Dell PowerEdge VRTX: System Messages

System Messages: Dell PowerEdge VRTX

8

System Messages

LCD Status Messages

The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For

information on the SEL and configuring system management settings, see the systems management software

documentation.

Viewing LCD Messages

If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status

messages. Use the left and right buttons to highlight an error number, and press Select to view the error.

Removing LCD Messages

For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically

removed when that sensor returns to a normal state. For other faults, you must take action to remove the message from

the display:

Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.

Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately 10 seconds,

reconnect the power cable, and restart the system.

System Error Messages

System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to

events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings,

see the systems management software documentation.

Some messages are also displayed in abbreviated form on the system's LCD, if the system includes that feature.

NOTE: The LCD error messages listed here are displayed in the simple format. See Setup Menu to select the format

in which the messages are displayed.

NOTE: If you receive a system message not listed here, check the documentation for the application that was

running when the message was displayed or the operating system's documentation for an explanation of the

message and recommended action.

NOTE: In some messages, a particular system component is identified by name (“<name>”), component number

(“<number>”), or location (“bay”).

Error Code

Message Information

AMP0300

Message The system board <

name

> current is less than the lower warning

threshold.

73

Error Code Message Information

Details System board <

name

> current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0301

Message The system board <

name

> current is less than the lower warning

threshold.

LCD Message System board <

name

> current is outside of range.

Details System board <

name

> current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0302

Message The system board <

name

> current is greater than the upper warning

threshold.

Details System board <

name

> current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0303

Message The system board <

name

> current is greater than the upper critical

threshold.

LCD Message System board <

name

> current is outside of range.

Details System board <

name

> current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0304

Message The system board <

name

> current is outside of range.

74

Error Code Message Information

LCD Message System board <

name

> current is outside of range.

Details System board <

name

> current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0306

Message Disk drive bay <

name

> current is less than the lower warning

threshold.

Details Disk drive bay <

name

> current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0307

Message Disk drive bay <

name

> current is less than the lower critical

threshold.

LCD Message Disk drive bay <

name

> current is outside of range.

Details Disk drive bay <

name

> current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0308

Message Disk drive bay <

name

> current is greater than the upper warning

threshold.

Details Disk drive bay <

name

> current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

75

Error Code Message Information

AMP0309

Message Disk drive bay <

name

> current is greater than the upper critical

threshold.

LCD Message Disk drive bay <

name

> current is outside of range.

Details Disk drive bay <

name

> current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0310

Message Disk drive bay <

name

> current is outside of range.

LCD Message Disk drive bay <

name

> current is outside of range.

Details Disk drive bay <

name

> current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0312

Message System level current is less than the lower warning threshold.

Details System level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0313

Message System level current is less than the lower warning threshold.

LCD Message System level current is outside of range.

Details System level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

76

Error Code Message Information

AMP0314

Message System level current is greater than the upper warning threshold.

Details System level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0315

Message System level current is greater than the upper critical threshold.

LCD Message System level current is outside of range.

Details System level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0316

Message System level current is outside of range.

LCD Message System level current is outside of range.

Details System level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0318

Message Chassis power level current is less than the lower warning threshold.

Details Chassis power level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0319

Message Chassis power level current is less than the lower critical threshold

Details Chassis power level current is outside of the optimum range.

77

Error Code Message Information

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0320

Message Chassis power level current is greater than the upper warning

threshold.

Details Chassis power level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0321

Message Chassis power level current is greater than the upper critical

threshold.

Details Chassis power level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

AMP0322

Message Chassis power level current is outside of range.

Details Chassis power level current is outside of the optimum range.

Action

1. Review system power policy.

2. Check system logs for power related failures.

3. Review system configuration changes.

4. If the issue persists, see Getting Help.

ASR0000

Message The watchdog timer expired.

Details The operating system or an application failed to communicate within

the time-out period.

Action Check the operating system, application, hardware, and system event

log for exception events.

78

Error Code Message Information

ASR0001

Message The watchdog timer reset the system.

Details The operating system or an application failed to communicate within

the time-out period. The system was reset.

Action Check the operating system, application, hardware, and system event

log for exception events.

ASR0002

Message The watchdog timer powered off the system.

Details The operating system or an application failed to communicate within

the time-out period. The system was shut down.

Action Check the operating system, application, hardware, and system event

log for exception events.

ASR0003

Message The watchdog timer power cycled the system.

Details The operating system or an application failed to communicate within

the time-out period. The system was power-cycled.

Action Check the operating system, application, hardware, and system event

log for exception events.

ASR0008

Message The watchdog timer interrupt was initiated.

Details The operating system or an application failed to communicate within

the time-out period. No action was taken.

Action Check the operating system, application, hardware, and system event

log for exception events.

ASR0100

Message The BIOS watchdog timer reset the system.

Details The operating system or an application failed to communicate within

the time-out period. The system was reset.

Action Check the operating system, application, hardware, and system event

log for exception events.

ASR0101

Message The OS watchdog timer reset the system.

Details The operating system or an application failed to communicate within

the time-out period. The system was reset.

Action Check the operating system, application, hardware, and system event

log for exception events.

ASR0102

Message The OS watchdog timer shutdown the system.

79

Error Code Message Information

Details The operating system or an application failed to communicate within

the time-out period. The system was shutdown.

Action Check the operating system, application, hardware, and system event

log for exception events.

ASR0103

Message The OS watchdog timer powered down the system.

Details The operating system or an application failed to communicate within

the time-out period. The system was powered down.

Action Check the operating system, application, hardware, and system event

log for exception events.

ASR0104

Message The OS watchdog timer power-cycled the system.

Details The operating system or an application failed to communicate within

the time-out period. The system was power-cycled.

Action Check the operating system, application, hardware, and system event

log for exception events.

ASR0105

Message The operating system watchdog timer powered off the system.

Details The operating system or an application failed to communicate within

the time-out period. The system was powered off.

Action Check the operating system, application, hardware, and system event

log for exception events.

ASR0106

Message The watchdog timer expired.

Details The operating system or an application failed to communicate within

the time-out period.

Action Check the operating system, application, hardware, and system event

log for exception events.

ASR0107

Message The watchdog timer pre-timeout interrupt was initiated.

Details The operating system or an application failed to communicate within

the time-out period.

Action Check the operating system, application, hardware, and system event

log for exception events.

BAT0000

Message The system board battery is low.

80

Error Code Message Information

Details The system board battery is either missing, bad, or unable to charge

due to thermal issues.

Action Check system fans. Replace the system board battery.

BAT0002

Message The system board battery has failed.

LCD Message The system board battery has failed. Check battery.

Details The system board battery is either missing or bad.

Action See Getting Help.

BAT0004

Message The system board battery is absent.

LCD Message The system board battery is absent. Check battery.

Action Reinstall the system board battery.

BAT0005

Message The storage battery is low.

Details System has to remain powered on to charge the battery.

Action Allow the battery to charge. If the issue persists, see Getting Help.

BAT0007

Message The storage battery has failed.

LCD Message The storage battery has failed. Check battery.

Details Verify the cable connection between the storage battery and the

controller.

Action Verify the storage battery installation.

BAT0010

Message The storage battery for disk drive bay <

bay

> is low.

Details System has to remain powered on to charge the storage battery.

Action Allow the storage battery to charge. If the issue persists, see Getting

Help.

BAT0012

Message The storage battery for disk drive bay <

bay

> has failed.

LCD Message Battery for disk drive bay <

bay

> has failed. Check battery.

Details Verify the cable connection between the storage battery and the

controller.

Action Verify the storage battery installation.

BAT0014

Message The storage battery for disk drive bay <

bay

> is absent.

81

Error Code Message Information

LCD Message Battery for disk drive bay <

bay

> is absent. Check battery.

Details Verify the cable connection between the storage battery and the

controller.

Action Verify the storage battery installation.

BAT0015

Message The <

name

> battery is low.

Details The low <

name

> battery may impact system performance negatively.

Action Recharge the <

name

> battery if possible. If the problem continues

replace the <

name

> battery.

BAT0017

Message The <

name

> battery has failed.

LCD Message The <

name

> battery has failed. Check battery.

Details The <

name

> battery is either missing, bad, or unable to charge due to

thermal issues.

Action Check system fans. Replace the <

name

> battery.

BAT0019

Message The <

name

> battery is absent.

LCD Message The <

name

> battery is absent. Check battery.

Details The failed or missing <

name

> battery may reduce system

performance.

Action Check system fans. Replace the <

name

> battery.

CBL0006

Message Multiple storage controllers are incorrectly connected to the same

backplane <

Bay ID

>.

Details Unsupported backplane configuration.

Action Check backplane configuration. Reconnect cable. If the issue

persists, see Getting Help.

CPU0000

Message CPU <

number

> has an internal error (IERR).

LCD Message CPU <

number

> has an internal error (IERR).

Details System event log and OS logs may indicate that the exception is

external to the processor.

Action Review System Event Log and Operating System Logs. If the issue

persists, see Getting Help.

CPU0001

Message CPU <

number

> has a thermal trip (over-temperature) event.

82

Error Code Message Information

LCD Message CPU <

number

> has a thermal trip. Check CPU heat sink.

Details The processor temperature increased beyond the operational range.

Action Review logs for fan failures, replace failed fans. If no fan failures are

detected, check inlet temperature (if available) and reinstall

processor heat-sink.

CPU0002

Message CPU <

number

> has failed the built-in self-test (BIST).

Action

1. Turn system off and remove input power for one minute.

Reapply input power and turn system on.

2. Make sure the processor is seated correctly.

3. If the issue persists, see Getting Help.

CPU0003

Message CPU <

number

> is stuck in POST.

Action

1. Turn system off and remove input power for one minute.

Reapply input power and turn system on.

2. Reduce system configuration to minimum memory and remove

all PCI devices. If system completes POST, update system BIOS.

reinstall memory and PCI one component at a time to meet the

original configuration.

3. If the issue persists, see Getting Help.

CPU0004

Message CPU <

number

> failed to initialize.

Action

1. Turn system off and remove input power for one minute.

Reapply input power and turn system on.

2. Make sure the processor is seated correctly.

3. If the issue persists, see Getting Help.

CPU0005

Message CPU <

number

> configuration is unsupported.

LCD Message CPU <

number

> configuration is unsupported. Check CPU or BIOS

revision.

Details System is unable to boot or may run in a degraded state.

Action Review the technical specifcations for supported processor types.

CPU0006

Message Unrecoverable CPU complex error detected on CPU <

number

>.

Details System is unable to boot or may run in a degraded state.

83

Error Code Message Information

Action

1. Turn system off and remove input power for one minute.

Reapply input power and turn system on.

2. Make sure the processor is seated correctly.

3. If the issue persists, see Getting Help.

CPU0008

Message CPU <

number

> is disabled.

Details System is unable to boot or may run in a degraded state.

Action If unexpected, check presence, and system setup (BIOS)

configuration.

CPU0010

Message CPU <

number

> is throttled.

Details The CPU is throttled due to thermal or power conditions.

Action Review system logs for power or thermal exceptions.

CPU0023

Message CPU <

number

> is absent.

LCD Message CPU <

number

> is absent. Check CPU.

Action Verify processor installation. If present, re-seat the processor.

CPU0100

Message CPU <

number

> temperature is less than the lower warning threshold.

Details System performance may be degraded.

Action Check system operating environment.

CPU0101

Message CPU <

number

> temperature is less than the lower critical threshold.

LCD Message CPU <

number

> temperature is outside of range.

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

CPU0102

Message CPU <

number

> temperature is greater than the upper warning

threshold.

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

CPU0103

Message CPU <

number

> temperature is greater than the upper critical

threshold.

84

Error Code Message Information

LCD Message CPU <

number

> temperature is outside of range. Check fans.

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

CPU0104

Message CPU <

number

> temperature is outside of range.

LCD Message CPU <

number

> temperature is outside of range. Check fans.

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

CPU0200

Message CPU <

number

> <

name

> voltage is less than the lower warning

threshold.

Details Low voltages may be the result of a problem with the voltage

regulator or a problem with the processor. The low voltage may

cause the processor to fail to operate.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0201

Message CPU <

number

> <

name

> voltage is less than the lower critical

threshold.

LCD Message CPU <

number

> <

name

> voltage is outside of range. Re-seat CPU.

Details Low voltages may be the result of a problem with the voltage

regulator or a problem with the processor. When the critical

threshold is crossed, the processor will fail to operate. The system

may power down.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0202

Message CPU <

number

> <

name

> voltage is greater than the upper warning

threshold.

Details High voltages may be the result of problem with the voltage regulator

or a problem with the processor. Elevated voltages may result in

85

Error Code Message Information

damage to the processor or other electronic components in side the

system.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0203

Message CPU <

number

> <

name

> voltage is greater than the upper critical

threshold.

LCD Message CPU <

number

> <

name

> voltage is outside of range. Re-seat CPU.

Details High voltages may be the result of problem with the voltage regulator

or a problem with the processor. Elevated voltages may result in

damage to the processor or other system electrical components. The

system may power down.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0204

Message CPU <

number

> <

name

> voltage is outside of range.

LCD Message CPU <

number

> <

name

> voltage is outside of range. Re-seat CPU.

Details Voltages outside the allowable range may damage electrical

components or may cause the system to shutdown.

Action

1. Turn system off and remove input power for one minute.

2. Ensure the processor is seated correctly.

3. Reapply input power and turn system on.

4. If the issue persists, see Getting Help.

CPU0700

Message CPU <

number

> initialization error detected.

LCD Message CPU <

number

> initialization error detected. Power cycle system.

Details System BIOS was unable to initialize the processor.

Action

1. Turn system off and remove input power for one minute.

2. Ensure the processor is seated correctly.

3. Reapply input power and turn system on.

86

Error Code Message Information

4. If the issue persists, see Getting Help.

CPU0701

Message CPU <

number

> protocol error detected.

LCD Message CPU <

number

> protocol error detected. Power cycle system.

Details System event log and operating system logs may indicate that the

exception is external to the processor.

Action

1. Check system and operating system logs for exceptions. If no

exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

5. If the issue persists, see Getting Help.

CPU0702

Message CPU bus parity error detected.

LCD Message CPU bus parity error detected. Power cycle system.

Details System event log and operating system logs may indicate that the

exception is external to the processor.

Action

1. Check system and operating system logs for exceptions. If no

exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

5. If the issue persists, see Getting Help.

CPU0703

Message CPU bus initialization error detected.

LCD Message CPU bus initialization error detected. Power cycle system.

Details System event log and operating system logs may indicate that the

exception is external to the processor.

Action

1. Check system and operating system logs for exceptions. If no

exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

5. If the issue persists, see Getting Help.

87

Error Code Message Information

CPU0704

Message CPU <

number

> machine check error detected.

LCD Message CPU <

number

> machine check error detected. Power cycle system.

Details System event log and operating system logs may indicate that the

exception is external to the processor.

Action

1. Check system and operating system logs for exceptions. If no

exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

5. If the issue persists, see Getting Help.

CPU0801

Message CPU <

number

> voltage regulator module failed.

LCD Message CPU <

number

> voltage regulator module failed. Re-seat module.

Details System performance may be degraded or the system may fail to

operate.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0802

Message A predictive failure detected on CPU <

number

> voltage regulator

module.

Details System performance may be degraded or the system may fail to

operate.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0803

Message The power input for CPU <

number

> voltage regulator module is lost.

LCD Message Lost power input for CPU <

number

>voltage regulator module. Re-seat

module.

Details System performance may be degraded or the system may fail to

operate.

88

Error Code Message Information

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0804

Message The power input for CPU <

number

> voltage regulator module is

outside of range.

LCD Message The power input for CPU <

number

> voltage regulator module is

outside of range. Re-seat module.

Details System performance may be degraded or the system may fail to

operate.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0805

Message The power input for CPU <

number

> voltage regulator module is

outside of range, but it is attached to the system.

Details System performance may be degraded or the system may fail to

operate.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0806

Message CPU <

number

> voltage regulator module is incorrectly configured.

LCD Message CPU <

number

> voltage regulator module incorrectly configured.

Check configuration.

Details System performance may be degraded or the system may fail to

operate.

Action Review this manual for proper configuration and installation

procedures.

CPU0816

Message CPU <

number

> voltage regulator module is absent.

LCD Message CPU <

number

> voltage regulator module absent. Check module.

89

Error Code Message Information

Details System performance may be degraded or the system may fail to

operate.

Action If removal was unintended, check presence and reinstall.

HWC1001

Message The <

name

> is absent.

LCD Message The <

name

> is absent. Check hardware.

Details The absent device may be necessary for proper operation. System

functionality may be degraded.

Action Reinstall or reconnect the hardware.

HWC1002

Message The <

name

> is disabled.

Action If device disabled unexpectedly, re-enable device.

HWC1005

Message The storage adapter is absent.

LCD Message The storage adapter is absent. Check hardware.

Details The storage adapter may be necessary for proper operation. System

functionality may be degraded.

Action Install storage adapter.

HWC1006

Message The storage adapter is disabled.

Action If adapter disabled unexpectedly, re-enable the storage adapter.

HWC1009

Message The backplane is absent.

LCD Message The backplane is absent. Check hardware.

Details The backplane may be necessary for proper operation. System

functionality may be degraded.

Action If removal was unintended, check presence, then reinstall or

reconnect.

HWC1010

Message The backplane is disabled.

Action If disabled unexpectedly, re-enable backplane.

HWC1015

Message The PCIe mezzanine card <

number

> is absent.

Details The PCIe mezzanine card may be necessary for proper operation.

System functionality may be degraded.

90

Error Code Message Information

Action If removal was unintended, check presence, then reinstall or

reconnect.

HWC2006

Message The <

name

> is not installed correctly.

LCD Message The <

name

> is not installed correctly. Check connection.

Details The device may be necessary for proper operation. System

functionality may be degraded.

Action Check presence, then re-install or reconnect.

HWC2008

Message A fabric mismatch detected between IOM and PCIe mezzanine card

<

number

>.

Details The fabric type for the IOM and PCIe mezzanine cards must match.

Action Check chassis fabric type in CMC GUI and compare to the type of

IOM or PCIe mezzanine card.

HWC2011

Message The riser board cable or interconnect is not connected, or is

improperly connected.

LCD Message Riser board cable or interconnect failure. Check connection.

Details The riser server module cable may be necessary for proper

operation. System functionality may be degraded.

Action Check the riser board or interconnect presence, then reinstall or

reconnect.

HWC3000

Message The <

name

> is removed.

Details The removed device may be necessary for proper operation. System

functionality may be degraded.

Action If removal was unintended, check presence of the removed device,

then reinstall or reconnect

HWC3002

Message Server <

number

> is removed.

Action If removal was unintended, check presence of the server, then

reinsert.

HWC3004

Message IO module <

number

> is removed.

Action If removal was unintended, check presence of the IO module, then

reinsert.

91

Error Code Message Information

HWC4000

Message A hardware incompatibility detected between BMC/iDRAC firmware

and CPU.

LCD Message Incompatibility between BMC/iDRAC firmware and CPU. Update

firmware.

Details A hardware incompatibility was detected between BMC/iDRAC

firmware and Processor(s). An iDRAC or BMC firmware update is

needed.

Action Update the BMC/iDRAC firmware. If the issue persists, see Getting

Help.

HWC4002

Message A hardware incompatibility detected between BMC/iDRAC firmware

and other hardware.

Details A hardware incompatibility was detected between BMC/iDRAC

firmware and other hardware. An iDRAC or BMC firmware update is

needed.

Action Update the BMC/iDRAC firmware. If the issue persists, see Getting

Help.

HWC4011

Message Hardware unsuccessfully updated for PCIe mezzanine card

<

number

>.

Action Check presence of the hardware, reinstall or reconnect, then

reattempt the update. If the issue persists, see Getting Help.

HWC4013

Message Hardware unsuccessfully updated for embedded NIC.

Action Check presence, reinstall or reconnect, then reattempt the update. If

the issue persists, see Getting Help.

HWC4015

Message Link Tuning error detected.

Details CMC has old firmware. After updating the firmware the CMC will

recognize the device.

Action Update the CMC firmware. If the issue persists, see Getting Help.

HWC5001

Message <

name

> is offline.

Action If unexpected, check presence, then reinstall or reconnect.

HWC5002

Message A fabric mismatch detected on <

name

>.

Details The fabric type for the IOM and PCIe mezzanine cards must match.

92

Error Code Message Information

Action Check chassis fabric type in CMC GUI and compare to the type of

IOM or PCIe mezzanine card.

HWC5004

Message A link tuning failure detected on <

name

>.

Details CMC has old firmware. After updating the firmware the CMC will

recognize the device.

Action Update the CMC firmware. If the issue persists, see Getting Help.

HWC5006

Message A failure is detected on <

name

>.

Action If the issue persists, see Getting Help.

HWC5008

Message Console is not available for the <

name

>.

Action If the issue persists, see Getting Help.

HWC5010

Message <

name

> cannot detect any hosts.

Action If the issue persists, see Getting Help.

HWC5014

Message <

name

> is not functional and is powered off.

Action If the issue persists, see Getting Help.

HWC5031

Message IO module <

number

> is offline.

Details The CMC has powered off the IOM.

Action If the issue persists, see Getting Help.

HWC5032

Message A fabric mismatch detected on IO module <

number

>.

Details The fabric type for IOM's on the same chassis fabric must match.

Action Check chassis fabric type in CMC GUI and compare to the type of

both IOM's.

HWC5034

Message A link tuning failure detected on IO module <

number

>.

Details Link tuning table not supported for this IO modular.

Action Update the CMC firmware. If the issue persists, see Getting Help.

HWC5036

Message A failure is detected on IO module <

number

>.

93

Error Code Message Information

Details The IOM module performance may be impacted.

Action If the issue persists, see Getting Help.

HWC6000

Message The <

name

> controller is offline.

Details Information and status from the controller is unavailable.

Action Remove and reapply input power. If the issue persists, see Getting

Help.

HWC6002

Message The <

name

> controller is stuck in boot mode.

Details Information and status from the controller is unavailable.

Action Remove and reapply input power. If the issue persists, see Getting

Help.

HWC6003

Message The <

name

> controller is booting.

HWC6004

Message Cannot communicate with <

name

> controller.

Details Information and status from the controller is unavailable.

Action Remove and reapply input power. If the issue persists, see Getting

Help.

HWC7002

Message Server <

number

> health changed to a warning state from a normal

state.

Details Server <

number

> health changed to a warning state from a normal

state.

Action Review System Log or front panel for additional information.

HWC7004

Message Server <

number

> health changed to a critical state from either a

normal or warning state.

Details Server <

number

> health changed to a warning state from a normal

state.

Action Review System Log or front panel for additional information.

HWC7006

Message Server <

number

> health changed to a nonrecoverable state from a

less severe state.

Details Server <

number

> health changed to a warning state from a normal

state.

94

Error Code Message Information

Action Review System Log or front panel for additional information.

HWC7008

Message Server <

number

> health changed to a warning state from more

severe state. Server <

number

> health changed to a critical state from

a non-recoverable state.

Details Server <

number

> health changed to a warning state from a normal

state.

Action Review System Log or front panel for additional information.

HWC7010

Message Server <

number

> health changed to a critical state from a

nonrecoverable state.

Details Server <

number

> health changed to a warning state from a normal

state.

Action Review System Log or front panel for additional information.

HWC7012

Message Server <

number

> health changed to a nonrecoverable state.

Details Server <

number

> health changed to a warning state from a normal

state.

Action Review System Log or front panel for additional information.

LNK2700

Message The <

name

> LAN heartbeat is lost.

Details CMC has lost network connection.

Action Check network cable and network connections.

MEM0000

Message Persistent correctable memory errors detected on a memory device

at location(s) <

location

>.

Details This is an early indicator of a possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help .

MEM0001

Message Multi-bit memory errors detected on a memory device at location(s)

<

location

>.

LCD Message Multi-bit memory error on <

location

>. Re-seat memory.

Details The memory module has encountered a uncorrectable error. System

performance may be degraded. The operating system and/or

applications may fail as a result.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

95

Error Code Message Information

MEM0002

Message Parity memory errors detected on a memory device at location

<

location

>.

Details The memory is operational. This an early indicator of a possible future

uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM0003

Message Stuck bit memory error detected on a memory device at location

<

location

>.

Details This is an early indicator of a possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM0004

Message Memory device at location <

location

> is disabled.

Details The memory may not be seated correctly, misconfigured, or has

failed. Memory size is reduced.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM0005

Message Persistent correctable memory error limit reached for a memory

device at location(s) <

location

>.

LCD Message Persistent correctable memory error limit reached for <

location

>. Re-

seat memory.

Details The memory is operational. This an early indicator of a possible future

uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM0007

Message Unsupported memory configuration; check memory device at location

<

location

>.

LCD Message Unsupported memory configuration. Check memory <

location

>.

Details The memory may not be seated correctly, misconfigured, or has

failed. Memory size is reduced.

Action Check the memory configuration. Re-seat the memory modules. If the

issue persists, see Getting Help.

MEM0009

Message Memory device at location <

location

> is throttled.

Details System performance is degraded.

Action If unexpected, review system logs for power or thermal exceptions.

96

Error Code Message Information

MEM0010

Message Memory device at location <

location

> is over heating.

LCD Message Memory device <

location

> is over heating. Check fans.

Details System performance is degraded.

Action If unexpected, review system logs for power or thermal exceptions.

MEM0022

Message Memory device at location <

location

> is absent.

Details The memory may not be seated correctly, misconfigured, or has

failed. Memory size is reduced.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM0701

Message Correctable memory error rate exceeded for <

location

>.

Details The memory may not be operational. This an early indicator of a

possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM0702

Message Correctable memory error rate exceeded for <

location

>.

LCD Message Correctable memory error rate exceeded for <

location

>. Re-seat

memory.

Details The memory may not be operational. This an early indicator of a

possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM1001

Message Memory device at location <

location

> failed to transition to a running

state.

LCD Message Memory device <

location

> failed to transition to a running state. Re-

seat memory

Details The memory may not be operational. This an early indicator of a

possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM1003

Message Memory device at location <

location

> failed to transition to in test.

Details The memory may not be operational. This an early indicator of a

possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

97

Error Code Message Information

MEM1012

Message Memory device at location <

location

> is in a degraded state.

Details The memory may not be operational. This an early indicator of a

possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM1016

Message Memory device at location <

location

> is not installed correctly.

LCD Message Memory <

location

> is not installed correctly. Reinstall.

Details The memory may not be seated correctly, misconfigured, or has

failed. Memory size is reduced.

Action Check the memory configuration. Re-seat the memory modules. If the

issue persists, see Getting Help.

MEM1205

Message Memory mirror redundancy is lost. Check memory device at

location(s) <

location

>.

LCD Message Memory mirror lost on <

location

>. Power cycle system.

Details The memory may not be seated correctly, misconfigured, or has

failed.

Action Check the memory configuration. Re-seat the memory modules. If the

issue persists, see Getting Help.

MEM1206

Message Memory mirror redundancy is degraded. Check memory device at

location <

location

>.

Details The memory may not be seated correctly, misconfigured, or has

failed.

Action Check the memory configuration. Re-seat the memory modules. If the

issue persists, see Getting Help.

MEM1208

Message Memory spare redundancy is lost. Check memory device at location

<

location

>.

LCD Message Memory spare lost on <

location

>. Power cycle system.

Details Memory sparing is no longer available.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM1212

Message Memory redundancy is lost.

Details The memory may not be seated correctly, misconfigured, or has

failed.

98

Error Code Message Information

Action Review system logs for memory exceptions. reinstall memory at

location <

location

>

MEM1214

Message Memory redundancy is degraded.

Details The memory may not be seated correctly, misconfigured, or has

failed.

Action Check the memory configuration. Re-seat the memory modules. If the

issue persists, see Getting Help.

MEM7002

Message A hardware mismatch detected for memory riser.

LCD Message Memory riser mismatch detected. Check memory riser.

Details Memory riser is installed incorrectly, or failed.

Action Check that the memory riser is installed correctly. If the issue

persists, see Getting Help.

MEM8000

Message Correctable memory error logging disabled for a memory device at

location <

location

>.

LCD Message SBE log disabled on <

location

>. Re-seat memory.

Details Errors are being corrected but no longer logged.

Action Review system logs for memory exceptions. reinstall memory at

location <

location

>.

OSE0000

Message A critical stop occurred during OS load.

Details The system halted due to an exception during operating system load

or operating system initialization.

Action Review operating system logs and system video for additional

information.

OSE0001

Message A runtime critical stop occurred.

Details The system halted due to an exception while the operating system

was running. This is a kernel panic or bug check event.

Action Review operating system logs and system video for additional

information.

OSE0004

Message A soft shut-down initiated by platform event filter.

Details A separate exception or status condition shutdown the operating

system. (IPMI sensor type 20h - offset 04h).

99

Error Code Message Information

Action Review system event log for platform events capable of shutting the

system down.

OSE0005

Message Agent is not responding.

Details Graceful shutdown request to an agent via the BMC did not occur

due to a system hardware or software exception.

Action Review operating system logs and system video for additional

information.

OSE1001

Message Failed to boot from A.

Action Review system boot configuration and boot media. Verify the media in

a: is bootable. See system video for additional information.

OSE1003

Message Failed to boot from C.

Action Review system boot configuration and boot media. Verify the media in

C: is bootable. See system video for additional information.

OSE1005

Message PXE boot failed.

Action Review system boot configuration, local PXE configuration, and PXE

server configuration.

OSE1007

Message Diagnostic boot failed.

Action Review system boot configuration and boot media. See system video

for additional information.

OSE1009

Message Failed to boot from CD-ROM.

Action Review system boot configuration and boot media. Verify the media in

the CDROM is bootable. See system video for additional information.

OSE1011

Message Failed to boot from ROM.

Action Check system event logs for additional exception information. Power

down the system and attempt to boot again.

OSE1013

Message Failed to boot.

Action Review system boot configuration and boot media. See system video

for additional information.

100

Error Code Message Information

PCI1302

Message A bus time-out was detected on a component at bus

<

bus

>device<

device

>function <

func

>.

Details System performance may be degraded. The device has failed to

respond to a transaction.

Action Cycle input power, update component drivers, if device is removable,

reinstall the device.

PCI1304

Message An I/O channel check error was detected.

LCD Message I/O channel check error detected. Power cycle system.

Action Cycle input power, update component drivers, if device is removable,

reinstall the device.

PCI1306

Message A software error was detected on a component at bus

<

bus

>device<

device

>function <

func

>.

Action Reboot the system and update the component drivers.

PCI1308

Message A PCI parity error was detected on a component at bus

<

bus

>device<

device

>function <

func

>.

LCD Message PCI parity error on bus <

bus

> device <

device

> function <

func

>.

Power cycle system.

Details System performance may be degraded, PCI device may fail to

operate, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable,

reinstall the device.

PCI1310

Message A PCI system error was detected on a component at bus

<

bus

>device<

device

>function <

func

>.

LCD Message PCI system error on bus <

bus

> device <

device

> function <

func

>.

Power cycle system.

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable,

reinstall the device.

PCI1314

Message A bus correctable error was detected on a component at bus

<

bus

>device<

device

>function <

func

>.

Details System performance may be degraded.

101

Error Code Message Information

Action Cycle input power, update component drivers, if device is removable

reinstall the device at the next scheduled service time.

PCI1316

Message A bus uncorrectable error was detected on a component at bus

<

bus

>device<

device

>function <

func

>.

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable,

reinstall the device.

PCI1318

Message A fatal error was detected on a component at bus

<

bus

>device<

device

>function <

func

>.

LCD Message Fatal error on bus <

bus

> device <

device

> function <

func

>. Power

cycle system.

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable,

reinstall the device.

PCI1320

Message A bus fatal error was detected on a component at bus

<

bus

>device<

device

>function <

func

>.

LCD Message Bus fatal error on bus <

bus

> device <

device

> function <

func

>. Power

cycle system.

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable,

reinstall the device.

PCI1322

Message Bus performance degraded for a component at bus

<

bus

>device<

device

>function <

func

>.

Details System performance may be degraded. The bus is not operating at

maximum speed or width.

Action Cycle input power, update component drivers, if device is removable,

reinstall the device.

PCI1342

Message A bus time-out was detected on a component at slot <

number

>.

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable,

reinstall the device.

102

Error Code Message Information

PCI1344

Message An I/O channel check error was detected.

LCD Message An I/O channel check error was detected. Power cycle system.

Action Cycle input power, update component drivers, if device is removable,

reinstall the device.

PCI1346

Message A software error was detected on a component at slot <

number

>.

Action Reboot the system and update the component drivers.

PCI1348

Message A PCI parity error was detected on a component at slot <

number

>.

LCD Message PCI parity error on slot <

number

>. Re-seat PCI card.

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable,

reinstall the device.

PCI1350

Message A PCI system error was detected on a component at slot <

number

>.

LCD Message PCI parity error on slot <

number

>. Re-seat PCI card.

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable,

reinstall the device.

PCI1354

Message A bus correctable error was detected on a component at slot

<

number

>.

Details System performance may be degraded.

Action Cycle input power, update component drivers, remove and reinstall

the device at the next scheduled service time.

PCI1356

Message A bus uncorrectable error was detected on a component at slot

<

number

>.

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable,

reinstall the device.

PCI1358

Message A fatal error was detected on a component at slot <

number

>.

LCD Message Fatal error on slot <

number

>. Re-seat PCI card.

Details System performance may be degraded, or system may fail to operate.

103

Error Code Message Information

Action Cycle input power, update component drivers, if device is removable,

reinstall the device.

PCI1360

Message A bus fatal error was detected on a component at slot <

number

>.

LCD Message Bus fatal error on slot <

number

>. Re-seat PCI card.

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, if device is removable,

reinstall the device.

PCI1362

Message Bus performance degraded for a component at slot <

number

>.

Details System performance may be degraded. The bus is not operating at

maximum speed or width.

Action Cycle input power, update component drivers, remove and reinstall

the device at the next scheduled service time.

PCI2000

Message A fatal IO error detected on a component at bus

<

bus

>device<

device

>function <

func

>.

LCD Message Fatal IO error on bus <

bus

> device <

device

> function <

func

>.

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, remove and reinstall

the device.

PCI2002

Message A fatal IO error detected on a component at slot <

number

>.

LCD Message Fatal IO error on slot <

number

>.

Details System performance may be degraded, or system may fail to operate.

Action Cycle input power, update component drivers, remove and reinstall

the device.

PCI3000

Message Device option ROM on embedded NIC failed to support Link Tuning or

FlexAddress.

Details Either the BIOS, BMC/iDRAC, or LOM firmware is out of date and does

not support FlexAddress.

Action Update BIOS, BMC/iDRAC, and LOM firmware. If the issue persists,

see Getting Help.

PCI3002

Message Failed to program virtual MAC address on a component at bus

<

bus

>device<

device

>function <

func

>.

104

Error Code Message Information

Details Either the BIOS, BMC/iDRAC, LOM, or NIC firmware is out of date and

does not support FlexAddress.

Action Update BIOS, BMC/iDRAC, LOM, and PCIe mezzanine card firmware.

If the issue persists, see Getting Help.

PCI3004

Message Device option ROM on PCIe mezzanine card <

number

> failed to

support Link Tuning or FlexAddress.

Details Either the BIOS, BMC/iDRAC, or PCIe mezzanine card firmware is out

of date and does not support FlexAddress.

Action Update BIOS, BMC/iDRAC, and PCIe mezzanine card firmware. If the

issue persists, see Getting Help.

PCI3006

Message Failed to get Link Tuning or FlexAddress data from iDRAC.

Details Either the BIOS or BMC/iDRAC firmware is out of date and does not

support FlexAddress.

Action Update BIOS, and BMC/iDRAC firmware. If the issue persists, see

Getting Help.

PCI3008

Message A non-fatal PCIe error detected on a component at bus

<

bus

>device<

device

>function <

func

>.

Details System performance may be degraded.

Action Cycle input power, update component drivers, remove and reinstall

the device at the next service window.

PCI3010

Message A non-fatal IO error detected on a component at bus

<

bus

>device<

device

>function <

func

>.

Details System performance may be degraded.

Action Cycle input power, update component drivers, remove and reinstall

the device at the next service window.

PCI3012

Message The QuickPath Interconnect (QPI) width degraded.

Details System performance may be degraded. The bus is not operating at

maximum speed or width.

Action Reset the system, if the problem persists reinstall processors.

PCI3014

Message A non-fatal PCIe error detected on a component at slot <

number

>.

Details System performance may be degraded.

105

Error Code Message Information

Action Cycle input power, update component drivers, remove and reinstall

the device at the next scheduled service time.

PDR0001

Message Fault detected on drive <

number

>.

LCD Message Fault detected on drive <

number

>. Check drive.

Details The controller detected a failure on the disk and has taken the disk

offline.

Action Remove and re-seat the failed disk. If the issue persists, see Getting

Help.

PDR0002

Message A predictive failure detected on drive <

number

>.

Details The controller received a SMART error from the drive. The drive is

operational but needs replacement.

Action The drive will need replacement at the next service window.

PDR0016

Message Drive <

number

> is removed.

LCD Message Drive <

number

> is removed. Check drive.

Details The controller detected a drive removal.

Action If unintended, verify drive installation. Remove and re-seat the

indicated disk. If the issue persists, see Getting Help.

PDR1001

Message Fault detected on drive <

number

> in disk drive bay <

bay

>.

LCD Message Fault detected on drive <

number

> in disk drive bay <

bay

>. Check

drive.

Details The controller detected a failure on the disk and has taken the disk

offline.

Action Re-seat the failed drive. If the issue persists, see Getting Help.

PDR1002

Message A predictive failure detected on drive <

number

> in disk drive

bay<

bay

>.

Details The controller received a SMART error from the drive. The drive is

operational but needs replacement.

Action The drive will need replacement at the next service window.

PDR1016

Message Drive <

number

> is removed from disk drive bay <

bay

>.

LCD Message Drive <

number

> removed from disk drive bay <

bay

>. Check drive.

106

Error Code Message Information

Details The controller detected that the drive was removed.

Action Verify drive installation. Re-seat the failed drive. If the issue persists,

see Getting Help.

PDR1024

Message Drive mismatch detected for drive <

number

> in disk drive bay <

bay

>.

LCD Message Drive mismatch detected for drive <

number

> in bay <

bay

>. Install

correct drive type.

Details The installed disk does not meet the array requirements, for example

a SATA disk may not operate in an array containing SAS drives.

Action Verify that the disk meets the array requirements.

PST0128

Message No memory is detected.

LCD Message No memory is detected. Inspect memory devices.

Details System BIOS was unable to detect memory in the system .

Action Re-seat the memory modules. If the issue persists, see Getting Help.

PST0129

Message Memory is detected, but is not configurable.

LCD Message Memory is detected, but is not configurable. Check memory devices.

Details System BIOS detected memory, but was unable to configure the

memory for system operation.

Action Compare system memory installation to supported system memory

configurations.

PST0130

Message Memory is configured, but not usable.

LCD Message Memory is configured, but not usable. Check memory devices

Details The system BIOS encountered device failures or speed

configurations that resulted in unused memory.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

PST0131

Message System BIOS shadow failed.

LCD Message System BIOS shadow failed. Check memory devices.

Details Memory errors occurred copying BIOS image into system memory.

Action Remove input power. Reduce system memory to minimum

configuration and apply input power.

107

Error Code Message Information

PST0132

Message CMOS failed.

LCD Message CMOS failed. Power cycle system.

Details System BIOS detected a failure with CMOS memory during system

POST.

Action Check system event log for CMOS battery exceptions. Remove and

reapply input power. If the issue persists, see Getting Help.

PST0133

Message DMA controller failed.

LCD Message DMA controller failed. Power cycle system.

Details System BIOS detected a failure with the DMA controller during

system POST.

Action Remove and reapply input power.

PST0134

Message Interrupt controller failed.

LCD Message Interrupt controller failed. Power cycle system.

Details System BIOS detected a failure with the interrupt controller during

system POST.

Action Remove and reapply input power. If the issue persists, see Getting

Help.

PST0135

Message Timer refresh failed.

LCD Message Timer refresh failed. Power cycle system..

Details System BIOS detected a timer refresh failure during system POST.

Action Remove and reapply input power. If the issue persists, see Getting

Help.

PST0136

Message Programmable interval timer error.

LCD Message Programmable interval timer error. Power cycle system.

Details System BIOS detected an failure with the programmable interval

timer during POST.

Action Remove and reapply input power. If the issue persists, see Getting

Help.

PST0137

Message Parity error.

LCD Message Parity error. Power cycle system.

108

Error Code Message Information

Details System BIOS detected a parity error during post.

Action Remove and reapply input power. If the issue persists, see Getting

Help.

PST0138

Message SuperIO failed.

LCD Message SuperIO failure. Power cycle system.

Details System BIOS detected a failure with the SIO.

Action Remove and reapply input power. If the issue persists, see Getting

Help.

PST0139

Message Keyboard controller failed.

LCD Message Keyboard controller failed. Power cycle system.

Details System BIOS detected a failure with the Keyboard Controller.

Action Remove and reapply input power. If the issue persists, see Getting

Help.

PST0140

Message System management interrupt initialization failed.

LCD Message SMI initialization failed. Power cycle system.

Details System BIOS failed to initialize the system management interrupt.

Action Remove and reapply input power. If the issue persists, see Getting

Help.

PST0141

Message QuickPath Interconnect (QPI) fatal error.

LCD Message QuickPath Interconnect (QPI) fatal error.

Details Quick Path Interconnect failed during system POST.

Action Reboot the system. If problem persists, remove input power and re-

seat processors.

PST0142

Message MRC fatal error.

LCD Message Memory initialization error.

Details BIOS Memory testing failed.

Action Compare system memory installation to supported system memory

configurations. Reduce system configuration to minimum memory

configuration.

109

Error Code Message Information

PST0143

Message Intel Trusted Execution Technology (TXT) fatal error.

LCD Message Intel Trusted Execution Technology (TXT) fatal error.

Details TXT boot failed. This could be related to memory errors or an error

with the system TXT configuration. A socketed TPM module may

have been removed.

Action Check TPM presence. Remove and reapply input power. If the issue

persists, see Getting Help.

PST0192

Message Shut-down test failed.

LCD Message Shut-down test failed. Power cycle system.

Details System BIOS shutdown test failed during POST.

Action Check system event log for CMOS battery exceptions. Remove and

reapply input power. If the issue persists, see Getting Help.

PST0193

Message BIOS POST memory test failed.

LCD Message BIOS POST memory test failed. Check memory devices.

Details System BIOS POST memory test failed.

Action Compare system memory installation to supported system memory

configurations. Reduce system configuration to minimum memory

configuration.

PST0194

Message Remote access controller configuration failed.

LCD Message Remote access controller configuration failed. Check screen

message.

Details System BIOS could not configure the Remote Access controller.

Action Cycle input power and power on the system. If the issue persists, see

Getting Help.

PST0195

Message CPU configuration failed.

LCD Message CPU configuration failed. Check screen message.

Details The current processor configuration is unsupported or encountered a

fatal exception during POST.

Action Review system processor configuration and reduce the system to the

minimum configuration.

PST0196

Message Incorrect memory configuration.

110

Error Code Message Information

LCD Message Incorrect memory configuration. Review User Guide.

Details System BIOS detected an invalid memory population.

Action Reinstall memory to match supported memory configuration.

PST0254

Message General failure after video.

LCD Message General failure after video. Check screen message.

Details System BIOS detected a functional or configuration issue during

system POST.

Action Check system video and review event log for additional information.

PST0256

Message POST fatal error detected.

LCD Message POST fatal error detected.

Details System BIOS detected a functional or configuration issue during

system POST.

Action Check system video and review event log for additional information.

PSU0001

Message Power supply <

number

> failed.

LCD Message PSU <

number

> failed. Check PSU.

Action Remove and reinstall the power supply. If the issue persists, see

Getting Help.

PSU0002

Message A predictive failure detected on power supply <

number

>.

LCD Message Predictive failure on PSU <

number

>. Check PSU.

Details System performance and power redundancy may be degraded or

lost.

Action Remove and reinstall the power supply at the next service window. If

the issue persists, see Getting Help.

PSU0003

Message The power input for power supply <

number

> is lost.

LCD Message Power input for PSU <

number

> is lost. Check PSU cables.

Details The power supply is installed correctly but an input source is not

connected or is not functional.

Action Verify the input source is attached to the power supply. Verify the

input power is within the operating requirements for the power

supply.

111

Error Code Message Information

PSU0004

Message The power input for power supply <

number

> is outside of the

allowable range.

LCD Message Power input for PSU <

number

> is outside of range. Check PSU

cables.

Details The operating requirements for the power supply may be found in this

manual or on the power supply itself.

Action Verify the input source is attached to the power supply. Verify the

input power is within the operating requirements for the power

supply.

PSU0005

Message The power input for power supply <

number

> is outside of the

allowable range, but it is attached to the system.

Details The operating requirements for the power supply may be found in this

manual or on the power supply itself.

Action Verify the input power is within the operating requirements for the

power supply.

PSU0006

Message Power supply <

number

> type mismatch.

LCD Message Power supply <

number

> is incorrectly configured. Check PSU.

Details Power supplies should be of the same input type and power rating.

Action Install matched power supplies and review proper configuration in

this manual.

PSU0007

Message Power supply <

number

> is operating at 110 volts, and could cause a

circuit breaker fault.

Details A power supply that is designed to operate at 220V, but is connected

to a 110V power source requires additional current for operation. The

additional current may trip circuit-breakers or cause other electrical

issues with the input source.

Action Check input power source and cabling. Use recommended input

power. Review this Manual. If the issue persists, see Getting Help.

PSU0008

Message Power supply <

number

> voltage rating does not match the system's

requirements.

Details The system does not support mixed voltage power supplies.

Action Install a power supply with the correct voltage rating.

PSU0016

Message Power supply <

number

> is absent.

112

Error Code Message Information

LCD Message PSU <

number

> is absent. Check PSU.

Details The supply has been removed or has failed.

Action

1. Remove and reinstall the power supply.

2. Check cables and subsystem components in the system for

damage.

3. If the issue persists, see Getting Help.

PSU0031

Message Cannot communicate with power supply <

number

>.

LCD Message Cannot communicate with PSU <

number

>. Re-seat PSU.

Details The power supply may operate, however power supply monitoring

will be degraded. System performance may be degraded.

Action Remove and reinstall the power supply. If the issue persists, see

Getting Help.

PSU1201

Message Power supply redundancy is lost.

Details The power supply will try to operate in a degraded state. System

Performance and power redundancy may be degraded or lost.

Action Check input power. Reinstall the power supply. If the issue persists,

see Getting Help.

PSU1202

Message Power supply redundancy is degraded.

Details The power supply will try to operate in a degraded state. System

Performance and power redundancy may be degraded or lost.

Action Remove input power and reinstall supply at the next service window.

PSU1203

Message The power supplies are not redundant.

LCD Message Lost PSU redundancy. Check PSU cables.

Details The current power operational mode is non-redundant because of a

power supply exception, a power supply inventory change, or a

system power inventory change.

Action Check the event log for power supply failures. Review system

configuration and power consumption.

PSU1204

Message The power supplies are not redundant. Insufficient resources to

maintain normal operations.

LCD Message PSU redundancy degraded. Check PSU cables.

113

Error Code Message Information

Details The current power operational mode is non-redundant because of a

power supply exception, a power supply inventory change, or a

system power inventory change.

Action Check the event log for power supply failures. Review system

configuration and power consumption.

PWR1001

Message The system performance was degraded.

LCD Message System performance degraded. Check PSUs and system

configuration.

Details To avoid shutdown, system performance has been degraded.

Action Review system configuration and system logs for thermal or

environmental failures and warnings.

PWR1002

Message The system performance degraded because of thermal protection.

Details To avoid shutdown, system performance has been degraded.

Action Review system configuration and system logs for thermal or

environmental failures and warnings.

PWR1003

Message The system performance degraded because cooling capacity has

changed.

Details The current power supply configuration does not meet the platform

requirements to enable redundancy. If a power supply fails the

system may shutdown.

Action If unintended, review system configuration and power consumption

and install power supplies accordingly. Check power supply status

for failures.

PWR1004

Message The system performance degraded because power capacity has

changed.

Details The system may power down or operate in a performance degraded

state.

Action Check the event log for power supply failures. Review system

configuration and power consumption and upgrade or install power

supplies accordingly.

PWR1005

Message The system performance degraded because the user-defined power

capacity has changed.

Details The user-defined power settings have affected system operation.

114

Error Code Message Information

Action If unintended, review system configuration changes and power

policy.

PWR1006

Message The system halted because system power exceeds capacity.

LCD Message System power demand exceeds capacity. System halted.

Details The system halted because system power exceeds capacity.

Action Review system configuration, upgrade power supplies or reduce

system power consumption.

PWR1007

Message The system performance degraded because power exceeds

capacity.

LCD Message System power exceeds capacity. Performance degraded. Check PSU

configuration.

Details The system is currently operating in a performance degraded state to

attempt protect from a power shutdown.

Action Review system configuration, upgrade power supplies or reduce

system power consumption.

PWR1008

Message The system performance degraded because power draw exceeds the

power threshold.

LCD Message System power exceeds threshold. Performance degraded. Check

PSU configuration.

Details The power threshold is configured by the user or automatically by

software based on system configuration.

Action Review system configuration, upgrade power supplies or reduce

system power consumption.

RFM1003

Message Removable Flash Media <

name

> is not IPMI-function ready.

Details The removable flash media is installed but improperly configured or

failed to initialize.

Action If unintended, reinstall the flash media and module.

RFM1005

Message Removable Flash Media <

name

> is not ready.

Details The media is being prepared or is under maintenance. If the problem

persists, reinstall the card.

Action Wait for the media to be ready.

115

Error Code Message Information

RFM1006

Message Removable Flash Media <

name

> is offline.

Details At boot, the Card Identification (CID) signature of the card is different

from the Non-volatile (NV) storage value or the card is the destination

of a copy operation that is in-progress.

Action If unintended, reinstall the flash media.

RFM1008

Message Failure detected on Removable Flash Media <

name

>.

LCD Message Removable Flash Media <

name

> failed. Check SD Card.

Details An error was reported during a SD card read or write.

Action Reseat the flash media, if the issue persists replace the media.

RFM1014

Message Removable Flash Media <

name

> is write protected.

LCD Message Removable Flash Media <

name

> is write protected. Check SD Card.

Details The card is write-protected by the physical latch on the SD card. A

write-protected card cannot be used.

Action If unintended, remove the media and disable write protection.

RFM1016

Message Media not present for Removable Flash Media <

name

>.

Details The SD card is not detected or not installed.

Action If unintended, reinstall the flash media.

RFM1021

Message Removable Flash Media is not IPMI-function ready.

Details The removable flash media is installed but improperly configured or

failed to initialize.

Action If unintended, reinstall the flash media.

RFM1022

Message Removable Flash Media is ready.

Action If unintended, reinstall the flash media.

RFM1023

Message Removable Flash Media is not ready.

Details The media is being prepared or is under maintenance. If the problem

persists, reinstall the card.

Action If unintended, reinstall the flash media.

116

Error Code Message Information

RFM1024

Message Removable Flash Media is offline.

Details At boot, the Card Identification (CID) signature of the card is different

from the Non-volatile (NV) storage value or the card is the destination

of a copy operation that is in-progress.

Action If unintended, reinstall the flash media.

RFM1026

Message Failure detected on Removable Flash Media.

Details An error is reported during a SD card read or write.

Action Reinstall the flash media, if the issue persists replace the media.

RFM1032

Message Removable Flash Media is write protected.

Details The card is write-protected by the physical latch on the SD card.

IDSDM cannot use a write-protected card.

Action If unintended, remove the media and disable write protection.

RFM1034

Message Media not present for Removable Flash Media.

Details The SD card is not detected or not installed.

Action If unintended, reinstall the flash media.

RFM1201

Message Internal Dual SD Module redundancy is lost.

LCD Message Internal Dual SD Module redundancy is lost. Check SD Card.

Details Either one of the SD card or both the SD cards are not functioning

properly.

Action Replace the failed SD card.

RFM1202

Message Internal Dual SD Module redundancy is degraded.

Details Either one of the SD card or both the SD cards are not functioning

properly.

Action Replace the failed SD card.

RFM1203

Message Internal Dual SD Module is not redundant.

Details Internal Dual SD Module is not redundant.

Action Install additional SD card and configure for redundancy if redundancy

is desired.

117

Error Code Message Information

RFM1205

Message Internal Dual SD Module is not redundant. Insufficient resources to

maintain normal operations.

LCD Message Internal Dual SD Module is not redundant. Insufficient resources.

Check SD Card.

Details The current operating configuration cannot maintain redundancy. The

unit may operate in a degraded state.

Action Review this manual and SD card configuration.

RFM2001

Message Internal Dual SD Module <

name

> is absent.

LCD Message Internal Dual SD Module <

name

> is absent. Check SD Card.

Details The SD card module is not detected or not installed.

Action If unintended, reinstall the SD module.

RFM2002

Message Internal Dual SD Module <

name

> is offline.

Details The SD card module is installed but may be improperly installed or

configured incorrectly.

Action Reinstall the SD module.

RFM2004

Message Failure detected on Internal Dual SD Module <

name

>.

LCD Message Internal Dual SD Module <

name

> failed. Check SD Card.

Details The SD card module is installed but improperly configured or failed to

initialize.

Action Reinstall the SD module and remove and reinstall SD cards.

RFM2006

Message Internal Dual SD Module <

name

> is write protected.

Details The module is write-protected. Changes may not be written to the

media.

Action If unintended, remove the media and disable write protection.

SEC0000

Message The chassis is open.

LCD Message Intrusion detected. Check chassis cover.

Details The chassis is open. System performance may be degraded, and

security may be compromised.

Action Close the chassis. Check system logs.

118

Error Code Message Information

SEC0001

Message The drive bay is open.

Details The drive bay is open. A drive may be added or removed. System

performance may be degraded.

Action Close the drive bay. Check system logs.

SEC0002

Message The I/O card area is open.

Details The I/O card area is open. I/O cards may be added or removed.

System performance may be degraded.

Action Close the I/O card area. Check system logs.

SEC0003

Message The processor area is open.

Details The processor area is open. A drive may be added or removed.

System performance may be degraded.

Action Close the processor area. Check system logs.

SEC0004

Message The LAN is disconnected.

Details The LAN is disconnected. Network performance may be degraded.

Action If unintentional, connect network cable.

SEC0005

Message Unauthorized docking is detected.

Details A removable component may have been tampered with, or installed

incorrectly, or does not meet system requirements.

Action Check removable hardware components for correct installation.

Review installation documentation.

SEC0006

Message The fan area is open.

Details The fan area is open. System performance may be degraded.

Action Close the fan area. Check system logs.

SEC0031

Message The chassis is open while the power is on.

LCD Message Intrusion detected. Check chassis cover.

Details The chassis is open. System performance may be degraded, and

security may be compromised.

Action Close the chassis. Check system logs.

119

Error Code Message Information

SEC0033

Message The chassis is open while the power is off.

LCD Message Intrusion detected. Check chassis cover.

Details The chassis was opened while the power was off. System security

may have been comprised.

Action Close the chassis and verify hardware inventory. Check system logs.

SEC0040

Message A critical stop occurred during OS load.

Details Operating system generated critical stop IPMI event. (Sensor type

code = 20H)

Action Check video and operating system logs for additional information

SEC0041

Message BIOS detected an error configuring the Intel Trusted Execution

Technology (TXT).

LCD Message BIOS detected an error configuring TXT. Check system configuration.

Details TXT initialization failure. System configuration may have changed.

Action Check system hardware inventory and software configuration.

SEC0042

Message Processor detected an error while performing an Intel Trusted

Execution Technology (TXT) operation.

LCD Message CPU detected an error while performing a TXT operation. Check

system configuration.

Details TXT CPU microcode boot failure. System configuration may have

changed.

Action Check system hardware inventory and software configuration.

SEC0043

Message BIOS Authenticated Code Module detected an Intel Trusted

Execution Technology (TXT) error during POST.

LCD Message BIOS detected a TXT error during POST. Check system configuration.

Details TXT Post failure. System configuration may have changed.

Action Check system hardware inventory and software configuration.

SEC0044

Message SINIT Authenticated Code Module detected an Intel Trusted

Execution Technology (TXT) error at boot.

LCD Message SINIT detected a TXT error at boot. Check system configuration.

Details TXT initialization failure. System configuration may have changed.

120

Error Code Message Information

Action Check system hardware inventory and software configuration.

SEC0600

Message A secure mode violation detected.

Details This may apply to a physical or remote access attempt.

Action Check system logs for intrusion attempts, and ensure strong

password policies.

SEC0602

Message User password violation detected.

Details This may apply to a physical or remote access attempt.

Action Check system logs for intrusion attempts, and ensure strong

password policies.

SEC0604

Message A setup password violation detected.

Details This may apply to a physical or remote access attempt.

Action Check system logs for intrusion attempts, and ensure strong

password policies.

SEC0606

Message The network boot password violation detected.

Details This may apply to a physical or remote access attempt.

Action Check system logs for intrusion attempts, and ensure strong

password policies.

SEC0608

Message A password violation detected.

Details This may apply to a physical or remote access attempt.

Action Check system logs for intrusion attempts, and ensure strong

password policies.

SEC0610

Message An Out-of-band password violation detected.

Details This may apply to a remote access attempt.

Action Check system logs for intrusion attempts, and ensure strong

password policies.

SEL0002

Message Logging is disabled.

Details This message is displayed when event logging of a specific type is

disabled by the user.

121

Error Code Message Information

Action If unintended, re-enable logging.

SEL0006

Message All event logging is disabled.

Details This message is displayed when all event logging has been disabled

by the user.

Action If unintended, re-enable logging.

SEL0008

Message Log is full.

Details When the event log is full, additional events are not written to the log.

Older events may be overwritten and lost. This message may also

appear if the user disabled event logging.

Action Backup and clear log.

SEL0010

Message Log is almost full.

Details When the event log is full, additional events are not written to the log.

Older events may be overwritten and lost.

Action Backup and clear log at the next maintained time.

SEL0012

Message Could not create or initialize the system event log.

Details If the system event log fails to initialize, platform status and failure

events are not captured. Some management software do not report

platform exceptions.

Action Reboot the management controller or iDRAC. Cycle system input

power. If problem persists call support.

SEL1204

Message An unknown system hardware failure detected.

LCD Message Unknown system hardware failure.

Details If the system event log failed to initialize platform status and failure

events are not captured. Some management software will not report

platform exceptions.

Action Re-configure system to minimum supported configuration. If issues

persists, contact support.

SEL1209

Message The platform event filter action failed.

Details System policies or permissions may prevent the action from

executing. If configured, the system does not execute the action on

122

Error Code Message Information

a platform event (such as power down, cycle, interrupt, and send

alert).

Action Review platform event configuration.

SEL1211

Message The time-stamp clock could not be synchronized.

Details The time stamp on system event log events may not correlate to the

system time.

Action Cycle system input power. If problem persists, contact support.

SEL1300

Message No bootable media found.

Details System setup displays the system boot order. The local video screen

may also show additional information. (IPMI sensor type code 1eh -

offset 00h).

Action Check system boot settings. Check if mass storage controller

configuration settings are applicable.

SEL1302

Message Non-bootable diskette detected.

Details The disk in the drive is not formatted correctly or does not contain the

necessary operating system files.

Action Replace diskette with a bootable disk.

SEL1304

Message The PXE server not found.

Details PXE is one way to boot a system from the network.

Action Check the network and PXE server configuration.

SEL1306

Message Invalid boot sector found.

Details The disk in the drive is not formatted correctly or does not contain the

necessary operating system files.

Action Replace diskette with a bootable disk.

SEL1308

Message A time-out occurred while waiting for user to select a boot source.

Details The system has failed to boot to an operating system and needs the

user to select a boot source.

Action Select boot source within the time allowed.

SEL1501

Message Chassis management controller (CMC) redundancy is lost.

123

Error Code Message Information

Details An action or failure has taken place that breaks CMC redundancy.

Action Check the CMC network cables and network connections. Check that

CMC firmware versions match.

SEL1502

Message Chassis management controller (CMC) redundancy is degraded.

Details An action or failure has taken place that breaks CMC redundancy.

Action Check the CMC network cables and network connections. Check that

CMC firmware versions match.

SEL1504

Message The chassis management controller (CMC) is not redundant.

Insufficient resources to maintain normal operations.

Details There is not enough available power for two CMC's to operate.

Action Check the overall power consumption and power status.

SEL1506

Message Lost communications with Chassis Group Member <

number

>.

Details The primary CMC has lost communication with the indicated member

CMC.

Action Check the network cable and network connections.

SEL1508

Message Member <

number

> could not join the Chassis Group.

Details The indicated member CMC is a leader of a different CMC stacking

group.

Action Check if member CMC is a leader of a different chassis group.

SEL1510

Message An authentication error detected for Chassis Group Member

<

number

>.

Details Group master CMC could not log into the group member CMC.

Action Check the login credentials of CMC.

SEL9900

Message An unsupported event occurred.

Details The current software version cannot decode this event. You may

need to review this event using a tool which displays raw data such

as Ipmitool with the -vvv option or Racadm with the -E option.

Action Upgrade the management software.

124

Error Code Message Information

SWC4004

Message A firmware or software incompatibility detected between iDRAC in

slot <

number

> and CMC.

Details FlexAddress is not implemented in one of the versions of firmware.

Action Check the firmware versions of iDRAC and CMC. Update with the

latest version.

SWC4006

Message A firmware or software incompatibility detected between system

BIOS in slot <

number

> and CMC.

Details FlexAddress is not implemented in one of the versions of firmware.

Action Check the firmware versions of BIOS and CMC. Update with the latest

version.

SWC4008

Message A firmware or software incompatibility detected between CMC 1 and

CMC 2.

Details FlexAddress is not implemented in one of the versions of firmware.

Please update the firmware.

Action Check firmware versions. Update CMC 1 and CMC 2 firmware to

match.

SWC5001

Message <

name

> upgrade failed.

Action Reboot the system and attempt the upgrade again.

TMP0100

Message The system board <

name

> temperature is less than the lower

warning threshold.

LCD Message System board <

name

> temperature is outside of range.

Details Ambient air temperature is too cool.

Action Check the system operating environment.

TMP0101

Message The system board <

name

> temperature is less than the lower critical

threshold.

LCD Message System board <

name

> temperature is outside of range.

Details Ambient air temperature is too cool.

Action Check the system operating environment.

TMP0102

Message The system board <

name

> temperature is greater than the upper

warning threshold

125

Error Code Message Information

LCD Message System board <

name

> temperature is outside of range.

Details Ambient air temperature is too warm or one or more fans may have

failed.

Action The system board <

name

> temperature is outside of the optimum

range. Check the fans.

TMP0103

Message The system board <

name

> temperature is greater than the upper

critical threshold.

LCD Message System board <

name

> temperature is outside of range.

Details Ambient air temperature is too warm or one or more fans may have

failed.

Action The system board <

name

> temperature is outside of the optimum

range. Check the fans.

TMP0104

Message The system board <

name

> temperature is outside of range.

LCD Message System board <

name

> temperature is outside of range.

Details Ambient air temperature is too warm or cool.

Action The system board <

name

> temperature is outside of the optimum

range. Check Fans.

TMP0106

Message The memory module <

number

> temperature is less than the lower

warning threshold.

LCD Message Memory module <

number

> temperature is outside of range.

Details Ambient air temperature is too cool.

Action Check the system operating environment.

TMP0107

Message The memory module <

number

> temperature is less than the lower

critical threshold.

LCD Message Memory module <

number

> temperature is outside of range.

Details Ambient air temperature is too cool.

Action Check the system operating environment.

TMP0108

Message The memory module <

number

> temperature is greater than the upper

warning threshold.

LCD Message Memory module <

number

> temperature is outside of range. Check

Fans.

126

Error Code Message Information

Details Ambient air temperature is too warm or one or more fans may have

failed.

Action The system board <

name

> temperature is outside of the optimum

range. Check Fans.

TMP0109

Message The memory module <

number

> temperature is greater than the upper

critical threshold.

LCD Message Memory module <

number

> temperature is outside of range. Check

Fans.

Details Ambient air temperature is too warm or one or more fans may have

failed.

Action The system board <

name

> temperature is outside of the optimum

range. Check Fans.

TMP0110

Message The memory module <

number

> temperature is outside of range.

LCD Message Memory module <

number

> temperature is outside of range. Check

Fans.

Details Ambient air temperature is too warm or cool.

Action Check the system operating environment.

TMP0112

Message The <

name

> temperature is less than the lower warning threshold.

LCD Message The <

name

> temperature is outside of range.

Details Ambient air temperature is too cool.

Action Check the system operating environment.

TMP0113

Message The <

name

> temperature is less than the lower critical threshold.

LCD Message The <

name

> temperature is outside of range.

Details Ambient air temperature is too cool.

Action Check the system operating environment.

TMP0114

Message The <

name

> temperature is greater than the upper warning

threshold.

LCD Message The <

name

> temperature is outside of range. Check Fans

Details Ambient air temperature is too warm or one or more fans may have

failed.

127

Error Code Message Information

Action Check the system operating environment and review event log for fan

failures.

TMP0115

Message The <

name

> temperature is greater than the upper critical threshold.

LCD Message The <

name

> temperature is outside of range. Check Fans

Details Ambient air temperature is too warm or one or more fans may have

failed.

Action Check the system operating environment and review event log for fan

failures.

TMP0116

Message The <

name

> temperature is outside of range.

LCD Message The <

name

> temperature is outside of range. Check Fans

Action Check the system operating environment and review event log for fan

failures.

TMP0118

Message The system inlet temperature is less than the lower warning

threshold.

LCD Message System inlet temperature is outside of range.

Details Ambient air temperature is too cool.

Action Check the system operating environment.

TMP0119

Message The system inlet temperature is less than the lower critical threshold.

LCD Message System inlet temperature is outside of range.

Details Ambient air temperature is too cool.

Action Check the system operating environment.

TMP0120

Message The system inlet temperature is greater than the upper warning

threshold.

LCD Message System inlet temperature is outside of range.

Details Ambient air temperature is too warm or one or more fans may have

failed.

Action Check the system operating environment and review event log for fan

failures.

TMP0121

Message The system inlet temperature is greater than the upper critical

threshold.

128

Error Code Message Information

LCD Message System inlet <

name

> temperature is outside of range. Check Fans.

Details Ambient air temperature is too warm or one or more fans may have

failed.

Action Check the system operating environment and review event log for fan

failures.

TMP0122

Message The system inlet temperature is outside of range.

LCD Message System inlet <

name

> temperature is outside of range. Check Fans.

Details Ambient air temperature is too warm or cool.

Action Check the system operating environment and review event log for fan

failures.

TMP0100

Message Disk drive bay temperature is less than the lower warning threshold.

Details Ambient air temperature is too cool.

Action Check the system operating environment.

TMP0104

Message Disk drive bay temperature is less than the lower critical threshold.

LCD Message Disk drive bay temperature is outside of range. Check Fans.

Details Ambient air temperature is too cool.

Action Check the system operating environment.

TMP0126

Message Disk drive bay temperature is greater than the upper warning

threshold.

LCD Message Disk drive bay temperature is outside of range. Check Fans.

Details Ambient air temperature is too warm or one or more fans may have

failed.

Action Check the system operating environment and review event log for fan

failures.

TMP0128

Message Disk drive bay temperature is outside of the allowable range.

LCD Message Disk drive bay temperature is outside of range. Check Fans.

Details Ambient air temperature is too warm or cool.

Action Check the system operating environment and review event log for fan

failures.

129

Error Code Message Information

TMP0130

Message The control panel temperature is less than the lower warning

threshold.

LCD Message Control panel temperature is outside of range.

Details Ambient air temperature is too cool.

Action Check the system operating environment.

TMP0132

Message The control panel temperature is greater than the upper warning

threshold.

LCD Message Control panel temperature is outside of range.

Details Ambient air temperature is too warm or one or more fans may have

failed.

Action Check the system operating environment and review event log for fan

failures.

TMP0134

Message The control panel temperature is outside of the allowable range.

LCD Message Control panel temperature is outside of range.

Details Ambient air temperature is too warm or cool.

Action Check the system operating environment and review event log for fan

failures.

VLT0100

Message Processor module <

name

> voltage is less than the lower warning

threshold.

LCD Message Processor module <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Remove the processor module. Inspect processor socket for

bent pins.

3. If the issue persists, see Getting Help.

VLT0101

Message Processor module <

name

> voltage is less than the lower critical

threshold.

LCD Message Processor module <

name

> voltage is outside of range.

130

Error Code Message Information

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Remove the processor module. Inspect processor socket for

bent pins.

3. If the issue persists, see Getting Help.

VLT0102

Message Processor module <

name

> voltage is greater than the upper warning

threshold.

LCD Message Processor module <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Remove the processor module. Inspect processor socket for

bent pins.

3. If the issue persists, see Getting Help.

VLT0103

Message Processor module <

name

> voltage is greater than the upper critical

threshold.

LCD Message Processor module <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Remove the processor module. Inspect processor socket for

bent pins.

3. If the issue persists, see Getting Help.

VLT0104

Message Processor module <

name

> voltage is outside of the allowable range.

LCD Message Processor module <

name

> voltage is outside of range.

131

Error Code Message Information

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Remove the processor module. Inspect processor socket for

bent pins.

3. If the issue persists, see Getting Help.

VLT0200

Message The system board <

name

> voltage is less than the lower critical

threshold.

LCD Message System board voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Remove the processor module. Inspect processor socket for

bent pins.

3. If the issue persists, see Getting Help.

VLT0201

Message The system board <

name

> voltage is less than the lower warning

threshold.

LCD Message System board voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0202

Message The system board <

name

> voltage is greater than the upper warning

threshold.

LCD Message System board voltage is outside of range.

132

Error Code Message Information

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0203

Message The system board <

name

> voltage is greater than the upper critical

threshold.

LCD Message System board voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0204

Message The system board <

name

> voltage is outside of the allowable range.

LCD Message System board voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0206

Message The memory module <

number

> <

name

> voltage is less than the lower

warning threshold.

LCD Message Memory module <

number

> <

name

> voltage is outside of range.

133

Error Code Message Information

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0207

Message The memory module <

number

> <

name

> voltage is less than the lower

critical threshold.

LCD Message Memory module <

number

> <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0208

Message The memory module <

number

> <

name

> voltage is greater than the

upper warning threshold.

LCD Message Memory module <

number

> <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0209

Message The memory module <

number

> <

name

> voltage is greater than the

upper critical threshold.

LCD Message Memory module <

number

> <

name

> voltage is outside of range.

134

Error Code Message Information

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0210

Message The memory module <

number

> <

name

> voltage is outside of range.

LCD Message Memory module <

number

> <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0212

Message The disk drive bay <

name

> voltage is less than the lower warning

threshold.

LCD Message The disk drive bay <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0213

Message The disk drive bay <

name

> voltage is less than the lower critical

threshold.

LCD Message The disk drive bay <

name

> voltage is outside of range.

135

Error Code Message Information

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0214

Message The disk drive bay <

name

> voltage is greater than the upper critical

threshold.

LCD Message The disk drive bay <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0215

Message The disk drive bay <

name

> voltage is greater than the upper critical

threshold.

LCD Message The disk drive bay <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0216

Message The <

name

> voltage is outside of range.

LCD Message The <

name

> voltage is outside of range.

136

Error Code Message Information

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0218

Message The <

name

> voltage is less than the lower warning threshold.

LCD Message The <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0219

Message The <

name

> voltage is less than the lower critical threshold.

LCD Message The <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0220

Message The <

name

> voltage is greater than the upper warning threshold.

LCD Message The <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

137

Error Code Message Information

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0221

Message The <

name

> voltage is greater than the upper critical threshold.

LCD Message The <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0222

Message The <

name

> voltage is outside of range.

LCD Message The <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0224

Message The memory module <

name

> voltage is less than the lower warning

threshold.

LCD Message Memory module <

number

> <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

138

Error Code Message Information

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0225

Message The memory module <

name

> voltage is less than the lower critical

threshold.

LCD Message Memory module <

number

> <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0226

Message The memory module <

name

> voltage is greater than the upper

warning threshold.

LCD Message Memory module <

number

> <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0227

Message The memory module <

name

> voltage is greater than the upper critical

threshold.

LCD Message Memory module <

number

> <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

139

Error Code Message Information

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0228

Message The memory module <

name

> voltage is outside of range.

LCD Message Memory module <

number

> <

name

> voltage is outside of range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-configure the system to minimum configuration, inspect and

reinstall system cables.

3. If the issue persists, see Getting Help.

VLT0230

Message The PCIe mezzanine card <

number

> <

name

> voltage is less than the

lower warning threshold.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-seat the PCIe mezzanine card.

3. If the issue persists, see Getting Help.

VLT0231

Message The PCIe mezzanine card <

number

> <

name

> voltage is less than the

lower critical threshold.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

140

Error Code Message Information

2. Re-seat the PCIe mezzanine card.

3. If the issue persists, see Getting Help.

VLT0232

Message The PCIe mezzanine card <

number

> <

name

> voltage is greater than

the upper warning threshold.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-seat the PCIe mezzanine card.

3. If the issue persists, see Getting Help.

VLT0233

Message The PCIe mezzanine card <

number

> <

name

> voltage is greater than

the upper critical threshold.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-seat the PCIe mezzanine card.

3. If the issue persists, see Getting Help.

VLT0234

Message The PCIe mezzanine card <

number

> <

name

> voltage is outside of

range.

Details System hardware detected an over voltage or under voltage

condition.

If multiple voltage exceptions occur consecutively the system may

power down in fail-safe mode.

Action

1. Review system logs for power supply exceptions.

2. Re-seat the PCIe mezzanine card.

3. If the issue persists, see Getting Help.

141

Warning Messages

A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.

For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning

messages usually interrupt the task and require you to respond by typing y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating system. For more information,

see the documentation that accompanied the operating system or application.

Diagnostic Messages

The system diagnostic utilities may issue messages if you run diagnostic tests on your system. See Running The

Embedded System Diagnostics for more information about system diagnostics.

Alert Messages

Systems management software generates alert messages for your system. Alert messages include information, status,

warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems

management software documentation.

142