE: Your Tablet-PC’s Microsoft
®
Windows
License label is located under
the main battery in the battery bay of your
Tablet-PC (see "Removing the Battery" on
page 22).
• Use the product key on the license label
if you need to reinstall your operating
system.
NOTE: As an increased security measure,
the newly designed Microsoft Windows
License incorporates a missing portion or
“hole” to discourage removal of the label.
8 Quick Reference Guide
What Are You Looking For? Find It Here
• Solutions — Troubleshooting hints and
Dell Support Website — support.dell.com
tips, articles from technicians, and
NOTE: Select your region or business
online courses, frequently asked
segment to view the appropriate support
questions
site.
• Community — Online discussion with
other Dell customers
• Upgrades — Upgrade information for
components, such as memory, the hard
drive, and the operating system
• Customer Care — Contact information,
service call and order status, warranty,
and repair information
• Service and Support — Service call
status and support history, service
contract, online discussions with
technical support
• Dell Technical Update Service —
Proactive e-mail notification of software
and hardware updates for my Tablet-PC
• Reference — Tablet-PC documentation,
details on my Tablet-PC configuration,
product specifications, and white papers
• Downloads — Certified drivers, patches,
and software updates
• Notebook System Software (NSS) — If
To download Notebook System Software:
you reinstall the operating system for
1
Go to
support.dell.com
and click
your Tablet-PC, you should also reinstall
Drivers & Downloads.
the NSS utility. NSS provides critical
2
Enter your Service Tag or Product Type
updates for your operating system and
and Product Model, and click
Go
.
support for processors, optical drives,
3
Scroll to
System and Configuration
USB devices, and so on. NSS is necessary
Utilities
→
Dell Notebook System
for correct operation of your Dell Tablet-
Software
and click
Download Now
.
PC. The software automatically detects
4
Select
Drivers & Downloads
and
your Tablet-PC and operating system,
click
Go
.
and installs the updates appropriate for
your configuration.
NOTE: The support.dell.com user interface
may vary depending on your selections.
Quick Reference Guide 9
What Are You Looking For? Find It Here
• Software upgrades and troubleshooting
Dell Support Utility
hints — Frequently asked questions, hot
The Dell Support Utility is an automated
topics, and general health of your
upgrade and notification system installed
computing environment
on your Tablet-PC. This support provides
real-time health scans of your computing
environment, software updates, and
relevant self-support information. Access
the Dell Support Utility from the
icon in the Windows Notification area. For
more information, see “Dell Support
Utility” in your
User’s Guide
.
• How to find information about your
Windows Welcome Center
Tablet-PC and its components
The Windows Welcome Center
• How to connect to the Internet
automatically appears when you use the
Tablet-PC for the first time. You can
• How to add user accounts for different
choose to have it appear every time you
people
start your Tablet-PC, or turn it off. Once
• How to transfer files and settings from
turned off, to access the Welcome Center:
another Tablet-PC
Windows Vista — Click Start
→
Welcome Center.
Windows XP — Click Start→ Help and
Support→Welcome to Tablet PC.
• How to use Microsoft Windows Vista™
Windows Help and Support
and Windows XP
1
Click
Start
(
or
Start
in Windows
XP)
→
Help and Support
.
• How to work with programs and files
2
In
Search Help
, type a word or phrase that
• How to personalize my desktop
describes your problem, and then press
<Enter> or click the magnifying glass.
3
Click the topic that describes your
problem.
4
Follow the instructions on the screen.
10 Quick Reference Guide
What Are You Looking For? Find It Here
• Information on tablet features and
Dell QuickSet Help
functionality, network activity, the Power
To view
Dell QuickSet Help
, press the
Management Wizard, hotkeys, and
QuickSet tablet settings button (see "Front
other items controlled by Dell QuickSet
View
" on page 13
), or
right-click the
®
QuickSet icon in the Microsoft
®
Windows
Notification area, and select
Help. The Windows Notification area is
located in the lower-right corner of your
screen.
• How to reinstall my operating system
Operating System Media
The operating system is already installed
on your Tablet-PC. To reinstall your
operating system, use the Operating
System media. See “Using the Operating
System Media” in your User’s Guide.
After you reinstall your operating system,
use the Drivers and Utilities media to
reinstall drivers for the devices that came
with your Tablet-PC.
Your operating system product key is on
®
®
the Microsoft
Windows
License Label
located in your Tablet-PC’s main battery
bay (see "Removing the Battery" on
page 22).
NOTE: The color of your media varies
based on the operating system you ordered.
Quick Reference Guide 11
Setting Up Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
1
Unpack the accessories box.
2
Set aside the contents of the accessories box, which you will need to
complete the setup of your computer.
The accessories box also contains user documentation and any software or
additional hardware (such as PC Cards, drives, or batteries) that you have
ordered.
3
Connect the AC adapter to the AC adapter connector on the computer
and to the electrical outlet.
4
Open the computer display and press the power button to turn on the
computer (see "Front View" on page 13).
NOTE: It is recommended that you turn on and shut down your computer at least
once before you install any cards or connect the computer to a docking device or
other external device, such as a printer.
About Your Tablet-PC
NOTICE: To avoid damaging your display, ensure that your Tablet-PC is in notebook
mode and that the display is closed when you travel.
12 Quick Reference Guide
Front View
1
2
18
17
16
15
3
14
13
4
12
5
11
6
10
9
7
8
1grip 2display
3 ambient light sensor (with Dual-bulb
4 device status lights
CCFL LCD option only)
5 digital array microphone 6 biometric reader
7 touch pad 8 touch pad buttons
9 track stick buttons 10 keyboard
11 track stick 12 rotating hinge
13 digital array microphone 14 power button
®
15 Windows
security button 16 screen rotate button
17 QuickSet tablet settings button 18 e-mail application shortcut button
Quick Reference Guide 13
Left Side View
321
4675
1 pen indicator LED 2 pen
3 external wireless WAN antenna
4 IEEE 1394 connector
NOTE: The external antenna is only
provided with WWAN cards and is
not included in the standard system
configuration. The system comes
with a plug that needs to be removed
prior to installing the antenna and
WWAN card.
5 USB connector 6 air vent
7 speaker
14 Quick Reference Guide
Right Side View
1 4 5 82 3 76
1 wireless radio on/off switch 2 Wi-Fi Catcher™ button
3 USB connector 4 ExpressCard slot
5 Secure Digital (SD) card slot 6 headphones connector
7 microphone connector 8 security cable slot
Back View
1 2
3
4 6 97
5
8
1 AC adapter connector 2 video connector
3 tablet back button 4 scroll control button
5 network connector 6 powered USB connector
7 rotating hinge 8 tablet grip
9 pen tether slot
Quick Reference Guide 15
Bottom View
1
2 3
4
8
7
5
6
1 air vent 2 docking-device connector
3 memory module and mini-card cover 4 fan vent
5 battery-bay latch releases (2) 6 main battery
7 battery charge gauge/health gauge 8 battery bay (beneath main battery)
®
®
NOTE: Your Tablet-PC’s Microsoft
Windows
License label is located under the
main battery in the battery bay of your Tablet-PC (see "Removing the Battery" on
page 22).
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
vents. Do not store your Tablet-PC in a low-airflow environment, such as a closed
briefcase, while it is running. Restricting the airflow can damage the Tablet-PC or
cause a fire. The Tablet-PC turns on the fan when the Tablet-PC gets hot. Fan noise
is normal and does not indicate a problem with the fan or the Tablet-PC.
16 Quick Reference Guide
Pen View
2
3
1
1 pen tether slots 2 right-click pen button
3 erase pen button
Using a Battery
CAUTION: Using an incompatible battery may increase the risk of fire or
explosion. Replace the battery only with a compatible battery purchased from
Dell. The battery is designed to work with your Dell computer. Do not use a battery
from other computers with your computer.
CAUTION: Do not dispose of batteries with household waste. When your battery
no longer holds a charge, call your local waste disposal or environmental agency
for advice on disposing of a lithium-ion battery. See “Battery Disposal” in the
Product Information Guide.
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn.
Do not puncture, incinerate, disassemble, or expose the battery to temperatures
above 65°C (149°F). Keep the battery away from children. Handle damaged or
leaking batteries with extreme care. Damaged batteries may leak and cause
personal injury or equipment damage.
Quick Reference Guide 17
Battery Performance
NOTE: For information about the Dell warranty for your computer, see the Product
Information Guide or separate paper warranty document that shipped with your
computer.
For optimal computer performance and to help preserve BIOS settings,
operate your Dell™ Tablet-PC with the main battery installed at all times.
One battery is supplied as standard equipment in the battery bay.
NOTE: Because the battery may not be fully charged, use the AC adapter to
connect your new computer to an electrical outlet the first time you use the
computer. For best results, operate the computer with the AC adapter until the
battery is fully charged. To view battery charge status, check the Power Meter in
Power Options (see “Accessing Power Options Properties” in your User’s Guide.)
NOTE: Battery operating time varies depending on operating conditions.
NOTE: It is recommended that you connect your computer to an electrical outlet
when writing to a CD or DVD.
Operating time on battery power is significantly reduced when you perform
operations including, but not limited to, the following:
• Using optical drives.
• Using wireless communications devices, PC Cards, Express Cards, media
memory cards, or USB devices.
• Using high-brightness display settings, 3D screen savers, or other power-
intensive programs such as complex 3D graphics applications.
• Running the computer in maximum performance mode. See “Configuring
Power Management Settings” in your
User’s Guide
for information about
accessing Windows Power Options Properties or Dell QuickSet, which you
can use to configure power management settings.
You can check the battery charge before you insert the battery into the
computer. You can also set power management options to alert you when the
battery charge is low.
18 Quick Reference Guide
Checking the Battery Charge
The following features provide information on the battery charge:
• Dell QuickSet Battery Meter
• Microsoft Windows
Power Meter
window and
Power icon
(
in
Windows Vista and
in Windows XP)
• Battery charge gauge and health gauge
• Low-battery warning
Dell™ QuickSet Battery Meter
If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet
Battery Meter. The Battery Meter displays status, battery health, charge level,
and charge completion time for the battery in your computer.
For more information about QuickSet, right-click the QuickSet icon in the
taskbar, and click Help.
Charge Gauge
By using the charge gauge on the battery, you can check:
• Battery charge (check by pressing and
releasing
the status button)
• Battery health (check by pressing and
holding
the status button)
The battery operating time is largely determined by the number of times it is
charged. After hundreds of charge and discharge cycles, batteries lose some
charge capacity—or battery health. That is, a battery can show a status of
“charged” but maintain a reduced charge capacity (health).
Check the Battery Charge
To check the battery charge, press and release the status button on the battery
charge gauge to illuminate the charge-level lights. Each light represents
approximately 20 percent of the total battery charge. For example, if the
battery has 80 percent of its charge remaining, four of the lights are on. If no
lights appear, the battery has no charge.
Quick Reference Guide 19
Check the Battery Health
NOTE: You can check battery health in one of two ways: by using the charge gauge
on the battery as described below or by using the Battery Meter in Dell QuickSet.
For information about QuickSet, right-click the icon in the taskbar, and click Help.
To check the battery health using the charge gauge, press and hold the status
button on the battery charge gauge for at least 3 seconds. If no lights appear,
the battery is in good condition, and more than 80 percent of its original
charge capacity remains. Each light represents an incremental degradation. If
five lights appear, less than 60 percent of the charge capacity remains, and you
should consider replacing the battery. See "Using a Battery" on page 17 for
more information about the battery operating time.
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a
low-battery warning, then connect the computer to an electrical outlet. If the
battery runs completely out of power, hibernate mode begins automatically.
A pop-up window warns you when the battery charge is approximately
90 percent depleted. If two batteries are installed, the low-battery warning
means that the combined charge of both batteries is approximately
90 percent depleted. The computer enters hibernate mode when the battery
charge is at a critically low level.
You can change the settings for the battery alarms in QuickSet or the Power
Options Properties window. See “Configuring Power Management Settings”
in your User’s Guide for information about accessing QuickSet or the Power
Options Properties window.
To manually enter hibernate mode in Windows Vista, click the Windows
Vista Start button , and move your mouse over the right triangle beside
the Lock icon to open the Power Options Properties window, and then click
Hibernate.
To manually enter hibernate mode in Windows XP, you must first enable
Hibernate mode.
To enable Hibernate mode:
1
Click
Start
→
Control Panel
→
Performance and Maintenance
→
Power
Options
.
2
Click the
Hibernate
tab.
20 Quick Reference Guide
3
Select
Enable hibernation
.
4
Click
Apply
and
OK
.
To enter Hibernate mode:
1
Type the <Ctrl><Alt><Del> key sequence.
2
Select
Shut Down
→
Hibernate
.
If you have set you set the power management options to Hibernate in the
Power Options Properties window or the QuickSet Power Management
Wizard, you may also use one of the following methods to enter hibernate
mode:
• Press the power button.
• Close the display.
• Press <Fn><Esc>.
NOTE: Some PC Cards or Express Cards may not operate correctly after the
computer exits hibernate mode. Remove and reinsert the card, or simply restart
(reboot) your computer.
To exit hibernate mode, press the power button. The computer may take a
short time to exit hibernate mode. You cannot make the computer exit
hibernate mode by pressing a key or touching the touch pad or track stick. For
more information on hibernate mode, see the documentation that came with
your operating system.
Charging the Battery
When you connect the computer to an electrical outlet or install a battery
while the computer is connected to an electrical outlet, the computer checks
the battery charge and temperature. If necessary, the AC adapter then charges
the battery and maintains the battery charge.
NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC
adapter charges a completely discharged battery to 80 percent in about 1 hour and
to 100 percent in approximately 2 hours. Charge time is longer with the computer
turned on. You can leave the battery in the computer for as long as you like. The
battery’s internal circuitry prevents the battery from overcharging.
If the battery is hot from being used in your computer or being in a hot
environment, the battery may not charge when you connect the computer to
an electrical outlet.
Quick Reference Guide 21
The battery is too hot to start charging if the light flashes alternately
green and orange. Disconnect the computer from the electrical outlet and
allow the computer and the battery to cool to room temperature. Then
connect the computer to an electrical outlet to continue charging the battery.
For information about resolving problems with a battery, see “Power
Problems” in your User’s Guide.
Removing the Battery
CAUTION: Using an incompatible battery may increase the risk of fire or
explosion. Replace the battery only with a compatible battery purchased from
Dell. The battery is designed to work with your Dell™ computer. Do not use a
battery from other computers with your computer.
CAUTION: Before performing these procedures, turn off the computer, disconnect
the AC adapter from the electrical outlet and the computer, disconnect the modem
from the wall connector and computer, and remove any other external cables from
the computer.
NOTICE: You must remove all external cables from the computer to avoid possible
connector damage.
NOTICE: If you choose to replace the battery with the computer in standby mode,
you have up to 1 minute to complete the battery replacement before the computer
shuts down and loses any unsaved data.
To remove the battery:
1
If the computer is connected to a docking device (docked), undock it. See
the documentation that came with your docking device for instructions.
2
Ensure that the computer is turned off or hibernated in a power
management mode.
3
Slide the battery-bay latch release on the bottom of the computer, and
then remove the battery from the bay.
22 Quick Reference Guide
To replace the battery, follow the removal procedure in reverse order.
Storing a Battery
Remove the battery when you store your computer for an extended period of
time. A battery discharges during prolonged storage. After a long storage
period, fully recharge the battery (see "Charging the Battery" on page 21)
before you use it.
Troubleshooting
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
The Tablet-PC does not start up
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE TABLET-PC AND
TO THE ELECTRICAL OUTLET
The Tablet-PC stops responding
NOTICE: You may lose data if you are unable to perform an operating system
shutdown.
Quick Reference Guide 23
TURN THE TABLET-PC OFF — If you are unable to get a response by pressing a
key on your keyboard or touching your display with the pen or your finger,
press and hold the power button for at least 8 to 10 seconds (until the Tablet-
PC turns off), and then restart your Tablet-PC.
A program stops responding
END THE PROGRAM —
1
Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2
Click the
Applications
tab.
3
Click to select the program that is no longer responding.
4
Click
End Task
.
A program crashes repeatedly
NOTE: Most software includes installation instructions in its documentation, or on
a CD or DVD.
C
HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then
reinstall the program.
A program is designed for an earlier Windows operating system
RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility
Wizard configures a program so that it runs in an environment similar to
previous versions of Windows.
Windows Vista
1
Click
Start
→
Control Panel
→
Programs
→
Use an older program with
this version of Windows.
2
In the welcome screen, click
Next
.
3
Follow the instructions on the screen.
Windows XP
1
Click
Start
→
Help and Support
→
Fixing a problem
→
Application and
software problems.
2
Click
Run Software that Worked with previous versions
.
24 Quick Reference Guide
3
In the welcome screen, click
Next
.
4
Follow the instructions on the screen.
A solid blue screen appears
TURN THE TABLET-PC OFF — If you are unable to get a response by pressing a
key on your keyboard or touching your display with the pen or your finger,
press and hold the power button for at least 8 to 10 seconds (until the Tablet-
PC turns off), and then restart your Tablet-PC.
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE
MANUFACTURER FOR TROUBLESHOOTING INFORMATION —
• Ensure that the program is compatible with the operating system installed
on your Tablet-PC.
• Ensure that your Tablet-PC meets the minimum hardware requirements
needed to run the software. See the software documentation for
information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY
USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, CDS , OR DVDS
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR TABLET-
PC
THROUGH THE START MENU
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
NOTE: You must use the optical drive in the D/Bay or the optional media base to
access the Driver’s and Utilities media.
Quick Reference Guide 25
When to Use the Dell Diagnostics
If you experience a problem with your Tablet-PC, perform the checks in
Lockups and Software Problems (see "Lockups and Software Problems" on
page 23), and run the Dell Diagnostics before you contact Dell for technical
assistance.
It is recommended that you print these procedures before you begin.
See “Using the System Setup Program” in your User’s Guide to review your
Tablet-PC’s configuration information, and ensure that the device that you
want to test displays in the system setup program and is active.
Start the Dell Diagnostics from your hard drive or from the Drivers and
Utilities media.
NOTE: The Drivers and Utilities media is optional and may not ship with your
Tablet-PC.
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.
NOTE: If your Tablet-PC does not display a screen image, contact Dell (see
“Contacting Dell” in your User’s Guide).
NOTE: If the Tablet-PC is connected to a docking device (docked), undock it. See
“Undocking Your Tablet-PC From the Media Base” and “Undocking Your Tablet-PC
From the Battery Slice” in your User’s Guide for instructions if applicable.
1
Ensure that the Tablet-PC is connected to an electrical outlet that is
known to be working properly.
2
Turn on (or restart) your Tablet-PC.
3
Start the Dell Diagnostics in one of the following two ways:
NOTE: If you wait too long and the operating system logo appears, continue
®
®
to wait until you see the Microsoft
Windows
desktop; then, shut down your
Tablet-PC and try again.
– When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics
from the boot menu and press <Enter>.
NOTE: Before attempting the following option, the Tablet-PC must be
powered down completely.
– Press and hold the <Fn> key while powering the Tablet-PC on.
26 Quick Reference Guide
The Tablet-PC runs the Pre-boot System Assessment (PSA), a series of
initial tests of your system board, keyboard, display, memory, hard drive, etc.
• During the assessment, answer any questions that appear.
• If failures are detected during the Pre-boot System Assessment,
write down the error code(s) and contact Dell (see “Contacting
Dell” in your
User’s Guide
).
If the Pre-boot System Assessment completes successfully, the following
message appears: “
Booting Dell Diagnostic Utility
Partition.Press any key to continue
.”
4
Press any key to start the Dell Diagnostics from the diagnostics utility
partition on your hard drive.
NOTE: If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from the Drivers and Utilities media.
5
When the Dell Diagnostics Main Menu appears, select the test you want
to run. See "Dell Diagnostics Main Menu" on page 28.
Starting the Dell Diagnostics From the Drivers and Utilities Media
1
Insert the
Drivers and Utilities
media
.
2
Shut down and restart the Tablet-PC.
When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue
®
®
to wait until you see the Microsoft
Windows
desktop; then, shut down your
Tablet-PC and try again.
NOTE: The next steps change the boot sequence for one time only. On the
next start-up, the Tablet-PC boots according to the devices specified in the
system setup program.
3
When the boot device list appears, highlight
CD/DVD/CD-RW
and press
<Enter>.
4
Select the
Boot from CD-ROM
option from the menu that appears and
press <Enter>.
5
Ty p e
1
to start the CD menu and press <Enter> to proceed.
6
Select
Run the 32 Bit Dell Diagnostics
from the numbered list. If
multiple versions are listed, select the version appropriate for your
Tablet-PC.
Quick Reference Guide 27
7
When the Dell Diagnostics
Main Menu
appears, select the test you want
to run.
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
Main
Menu
appears, click the
button for the option you want.
NOTE: It is recommended that you select Test System to run a complete test
on your Tablet-PC.
Option Function
Test Memory Run the stand-alone memory test
Test System Run System Diagnostics
Exit Exit the Diagnostics
2
After you have selected the
Test System
option from the main menu, the
following menu appears:
NOTE: It is recommended that you select Extended Test from the menu below to
run a more thorough check of devices in the Tablet-PC.
Option Function
Express Test Performs a quick test of devices in the
system. This typically can take 10 to
20 minutes.
Extended Test Performs a thorough check of devices in
the system. This typically can take an
hour or more.
Custom Test Use to test a specific device or
customize the tests to be run.
Symptom Tree This option allows you to select tests
based on a symptom of the problem you
are having. This option lists the most
common symptoms.
28 Quick Reference Guide
3
If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and contact Dell (see “Contacting Dell” in your
User’s Guide
).
NOTE: The Service Tag for your Tablet-PC is located at the top of each test
screen. If you contact Dell, technical support will ask for your Service Tag.
4
If you run a test from the
Custom Test or Symptom Tree
option, click the
applicable tab described in the following table for more information.
Tab Function
Results Displays the results of the test and any
error conditions encountered.
Errors Displays error conditions encountered,
error codes, and the problem
description.
Help Describes the test and may indicate
requirements for running the test.
Configuration Displays your hardware configuration
for the selected device.
The Dell Diagnostics obtains
configuration information for all
devices from system setup, memory, and
various internal tests, and it displays
the information in the device list in
the left pane of the screen. The device
list may not display the names of all
the components installed on your
Tablet-PC or all devices attached to
your Tablet-PC.
Parameters Allows you to customize the test by
changing the test settings.
5
When the tests are complete, close the test screen to return to the
Main
Menu
screen. To exit the Dell Diagnostics and restart the Tablet-PC, close
the
Main
Menu
screen.
6
Remove the Dell
Drivers and Utilities
media
(if applicable).
Quick Reference Guide 29
30 Quick Reference Guide