Dell Latitude D410: инструкция
Раздел: Компьютерная техника, комплектующие, аксессуары
Тип: Ноутбук
Инструкция к Ноутбуку Dell Latitude D410
Dell™ Latitude™ D410
Quick Reference Guide
Model PP06S
www.dell.com | support.dell.com
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the
User’s Guide
(depending on your operating system,
®
®
double-click the
User’s Guide
icon on your Microsoft
Windows
desktop, or click the
Start
button, click
Help
and Support Center
, and then click
User and system guides
).
®
®
If you purchased a Dell™ n Series computer, any references in this document to Microsoft
Windows
operating systems are not applicable.
The
Drivers and Utilities
CD and
Operating System
CD are optional and may not ship with all computers.
_________________
Information in this document is subject to change without notice.
© 2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Latitude are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks
of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model PP06S
November 2004 P/N Y4288 Rev. A00
Contents
Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting Up Your Computer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About Your Computer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Front View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Left View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Right View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Back View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Bottom View
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Using a Battery
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Battery Performance
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Checking the Battery Charge
. . . . . . . . . . . . . . . . . . . . . . . . 16
Charging the Battery
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Removing a Battery
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing a Battery
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Storing a Battery
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Solving Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Notebook System Software (NSS)
. . . . . . . . . . . . . . . . . . . . . 19
Lockups and Software Problems
. . . . . . . . . . . . . . . . . . . . . . 20
Running the Dell Diagnostics
. . . . . . . . . . . . . . . . . . . . . . . . 22
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Contents 3
4 Contents
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Finding Information
NOTE: Some features may not be available for your computer or in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For? Find It Here
• A diagnostic program for my computer
Drivers and Utilities CD (also known as ResourceCD)
• Drivers for my computer
Documentation and drivers are already installed on your
• My computer documentation
computer. You can use the CD to
reinstall drivers
, run the
• My device documentation
Dell Diagnostics
, or access your documentation.
• Notebook System Software (NSS)
Readme files may be
included on your CD to
provide last-minute
updates about technical
changes to your
computer or advanced
technical-reference
material for technicians
or experienced users.
NOTE: Drivers and documentation updates can be found at
support.dell.com.
NOTE: The Drivers and Utilities CD is optional and may not
ship with your computer.
• Warranty information
Dell™ Product Information Guide
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
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What Are You Looking For? Find It Here
• How to remove and replace parts
User’s Guide
• Specifications
®
®
Microsoft
Windows
XP Help and Support Center
• How to configure system settings
1
Click the
Start
button and click
Help and Support
.
• How to troubleshoot and solve problems
2
Click
User’s and system guides
and click
User’s guides
.
The User’s Guide is also available on the
Drivers and
Utilities
CD
.
NOTE: The Drivers and Utilities CD is optional and may not
ship with your computer.
• Service Tag and Express Service Code
Service Tag and Microsoft Windows License
• Microsoft Windows License Label
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These labels are located on
the bottom of
your computer.
• Use the Service Tag to
identify your
computer when you
use
support.dell.com
or contact technical
support.
• Enter the Express Service Code to direct your call when
contacting technical support. The Express Service Code
may not be available in certain countries.
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What Are You Looking For? Find It Here
• Solutions — Troubleshooting hints and tips, articles
Dell Support Website — support.dell.com
from technicians, online courses, frequently asked
NOTE: Select your region to view the appropriate
questions
support site.
• Community — Online discussion with other Dell
NOTE: Corporate, government, and education customers
customers
can also use the customized Dell Premier Support website
• Upgrades — Upgrade information for components, such
at premier.support.dell.com. The website may not be
as memory, the hard drive, and the operating system
available in all regions.
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with
technical support
• Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
• Downloads — Certified drivers, patches, and software
updates
• Notebook System Software (NSS)— If you reinstall the
operating system for your computer, you should also
reinstall the NSS utility. NSS provides critical updates
for your operating system and support for Dell™
®
®
3.5-inch USB floppy drives, Intel
Pentium
M
processors, optical drives, and USB devices. NSS is
necessary for correct operation of your Dell computer.
The software automatically detects your computer and
operating system and installs the updates appropriate
for your configuration.
To download Notebook System Software:
1
Go to
support.dell.com
and click
Downloads
.
2
Enter your Service Tag or product model.
3
In the
Download Category
drop-down menu, click
All
.
4
Select the operating system and operating system
language for your computer, and click
Submit
.
5
Under Select a Device, scroll to
System and
Configuration Utilities
, and click
Dell Notebook
System Software
.
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What Are You Looking For? Find It Here
• How to use Windows XP
Windows Help and Support Center
• Documentation for my computer
1
Click the
Start
button and click
Help and Support
.
• Documentation for devices (such as a modem)
2
Type a word or phrase that describes your problem and
click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
• How to reinstall my operating system
Operating System CD
The operating system is already installed on your
computer. To reinstall your operating system, use the
Operating System CD. See "
Reinstalling Windows XP
" for
www.dell.com | support.dell.com
instructions.
After you reinstall your
operating system, use the
Drivers and Utilities
CD
to reinstall drivers for the
devices that came with
your computer.
Your operating system
product key label is
located on your
computer.
NOTE: The color of your CD varies based on the operating
system you ordered.
NOTE: The Operating System CD is optional and may not
ship with your computer.
Setting Up Your Computer
CAUTION: Before you perform the following procedures, see the safety instructions in the Product
Information Guide.
1
Unpack the accessories box.
2
Set aside the contents of the accessories box, which you will need to complete your computer
setup.
The accessories box also contains user documentation and any software or additional
hardware (such as PC Cards, drives, or batteries) that you have ordered.
3
Connect the AC adapter to the AC adapter connector on the computer and to the electrical
outlet.
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CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and
power strips vary among countries. Using an incompatible cable or improperly connecting the cable to
the power strip or electrical outlet may cause fire or equipment damage.
NOTICE: When using the AC adapter, secure the cable so that the cable is not pulled, tangled, stepped
on, or crushed by objects such as chair legs or desk supports.
NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the
cable itself, and pull firmly but gently to avoid damaging the cable. When you wrap the AC adapter cable,
ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable.
NOTE: Do not connect the computer to the docking device until the computer has been turned on and
shut down at least once.
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Quick Reference Guide 9
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4
Open the computer display and press the power button to turn on the computer.
power button
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About Your Computer
See your online
User’s Guide
for detailed information about your computer. To access the
User’s Guide
(depending on your operating system), either double-click the
User’s Guide
icon on your desktop, or
click the
Start
button, click
Help and Support Center
, and then click
User and system guides
. The
following items address some of the more commonly asked questions about the computer.
•
Modem and network adapter:
The computer may include both a v.92 56K modem and a
10/100/1000 Ethernet network adapter on the system board. For connector locations, see
"Back View" on page 14. For more information on ports and connectors, see "About Your
Computer" in your online
User’s Guide
.
Battery life and usage:
Various batteries are available for use with your computer. Performing
certain types of operations, such as extended wireless operation, can significantly reduce
battery life and operating time.
For more information about battery performance and usage, see "Using a Battery" on page 15.
For more information about conserving power, see your
User’s Guide
.
•
Dell D/Bay:
For information on the Dell D/Bay and the devices it supports, see your online
User’s Guide
.
•
Docking devices:
Your computer supports the Dell™ Media Base, the Dell D/Dock Expansion
Station, and the Dell D/Port Advanced Port Replicator.
NOTE: Docking devices may not be available in all countries.
– For information on your optional docking device, see the documentation that
accompanied the device.
– For information on obtaining optimal performance when using a docking device with this
computer, see "Solving Problems" in your online
User’s Guide
.
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Quick Reference Guide 11
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Front View
1
2
12
3
www.dell.com | support.dell.com
11
4
10
5
9
6
8
7
1 display latch 7 touch pad
2 display 8 track stick/touch pad buttons
3 volume control
9 track stick
buttons
4 device status lights 10 speaker
5 mute button 11 power button
6 keyboard 12 keyboard and wireless status
lights
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Left View
2
3
41
56
1 security cable slot 4 air vents
2
D/Bay connector
5 infrared sensor
3
USB connector
6 air vents
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Quick Reference Guide 13
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Right View
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1 234
1 hard drive 3 PC Card slot
2 smart card slot 4 audio connectors (2)
Back View
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store
your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting
the airflow can damage the computer or cause a fire.
NOTICE: To avoid damaging the computer, wait 5 seconds after you turn off the computer before you
disconnect an external device.
123456
1 network connector (RJ-45) 4 video connector
2 modem connector (RJ-11) 5 AC adapter connector
3 USB connector (2) 6 air vents
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Bottom View
1
2
3 4
8
5
7
6
1 battery-bay latch releases (2) 5 hard drive
2 charge-gauge status button 6 Media Base docking-device
connector
3 battery charge gauge 7 memory module/coin-cell
battery cover
4 battery 8
fan air vents
Using a Battery
Battery Performance
CAUTION: Before you perform the following procedures, see the safety instructions in the Product
Information Guide.
NOTE: For more information about the Dell warranty for your computer, see the Product Information
Guide or separate paper warranty document that shipped with your computer.
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For optimal computer performance and to help preserve BIOS settings, operate your Dell™
computer with the battery installed at all times. Use a battery to run the computer when it is not
connected to an electrical outlet. One battery is supplied as standard equipment in the battery bay.
Battery operating time varies depending on operating conditions.
NOTE: Battery operating time (the time it can hold a charge) decreases over time. Depending on how
often the battery is used and the conditions under which it is used, you may need to purchase a new
battery during the life of your computer.
Operating time is significantly reduced when you perform operations including, but not limited to,
the following:
• Using optical drives, such as DVD or CD drives
• Using wireless-network communications devices, PC Cards, or USB devices
www.dell.com | support.dell.com
• Using high-brightness display settings, 3D screen savers, or other power-intensive programs
such as 3D games
• Running the computer in maximum performance mode
NOTE: It is recommended that you connect your computer to an electrical outlet when it is writing to a
CD or DVD.
You can check the battery charge by pressing the battery-charge status button on the battery. You
can also set power management options to alert you when the battery charge is low.
CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the
battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work
with your Dell computer. Do not use a battery from other computers with your computer.
CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a
charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion
battery. See "Battery Disposal" in the Product Information Guide.
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture,
incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery
away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may
leak and cause personal injury or equipment damage.
Checking the Battery Charge
®
®
The Dell QuickSet Battery Meter, the Microsoft
Windows
Power Meter
window and icon,
the battery charge gauge and health gauge, and the low-battery warning provide information on the
battery charge.
Dell QuickSet Battery Meter
If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter.
The
Battery Meter
window displays status, charge level, and charge completion time for the battery
in your computer.
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NOTE: You can use your optional Media Base to charge the computer battery when the Media Base is in
standalone mode, or when the computer is docked in the Media Base. The additional power from the
battery in the Media Base is available for computer usage once you dock the computer.
In addition, when your computer is connected to the Media Base or other docking device (docked),
the
Battery Meter
window includes a
Dock Battery
tab, which displays the charge level and current
status of the battery in the battery bay of the Media Base or other docking device.
The following icons appear in the
Battery Meter
window:
• The computer or docking device is running on battery power.
• The battery is discharging.
• The computer or docking device is connected to an electrical outlet and
running on AC power.
• The battery is charging.
• The computer or docking device is connected to an electrical outlet and
running on AC power.
• The battery is fully charged and idle.
For more information about QuickSet, right-click the icon in the notification area (located in
the lower-right corner of the Windows desktop), and click
Help
.
Microsoft Windows Power Meter
The Windows Power Meter indicates the remaining battery charge. To check the Power Meter,
double-click the icon in the notification area. For more information about the
Power Meter
tab, see your
User’s Guide
. If the computer is connected to an electrical outlet, a icon appears.
Charge Gauge
During the first 3 seconds after you press the status button on the battery charge gauge, the lights
on the charge gauge indicate battery charge status. Each light represents approximately 20 percent
of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four
of the lights are on. If no lights appear, the battery has no charge.
Health Gauge
The battery life span is largely determined by the number of times it is charged. After hundreds of
charge and discharge cycles, batteries lose some charge capacity, or
battery health
. To check the
battery health, press and hold the status button on the battery charge gauge for at least 3 seconds.
If no lights appear, the battery is in good condition, and more than 80 percent of its original charge
capacity remains. Each light represents incremental degradation. If five lights appear, less than
60 percent of the charge capacity remains, and you should consider replacing the battery.
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Quick Reference Guide 17
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NOTE: When you press and hold the status button on the battery charge gauge for at least 3 seconds,
the charge-level lights first light to display the current charge status. Then they switch to battery health
status where they represent incremental degradation when lit.
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning.
Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate
mode begins automatically.
NOTE: You can use your optional Media Base to charge the computer battery when the Media Base is in
standalone mode, or when the computer is docked in the Media Base. The additional power from the
battery in the Media Base is available for computer usage once you dock the computer.
A pop-up window warns you when the battery charge is approximately 90 percent depleted. For
www.dell.com | support.dell.com
more information about low-battery alarms, see your
User’s Guide
.
A low-battery warning occurs when the battery charge is approximately 90 percent depleted. The
computer beeps once, indicating that minimal battery operating time remains. During that time,
the speaker beeps periodically. The computer enters hibernate mode when the battery charge is at a
critically low level.
Charging the Battery
NOTE: The AC adapter charges a completely discharged battery in approximately 2 hours with the
computer turned off. Charge time is longer with the computer turned on. You can leave the battery in the
computer as long as you like. The battery’s internal circuitry prevents the battery from overcharging.
When you connect the computer to an electrical outlet or install a battery while the computer is
connected to an electrical outlet, the computer checks the battery charge and temperature. If
necessary, the AC adapter then charges the battery and maintains the battery charge.
If the battery is hot from being used in your computer or being in a hot environment, the battery
may not charge when you connect the computer to an electrical outlet.
The battery is too hot to start charging if the light flashes alternately green and orange.
Disconnect the computer from the electrical outlet and allow the computer and the battery to cool
to room temperature. Then connect the computer to an electrical outlet to continue charging the
battery.
Removing a Battery
CAUTION: Before performing the following procedures, disconnect the modem from the telephone
wall jack.
1
Ensure that the computer is turned off and disconnected from the electrical outlet.
2
If the computer is connected to the Media Base or other docking device (docked), undock it.
See the documentation that came with your docking device for instructions.
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18 Quick Reference Guide
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3
Slide the battery-bay latch releases on the bottom of the computer, and then remove the
battery from the bay.
Installing a Battery
Ensure that the computer is turned off. Slide the battery into the bay until the latch releases click.
Storing a Battery
Remove the battery when you store your computer for an extended period of time. A battery
discharges during prolonged storage. After a long storage period, recharge the battery fully before
you use it.
Solving Problems
Notebook System Software (NSS)
If you reinstall the operating system for your computer, you should also reinstall the NSS utility.
This utility is available on the optional
Drivers and Utilities
CD and on the Dell Support website at
www.support.dell.com
.
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Quick Reference Guide 19
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To download the utility from the Dell Support website, go to the
Downloads
section of the website
and select your computer model from the pull-down menu. Select the
Download Category
"System and Configuration Utilities," select your operating system and language, and then follow
the posted instructions.
NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy
®
®
drives, Intel
Pentium
M processors, optical drives, and USB devices. NSS is necessary for correct
operation of your Dell computer. The software automatically detects your computer and operating
system and installs the updates appropriate for your configuration.
NOTE: NSS is critical for the correct operation of USB devices, including the Dell D/Bay, D/Dock, D/Port,
and D/View devices.
www.dell.com | support.dell.com
Lockups and Software Problems
CAUTION: Before you perform the following procedures, see the safety instructions in the Product
Information Guide.
The computer does not start up
ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL
OUTLET
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
A program stops responding
END THE PROGRAM —
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click
Applications
.
3
Click the program that is no longer responding.
4
Click
End Task
.
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A program crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy or CD.
CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Windows operating system
IF YOU ARE USING WINDOWS XP, RUN THE PROGRAM COMPATIBILITY WIZARD — The Program
Compatibility Wizard configures a program so that it runs in an environment similar to non-
Windows XP operating system environments.
1
Click the
Start
button, point to
All Programs
→
Accessories
, and then click
Program Compatibility
Wizard
.
2
In the welcome screen, click
Next
.
3
Follow the instructions on the screen.
A solid blue screen appears
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR
TROUBLESHOOTING INFORMATION —
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software. See
the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY
USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPIES, OR CDS
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE
Start
MENU
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SCAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you
frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your
computer might be infected with spyware. Use an anti-virus program that includes anti-spyware
protection (your program may require an upgrade) to scan the computer and remove spyware. For more
information, go to support.dell.com and search for the keyword spyware.
RUN THE DELL DIAGNOSTICS — If all tests run successfully, the error condition is related to a software
problem.
Running the Dell Diagnostics
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CAUTION: Before you perform the following procedures, see the safety instructions located in the
Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" (see
your online
User’s Guide
) and run the Dell Diagnostics before you contact Dell for technical
assistance.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
Start the Dell Diagnostics from either your hard drive or from the optional
Drivers and Utilities
CD
(also known as the
ResourceCD
).
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a screen image, contact Dell.
1
Shut down the computer.
2
If the computer is connected to a docking device (docked), undock it. See the documentation
that came with your docking device for instructions.
3
Connect the computer to an electrical outlet.
4
Turn on the computer. When the DELL™ logo appears, press <F12> immediately.
NOTE: If you cannot see anything on your display, hold down the mute button and press the computer’s
power button to begin the Dell Diagnostics. The computer automatically runs the Pre-boot System
Assessment.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell
Diagnostics from your optional Drivers and Utilities CD.
If you wait too long and the operating system logo appears, continue to wait until you see the
®
®
Microsoft
Windows
desktop. Then shut down your computer and try again.
DELL CONFIDENTIAL – PRELIMINARY 12/9/04 – FOR PROOF ONLY
22 Quick Reference Guide
FILE LOCATION: J:\DL\DL044402\DTP\Y4288eb0.fm
5
When the boot device list appears, highlight
Diagnostics
and press <Enter>.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system
board, keyboard, hard drive, and display.
• During the assessment, answer any questions that appear.
• If a failure is detected, the computer stops and beeps. To stop the assessment and restart
the computer, press <n>; to continue to the next test, press <y>; to retest the
component that failed, press <r>.
• If failures are detected during the Pre-boot System Assessment, write down the error
code(s) and contact Dell before continuing on to the Dell Diagnostics.
If the Pre-boot System Assessment completes successfully, you receive the message
Booting
Dell Diagnostic Utility Partition. Press any key to continue
.
6
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard
drive.
Starting the Dell Diagnostics From the Optional Drivers and Utilities CD
1
Insert the
Drivers and Utilities
CD.
2
Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the
Windows desktop. Then shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer
boots according to the devices specified in system setup.
3
When the boot device list appears, highlight
CD/DVD/CD-RW Drive
and press <Enter>.
4
Select the
CD/DVD/CD-RW Drive
option from the CD boot menu.
5
Select the
Boot from CD-ROM
option from the menu that appears.
6
Ty p e
1
to start the
ResourceCD
menu.
7
Ty p e
2
to start the Dell Diagnostics.
8
Select
Run the 32 Bit Dell Diagnostics
from the numbered list. If multiple versions are listed,
select the version appropriate for your computer.
9
When the Dell Diagnostics
Main Menu
appears, select the test you want to run.
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
Main
Menu
screen appears, click the button for the
option you want.
DELL CONFIDENTIAL – PRELIMINARY 12/9/04 – FOR PROOF ONLY
Quick Reference Guide 23
FILE LOCATION: J:\DL\DL044402\DTP\Y4288eb0.fm
Option Function
Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes
and requires no interaction on your part. Run Express Test first to increase
the possibility of tracing the problem quickly.
Extended Test Performs a thorough check of devices. This test typically takes 1 hour or
more and requires you to answer questions periodically.
Custom Test Tests a specific device. You can customize the tests you want to run.
Symptom Tree Lists the most common symptoms encountered and allows you to select a
test based on the symptom of the problem you are having.
www.dell.com | support.dell.com
2
If a problem is encountered during a test, a message appears with an error code and a
description of the problem. Write down the error code and problem description and follow
the instructions on the screen.
If you cannot resolve the error condition, contact Dell.
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
3
If you run a test from the
Custom Test
or
Symptom Tree
option, click the applicable tab
described in the following table for more information.
Tab Function
Results Displays the results of the test and any error conditions encountered.
Errors Displays error conditions encountered, error codes, and the problem
description.
Help Describes the test and may indicate requirements for running the test.
Configuration Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from
system setup, memory, and various internal tests, and it displays the
information in the device list in the left pane of the screen. The device list
may not display the names of all the components installed on your
computer or all devices attached to your computer.
Parameters Allows you to customize the test by changing the test settings.
4
When the tests are completed, if you are running the Dell Diagnostics from the
Drivers and
Utilities
CD
,
remove the CD.
5
When the tests are completed, close the test screen to return to the
Main
Menu
screen. To
exit the Dell Diagnostics and restart the computer, close the
Main
Menu
screen.
DELL CONFIDENTIAL – PRELIMINARY 12/9/04 – FOR PROOF ONLY
24 Quick Reference Guide
Index
A
D
M
about your computer
Dell
Microsoft Windows label, 6
back view, 14
support website, 7
bottom view, 15
Dell Premier Support
front view, 12
website, 5, 7
O
left view, 12
Diagnostics
Operating System
right view, 14
Dell, 22
Installation Guide, 8
diagnostics
operating system
Drivers and Utilities CD, 5
CD, 8
B
documentation
operating system CD, 8
battery
device, 5
battery life and usage, 11
online, 7
charge gauge, 17
System Information Guide, 5
P
charging, 18
User’s Guide, 6
checking the charge, 16
problems
health gauge, 17
drivers
blue screen, 21
installing, 19
ResourceCD, 5
computer crashes, 20-21
low-battery warning, 18
Drivers and Utilities CD, 5
computer does not start up, 20
performance, 15
computer stops responding, 20
power meter, 17
lockups, 20
removing, 18
program crashes, 21
F
storing, 19
program stops responding, 20
Finding Information
programs and Windows
documentation, 5
compatibility, 21
C
slow computer
performance, 22
CD
L
software, 20-21
operating system, 8
solving, 19
labels
computer, 11
spyware, 22
Microsoft Windows, 6
crashes, 20-21
Service Tag, 6
slow performance, 22
stops responding, 20
Index 25
26 Index
R
reinstalling
Drivers and Utilities, 5
ResourceCD, 5
S
safety instructions, 5
Service Tag, 6
software
problems, 21
spyware, 22
U
User’s Guide, 6
W
warranty, 5
Windows XP
Program Compatibility
Wizard, 21
wizards
Program Compatibility
Wizard, 21
26 Index