Dell Latitude D410: инструкция

Раздел: Компьютерная техника, комплектующие, аксессуары

Тип: Ноутбук

Инструкция к Ноутбуку Dell Latitude D410

Dell™ Latitude™ D410

Quick Reference Guide

Model PP06S

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Abbreviations and Acronyms

For a complete list of abbreviations and acronyms, see the

User’s Guide

(depending on your operating system,

®

®

double-click the

User’s Guide

icon on your Microsoft

Windows

desktop, or click the

Start

button, click

Help

and Support Center

, and then click

User and system guides

).

®

®

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Windows

operating systems are not applicable.

The

Drivers and Utilities

CD and

Operating System

CD are optional and may not ship with all computers.

_________________

Information in this document is subject to change without notice.

© 2004 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, and Latitude are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks

of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP06S

November 2004 P/N Y4288 Rev. A00

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

About Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Front View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Left View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Right View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Back View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Bottom View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Battery Performance

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Checking the Battery Charge

. . . . . . . . . . . . . . . . . . . . . . . . 16

Charging the Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Storing a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Solving Problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Notebook System Software (NSS)

. . . . . . . . . . . . . . . . . . . . . 19

Lockups and Software Problems

. . . . . . . . . . . . . . . . . . . . . . 20

Running the Dell Diagnostics

. . . . . . . . . . . . . . . . . . . . . . . . 22

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Contents 3

4 Contents

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Finding Information

NOTE: Some features may not be available for your computer or in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

A diagnostic program for my computer

Drivers and Utilities CD (also known as ResourceCD)

Drivers for my computer

Documentation and drivers are already installed on your

My computer documentation

computer. You can use the CD to

reinstall drivers

, run the

My device documentation

Dell Diagnostics

, or access your documentation.

Notebook System Software (NSS)

Readme files may be

included on your CD to

provide last-minute

updates about technical

changes to your

computer or advanced

technical-reference

material for technicians

or experienced users.

NOTE: Drivers and documentation updates can be found at

support.dell.com.

NOTE: The Drivers and Utilities CD is optional and may not

ship with your computer.

Warranty information

Dell™ Product Information Guide

Terms and Conditions (U.S. only)

Safety instructions

Regulatory information

Ergonomics information

End User License Agreement

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Quick Reference Guide 5

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What Are You Looking For? Find It Here

How to remove and replace parts

User’s Guide

Specifications

®

®

Microsoft

Windows

XP Help and Support Center

How to configure system settings

1

Click the

Start

button and click

Help and Support

.

How to troubleshoot and solve problems

2

Click

User’s and system guides

and click

User’s guides

.

The User’s Guide is also available on the

Drivers and

Utilities

CD

.

NOTE: The Drivers and Utilities CD is optional and may not

ship with your computer.

Service Tag and Express Service Code

Service Tag and Microsoft Windows License

Microsoft Windows License Label

www.dell.com | support.dell.com

These labels are located on

the bottom of

your computer.

Use the Service Tag to

identify your

computer when you

use

support.dell.com

or contact technical

support.

Enter the Express Service Code to direct your call when

contacting technical support. The Express Service Code

may not be available in certain countries.

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What Are You Looking For? Find It Here

Solutions — Troubleshooting hints and tips, articles

Dell Support Website — support.dell.com

from technicians, online courses, frequently asked

NOTE: Select your region to view the appropriate

questions

support site.

Community — Online discussion with other Dell

NOTE: Corporate, government, and education customers

customers

can also use the customized Dell Premier Support website

Upgrades — Upgrade information for components, such

at premier.support.dell.com. The website may not be

as memory, the hard drive, and the operating system

available in all regions.

Customer Care — Contact information, service call and

order status, warranty, and repair information

Service and support — Service call status and support

history, service contract, online discussions with

technical support

Reference — Computer documentation, details on my

computer configuration, product specifications, and

white papers

Downloads — Certified drivers, patches, and software

updates

Notebook System Software (NSS)— If you reinstall the

operating system for your computer, you should also

reinstall the NSS utility. NSS provides critical updates

for your operating system and support for Dell™

®

®

3.5-inch USB floppy drives, Intel

Pentium

M

processors, optical drives, and USB devices. NSS is

necessary for correct operation of your Dell computer.

The software automatically detects your computer and

operating system and installs the updates appropriate

for your configuration.

To download Notebook System Software:

1

Go to

support.dell.com

and click

Downloads

.

2

Enter your Service Tag or product model.

3

In the

Download Category

drop-down menu, click

All

.

4

Select the operating system and operating system

language for your computer, and click

Submit

.

5

Under Select a Device, scroll to

System and

Configuration Utilities

, and click

Dell Notebook

System Software

.

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What Are You Looking For? Find It Here

How to use Windows XP

Windows Help and Support Center

Documentation for my computer

1

Click the

Start

button and click

Help and Support

.

Documentation for devices (such as a modem)

2

Type a word or phrase that describes your problem and

click the arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

How to reinstall my operating system

Operating System CD

The operating system is already installed on your

computer. To reinstall your operating system, use the

Operating System CD. See "

Reinstalling Windows XP

" for

www.dell.com | support.dell.com

instructions.

After you reinstall your

operating system, use the

Drivers and Utilities

CD

to reinstall drivers for the

devices that came with

your computer.

Your operating system

product key label is

located on your

computer.

NOTE: The color of your CD varies based on the operating

system you ordered.

NOTE: The Operating System CD is optional and may not

ship with your computer.

Setting Up Your Computer

CAUTION: Before you perform the following procedures, see the safety instructions in the Product

Information Guide.

1

Unpack the accessories box.

2

Set aside the contents of the accessories box, which you will need to complete your computer

setup.

The accessories box also contains user documentation and any software or additional

hardware (such as PC Cards, drives, or batteries) that you have ordered.

3

Connect the AC adapter to the AC adapter connector on the computer and to the electrical

outlet.

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CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and

power strips vary among countries. Using an incompatible cable or improperly connecting the cable to

the power strip or electrical outlet may cause fire or equipment damage.

NOTICE: When using the AC adapter, secure the cable so that the cable is not pulled, tangled, stepped

on, or crushed by objects such as chair legs or desk supports.

NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the

cable itself, and pull firmly but gently to avoid damaging the cable. When you wrap the AC adapter cable,

ensure that you follow the angle of the connector on the AC adapter to avoid damaging the cable.

NOTE: Do not connect the computer to the docking device until the computer has been turned on and

shut down at least once.

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Quick Reference Guide 9

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4

Open the computer display and press the power button to turn on the computer.

power button

www.dell.com | support.dell.com

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10 Quick Reference Guide

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About Your Computer

See your online

User’s Guide

for detailed information about your computer. To access the

User’s Guide

(depending on your operating system), either double-click the

User’s Guide

icon on your desktop, or

click the

Start

button, click

Help and Support Center

, and then click

User and system guides

. The

following items address some of the more commonly asked questions about the computer.

Modem and network adapter:

The computer may include both a v.92 56K modem and a

10/100/1000 Ethernet network adapter on the system board. For connector locations, see

"Back View" on page 14. For more information on ports and connectors, see "About Your

Computer" in your online

User’s Guide

.

Battery life and usage:

Various batteries are available for use with your computer. Performing

certain types of operations, such as extended wireless operation, can significantly reduce

battery life and operating time.

For more information about battery performance and usage, see "Using a Battery" on page 15.

For more information about conserving power, see your

User’s Guide

.

Dell D/Bay:

For information on the Dell D/Bay and the devices it supports, see your online

User’s Guide

.

Docking devices:

Your computer supports the Dell™ Media Base, the Dell D/Dock Expansion

Station, and the Dell D/Port Advanced Port Replicator.

NOTE: Docking devices may not be available in all countries.

For information on your optional docking device, see the documentation that

accompanied the device.

For information on obtaining optimal performance when using a docking device with this

computer, see "Solving Problems" in your online

User’s Guide

.

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Quick Reference Guide 11

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Front View

1

2

12

3

www.dell.com | support.dell.com

11

4

10

5

9

6

8

7

1 display latch 7 touch pad

2 display 8 track stick/touch pad buttons

3 volume control

9 track stick

buttons

4 device status lights 10 speaker

5 mute button 11 power button

6 keyboard 12 keyboard and wireless status

lights

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12 Quick Reference Guide

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Left View

2

3

41

56

1 security cable slot 4 air vents

2

D/Bay connector

5 infrared sensor

3

USB connector

6 air vents

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Quick Reference Guide 13

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Right View

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1 234

1 hard drive 3 PC Card slot

2 smart card slot 4 audio connectors (2)

Back View

CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store

your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting

the airflow can damage the computer or cause a fire.

NOTICE: To avoid damaging the computer, wait 5 seconds after you turn off the computer before you

disconnect an external device.

123456

1 network connector (RJ-45) 4 video connector

2 modem connector (RJ-11) 5 AC adapter connector

3 USB connector (2) 6 air vents

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14 Quick Reference Guide

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Bottom View

1

2

3 4

8

5

7

6

1 battery-bay latch releases (2) 5 hard drive

2 charge-gauge status button 6 Media Base docking-device

connector

3 battery charge gauge 7 memory module/coin-cell

battery cover

4 battery 8

fan air vents

Using a Battery

Battery Performance

CAUTION: Before you perform the following procedures, see the safety instructions in the Product

Information Guide.

NOTE: For more information about the Dell warranty for your computer, see the Product Information

Guide or separate paper warranty document that shipped with your computer.

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For optimal computer performance and to help preserve BIOS settings, operate your Dell™

computer with the battery installed at all times. Use a battery to run the computer when it is not

connected to an electrical outlet. One battery is supplied as standard equipment in the battery bay.

Battery operating time varies depending on operating conditions.

NOTE: Battery operating time (the time it can hold a charge) decreases over time. Depending on how

often the battery is used and the conditions under which it is used, you may need to purchase a new

battery during the life of your computer.

Operating time is significantly reduced when you perform operations including, but not limited to,

the following:

Using optical drives, such as DVD or CD drives

Using wireless-network communications devices, PC Cards, or USB devices

www.dell.com | support.dell.com

Using high-brightness display settings, 3D screen savers, or other power-intensive programs

such as 3D games

Running the computer in maximum performance mode

NOTE: It is recommended that you connect your computer to an electrical outlet when it is writing to a

CD or DVD.

You can check the battery charge by pressing the battery-charge status button on the battery. You

can also set power management options to alert you when the battery charge is low.

CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the

battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work

with your Dell computer. Do not use a battery from other computers with your computer.

CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a

charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion

battery. See "Battery Disposal" in the Product Information Guide.

CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture,

incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery

away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may

leak and cause personal injury or equipment damage.

Checking the Battery Charge

®

®

The Dell QuickSet Battery Meter, the Microsoft

Windows

Power Meter

window and icon,

the battery charge gauge and health gauge, and the low-battery warning provide information on the

battery charge.

Dell QuickSet Battery Meter

If Dell QuickSet is installed, press <Fn><F3> to display the QuickSet Battery Meter.

The

Battery Meter

window displays status, charge level, and charge completion time for the battery

in your computer.

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NOTE: You can use your optional Media Base to charge the computer battery when the Media Base is in

standalone mode, or when the computer is docked in the Media Base. The additional power from the

battery in the Media Base is available for computer usage once you dock the computer.

In addition, when your computer is connected to the Media Base or other docking device (docked),

the

Battery Meter

window includes a

Dock Battery

tab, which displays the charge level and current

status of the battery in the battery bay of the Media Base or other docking device.

The following icons appear in the

Battery Meter

window:

The computer or docking device is running on battery power.

The battery is discharging.

The computer or docking device is connected to an electrical outlet and

running on AC power.

The battery is charging.

The computer or docking device is connected to an electrical outlet and

running on AC power.

The battery is fully charged and idle.

For more information about QuickSet, right-click the icon in the notification area (located in

the lower-right corner of the Windows desktop), and click

Help

.

Microsoft Windows Power Meter

The Windows Power Meter indicates the remaining battery charge. To check the Power Meter,

double-click the icon in the notification area. For more information about the

Power Meter

tab, see your

User’s Guide

. If the computer is connected to an electrical outlet, a icon appears.

Charge Gauge

During the first 3 seconds after you press the status button on the battery charge gauge, the lights

on the charge gauge indicate battery charge status. Each light represents approximately 20 percent

of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four

of the lights are on. If no lights appear, the battery has no charge.

Health Gauge

The battery life span is largely determined by the number of times it is charged. After hundreds of

charge and discharge cycles, batteries lose some charge capacity, or

battery health

. To check the

battery health, press and hold the status button on the battery charge gauge for at least 3 seconds.

If no lights appear, the battery is in good condition, and more than 80 percent of its original charge

capacity remains. Each light represents incremental degradation. If five lights appear, less than

60 percent of the charge capacity remains, and you should consider replacing the battery.

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Quick Reference Guide 17

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NOTE: When you press and hold the status button on the battery charge gauge for at least 3 seconds,

the charge-level lights first light to display the current charge status. Then they switch to battery health

status where they represent incremental degradation when lit.

Low-Battery Warning

NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning.

Then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate

mode begins automatically.

NOTE: You can use your optional Media Base to charge the computer battery when the Media Base is in

standalone mode, or when the computer is docked in the Media Base. The additional power from the

battery in the Media Base is available for computer usage once you dock the computer.

A pop-up window warns you when the battery charge is approximately 90 percent depleted. For

www.dell.com | support.dell.com

more information about low-battery alarms, see your

User’s Guide

.

A low-battery warning occurs when the battery charge is approximately 90 percent depleted. The

computer beeps once, indicating that minimal battery operating time remains. During that time,

the speaker beeps periodically. The computer enters hibernate mode when the battery charge is at a

critically low level.

Charging the Battery

NOTE: The AC adapter charges a completely discharged battery in approximately 2 hours with the

computer turned off. Charge time is longer with the computer turned on. You can leave the battery in the

computer as long as you like. The battery’s internal circuitry prevents the battery from overcharging.

When you connect the computer to an electrical outlet or install a battery while the computer is

connected to an electrical outlet, the computer checks the battery charge and temperature. If

necessary, the AC adapter then charges the battery and maintains the battery charge.

If the battery is hot from being used in your computer or being in a hot environment, the battery

may not charge when you connect the computer to an electrical outlet.

The battery is too hot to start charging if the light flashes alternately green and orange.

Disconnect the computer from the electrical outlet and allow the computer and the battery to cool

to room temperature. Then connect the computer to an electrical outlet to continue charging the

battery.

Removing a Battery

CAUTION: Before performing the following procedures, disconnect the modem from the telephone

wall jack.

1

Ensure that the computer is turned off and disconnected from the electrical outlet.

2

If the computer is connected to the Media Base or other docking device (docked), undock it.

See the documentation that came with your docking device for instructions.

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18 Quick Reference Guide

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3

Slide the battery-bay latch releases on the bottom of the computer, and then remove the

battery from the bay.

Installing a Battery

Ensure that the computer is turned off. Slide the battery into the bay until the latch releases click.

Storing a Battery

Remove the battery when you store your computer for an extended period of time. A battery

discharges during prolonged storage. After a long storage period, recharge the battery fully before

you use it.

Solving Problems

Notebook System Software (NSS)

If you reinstall the operating system for your computer, you should also reinstall the NSS utility.

This utility is available on the optional

Drivers and Utilities

CD and on the Dell Support website at

www.support.dell.com

.

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Quick Reference Guide 19

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To download the utility from the Dell Support website, go to the

Downloads

section of the website

and select your computer model from the pull-down menu. Select the

Download Category

"System and Configuration Utilities," select your operating system and language, and then follow

the posted instructions.

NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy

®

®

drives, Intel

Pentium

M processors, optical drives, and USB devices. NSS is necessary for correct

operation of your Dell computer. The software automatically detects your computer and operating

system and installs the updates appropriate for your configuration.

NOTE: NSS is critical for the correct operation of USB devices, including the Dell D/Bay, D/Dock, D/Port,

and D/View devices.

www.dell.com | support.dell.com

Lockups and Software Problems

CAUTION: Before you perform the following procedures, see the safety instructions in the Product

Information Guide.

The computer does not start up

ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL

OUTLET

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or

moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer

turns off. Then restart your computer.

A program stops responding

END THE PROGRAM

1

Press <Ctrl><Shift><Esc> simultaneously.

2

Click

Applications

.

3

Click the program that is no longer responding.

4

Click

End Task

.

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20 Quick Reference Guide

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A program crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy or CD.

CHECK THE SOFTWARE DOCUMENTATION If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Windows operating system

IF YOU ARE USING WINDOWS XP, RUN THE PROGRAM COMPATIBILITY WIZARD The Program

Compatibility Wizard configures a program so that it runs in an environment similar to non-

Windows XP operating system environments.

1

Click the

Start

button, point to

All Programs

Accessories

, and then click

Program Compatibility

Wizard

.

2

In the welcome screen, click

Next

.

3

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or

moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer

turns off. Then restart your computer.

Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR

TROUBLESHOOTING INFORMATION

Ensure that the program is compatible with the operating system installed on your computer.

Ensure that your computer meets the minimum hardware requirements needed to run the software. See

the software documentation for information.

Ensure that the program is installed and configured properly.

Verify that the device drivers do not conflict with the program.

If necessary, uninstall and then reinstall the program.

BACK UP YOUR FILES IMMEDIATELY

USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPIES, OR CDS

SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE

Start

MENU

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Quick Reference Guide 21

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SCAN THE COMPUTER FOR SPYWARE If you are experiencing slow computer performance, you

frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your

computer might be infected with spyware. Use an anti-virus program that includes anti-spyware

protection (your program may require an upgrade) to scan the computer and remove spyware. For more

information, go to support.dell.com and search for the keyword spyware.

RUN THE DELL DIAGNOSTICS If all tests run successfully, the error condition is related to a software

problem.

Running the Dell Diagnostics

www.dell.com | support.dell.com

CAUTION: Before you perform the following procedures, see the safety instructions located in the

Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" (see

your online

User’s Guide

) and run the Dell Diagnostics before you contact Dell for technical

assistance.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

Start the Dell Diagnostics from either your hard drive or from the optional

Drivers and Utilities

CD

(also known as the

ResourceCD

).

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell.

1

Shut down the computer.

2

If the computer is connected to a docking device (docked), undock it. See the documentation

that came with your docking device for instructions.

3

Connect the computer to an electrical outlet.

4

Turn on the computer. When the DELL™ logo appears, press <F12> immediately.

NOTE: If you cannot see anything on your display, hold down the mute button and press the computer’s

power button to begin the Dell Diagnostics. The computer automatically runs the Pre-boot System

Assessment.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell

Diagnostics from your optional Drivers and Utilities CD.

If you wait too long and the operating system logo appears, continue to wait until you see the

®

®

Microsoft

Windows

desktop. Then shut down your computer and try again.

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22 Quick Reference Guide

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5

When the boot device list appears, highlight

Diagnostics

and press <Enter>.

The computer runs the Pre-boot System Assessment, a series of initial tests of your system

board, keyboard, hard drive, and display.

During the assessment, answer any questions that appear.

If a failure is detected, the computer stops and beeps. To stop the assessment and restart

the computer, press <n>; to continue to the next test, press <y>; to retest the

component that failed, press <r>.

If failures are detected during the Pre-boot System Assessment, write down the error

code(s) and contact Dell before continuing on to the Dell Diagnostics.

If the Pre-boot System Assessment completes successfully, you receive the message

Booting

Dell Diagnostic Utility Partition. Press any key to continue

.

6

Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard

drive.

Starting the Dell Diagnostics From the Optional Drivers and Utilities CD

1

Insert the

Drivers and Utilities

CD.

2

Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the

Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer

boots according to the devices specified in system setup.

3

When the boot device list appears, highlight

CD/DVD/CD-RW Drive

and press <Enter>.

4

Select the

CD/DVD/CD-RW Drive

option from the CD boot menu.

5

Select the

Boot from CD-ROM

option from the menu that appears.

6

Ty p e

1

to start the

ResourceCD

menu.

7

Ty p e

2

to start the Dell Diagnostics.

8

Select

Run the 32 Bit Dell Diagnostics

from the numbered list. If multiple versions are listed,

select the version appropriate for your computer.

9

When the Dell Diagnostics

Main Menu

appears, select the test you want to run.

Dell Diagnostics Main Menu

1

After the Dell Diagnostics loads and the

Main

Menu

screen appears, click the button for the

option you want.

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Quick Reference Guide 23

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Option Function

Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes

and requires no interaction on your part. Run Express Test first to increase

the possibility of tracing the problem quickly.

Extended Test Performs a thorough check of devices. This test typically takes 1 hour or

more and requires you to answer questions periodically.

Custom Test Tests a specific device. You can customize the tests you want to run.

Symptom Tree Lists the most common symptoms encountered and allows you to select a

test based on the symptom of the problem you are having.

www.dell.com | support.dell.com

2

If a problem is encountered during a test, a message appears with an error code and a

description of the problem. Write down the error code and problem description and follow

the instructions on the screen.

If you cannot resolve the error condition, contact Dell.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

3

If you run a test from the

Custom Test

or

Symptom Tree

option, click the applicable tab

described in the following table for more information.

Tab Function

Results Displays the results of the test and any error conditions encountered.

Errors Displays error conditions encountered, error codes, and the problem

description.

Help Describes the test and may indicate requirements for running the test.

Configuration Displays your hardware configuration for the selected device.

The Dell Diagnostics obtains configuration information for all devices from

system setup, memory, and various internal tests, and it displays the

information in the device list in the left pane of the screen. The device list

may not display the names of all the components installed on your

computer or all devices attached to your computer.

Parameters Allows you to customize the test by changing the test settings.

4

When the tests are completed, if you are running the Dell Diagnostics from the

Drivers and

Utilities

CD

,

remove the CD.

5

When the tests are completed, close the test screen to return to the

Main

Menu

screen. To

exit the Dell Diagnostics and restart the computer, close the

Main

Menu

screen.

DELL CONFIDENTIAL – PRELIMINARY 12/9/04 – FOR PROOF ONLY

24 Quick Reference Guide

Index

A

D

M

about your computer

Dell

Microsoft Windows label, 6

back view, 14

support website, 7

bottom view, 15

Dell Premier Support

front view, 12

website, 5, 7

O

left view, 12

Diagnostics

Operating System

right view, 14

Dell, 22

Installation Guide, 8

diagnostics

operating system

Drivers and Utilities CD, 5

CD, 8

B

documentation

operating system CD, 8

battery

device, 5

battery life and usage, 11

online, 7

charge gauge, 17

System Information Guide, 5

P

charging, 18

User’s Guide, 6

checking the charge, 16

problems

health gauge, 17

drivers

blue screen, 21

installing, 19

ResourceCD, 5

computer crashes, 20-21

low-battery warning, 18

Drivers and Utilities CD, 5

computer does not start up, 20

performance, 15

computer stops responding, 20

power meter, 17

lockups, 20

removing, 18

program crashes, 21

F

storing, 19

program stops responding, 20

Finding Information

programs and Windows

documentation, 5

compatibility, 21

C

slow computer

performance, 22

CD

L

software, 20-21

operating system, 8

solving, 19

labels

computer, 11

spyware, 22

Microsoft Windows, 6

crashes, 20-21

Service Tag, 6

slow performance, 22

stops responding, 20

Index 25

26 Index

R

reinstalling

Drivers and Utilities, 5

ResourceCD, 5

S

safety instructions, 5

Service Tag, 6

software

problems, 21

spyware, 22

U

User’s Guide, 6

W

warranty, 5

Windows XP

Program Compatibility

Wizard, 21

wizards

Program Compatibility

Wizard, 21

26 Index

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