Dell Latitude XT: инструкция

Раздел: Компьютерная техника, комплектующие, аксессуары

Тип: Ноутбук

Инструкция к Ноутбуку Dell Latitude XT

Dell™ Latitude™ XT

Quick Reference Guide

Model PP12S

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury,

or death.

____________________

Information in this document is subject to change without notice.

© 2007 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly

forbidden.

Trademarks used in this text: Dell, the DELL logo, Wi-Fi Catcher, ExpressCharge, and Latitude are

trademarks of Dell Inc.; Microsoft, Windows, and Windows Vista are either trademarks or registered

trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Model PP12S

December 2007 P/N GM919 Rev. A01

Contents

Resources . . . . . . . . . . . . . . . . . . . . . . . . . 5

Finding Information

. . . . . . . . . . . . . . . . . . 5

Setting Up Your Computer

. . . . . . . . . . . . . 12

About Your Tablet-PC

. . . . . . . . . . . . . . . . . . 12

Front View

. . . . . . . . . . . . . . . . . . . . . 13

Left Side View

. . . . . . . . . . . . . . . . . . . 14

Right Side View

. . . . . . . . . . . . . . . . . . 15

Back View

. . . . . . . . . . . . . . . . . . . . . 15

Bottom View

. . . . . . . . . . . . . . . . . . . . 16

Pen View

. . . . . . . . . . . . . . . . . . . . . . 17

Using a Battery

. . . . . . . . . . . . . . . . . . . . . 17

Battery Performance

. . . . . . . . . . . . . . . . 18

Checking the Battery Charge

. . . . . . . . . . . 19

Charging the Battery

. . . . . . . . . . . . . . . . 21

Removing the Battery

. . . . . . . . . . . . . . . 22

Storing a Battery

. . . . . . . . . . . . . . . . . . 23

Troubleshooting . . . . . . . . . . . . . . . . . . . . . 23

Lockups and Software Problems

. . . . . . . . . 23

Dell Diagnostics

. . . . . . . . . . . . . . . . . . 25

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Contents 3

4 Contents

Resources

Finding Information

NOTE: Some features or media may be optional and may not ship with your Tablet-

PC. Some features or media may not be available in certain countries.

NOTE: Additional information may ship with your Tablet-PC.

NOTE: You must use the optical drive in the D/Bay or the optional media base to

access the Driver’s and Utilities media.

What Are You Looking For? Find It Here

A diagnostic program for my Tablet-PC

Drivers and Utilities Media

Drivers for my Tablet-PC

NOTE: The Drivers and Utilities media may

be optional and may not ship with your

My device documentation

Tablet-PC.

Quick Reference Guide 5

What Are You Looking For? Find It Here

Notebook System Software (NSS)

Documentation and drivers are already

installed on your Tablet-PC. You can use

the Drivers and Utilities media to reinstall

drivers (see “Reinstalling Drivers and

Utilities” in your User’s Guide) or to run

the Dell Diagnostics (see "Dell

Diagnostics" on page 25).

Readme files may be included on your

media to provide last-minute updates

about technical changes to your Tablet-

PC or advanced technical-reference

material for technicians or experienced

users.

NOTE: Drivers and documentation updates

can be found at support.dell.com.

How to remove and replace parts

Dell™ Latitude™ XT User’s Guide

Specifications

Microsoft Windows XP and Windows

How to configure system settings

Vista™ Help and Support Center

1

Click

Start

(

or

Start

in Windows

How to troubleshoot and solve problems

XP)

Help and Support

Dell User

and System Guides

System Guides

.

2

Click the

User’s Guide

for your

computer.

6 Quick Reference Guide

What Are You Looking For? Find It Here

Warranty information

Dell™ Product Information Guide

Terms and Conditions (U.S. only)

Safety instructions

Regulatory information

Ergonomics information

End-User License Agreement

How to set up my Tablet-PC

Quick Reference Card

Summary of your Tablet-PC features

Available accessories for your Tablet-PC

Quick Reference Guide 7

What Are You Looking For? Find It Here

Service Tag and Express Service Code

Service Tag and Microsoft Windows

®

®

License

Microsoft

Windows

License Label

NOTE: Your Tablet-PC’s Service Tag label is

located on the bottom of your Tablet-PC

near the memory and mini-card cover (see

"Bottom View" on page 16).

NOTE: You can also find your Service Tag

information through the System Setup

program. See “System Setup Screens” in

your User’s Guide.

Your Tablet-PC’s Service Tag contains

both a Service Tag number and an Express

Service Code.

Use the Service Tag to identify your

Tablet-PC when you use

support.dell.com

or contact support.

Enter the Express Service Code to direct

your call when contacting support.

®

NOTE: Your Tablet-PC’s Microsoft

®

Windows

License label is located under

the main battery in the battery bay of your

Tablet-PC (see "Removing the Battery" on

page 22).

Use the product key on the license label

if you need to reinstall your operating

system.

NOTE: As an increased security measure,

the newly designed Microsoft Windows

License incorporates a missing portion or

“hole” to discourage removal of the label.

8 Quick Reference Guide

What Are You Looking For? Find It Here

Solutions — Troubleshooting hints and

Dell Support Website — support.dell.com

tips, articles from technicians, and

NOTE: Select your region or business

online courses, frequently asked

segment to view the appropriate support

questions

site.

Community — Online discussion with

other Dell customers

Upgrades — Upgrade information for

components, such as memory, the hard

drive, and the operating system

Customer Care — Contact information,

service call and order status, warranty,

and repair information

Service and Support — Service call

status and support history, service

contract, online discussions with

technical support

Dell Technical Update Service —

Proactive e-mail notification of software

and hardware updates for my Tablet-PC

Reference — Tablet-PC documentation,

details on my Tablet-PC configuration,

product specifications, and white papers

Downloads — Certified drivers, patches,

and software updates

Notebook System Software (NSS) — If

To download Notebook System Software:

you reinstall the operating system for

1

Go to

support.dell.com

and click

your Tablet-PC, you should also reinstall

Drivers & Downloads.

the NSS utility. NSS provides critical

2

Enter your Service Tag or Product Type

updates for your operating system and

and Product Model, and click

Go

.

support for processors, optical drives,

3

Scroll to

System and Configuration

USB devices, and so on. NSS is necessary

Utilities

Dell Notebook System

for correct operation of your Dell Tablet-

Software

and click

Download Now

.

PC. The software automatically detects

4

Select

Drivers & Downloads

and

your Tablet-PC and operating system,

click

Go

.

and installs the updates appropriate for

your configuration.

NOTE: The support.dell.com user interface

may vary depending on your selections.

Quick Reference Guide 9

What Are You Looking For? Find It Here

Software upgrades and troubleshooting

Dell Support Utility

hints — Frequently asked questions, hot

The Dell Support Utility is an automated

topics, and general health of your

upgrade and notification system installed

computing environment

on your Tablet-PC. This support provides

real-time health scans of your computing

environment, software updates, and

relevant self-support information. Access

the Dell Support Utility from the

icon in the Windows Notification area. For

more information, see “Dell Support

Utility” in your

User’s Guide

.

How to find information about your

Windows Welcome Center

Tablet-PC and its components

The Windows Welcome Center

How to connect to the Internet

automatically appears when you use the

Tablet-PC for the first time. You can

How to add user accounts for different

choose to have it appear every time you

people

start your Tablet-PC, or turn it off. Once

How to transfer files and settings from

turned off, to access the Welcome Center:

another Tablet-PC

Windows Vista — Click Start

Welcome Center.

Windows XP — Click StartHelp and

SupportWelcome to Tablet PC.

How to use Microsoft Windows Vista™

Windows Help and Support

and Windows XP

1

Click

Start

(

or

Start

in Windows

XP)

Help and Support

.

How to work with programs and files

2

In

Search Help

, type a word or phrase that

How to personalize my desktop

describes your problem, and then press

<Enter> or click the magnifying glass.

3

Click the topic that describes your

problem.

4

Follow the instructions on the screen.

10 Quick Reference Guide

What Are You Looking For? Find It Here

Information on tablet features and

Dell QuickSet Help

functionality, network activity, the Power

To view

Dell QuickSet Help

, press the

Management Wizard, hotkeys, and

QuickSet tablet settings button (see "Front

other items controlled by Dell QuickSet

View

" on page 13

), or

right-click the

®

QuickSet icon in the Microsoft

®

Windows

Notification area, and select

Help. The Windows Notification area is

located in the lower-right corner of your

screen.

How to reinstall my operating system

Operating System Media

The operating system is already installed

on your Tablet-PC. To reinstall your

operating system, use the Operating

System media. See “Using the Operating

System Media” in your User’s Guide.

After you reinstall your operating system,

use the Drivers and Utilities media to

reinstall drivers for the devices that came

with your Tablet-PC.

Your operating system product key is on

®

®

the Microsoft

Windows

License Label

located in your Tablet-PC’s main battery

bay (see "Removing the Battery" on

page 22).

NOTE: The color of your media varies

based on the operating system you ordered.

Quick Reference Guide 11

Setting Up Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

1

Unpack the accessories box.

2

Set aside the contents of the accessories box, which you will need to

complete the setup of your computer.

The accessories box also contains user documentation and any software or

additional hardware (such as PC Cards, drives, or batteries) that you have

ordered.

3

Connect the AC adapter to the AC adapter connector on the computer

and to the electrical outlet.

4

Open the computer display and press the power button to turn on the

computer (see "Front View" on page 13).

NOTE: It is recommended that you turn on and shut down your computer at least

once before you install any cards or connect the computer to a docking device or

other external device, such as a printer.

About Your Tablet-PC

NOTICE: To avoid damaging your display, ensure that your Tablet-PC is in notebook

mode and that the display is closed when you travel.

12 Quick Reference Guide

Front View

1

2

18

17

16

15

3

14

13

4

12

5

11

6

10

9

7

8

1grip 2display

3 ambient light sensor (with Dual-bulb

4 device status lights

CCFL LCD option only)

5 digital array microphone 6 biometric reader

7 touch pad 8 touch pad buttons

9 track stick buttons 10 keyboard

11 track stick 12 rotating hinge

13 digital array microphone 14 power button

®

15 Windows

security button 16 screen rotate button

17 QuickSet tablet settings button 18 e-mail application shortcut button

Quick Reference Guide 13

Left Side View

321

4675

1 pen indicator LED 2 pen

3 external wireless WAN antenna

4 IEEE 1394 connector

NOTE: The external antenna is only

provided with WWAN cards and is

not included in the standard system

configuration. The system comes

with a plug that needs to be removed

prior to installing the antenna and

WWAN card.

5 USB connector 6 air vent

7 speaker

14 Quick Reference Guide

Right Side View

1 4 5 82 3 76

1 wireless radio on/off switch 2 Wi-Fi Catcher™ button

3 USB connector 4 ExpressCard slot

5 Secure Digital (SD) card slot 6 headphones connector

7 microphone connector 8 security cable slot

Back View

1 2

3

4 6 97

5

8

1 AC adapter connector 2 video connector

3 tablet back button 4 scroll control button

5 network connector 6 powered USB connector

7 rotating hinge 8 tablet grip

9 pen tether slot

Quick Reference Guide 15

Bottom View

1

2 3

4

8

7

5

6

1 air vent 2 docking-device connector

3 memory module and mini-card cover 4 fan vent

5 battery-bay latch releases (2) 6 main battery

7 battery charge gauge/health gauge 8 battery bay (beneath main battery)

®

®

NOTE: Your Tablet-PC’s Microsoft

Windows

License label is located under the

main battery in the battery bay of your Tablet-PC (see "Removing the Battery" on

page 22).

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air

vents. Do not store your Tablet-PC in a low-airflow environment, such as a closed

briefcase, while it is running. Restricting the airflow can damage the Tablet-PC or

cause a fire. The Tablet-PC turns on the fan when the Tablet-PC gets hot. Fan noise

is normal and does not indicate a problem with the fan or the Tablet-PC.

16 Quick Reference Guide

Pen View

2

3

1

1 pen tether slots 2 right-click pen button

3 erase pen button

Using a Battery

CAUTION: Using an incompatible battery may increase the risk of fire or

explosion. Replace the battery only with a compatible battery purchased from

Dell. The battery is designed to work with your Dell computer. Do not use a battery

from other computers with your computer.

CAUTION: Do not dispose of batteries with household waste. When your battery

no longer holds a charge, call your local waste disposal or environmental agency

for advice on disposing of a lithium-ion battery. See “Battery Disposal” in the

Product Information Guide.

CAUTION: Misuse of the battery may increase the risk of fire or chemical burn.

Do not puncture, incinerate, disassemble, or expose the battery to temperatures

above 65°C (149°F). Keep the battery away from children. Handle damaged or

leaking batteries with extreme care. Damaged batteries may leak and cause

personal injury or equipment damage.

Quick Reference Guide 17

Battery Performance

NOTE: For information about the Dell warranty for your computer, see the Product

Information Guide or separate paper warranty document that shipped with your

computer.

For optimal computer performance and to help preserve BIOS settings,

operate your Dell™ Tablet-PC with the main battery installed at all times.

One battery is supplied as standard equipment in the battery bay.

NOTE: Because the battery may not be fully charged, use the AC adapter to

connect your new computer to an electrical outlet the first time you use the

computer. For best results, operate the computer with the AC adapter until the

battery is fully charged. To view battery charge status, check the Power Meter in

Power Options (see “Accessing Power Options Properties” in your User’s Guide.)

NOTE: Battery operating time varies depending on operating conditions.

NOTE: It is recommended that you connect your computer to an electrical outlet

when writing to a CD or DVD.

Operating time on battery power is significantly reduced when you perform

operations including, but not limited to, the following:

Using optical drives.

Using wireless communications devices, PC Cards, Express Cards, media

memory cards, or USB devices.

Using high-brightness display settings, 3D screen savers, or other power-

intensive programs such as complex 3D graphics applications.

Running the computer in maximum performance mode. See “Configuring

Power Management Settings” in your

User’s Guide

for information about

accessing Windows Power Options Properties or Dell QuickSet, which you

can use to configure power management settings.

You can check the battery charge before you insert the battery into the

computer. You can also set power management options to alert you when the

battery charge is low.

18 Quick Reference Guide

Checking the Battery Charge

The following features provide information on the battery charge:

Dell QuickSet Battery Meter

Microsoft Windows

Power Meter

window and

Power icon

(

in

Windows Vista and

in Windows XP)

Battery charge gauge and health gauge

Low-battery warning

Dell™ QuickSet Battery Meter

If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet

Battery Meter. The Battery Meter displays status, battery health, charge level,

and charge completion time for the battery in your computer.

For more information about QuickSet, right-click the QuickSet icon in the

taskbar, and click Help.

Charge Gauge

By using the charge gauge on the battery, you can check:

Battery charge (check by pressing and

releasing

the status button)

Battery health (check by pressing and

holding

the status button)

The battery operating time is largely determined by the number of times it is

charged. After hundreds of charge and discharge cycles, batteries lose some

charge capacity—or battery health. That is, a battery can show a status of

“charged” but maintain a reduced charge capacity (health).

Check the Battery Charge

To check the battery charge, press and release the status button on the battery

charge gauge to illuminate the charge-level lights. Each light represents

approximately 20 percent of the total battery charge. For example, if the

battery has 80 percent of its charge remaining, four of the lights are on. If no

lights appear, the battery has no charge.

Quick Reference Guide 19

Check the Battery Health

NOTE: You can check battery health in one of two ways: by using the charge gauge

on the battery as described below or by using the Battery Meter in Dell QuickSet.

For information about QuickSet, right-click the icon in the taskbar, and click Help.

To check the battery health using the charge gauge, press and hold the status

button on the battery charge gauge for at least 3 seconds. If no lights appear,

the battery is in good condition, and more than 80 percent of its original

charge capacity remains. Each light represents an incremental degradation. If

five lights appear, less than 60 percent of the charge capacity remains, and you

should consider replacing the battery. See "Using a Battery" on page 17 for

more information about the battery operating time.

Low-Battery Warning

NOTICE: To avoid losing or corrupting data, save your work immediately after a

low-battery warning, then connect the computer to an electrical outlet. If the

battery runs completely out of power, hibernate mode begins automatically.

A pop-up window warns you when the battery charge is approximately

90 percent depleted. If two batteries are installed, the low-battery warning

means that the combined charge of both batteries is approximately

90 percent depleted. The computer enters hibernate mode when the battery

charge is at a critically low level.

You can change the settings for the battery alarms in QuickSet or the Power

Options Properties window. See “Configuring Power Management Settings”

in your User’s Guide for information about accessing QuickSet or the Power

Options Properties window.

To manually enter hibernate mode in Windows Vista, click the Windows

Vista Start button , and move your mouse over the right triangle beside

the Lock icon to open the Power Options Properties window, and then click

Hibernate.

To manually enter hibernate mode in Windows XP, you must first enable

Hibernate mode.

To enable Hibernate mode:

1

Click

Start

Control Panel

Performance and Maintenance

Power

Options

.

2

Click the

Hibernate

tab.

20 Quick Reference Guide

3

Select

Enable hibernation

.

4

Click

Apply

and

OK

.

To enter Hibernate mode:

1

Type the <Ctrl><Alt><Del> key sequence.

2

Select

Shut Down

Hibernate

.

If you have set you set the power management options to Hibernate in the

Power Options Properties window or the QuickSet Power Management

Wizard, you may also use one of the following methods to enter hibernate

mode:

Press the power button.

Close the display.

Press <Fn><Esc>.

NOTE: Some PC Cards or Express Cards may not operate correctly after the

computer exits hibernate mode. Remove and reinsert the card, or simply restart

(reboot) your computer.

To exit hibernate mode, press the power button. The computer may take a

short time to exit hibernate mode. You cannot make the computer exit

hibernate mode by pressing a key or touching the touch pad or track stick. For

more information on hibernate mode, see the documentation that came with

your operating system.

Charging the Battery

When you connect the computer to an electrical outlet or install a battery

while the computer is connected to an electrical outlet, the computer checks

the battery charge and temperature. If necessary, the AC adapter then charges

the battery and maintains the battery charge.

NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC

adapter charges a completely discharged battery to 80 percent in about 1 hour and

to 100 percent in approximately 2 hours. Charge time is longer with the computer

turned on. You can leave the battery in the computer for as long as you like. The

battery’s internal circuitry prevents the battery from overcharging.

If the battery is hot from being used in your computer or being in a hot

environment, the battery may not charge when you connect the computer to

an electrical outlet.

Quick Reference Guide 21

The battery is too hot to start charging if the light flashes alternately

green and orange. Disconnect the computer from the electrical outlet and

allow the computer and the battery to cool to room temperature. Then

connect the computer to an electrical outlet to continue charging the battery.

For information about resolving problems with a battery, see “Power

Problems” in your User’s Guide.

Removing the Battery

CAUTION: Using an incompatible battery may increase the risk of fire or

explosion. Replace the battery only with a compatible battery purchased from

Dell. The battery is designed to work with your Dell™ computer. Do not use a

battery from other computers with your computer.

CAUTION: Before performing these procedures, turn off the computer, disconnect

the AC adapter from the electrical outlet and the computer, disconnect the modem

from the wall connector and computer, and remove any other external cables from

the computer.

NOTICE: You must remove all external cables from the computer to avoid possible

connector damage.

NOTICE: If you choose to replace the battery with the computer in standby mode,

you have up to 1 minute to complete the battery replacement before the computer

shuts down and loses any unsaved data.

To remove the battery:

1

If the computer is connected to a docking device (docked), undock it. See

the documentation that came with your docking device for instructions.

2

Ensure that the computer is turned off or hibernated in a power

management mode.

3

Slide the battery-bay latch release on the bottom of the computer, and

then remove the battery from the bay.

22 Quick Reference Guide

To replace the battery, follow the removal procedure in reverse order.

Storing a Battery

Remove the battery when you store your computer for an extended period of

time. A battery discharges during prolonged storage. After a long storage

period, fully recharge the battery (see "Charging the Battery" on page 21)

before you use it.

Troubleshooting

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

The Tablet-PC does not start up

ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE TABLET-PC AND

TO THE ELECTRICAL OUTLET

The Tablet-PC stops responding

NOTICE: You may lose data if you are unable to perform an operating system

shutdown.

Quick Reference Guide 23

TURN THE TABLET-PC OFF If you are unable to get a response by pressing a

key on your keyboard or touching your display with the pen or your finger,

press and hold the power button for at least 8 to 10 seconds (until the Tablet-

PC turns off), and then restart your Tablet-PC.

A program stops responding

END THE PROGRAM

1

Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.

2

Click the

Applications

tab.

3

Click to select the program that is no longer responding.

4

Click

End Task

.

A program crashes repeatedly

NOTE: Most software includes installation instructions in its documentation, or on

a CD or DVD.

C

HECK THE SOFTWARE DOCUMENTATION If necessary, uninstall and then

reinstall the program.

A program is designed for an earlier Windows operating system

RUN THE PROGRAM COMPATIBILITY WIZARD The Program Compatibility

Wizard configures a program so that it runs in an environment similar to

previous versions of Windows.

Windows Vista

1

Click

Start

Control Panel

Programs

Use an older program with

this version of Windows.

2

In the welcome screen, click

Next

.

3

Follow the instructions on the screen.

Windows XP

1

Click

Start

Help and Support

Fixing a problem

Application and

software problems.

2

Click

Run Software that Worked with previous versions

.

24 Quick Reference Guide

3

In the welcome screen, click

Next

.

4

Follow the instructions on the screen.

A solid blue screen appears

TURN THE TABLET-PC OFF If you are unable to get a response by pressing a

key on your keyboard or touching your display with the pen or your finger,

press and hold the power button for at least 8 to 10 seconds (until the Tablet-

PC turns off), and then restart your Tablet-PC.

Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE

MANUFACTURER FOR TROUBLESHOOTING INFORMATION

Ensure that the program is compatible with the operating system installed

on your Tablet-PC.

Ensure that your Tablet-PC meets the minimum hardware requirements

needed to run the software. See the software documentation for

information.

Ensure that the program is installed and configured properly.

Verify that the device drivers do not conflict with the program.

If necessary, uninstall and then reinstall the program.

BACK UP YOUR FILES IMMEDIATELY

USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, CDS , OR DVDS

SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR TABLET-

PC

THROUGH THE START MENU

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

NOTE: You must use the optical drive in the D/Bay or the optional media base to

access the Driver’s and Utilities media.

Quick Reference Guide 25

When to Use the Dell Diagnostics

If you experience a problem with your Tablet-PC, perform the checks in

Lockups and Software Problems (see "Lockups and Software Problems" on

page 23), and run the Dell Diagnostics before you contact Dell for technical

assistance.

It is recommended that you print these procedures before you begin.

See “Using the System Setup Program” in your User’s Guide to review your

Tablet-PC’s configuration information, and ensure that the device that you

want to test displays in the system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the Drivers and

Utilities media.

NOTE: The Drivers and Utilities media is optional and may not ship with your

Tablet-PC.

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on

your hard drive.

NOTE: If your Tablet-PC does not display a screen image, contact Dell (see

“Contacting Dell” in your User’s Guide).

NOTE: If the Tablet-PC is connected to a docking device (docked), undock it. See

“Undocking Your Tablet-PC From the Media Base” and “Undocking Your Tablet-PC

From the Battery Slice” in your User’s Guide for instructions if applicable.

1

Ensure that the Tablet-PC is connected to an electrical outlet that is

known to be working properly.

2

Turn on (or restart) your Tablet-PC.

3

Start the Dell Diagnostics in one of the following two ways:

NOTE: If you wait too long and the operating system logo appears, continue

®

®

to wait until you see the Microsoft

Windows

desktop; then, shut down your

Tablet-PC and try again.

When the DELL™ logo appears, press <F12> immediately. Select

Diagnostics

from the boot menu and press <Enter>.

NOTE: Before attempting the following option, the Tablet-PC must be

powered down completely.

Press and hold the <Fn> key while powering the Tablet-PC on.

26 Quick Reference Guide

The Tablet-PC runs the Pre-boot System Assessment (PSA), a series of

initial tests of your system board, keyboard, display, memory, hard drive, etc.

During the assessment, answer any questions that appear.

If failures are detected during the Pre-boot System Assessment,

write down the error code(s) and contact Dell (see “Contacting

Dell” in your

User’s Guide

).

If the Pre-boot System Assessment completes successfully, the following

message appears: “

Booting Dell Diagnostic Utility

Partition.Press any key to continue

.”

4

Press any key to start the Dell Diagnostics from the diagnostics utility

partition on your hard drive.

NOTE: If you see a message stating that no diagnostics utility partition has

been found, run the Dell Diagnostics from the Drivers and Utilities media.

5

When the Dell Diagnostics Main Menu appears, select the test you want

to run. See "Dell Diagnostics Main Menu" on page 28.

Starting the Dell Diagnostics From the Drivers and Utilities Media

1

Insert the

Drivers and Utilities

media

.

2

Shut down and restart the Tablet-PC.

When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue

®

®

to wait until you see the Microsoft

Windows

desktop; then, shut down your

Tablet-PC and try again.

NOTE: The next steps change the boot sequence for one time only. On the

next start-up, the Tablet-PC boots according to the devices specified in the

system setup program.

3

When the boot device list appears, highlight

CD/DVD/CD-RW

and press

<Enter>.

4

Select the

Boot from CD-ROM

option from the menu that appears and

press <Enter>.

5

Ty p e

1

to start the CD menu and press <Enter> to proceed.

6

Select

Run the 32 Bit Dell Diagnostics

from the numbered list. If

multiple versions are listed, select the version appropriate for your

Tablet-PC.

Quick Reference Guide 27

7

When the Dell Diagnostics

Main Menu

appears, select the test you want

to run.

Dell Diagnostics Main Menu

1

After the Dell Diagnostics loads and the

Main

Menu

appears, click the

button for the option you want.

NOTE: It is recommended that you select Test System to run a complete test

on your Tablet-PC.

Option Function

Test Memory Run the stand-alone memory test

Test System Run System Diagnostics

Exit Exit the Diagnostics

2

After you have selected the

Test System

option from the main menu, the

following menu appears:

NOTE: It is recommended that you select Extended Test from the menu below to

run a more thorough check of devices in the Tablet-PC.

Option Function

Express Test Performs a quick test of devices in the

system. This typically can take 10 to

20 minutes.

Extended Test Performs a thorough check of devices in

the system. This typically can take an

hour or more.

Custom Test Use to test a specific device or

customize the tests to be run.

Symptom Tree This option allows you to select tests

based on a symptom of the problem you

are having. This option lists the most

common symptoms.

28 Quick Reference Guide

3

If a problem is encountered during a test, a message appears with an error

code and a description of the problem. Write down the error code and

problem description and contact Dell (see “Contacting Dell” in your

User’s Guide

).

NOTE: The Service Tag for your Tablet-PC is located at the top of each test

screen. If you contact Dell, technical support will ask for your Service Tag.

4

If you run a test from the

Custom Test or Symptom Tree

option, click the

applicable tab described in the following table for more information.

Tab Function

Results Displays the results of the test and any

error conditions encountered.

Errors Displays error conditions encountered,

error codes, and the problem

description.

Help Describes the test and may indicate

requirements for running the test.

Configuration Displays your hardware configuration

for the selected device.

The Dell Diagnostics obtains

configuration information for all

devices from system setup, memory, and

various internal tests, and it displays

the information in the device list in

the left pane of the screen. The device

list may not display the names of all

the components installed on your

Tablet-PC or all devices attached to

your Tablet-PC.

Parameters Allows you to customize the test by

changing the test settings.

5

When the tests are complete, close the test screen to return to the

Main

Menu

screen. To exit the Dell Diagnostics and restart the Tablet-PC, close

the

Main

Menu

screen.

6

Remove the Dell

Drivers and Utilities

media

(if applicable).

Quick Reference Guide 29

30 Quick Reference Guide

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