Dell Precision 690 – страница 2

Inside View

1 power supply

2 hard drive bay

3 memory shroud

NOTICE: The memory shroud holds the

(optional) memory riser cards in place; its

thumbscrews must be sufficiently tight in order

to secure the risers and to avoid damage.

4 front fan

5 card fan

6 5.25-inch drive bay with 3.5-inch drive panel plate

7 5.25-inch drive bay

Quick Reference Guide 21

2

7

3

6

45

System Board Components

22 Quick Reference Guide

33

31

26272829

10

11

12

14

15

16

17

18

19

21

13

32

20

30

232425

22

1 secondary processor connector (CPU_1) 18 FlexBay connector (USB)

2 front fan connector (FAN_FRONT) 19 floppy drive (DSKT)

3 card cage fan connector (FAN_CCAG) 20 front panel connector (FRONTPANEL)

4 internal speaker connector (INT_SPKR) 21 front panel 1394 connector (FP1394)

5 power connector (POWER2) 22 chassis intrusion header (INTRUDER)

6 IDE drive connector (IDE) 23 PCI-Express x8 card slot, wired as x4

(SLOT7_PCIE)

7 password jumper (PSWD) 24 PCI-X card slot (SLOT6_PCIX)

8 auxiliary hard-drive LED connector

25 PCI-X card slot (SLOT5_PCIX)

(AUX_LED)

9 battery socket (BATTERY) 26 PCI card slot (SLOT4_PCI)

NOTE: This slot is not available in the dual-

graphics configuration

10 SATA connectors

27 PCI-Express x8 card slot, wired as x4

(SATA_0, SATA_1, SATA_2)

(SLOT3_PCIE)

NOTE: In the dual-graphics configuration, this slot

is replaced by a x16 slot on the graphics riser.

It holds a graphic card.

11 RTC reset jumper (RTCRST) 28 PCI-Express x16 card slot (SLOT2_PCIE)

NOTE: This slot is not available in the dual-

graphics configuration

12 main power connector (POWER1) 29 PCI-Express x8 card slot, wired as x4

(SLOT1_PCIE)

NOTE: In the dual-graphics configuration, this slot

is replaced by a x16 slot on the graphics riser. It

holds a graphics card.

13 hard drive connector (HDD_3) 30 memory fan connector (FAN_MEM)

14 hard drive connector (HDD_2) 31 white memory module connectors (DIMM_1-4)

support memory modules or memory module

risers

15 hard drive connector (HDD_1) 32 black memory module connectors (DIMM_5-8)

support memory modules only when no memory

riser cards are installed; otherwise these must be

left empty

16 hard drive connector (HDD_0) 33 primary processor connector (CPU_0)

17 hard drive fan (FAN_HDD)

Quick Reference Guide 23

Cable Colors

Device Color

Hard drive (with on-board controller) blue cable

Floppy drive black pull-tab

CD/DVD drive orange pull-tab

Locating Your User’s Guide

Your

User’s Guide

contains additional information about your computer such as:

• Technical specifications

• Front and back views of your computer, including all of the available connectors

• Inside views of your computer, including a detailed graphic of the system board and the connectors

• Instructions for cleaning your computer

• Information on software features, such as Legacy Select Technology control, using a password, and

system setup options

• Tips and information for using the Microsoft Windows XP operating system

• Instructions for removing and installing parts, including memory, cards, drives, the microprocessor,

and the battery

• Information for troubleshooting various computer problems

• Instructions for using the Dell Diagnostics and reinstalling drivers

• Information on how to contact Dell

You can access the

User’s Guide

from your hard drive or the Dell Support website at

support.dell.com

.

Removing the Computer Cover

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before

removing the cover.

CAUTION: Your computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to

maneuver. Seek assistance before attempting to lift, move, or tilt it; this computer requires a two-man lift. Always

lift correctly to avoid injury; avoid bending over while lifting. See your Product Information Guide for other

important safety information.

CAUTION: The computer stand should be installed at all times to ensure maximum system stability. Failure to

install the stand could result in the computer tipping over, potentially resulting in bodily injury or damage to

the computer.

24 Quick Reference Guide

NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your

body before you touch any of your computer’s electronic components. You can do so by touching an unpainted

metal surface on the computer.

1

Follow the procedures in "Before You Begin" in the

User’s Guide

.

NOTICE: Opening the computer cover while the computer is running could result in a shutdown without warning

and a loss of data in open programs. The computer cooling system cannot function properly while the cover is

removed.

2

If you have installed a security cable, remove it from the security cable slot.

3

Carefully, with the help of an assistant, remove the computer stand (see "Removing the Computer

Stand").

CAUTION: Your computer is heavy (it has an approximate minimum weight of 55 lbs) and can be difficult to

maneuver. Seek assistance before attempting to lift, move, or tilt it; this computer requires a two-man lift. Always

lift correctly to avoid injury; avoid bending over while lifting. See your Product Information Guide for other

important safety information.

CAUTION: The computer stand should be installed at all times to ensure maximum system stability. Failure to

install the stand could result in the computer tipping over, potentially resulting in bodily injury or damage to the

computer.

NOTICE: Ensure that you are working on a level, protected surface to avoid scratching either the computer or the

surface on which it is resting.

4

Carefully, with the help of an assistant, lower your computer down to a flat surface with the cover

facing up.

5

Pull back the cover latch release.

NOTICE: Ensure that sufficient space exists to support the removed cover—at least 30 cm (1 ft) of desk top space.

Quick Reference Guide 25

Other Options to Help Resolve Additional Device or Software Conflicts

NOTICE: The following processes erase all of the information on your hard drive.

• Reinstall your operating system using the operating system installation guide and

Operating

System

CD. During the operating system reinstallation, you can select to delete the existing partitions

and reformat your hard drive.

• Reinstall all drivers, beginning with the chipset, using the

Drivers and Utilities

CD

.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" on page 29 and

run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell computers. Using this program with other computers can cause

incorrect computer responses or result in error messages.

The Dell Diagnostics allow you to:

• Perform quick checks or extensive tests on one or all devices

• Choose how many times a test is run

• Display or print test results or save them in a file

• Suspend testing if an error is detected or terminate testing if a certain number of errors occur

• Access online

Help

screens that describe the tests and how to run them

• Read status messages that tell you whether tests completed successfully

• Receive error messages if problems are detected

Starting the Dell Diagnostics From Your Hard Drive

1

Turn on (or restart) your computer.

2

When the DELL™ logo appears, press <F12> immediately.

NOTE: If you see a message stating that no diagnostics utility partition has been found, see "Starting the Dell

Diagnostics From the Drivers and Utilities CD" on page 33.

If you wait too long and the operating system logo appears, continue to wait until you see the

Microsoft Windows desktop. Then shut down your computer and try again. For more information on

shutting down your computer, see your

User’s Guide.

3

When the boot device list appears, highlight

Boot to Utility Partition

and press <Enter>.

4

When the Dell Diagnostics

Main Menu

appears, select the test you want to run. For more information

on the tests, see your

User’s Guide.

32 Quick Reference Guide

Starting the Dell Diagnostics From the Drivers and Utilities CD

NOTE: The Drivers and Utilities CD is optional and may not ship with all computers.

1

Insert the

Drivers and Utilities

CD.

2

Shut down your computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows

desktop. Then shut down your computer, and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots

according to the devices specified in system setup.

3

When the boot device list appears, highlight

Onboard or USB CD-ROM Drive

and press <Enter>.

4

Select the

Onboard or USB CD-ROM Drive

option from the CD boot menu.

5

Select the

Boot from CD-ROM

option from the menu that appears.

6

Ty p e

1

to start the ResourceCD menu.

7

Select the option to start the Dell Diagnostics and press <Enter>.

8

Select

Run the 32 Bit Dell Diagnostics

from the numbered list. If multiple versions are listed,

select the version appropriate for your computer.

9

When the Dell Diagnostics

Main Menu

appears, select the test that you want to run.

Before you start testing

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

• Turn on your printer if one is attached.

• Enter system setup, review your computer’s configuration information, and enable all of your

computer’s components and devices, such as connectors.

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems.

This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1-3-1) consists

of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer

encountered a memory problem.

If your computer beeps during start-up:

1

Write down the beep code on the "Diagnostics Checklist" in your

User’s Guide

.

2

Run the Dell Diagnostics to identify a more serious cause.

3

Contact Dell for technical assistance.

Quick Reference Guide 33

Code Cause

1-1-2 Microprocessor register failure

1-1-3 NVRAM read/write failure

1-1-4 ROM BIOS checksum failure

1-2-1 Programmable interval timer failure

1-2-2 DMA initialization failure

1-2-3 DMA page register read/write failure

1-3 Video Memory Test failure

1-3-1 through 2-4-4 Memory not being properly identified or used

1-3-2 Memory problem

3-1-1 Slave DMA register failure

3-1-2 Master DMA register failure

3-1-3 Master interrupt mask register failure

3-1-4 Slave interrupt mask register failure

3-2-2 Interrupt vector loading failure

3-2-4 Keyboard Controller Test failure

3-3-1 NVRAM power loss

3-3-2 Invalid NVRAM configuration

3-3-4 Video Memory Test failure

3-4-1 Screen initialization failure

3-4-2 Screen retrace failure

3-4-3 Search for video ROM failure

4-2-1 No timer tick

4-2-2 Shutdown failure

4-2-3 Gate A20 failure

4-2-4 Unexpected interrupt in protected mode

4-3-1 Memory failure above address 0FFFFh

4-3-3 Timer-chip counter 2 failure

4-3-4 Time-of-day clock stopped

4-4-1 Serial or parallel port test failure

4-4-2 Failure to decompress code to shadowed memory

34 Quick Reference Guide

Code Cause

4-4-3 Math-coprocessor test failure

4-4-4 Cache test failure

Error Messages

NOTE: If the message is not listed, see the documentation for either the operating system or the program that was

running when the message appeared.

If an error occurs during start-up, a message may be displayed on the monitor identifying the problem.

See "Error Messages" in the

User’s Guide

for suggestions on resolving any problems.

Diagnostic Lights

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front.

The lights can be "off" or green. When the computer starts normally, the lights flash. If the computer

malfunctions, the pattern of the lights and also that of the power button help to identify the problem.

These lights also indicate sleep states.

Diagnostic Light Codes Before POST

Diagnostic Lights Power

Problem Description Suggested Resolution

Light

off No electrical power is

Connect the computer to an electrical outlet.

supplied to the computer.

Ensure that the front-panel power light is on. If

the power light is off, ensure that the computer

is connected to a working electrical outlet and

then press the power button.

If the problem is still not resolved, contact Dell

for technical assistance.

off The computer is in a normal

Press the power button to turn the computer

off condition; the computer is

on.

connected to an electrical

If the computer does not turn on, ensure that

outlet.

the front-panel power light is on. If the power

light is off, ensure that the computer is

connected to a working electrical outlet and

then press the power button.

If the problem is still not resolved, contact Dell

for technical assistance.

Quick Reference Guide 35

Diagnostic Lights Power

Problem Description Suggested Resolution

Light

blinking

The computer is in a reduced

Use one of the appropriate methods to "wake

green

power or "sleep" state.

up" the computer. See "Advanced Features" in

your User’s Guide.

If the problem is not resolved and you are trying

to wake the computer with a USB mouse or

keyboard, substitute the mouse or keyboard

with a working PS/2 mouse or keyboard and

then try to wake the computer.

blinking

The computer is in a reduced

Use one of the appropriate methods to "wake

green

power or "sleep" state.

up" the computer. See "Advanced Features" in

your User’s Guide.

If the problem is not resolved and you are trying

to wake the computer with a USB mouse or

keyboard, substitute the mouse or keyboard

with a working PS/2 mouse or keyboard and

then try to wake the computer.

amber The BIOS is not executing. Ensure that the processor is seated correctly and

restart the computer. See "Processor" in your

User’s Guide.

(blinking)

If the problem is still not resolved, contact Dell

for technical assistance.

blinking

A possible power supply

Perform the procedure in "Power Problems"

amber

or power cable failure has

in your User’s Guide.

occurred.

If the problem is still not resolved, contact Dell

(blinking)

for technical assistance.

amber A possible system board

Contact Dell for technical assistance.

failure has occurred.

(blinking)

amber A processor mismatch exists. Perform the procedure in "Processor Problems"

in your User’s Guide.

(blinking)

amber A possible failure has been

Verify that any required power cables are

detected in a plug-in

connected to the memory and graphics riser

component such as a graphics

cards.

(blinking)

riser card or memory riser

Perform the procedure in "Power Problems"

card.

in your User’s Guide.

36 Quick Reference Guide

Diagnostic Lights Power

Problem Description Suggested Resolution

Light

amber A possible power supply

Verify that both power supply cables are

failure has occurred.

plugged in to the motherboard.

(blinking)

Diagnostic Light Codes During POST

The power light displays a solid green for diagnostic light codes during POST.

Light Pattern Problem Description Suggested Resolution

A possible processor failure

Reinstall the processor and restart

has occurred.

the computer.

A possible expansion card failure

1

Determine if a conflict exists by

has occurred.

removing a card (not the graphics

card) and then restarting the

computer.

2

If the problem persists, reinstall the

card that you removed, remove a

different card, and then restart the

computer.

3

Repeat this process for each card.

If the computer starts normally,

troubleshoot the last card removed

from the computer for resource

conflicts (see "Resolving Software

and Hardware Incompatibilities"

on page 30).

4

Move each card one at a time to

a different PCI slot and restart

the computer after each move.

5

If the problem persists, contact Dell

.

Quick Reference Guide 37

Light Pattern Problem Description Suggested Resolution

A possible graphics card failure

1

If the computer has a graphics card,

has occurred.

remove the card, reinstall it, and then

restart the computer.

2

If the problem still exists, install a

graphics card that you know works

and restart the computer.

3

If the problem persists or the

computer has integrated graphics,

contact Dell

.

A possible floppy or hard drive failure

Reseat all power and data cables and

has occurred.

restart the computer.

A possible USB failure has occurred. Reinstall all USB devices, check cable

connections, and then restart the

computer.

38 Quick Reference Guide

Light Pattern Problem Description Suggested Resolution

No memory modules are detected. 1

Reseat the memory modules to ensure

that your computer is successfully

communicating with the memory.

2

Restart the computer.

3

If the problem still exists, remove all

the memory modules and install one

memory module in memory module

connector DIMM_1.

4

Restart the computer.

A message appears stating that

because your memory is not paired,

the system will operate with reduced

performance and reduced error-

correction capability

5

Press <F1> to boot to the operating

system.

6

Run the Dell Diagnostics. See your

User’s Guide

for more information.

7

If the memory module passes, shut

down the computer, remove the

memory module, and then repeat the

process with the remaining memory

modules until a memory error occurs

during start-up or diagnostic testing.

If the first memory module tested is

defective, repeat the process with the

remaining modules to ensure that the

remaining modules are not defective.

8

When the defective memory module

is identified, contact Dell for a

replacement

.

Quick Reference Guide 39

Light Pattern Problem Description Suggested Resolution

No memory modules are detected.

• If you have one memory module

installed, reinstall it and restart the

computer.

• If you have two or more memory

modules installed, remove the

modules, reinstall one module, and

then restart the computer). If the

computer starts normally, reinstall an

additional module. Continue until

you have identified a faulty module or

reinstalled all modules without error.

• If available, install properly working

memory of the same type into your

computer.

• If the problem persists, contact Dell.

System board failure has occurred.

Contact Dell

for technical assistance

.

Memory modules are detected, but a

• Ensure that no special memory

memory configuration or compatibility

module/memory connector placement

error exists.

requirements exist.

• Verify that the memory modules that

you are installing are compatible with

your computer.

• Reinstall the memory modules and

restart the computer.

• If the problem persists, contact Dell.

Routine system activity preceding video

Watch your monitor for on-screen

initialization.

messages.

40 Quick Reference Guide