Dell PowerEdge VRTX: System Messages
System Messages: Dell PowerEdge VRTX
8
System Messages
LCD Status Messages
The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For
information on the SEL and configuring system management settings, see the systems management software
documentation.
Viewing LCD Messages
If a system error occurs, the LCD screen will turn amber. Press the Select button to view the list of errors or status
messages. Use the left and right buttons to highlight an error number, and press Select to view the error.
Removing LCD Messages
For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically
removed when that sensor returns to a normal state. For other faults, you must take action to remove the message from
the display:
• Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.
• Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately 10 seconds,
reconnect the power cable, and restart the system.
System Error Messages
System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to
events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings,
see the systems management software documentation.
Some messages are also displayed in abbreviated form on the system's LCD, if the system includes that feature.
NOTE: The LCD error messages listed here are displayed in the simple format. See Setup Menu to select the format
in which the messages are displayed.
NOTE: If you receive a system message not listed here, check the documentation for the application that was
running when the message was displayed or the operating system's documentation for an explanation of the
message and recommended action.
NOTE: In some messages, a particular system component is identified by name (“<name>”), component number
(“<number>”), or location (“bay”).
Error Code
Message Information
AMP0300
Message The system board <
name
> current is less than the lower warning
threshold.
73
Error Code Message Information
Details System board <
name
> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0301
Message The system board <
name
> current is less than the lower warning
threshold.
LCD Message System board <
name
> current is outside of range.
Details System board <
name
> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0302
Message The system board <
name
> current is greater than the upper warning
threshold.
Details System board <
name
> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0303
Message The system board <
name
> current is greater than the upper critical
threshold.
LCD Message System board <
name
> current is outside of range.
Details System board <
name
> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0304
Message The system board <
name
> current is outside of range.
74
Error Code Message Information
LCD Message System board <
name
> current is outside of range.
Details System board <
name
> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0306
Message Disk drive bay <
name
> current is less than the lower warning
threshold.
Details Disk drive bay <
name
> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0307
Message Disk drive bay <
name
> current is less than the lower critical
threshold.
LCD Message Disk drive bay <
name
> current is outside of range.
Details Disk drive bay <
name
> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0308
Message Disk drive bay <
name
> current is greater than the upper warning
threshold.
Details Disk drive bay <
name
> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
75
Error Code Message Information
AMP0309
Message Disk drive bay <
name
> current is greater than the upper critical
threshold.
LCD Message Disk drive bay <
name
> current is outside of range.
Details Disk drive bay <
name
> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0310
Message Disk drive bay <
name
> current is outside of range.
LCD Message Disk drive bay <
name
> current is outside of range.
Details Disk drive bay <
name
> current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0312
Message System level current is less than the lower warning threshold.
Details System level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0313
Message System level current is less than the lower warning threshold.
LCD Message System level current is outside of range.
Details System level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
76
Error Code Message Information
AMP0314
Message System level current is greater than the upper warning threshold.
Details System level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0315
Message System level current is greater than the upper critical threshold.
LCD Message System level current is outside of range.
Details System level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0316
Message System level current is outside of range.
LCD Message System level current is outside of range.
Details System level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0318
Message Chassis power level current is less than the lower warning threshold.
Details Chassis power level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0319
Message Chassis power level current is less than the lower critical threshold
Details Chassis power level current is outside of the optimum range.
77
Error Code Message Information
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0320
Message Chassis power level current is greater than the upper warning
threshold.
Details Chassis power level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0321
Message Chassis power level current is greater than the upper critical
threshold.
Details Chassis power level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
AMP0322
Message Chassis power level current is outside of range.
Details Chassis power level current is outside of the optimum range.
Action
1. Review system power policy.
2. Check system logs for power related failures.
3. Review system configuration changes.
4. If the issue persists, see Getting Help.
ASR0000
Message The watchdog timer expired.
Details The operating system or an application failed to communicate within
the time-out period.
Action Check the operating system, application, hardware, and system event
log for exception events.
78
Error Code Message Information
ASR0001
Message The watchdog timer reset the system.
Details The operating system or an application failed to communicate within
the time-out period. The system was reset.
Action Check the operating system, application, hardware, and system event
log for exception events.
ASR0002
Message The watchdog timer powered off the system.
Details The operating system or an application failed to communicate within
the time-out period. The system was shut down.
Action Check the operating system, application, hardware, and system event
log for exception events.
ASR0003
Message The watchdog timer power cycled the system.
Details The operating system or an application failed to communicate within
the time-out period. The system was power-cycled.
Action Check the operating system, application, hardware, and system event
log for exception events.
ASR0008
Message The watchdog timer interrupt was initiated.
Details The operating system or an application failed to communicate within
the time-out period. No action was taken.
Action Check the operating system, application, hardware, and system event
log for exception events.
ASR0100
Message The BIOS watchdog timer reset the system.
Details The operating system or an application failed to communicate within
the time-out period. The system was reset.
Action Check the operating system, application, hardware, and system event
log for exception events.
ASR0101
Message The OS watchdog timer reset the system.
Details The operating system or an application failed to communicate within
the time-out period. The system was reset.
Action Check the operating system, application, hardware, and system event
log for exception events.
ASR0102
Message The OS watchdog timer shutdown the system.
79
Error Code Message Information
Details The operating system or an application failed to communicate within
the time-out period. The system was shutdown.
Action Check the operating system, application, hardware, and system event
log for exception events.
ASR0103
Message The OS watchdog timer powered down the system.
Details The operating system or an application failed to communicate within
the time-out period. The system was powered down.
Action Check the operating system, application, hardware, and system event
log for exception events.
ASR0104
Message The OS watchdog timer power-cycled the system.
Details The operating system or an application failed to communicate within
the time-out period. The system was power-cycled.
Action Check the operating system, application, hardware, and system event
log for exception events.
ASR0105
Message The operating system watchdog timer powered off the system.
Details The operating system or an application failed to communicate within
the time-out period. The system was powered off.
Action Check the operating system, application, hardware, and system event
log for exception events.
ASR0106
Message The watchdog timer expired.
Details The operating system or an application failed to communicate within
the time-out period.
Action Check the operating system, application, hardware, and system event
log for exception events.
ASR0107
Message The watchdog timer pre-timeout interrupt was initiated.
Details The operating system or an application failed to communicate within
the time-out period.
Action Check the operating system, application, hardware, and system event
log for exception events.
BAT0000
Message The system board battery is low.
80
Error Code Message Information
Details The system board battery is either missing, bad, or unable to charge
due to thermal issues.
Action Check system fans. Replace the system board battery.
BAT0002
Message The system board battery has failed.
LCD Message The system board battery has failed. Check battery.
Details The system board battery is either missing or bad.
Action See Getting Help.
BAT0004
Message The system board battery is absent.
LCD Message The system board battery is absent. Check battery.
Action Reinstall the system board battery.
BAT0005
Message The storage battery is low.
Details System has to remain powered on to charge the battery.
Action Allow the battery to charge. If the issue persists, see Getting Help.
BAT0007
Message The storage battery has failed.
LCD Message The storage battery has failed. Check battery.
Details Verify the cable connection between the storage battery and the
controller.
Action Verify the storage battery installation.
BAT0010
Message The storage battery for disk drive bay <
bay
> is low.
Details System has to remain powered on to charge the storage battery.
Action Allow the storage battery to charge. If the issue persists, see Getting
Help.
BAT0012
Message The storage battery for disk drive bay <
bay
> has failed.
LCD Message Battery for disk drive bay <
bay
> has failed. Check battery.
Details Verify the cable connection between the storage battery and the
controller.
Action Verify the storage battery installation.
BAT0014
Message The storage battery for disk drive bay <
bay
> is absent.
81
Error Code Message Information
LCD Message Battery for disk drive bay <
bay
> is absent. Check battery.
Details Verify the cable connection between the storage battery and the
controller.
Action Verify the storage battery installation.
BAT0015
Message The <
name
> battery is low.
Details The low <
name
> battery may impact system performance negatively.
Action Recharge the <
name
> battery if possible. If the problem continues
replace the <
name
> battery.
BAT0017
Message The <
name
> battery has failed.
LCD Message The <
name
> battery has failed. Check battery.
Details The <
name
> battery is either missing, bad, or unable to charge due to
thermal issues.
Action Check system fans. Replace the <
name
> battery.
BAT0019
Message The <
name
> battery is absent.
LCD Message The <
name
> battery is absent. Check battery.
Details The failed or missing <
name
> battery may reduce system
performance.
Action Check system fans. Replace the <
name
> battery.
CBL0006
Message Multiple storage controllers are incorrectly connected to the same
backplane <
Bay ID
>.
Details Unsupported backplane configuration.
Action Check backplane configuration. Reconnect cable. If the issue
persists, see Getting Help.
CPU0000
Message CPU <
number
> has an internal error (IERR).
LCD Message CPU <
number
> has an internal error (IERR).
Details System event log and OS logs may indicate that the exception is
external to the processor.
Action Review System Event Log and Operating System Logs. If the issue
persists, see Getting Help.
CPU0001
Message CPU <
number
> has a thermal trip (over-temperature) event.
82
Error Code Message Information
LCD Message CPU <
number
> has a thermal trip. Check CPU heat sink.
Details The processor temperature increased beyond the operational range.
Action Review logs for fan failures, replace failed fans. If no fan failures are
detected, check inlet temperature (if available) and reinstall
processor heat-sink.
CPU0002
Message CPU <
number
> has failed the built-in self-test (BIST).
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see Getting Help.
CPU0003
Message CPU <
number
> is stuck in POST.
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn system on.
2. Reduce system configuration to minimum memory and remove
all PCI devices. If system completes POST, update system BIOS.
reinstall memory and PCI one component at a time to meet the
original configuration.
3. If the issue persists, see Getting Help.
CPU0004
Message CPU <
number
> failed to initialize.
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see Getting Help.
CPU0005
Message CPU <
number
> configuration is unsupported.
LCD Message CPU <
number
> configuration is unsupported. Check CPU or BIOS
revision.
Details System is unable to boot or may run in a degraded state.
Action Review the technical specifcations for supported processor types.
CPU0006
Message Unrecoverable CPU complex error detected on CPU <
number
>.
Details System is unable to boot or may run in a degraded state.
83
Error Code Message Information
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see Getting Help.
CPU0008
Message CPU <
number
> is disabled.
Details System is unable to boot or may run in a degraded state.
Action If unexpected, check presence, and system setup (BIOS)
configuration.
CPU0010
Message CPU <
number
> is throttled.
Details The CPU is throttled due to thermal or power conditions.
Action Review system logs for power or thermal exceptions.
CPU0023
Message CPU <
number
> is absent.
LCD Message CPU <
number
> is absent. Check CPU.
Action Verify processor installation. If present, re-seat the processor.
CPU0100
Message CPU <
number
> temperature is less than the lower warning threshold.
Details System performance may be degraded.
Action Check system operating environment.
CPU0101
Message CPU <
number
> temperature is less than the lower critical threshold.
LCD Message CPU <
number
> temperature is outside of range.
Details System performance may be degraded.
Action Check system operating environment, fans, and heat-sinks.
CPU0102
Message CPU <
number
> temperature is greater than the upper warning
threshold.
Details System performance may be degraded.
Action Check system operating environment, fans, and heat-sinks.
CPU0103
Message CPU <
number
> temperature is greater than the upper critical
threshold.
84
Error Code Message Information
LCD Message CPU <
number
> temperature is outside of range. Check fans.
Details System performance may be degraded.
Action Check system operating environment, fans, and heat-sinks.
CPU0104
Message CPU <
number
> temperature is outside of range.
LCD Message CPU <
number
> temperature is outside of range. Check fans.
Details System performance may be degraded.
Action Check system operating environment, fans, and heat-sinks.
CPU0200
Message CPU <
number
> <
name
> voltage is less than the lower warning
threshold.
Details Low voltages may be the result of a problem with the voltage
regulator or a problem with the processor. The low voltage may
cause the processor to fail to operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0201
Message CPU <
number
> <
name
> voltage is less than the lower critical
threshold.
LCD Message CPU <
number
> <
name
> voltage is outside of range. Re-seat CPU.
Details Low voltages may be the result of a problem with the voltage
regulator or a problem with the processor. When the critical
threshold is crossed, the processor will fail to operate. The system
may power down.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0202
Message CPU <
number
> <
name
> voltage is greater than the upper warning
threshold.
Details High voltages may be the result of problem with the voltage regulator
or a problem with the processor. Elevated voltages may result in
85
Error Code Message Information
damage to the processor or other electronic components in side the
system.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0203
Message CPU <
number
> <
name
> voltage is greater than the upper critical
threshold.
LCD Message CPU <
number
> <
name
> voltage is outside of range. Re-seat CPU.
Details High voltages may be the result of problem with the voltage regulator
or a problem with the processor. Elevated voltages may result in
damage to the processor or other system electrical components. The
system may power down.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0204
Message CPU <
number
> <
name
> voltage is outside of range.
LCD Message CPU <
number
> <
name
> voltage is outside of range. Re-seat CPU.
Details Voltages outside the allowable range may damage electrical
components or may cause the system to shutdown.
Action
1. Turn system off and remove input power for one minute.
2. Ensure the processor is seated correctly.
3. Reapply input power and turn system on.
4. If the issue persists, see Getting Help.
CPU0700
Message CPU <
number
> initialization error detected.
LCD Message CPU <
number
> initialization error detected. Power cycle system.
Details System BIOS was unable to initialize the processor.
Action
1. Turn system off and remove input power for one minute.
2. Ensure the processor is seated correctly.
3. Reapply input power and turn system on.
86
Error Code Message Information
4. If the issue persists, see Getting Help.
CPU0701
Message CPU <
number
> protocol error detected.
LCD Message CPU <
number
> protocol error detected. Power cycle system.
Details System event log and operating system logs may indicate that the
exception is external to the processor.
Action
1. Check system and operating system logs for exceptions. If no
exceptions are found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
5. If the issue persists, see Getting Help.
CPU0702
Message CPU bus parity error detected.
LCD Message CPU bus parity error detected. Power cycle system.
Details System event log and operating system logs may indicate that the
exception is external to the processor.
Action
1. Check system and operating system logs for exceptions. If no
exceptions are found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
5. If the issue persists, see Getting Help.
CPU0703
Message CPU bus initialization error detected.
LCD Message CPU bus initialization error detected. Power cycle system.
Details System event log and operating system logs may indicate that the
exception is external to the processor.
Action
1. Check system and operating system logs for exceptions. If no
exceptions are found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
5. If the issue persists, see Getting Help.
87
Error Code Message Information
CPU0704
Message CPU <
number
> machine check error detected.
LCD Message CPU <
number
> machine check error detected. Power cycle system.
Details System event log and operating system logs may indicate that the
exception is external to the processor.
Action
1. Check system and operating system logs for exceptions. If no
exceptions are found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
5. If the issue persists, see Getting Help.
CPU0801
Message CPU <
number
> voltage regulator module failed.
LCD Message CPU <
number
> voltage regulator module failed. Re-seat module.
Details System performance may be degraded or the system may fail to
operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0802
Message A predictive failure detected on CPU <
number
> voltage regulator
module.
Details System performance may be degraded or the system may fail to
operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0803
Message The power input for CPU <
number
> voltage regulator module is lost.
LCD Message Lost power input for CPU <
number
>voltage regulator module. Re-seat
module.
Details System performance may be degraded or the system may fail to
operate.
88
Error Code Message Information
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0804
Message The power input for CPU <
number
> voltage regulator module is
outside of range.
LCD Message The power input for CPU <
number
> voltage regulator module is
outside of range. Re-seat module.
Details System performance may be degraded or the system may fail to
operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0805
Message The power input for CPU <
number
> voltage regulator module is
outside of range, but it is attached to the system.
Details System performance may be degraded or the system may fail to
operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0806
Message CPU <
number
> voltage regulator module is incorrectly configured.
LCD Message CPU <
number
> voltage regulator module incorrectly configured.
Check configuration.
Details System performance may be degraded or the system may fail to
operate.
Action Review this manual for proper configuration and installation
procedures.
CPU0816
Message CPU <
number
> voltage regulator module is absent.
LCD Message CPU <
number
> voltage regulator module absent. Check module.
89
Error Code Message Information
Details System performance may be degraded or the system may fail to
operate.
Action If removal was unintended, check presence and reinstall.
HWC1001
Message The <
name
> is absent.
LCD Message The <
name
> is absent. Check hardware.
Details The absent device may be necessary for proper operation. System
functionality may be degraded.
Action Reinstall or reconnect the hardware.
HWC1002
Message The <
name
> is disabled.
Action If device disabled unexpectedly, re-enable device.
HWC1005
Message The storage adapter is absent.
LCD Message The storage adapter is absent. Check hardware.
Details The storage adapter may be necessary for proper operation. System
functionality may be degraded.
Action Install storage adapter.
HWC1006
Message The storage adapter is disabled.
Action If adapter disabled unexpectedly, re-enable the storage adapter.
HWC1009
Message The backplane is absent.
LCD Message The backplane is absent. Check hardware.
Details The backplane may be necessary for proper operation. System
functionality may be degraded.
Action If removal was unintended, check presence, then reinstall or
reconnect.
HWC1010
Message The backplane is disabled.
Action If disabled unexpectedly, re-enable backplane.
HWC1015
Message The PCIe mezzanine card <
number
> is absent.
Details The PCIe mezzanine card may be necessary for proper operation.
System functionality may be degraded.
90
Error Code Message Information
Action If removal was unintended, check presence, then reinstall or
reconnect.
HWC2006
Message The <
name
> is not installed correctly.
LCD Message The <
name
> is not installed correctly. Check connection.
Details The device may be necessary for proper operation. System
functionality may be degraded.
Action Check presence, then re-install or reconnect.
HWC2008
Message A fabric mismatch detected between IOM and PCIe mezzanine card
<
number
>.
Details The fabric type for the IOM and PCIe mezzanine cards must match.
Action Check chassis fabric type in CMC GUI and compare to the type of
IOM or PCIe mezzanine card.
HWC2011
Message The riser board cable or interconnect is not connected, or is
improperly connected.
LCD Message Riser board cable or interconnect failure. Check connection.
Details The riser server module cable may be necessary for proper
operation. System functionality may be degraded.
Action Check the riser board or interconnect presence, then reinstall or
reconnect.
HWC3000
Message The <
name
> is removed.
Details The removed device may be necessary for proper operation. System
functionality may be degraded.
Action If removal was unintended, check presence of the removed device,
then reinstall or reconnect
HWC3002
Message Server <
number
> is removed.
Action If removal was unintended, check presence of the server, then
reinsert.
HWC3004
Message IO module <
number
> is removed.
Action If removal was unintended, check presence of the IO module, then
reinsert.
91
Error Code Message Information
HWC4000
Message A hardware incompatibility detected between BMC/iDRAC firmware
and CPU.
LCD Message Incompatibility between BMC/iDRAC firmware and CPU. Update
firmware.
Details A hardware incompatibility was detected between BMC/iDRAC
firmware and Processor(s). An iDRAC or BMC firmware update is
needed.
Action Update the BMC/iDRAC firmware. If the issue persists, see Getting
Help.
HWC4002
Message A hardware incompatibility detected between BMC/iDRAC firmware
and other hardware.
Details A hardware incompatibility was detected between BMC/iDRAC
firmware and other hardware. An iDRAC or BMC firmware update is
needed.
Action Update the BMC/iDRAC firmware. If the issue persists, see Getting
Help.
HWC4011
Message Hardware unsuccessfully updated for PCIe mezzanine card
<
number
>.
Action Check presence of the hardware, reinstall or reconnect, then
reattempt the update. If the issue persists, see Getting Help.
HWC4013
Message Hardware unsuccessfully updated for embedded NIC.
Action Check presence, reinstall or reconnect, then reattempt the update. If
the issue persists, see Getting Help.
HWC4015
Message Link Tuning error detected.
Details CMC has old firmware. After updating the firmware the CMC will
recognize the device.
Action Update the CMC firmware. If the issue persists, see Getting Help.
HWC5001
Message <
name
> is offline.
Action If unexpected, check presence, then reinstall or reconnect.
HWC5002
Message A fabric mismatch detected on <
name
>.
Details The fabric type for the IOM and PCIe mezzanine cards must match.
92
Error Code Message Information
Action Check chassis fabric type in CMC GUI and compare to the type of
IOM or PCIe mezzanine card.
HWC5004
Message A link tuning failure detected on <
name
>.
Details CMC has old firmware. After updating the firmware the CMC will
recognize the device.
Action Update the CMC firmware. If the issue persists, see Getting Help.
HWC5006
Message A failure is detected on <
name
>.
Action If the issue persists, see Getting Help.
HWC5008
Message Console is not available for the <
name
>.
Action If the issue persists, see Getting Help.
HWC5010
Message <
name
> cannot detect any hosts.
Action If the issue persists, see Getting Help.
HWC5014
Message <
name
> is not functional and is powered off.
Action If the issue persists, see Getting Help.
HWC5031
Message IO module <
number
> is offline.
Details The CMC has powered off the IOM.
Action If the issue persists, see Getting Help.
HWC5032
Message A fabric mismatch detected on IO module <
number
>.
Details The fabric type for IOM's on the same chassis fabric must match.
Action Check chassis fabric type in CMC GUI and compare to the type of
both IOM's.
HWC5034
Message A link tuning failure detected on IO module <
number
>.
Details Link tuning table not supported for this IO modular.
Action Update the CMC firmware. If the issue persists, see Getting Help.
HWC5036
Message A failure is detected on IO module <
number
>.
93
Error Code Message Information
Details The IOM module performance may be impacted.
Action If the issue persists, see Getting Help.
HWC6000
Message The <
name
> controller is offline.
Details Information and status from the controller is unavailable.
Action Remove and reapply input power. If the issue persists, see Getting
Help.
HWC6002
Message The <
name
> controller is stuck in boot mode.
Details Information and status from the controller is unavailable.
Action Remove and reapply input power. If the issue persists, see Getting
Help.
HWC6003
Message The <
name
> controller is booting.
HWC6004
Message Cannot communicate with <
name
> controller.
Details Information and status from the controller is unavailable.
Action Remove and reapply input power. If the issue persists, see Getting
Help.
HWC7002
Message Server <
number
> health changed to a warning state from a normal
state.
Details Server <
number
> health changed to a warning state from a normal
state.
Action Review System Log or front panel for additional information.
HWC7004
Message Server <
number
> health changed to a critical state from either a
normal or warning state.
Details Server <
number
> health changed to a warning state from a normal
state.
Action Review System Log or front panel for additional information.
HWC7006
Message Server <
number
> health changed to a nonrecoverable state from a
less severe state.
Details Server <
number
> health changed to a warning state from a normal
state.
94
Error Code Message Information
Action Review System Log or front panel for additional information.
HWC7008
Message Server <
number
> health changed to a warning state from more
severe state. Server <
number
> health changed to a critical state from
a non-recoverable state.
Details Server <
number
> health changed to a warning state from a normal
state.
Action Review System Log or front panel for additional information.
HWC7010
Message Server <
number
> health changed to a critical state from a
nonrecoverable state.
Details Server <
number
> health changed to a warning state from a normal
state.
Action Review System Log or front panel for additional information.
HWC7012
Message Server <
number
> health changed to a nonrecoverable state.
Details Server <
number
> health changed to a warning state from a normal
state.
Action Review System Log or front panel for additional information.
LNK2700
Message The <
name
> LAN heartbeat is lost.
Details CMC has lost network connection.
Action Check network cable and network connections.
MEM0000
Message Persistent correctable memory errors detected on a memory device
at location(s) <
location
>.
Details This is an early indicator of a possible future uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help .
MEM0001
Message Multi-bit memory errors detected on a memory device at location(s)
<
location
>.
LCD Message Multi-bit memory error on <
location
>. Re-seat memory.
Details The memory module has encountered a uncorrectable error. System
performance may be degraded. The operating system and/or
applications may fail as a result.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
95
Error Code Message Information
MEM0002
Message Parity memory errors detected on a memory device at location
<
location
>.
Details The memory is operational. This an early indicator of a possible future
uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM0003
Message Stuck bit memory error detected on a memory device at location
<
location
>.
Details This is an early indicator of a possible future uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM0004
Message Memory device at location <
location
> is disabled.
Details The memory may not be seated correctly, misconfigured, or has
failed. Memory size is reduced.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM0005
Message Persistent correctable memory error limit reached for a memory
device at location(s) <
location
>.
LCD Message Persistent correctable memory error limit reached for <
location
>. Re-
seat memory.
Details The memory is operational. This an early indicator of a possible future
uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM0007
Message Unsupported memory configuration; check memory device at location
<
location
>.
LCD Message Unsupported memory configuration. Check memory <
location
>.
Details The memory may not be seated correctly, misconfigured, or has
failed. Memory size is reduced.
Action Check the memory configuration. Re-seat the memory modules. If the
issue persists, see Getting Help.
MEM0009
Message Memory device at location <
location
> is throttled.
Details System performance is degraded.
Action If unexpected, review system logs for power or thermal exceptions.
96
Error Code Message Information
MEM0010
Message Memory device at location <
location
> is over heating.
LCD Message Memory device <
location
> is over heating. Check fans.
Details System performance is degraded.
Action If unexpected, review system logs for power or thermal exceptions.
MEM0022
Message Memory device at location <
location
> is absent.
Details The memory may not be seated correctly, misconfigured, or has
failed. Memory size is reduced.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM0701
Message Correctable memory error rate exceeded for <
location
>.
Details The memory may not be operational. This an early indicator of a
possible future uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM0702
Message Correctable memory error rate exceeded for <
location
>.
LCD Message Correctable memory error rate exceeded for <
location
>. Re-seat
memory.
Details The memory may not be operational. This an early indicator of a
possible future uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM1001
Message Memory device at location <
location
> failed to transition to a running
state.
LCD Message Memory device <
location
> failed to transition to a running state. Re-
seat memory
Details The memory may not be operational. This an early indicator of a
possible future uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM1003
Message Memory device at location <
location
> failed to transition to in test.
Details The memory may not be operational. This an early indicator of a
possible future uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
97
Error Code Message Information
MEM1012
Message Memory device at location <
location
> is in a degraded state.
Details The memory may not be operational. This an early indicator of a
possible future uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM1016
Message Memory device at location <
location
> is not installed correctly.
LCD Message Memory <
location
> is not installed correctly. Reinstall.
Details The memory may not be seated correctly, misconfigured, or has
failed. Memory size is reduced.
Action Check the memory configuration. Re-seat the memory modules. If the
issue persists, see Getting Help.
MEM1205
Message Memory mirror redundancy is lost. Check memory device at
location(s) <
location
>.
LCD Message Memory mirror lost on <
location
>. Power cycle system.
Details The memory may not be seated correctly, misconfigured, or has
failed.
Action Check the memory configuration. Re-seat the memory modules. If the
issue persists, see Getting Help.
MEM1206
Message Memory mirror redundancy is degraded. Check memory device at
location <
location
>.
Details The memory may not be seated correctly, misconfigured, or has
failed.
Action Check the memory configuration. Re-seat the memory modules. If the
issue persists, see Getting Help.
MEM1208
Message Memory spare redundancy is lost. Check memory device at location
<
location
>.
LCD Message Memory spare lost on <
location
>. Power cycle system.
Details Memory sparing is no longer available.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM1212
Message Memory redundancy is lost.
Details The memory may not be seated correctly, misconfigured, or has
failed.
98
Error Code Message Information
Action Review system logs for memory exceptions. reinstall memory at
location <
location
>
MEM1214
Message Memory redundancy is degraded.
Details The memory may not be seated correctly, misconfigured, or has
failed.
Action Check the memory configuration. Re-seat the memory modules. If the
issue persists, see Getting Help.
MEM7002
Message A hardware mismatch detected for memory riser.
LCD Message Memory riser mismatch detected. Check memory riser.
Details Memory riser is installed incorrectly, or failed.
Action Check that the memory riser is installed correctly. If the issue
persists, see Getting Help.
MEM8000
Message Correctable memory error logging disabled for a memory device at
location <
location
>.
LCD Message SBE log disabled on <
location
>. Re-seat memory.
Details Errors are being corrected but no longer logged.
Action Review system logs for memory exceptions. reinstall memory at
location <
location
>.
OSE0000
Message A critical stop occurred during OS load.
Details The system halted due to an exception during operating system load
or operating system initialization.
Action Review operating system logs and system video for additional
information.
OSE0001
Message A runtime critical stop occurred.
Details The system halted due to an exception while the operating system
was running. This is a kernel panic or bug check event.
Action Review operating system logs and system video for additional
information.
OSE0004
Message A soft shut-down initiated by platform event filter.
Details A separate exception or status condition shutdown the operating
system. (IPMI sensor type 20h - offset 04h).
99
Error Code Message Information
Action Review system event log for platform events capable of shutting the
system down.
OSE0005
Message Agent is not responding.
Details Graceful shutdown request to an agent via the BMC did not occur
due to a system hardware or software exception.
Action Review operating system logs and system video for additional
information.
OSE1001
Message Failed to boot from A.
Action Review system boot configuration and boot media. Verify the media in
a: is bootable. See system video for additional information.
OSE1003
Message Failed to boot from C.
Action Review system boot configuration and boot media. Verify the media in
C: is bootable. See system video for additional information.
OSE1005
Message PXE boot failed.
Action Review system boot configuration, local PXE configuration, and PXE
server configuration.
OSE1007
Message Diagnostic boot failed.
Action Review system boot configuration and boot media. See system video
for additional information.
OSE1009
Message Failed to boot from CD-ROM.
Action Review system boot configuration and boot media. Verify the media in
the CDROM is bootable. See system video for additional information.
OSE1011
Message Failed to boot from ROM.
Action Check system event logs for additional exception information. Power
down the system and attempt to boot again.
OSE1013
Message Failed to boot.
Action Review system boot configuration and boot media. See system video
for additional information.
100
Error Code Message Information
PCI1302
Message A bus time-out was detected on a component at bus
<
bus
>device<
device
>function <
func
>.
Details System performance may be degraded. The device has failed to
respond to a transaction.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1304
Message An I/O channel check error was detected.
LCD Message I/O channel check error detected. Power cycle system.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1306
Message A software error was detected on a component at bus
<
bus
>device<
device
>function <
func
>.
Action Reboot the system and update the component drivers.
PCI1308
Message A PCI parity error was detected on a component at bus
<
bus
>device<
device
>function <
func
>.
LCD Message PCI parity error on bus <
bus
> device <
device
> function <
func
>.
Power cycle system.
Details System performance may be degraded, PCI device may fail to
operate, or system may fail to operate.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1310
Message A PCI system error was detected on a component at bus
<
bus
>device<
device
>function <
func
>.
LCD Message PCI system error on bus <
bus
> device <
device
> function <
func
>.
Power cycle system.
Details System performance may be degraded, or system may fail to operate.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1314
Message A bus correctable error was detected on a component at bus
<
bus
>device<
device
>function <
func
>.
Details System performance may be degraded.
101
Error Code Message Information
Action Cycle input power, update component drivers, if device is removable
reinstall the device at the next scheduled service time.
PCI1316
Message A bus uncorrectable error was detected on a component at bus
<
bus
>device<
device
>function <
func
>.
Details System performance may be degraded, or system may fail to operate.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1318
Message A fatal error was detected on a component at bus
<
bus
>device<
device
>function <
func
>.
LCD Message Fatal error on bus <
bus
> device <
device
> function <
func
>. Power
cycle system.
Details System performance may be degraded, or system may fail to operate.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1320
Message A bus fatal error was detected on a component at bus
<
bus
>device<
device
>function <
func
>.
LCD Message Bus fatal error on bus <
bus
> device <
device
> function <
func
>. Power
cycle system.
Details System performance may be degraded, or system may fail to operate.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1322
Message Bus performance degraded for a component at bus
<
bus
>device<
device
>function <
func
>.
Details System performance may be degraded. The bus is not operating at
maximum speed or width.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1342
Message A bus time-out was detected on a component at slot <
number
>.
Details System performance may be degraded, or system may fail to operate.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
102
Error Code Message Information
PCI1344
Message An I/O channel check error was detected.
LCD Message An I/O channel check error was detected. Power cycle system.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1346
Message A software error was detected on a component at slot <
number
>.
Action Reboot the system and update the component drivers.
PCI1348
Message A PCI parity error was detected on a component at slot <
number
>.
LCD Message PCI parity error on slot <
number
>. Re-seat PCI card.
Details System performance may be degraded, or system may fail to operate.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1350
Message A PCI system error was detected on a component at slot <
number
>.
LCD Message PCI parity error on slot <
number
>. Re-seat PCI card.
Details System performance may be degraded, or system may fail to operate.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1354
Message A bus correctable error was detected on a component at slot
<
number
>.
Details System performance may be degraded.
Action Cycle input power, update component drivers, remove and reinstall
the device at the next scheduled service time.
PCI1356
Message A bus uncorrectable error was detected on a component at slot
<
number
>.
Details System performance may be degraded, or system may fail to operate.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1358
Message A fatal error was detected on a component at slot <
number
>.
LCD Message Fatal error on slot <
number
>. Re-seat PCI card.
Details System performance may be degraded, or system may fail to operate.
103
Error Code Message Information
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1360
Message A bus fatal error was detected on a component at slot <
number
>.
LCD Message Bus fatal error on slot <
number
>. Re-seat PCI card.
Details System performance may be degraded, or system may fail to operate.
Action Cycle input power, update component drivers, if device is removable,
reinstall the device.
PCI1362
Message Bus performance degraded for a component at slot <
number
>.
Details System performance may be degraded. The bus is not operating at
maximum speed or width.
Action Cycle input power, update component drivers, remove and reinstall
the device at the next scheduled service time.
PCI2000
Message A fatal IO error detected on a component at bus
<
bus
>device<
device
>function <
func
>.
LCD Message Fatal IO error on bus <
bus
> device <
device
> function <
func
>.
Details System performance may be degraded, or system may fail to operate.
Action Cycle input power, update component drivers, remove and reinstall
the device.
PCI2002
Message A fatal IO error detected on a component at slot <
number
>.
LCD Message Fatal IO error on slot <
number
>.
Details System performance may be degraded, or system may fail to operate.
Action Cycle input power, update component drivers, remove and reinstall
the device.
PCI3000
Message Device option ROM on embedded NIC failed to support Link Tuning or
FlexAddress.
Details Either the BIOS, BMC/iDRAC, or LOM firmware is out of date and does
not support FlexAddress.
Action Update BIOS, BMC/iDRAC, and LOM firmware. If the issue persists,
see Getting Help.
PCI3002
Message Failed to program virtual MAC address on a component at bus
<
bus
>device<
device
>function <
func
>.
104
Error Code Message Information
Details Either the BIOS, BMC/iDRAC, LOM, or NIC firmware is out of date and
does not support FlexAddress.
Action Update BIOS, BMC/iDRAC, LOM, and PCIe mezzanine card firmware.
If the issue persists, see Getting Help.
PCI3004
Message Device option ROM on PCIe mezzanine card <
number
> failed to
support Link Tuning or FlexAddress.
Details Either the BIOS, BMC/iDRAC, or PCIe mezzanine card firmware is out
of date and does not support FlexAddress.
Action Update BIOS, BMC/iDRAC, and PCIe mezzanine card firmware. If the
issue persists, see Getting Help.
PCI3006
Message Failed to get Link Tuning or FlexAddress data from iDRAC.
Details Either the BIOS or BMC/iDRAC firmware is out of date and does not
support FlexAddress.
Action Update BIOS, and BMC/iDRAC firmware. If the issue persists, see
Getting Help.
PCI3008
Message A non-fatal PCIe error detected on a component at bus
<
bus
>device<
device
>function <
func
>.
Details System performance may be degraded.
Action Cycle input power, update component drivers, remove and reinstall
the device at the next service window.
PCI3010
Message A non-fatal IO error detected on a component at bus
<
bus
>device<
device
>function <
func
>.
Details System performance may be degraded.
Action Cycle input power, update component drivers, remove and reinstall
the device at the next service window.
PCI3012
Message The QuickPath Interconnect (QPI) width degraded.
Details System performance may be degraded. The bus is not operating at
maximum speed or width.
Action Reset the system, if the problem persists reinstall processors.
PCI3014
Message A non-fatal PCIe error detected on a component at slot <
number
>.
Details System performance may be degraded.
105
Error Code Message Information
Action Cycle input power, update component drivers, remove and reinstall
the device at the next scheduled service time.
PDR0001
Message Fault detected on drive <
number
>.
LCD Message Fault detected on drive <
number
>. Check drive.
Details The controller detected a failure on the disk and has taken the disk
offline.
Action Remove and re-seat the failed disk. If the issue persists, see Getting
Help.
PDR0002
Message A predictive failure detected on drive <
number
>.
Details The controller received a SMART error from the drive. The drive is
operational but needs replacement.
Action The drive will need replacement at the next service window.
PDR0016
Message Drive <
number
> is removed.
LCD Message Drive <
number
> is removed. Check drive.
Details The controller detected a drive removal.
Action If unintended, verify drive installation. Remove and re-seat the
indicated disk. If the issue persists, see Getting Help.
PDR1001
Message Fault detected on drive <
number
> in disk drive bay <
bay
>.
LCD Message Fault detected on drive <
number
> in disk drive bay <
bay
>. Check
drive.
Details The controller detected a failure on the disk and has taken the disk
offline.
Action Re-seat the failed drive. If the issue persists, see Getting Help.
PDR1002
Message A predictive failure detected on drive <
number
> in disk drive
bay<
bay
>.
Details The controller received a SMART error from the drive. The drive is
operational but needs replacement.
Action The drive will need replacement at the next service window.
PDR1016
Message Drive <
number
> is removed from disk drive bay <
bay
>.
LCD Message Drive <
number
> removed from disk drive bay <
bay
>. Check drive.
106
Error Code Message Information
Details The controller detected that the drive was removed.
Action Verify drive installation. Re-seat the failed drive. If the issue persists,
see Getting Help.
PDR1024
Message Drive mismatch detected for drive <
number
> in disk drive bay <
bay
>.
LCD Message Drive mismatch detected for drive <
number
> in bay <
bay
>. Install
correct drive type.
Details The installed disk does not meet the array requirements, for example
a SATA disk may not operate in an array containing SAS drives.
Action Verify that the disk meets the array requirements.
PST0128
Message No memory is detected.
LCD Message No memory is detected. Inspect memory devices.
Details System BIOS was unable to detect memory in the system .
Action Re-seat the memory modules. If the issue persists, see Getting Help.
PST0129
Message Memory is detected, but is not configurable.
LCD Message Memory is detected, but is not configurable. Check memory devices.
Details System BIOS detected memory, but was unable to configure the
memory for system operation.
Action Compare system memory installation to supported system memory
configurations.
PST0130
Message Memory is configured, but not usable.
LCD Message Memory is configured, but not usable. Check memory devices
Details The system BIOS encountered device failures or speed
configurations that resulted in unused memory.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
PST0131
Message System BIOS shadow failed.
LCD Message System BIOS shadow failed. Check memory devices.
Details Memory errors occurred copying BIOS image into system memory.
Action Remove input power. Reduce system memory to minimum
configuration and apply input power.
107
Error Code Message Information
PST0132
Message CMOS failed.
LCD Message CMOS failed. Power cycle system.
Details System BIOS detected a failure with CMOS memory during system
POST.
Action Check system event log for CMOS battery exceptions. Remove and
reapply input power. If the issue persists, see Getting Help.
PST0133
Message DMA controller failed.
LCD Message DMA controller failed. Power cycle system.
Details System BIOS detected a failure with the DMA controller during
system POST.
Action Remove and reapply input power.
PST0134
Message Interrupt controller failed.
LCD Message Interrupt controller failed. Power cycle system.
Details System BIOS detected a failure with the interrupt controller during
system POST.
Action Remove and reapply input power. If the issue persists, see Getting
Help.
PST0135
Message Timer refresh failed.
LCD Message Timer refresh failed. Power cycle system..
Details System BIOS detected a timer refresh failure during system POST.
Action Remove and reapply input power. If the issue persists, see Getting
Help.
PST0136
Message Programmable interval timer error.
LCD Message Programmable interval timer error. Power cycle system.
Details System BIOS detected an failure with the programmable interval
timer during POST.
Action Remove and reapply input power. If the issue persists, see Getting
Help.
PST0137
Message Parity error.
LCD Message Parity error. Power cycle system.
108
Error Code Message Information
Details System BIOS detected a parity error during post.
Action Remove and reapply input power. If the issue persists, see Getting
Help.
PST0138
Message SuperIO failed.
LCD Message SuperIO failure. Power cycle system.
Details System BIOS detected a failure with the SIO.
Action Remove and reapply input power. If the issue persists, see Getting
Help.
PST0139
Message Keyboard controller failed.
LCD Message Keyboard controller failed. Power cycle system.
Details System BIOS detected a failure with the Keyboard Controller.
Action Remove and reapply input power. If the issue persists, see Getting
Help.
PST0140
Message System management interrupt initialization failed.
LCD Message SMI initialization failed. Power cycle system.
Details System BIOS failed to initialize the system management interrupt.
Action Remove and reapply input power. If the issue persists, see Getting
Help.
PST0141
Message QuickPath Interconnect (QPI) fatal error.
LCD Message QuickPath Interconnect (QPI) fatal error.
Details Quick Path Interconnect failed during system POST.
Action Reboot the system. If problem persists, remove input power and re-
seat processors.
PST0142
Message MRC fatal error.
LCD Message Memory initialization error.
Details BIOS Memory testing failed.
Action Compare system memory installation to supported system memory
configurations. Reduce system configuration to minimum memory
configuration.
109
Error Code Message Information
PST0143
Message Intel Trusted Execution Technology (TXT) fatal error.
LCD Message Intel Trusted Execution Technology (TXT) fatal error.
Details TXT boot failed. This could be related to memory errors or an error
with the system TXT configuration. A socketed TPM module may
have been removed.
Action Check TPM presence. Remove and reapply input power. If the issue
persists, see Getting Help.
PST0192
Message Shut-down test failed.
LCD Message Shut-down test failed. Power cycle system.
Details System BIOS shutdown test failed during POST.
Action Check system event log for CMOS battery exceptions. Remove and
reapply input power. If the issue persists, see Getting Help.
PST0193
Message BIOS POST memory test failed.
LCD Message BIOS POST memory test failed. Check memory devices.
Details System BIOS POST memory test failed.
Action Compare system memory installation to supported system memory
configurations. Reduce system configuration to minimum memory
configuration.
PST0194
Message Remote access controller configuration failed.
LCD Message Remote access controller configuration failed. Check screen
message.
Details System BIOS could not configure the Remote Access controller.
Action Cycle input power and power on the system. If the issue persists, see
Getting Help.
PST0195
Message CPU configuration failed.
LCD Message CPU configuration failed. Check screen message.
Details The current processor configuration is unsupported or encountered a
fatal exception during POST.
Action Review system processor configuration and reduce the system to the
minimum configuration.
PST0196
Message Incorrect memory configuration.
110
Error Code Message Information
LCD Message Incorrect memory configuration. Review User Guide.
Details System BIOS detected an invalid memory population.
Action Reinstall memory to match supported memory configuration.
PST0254
Message General failure after video.
LCD Message General failure after video. Check screen message.
Details System BIOS detected a functional or configuration issue during
system POST.
Action Check system video and review event log for additional information.
PST0256
Message POST fatal error detected.
LCD Message POST fatal error detected.
Details System BIOS detected a functional or configuration issue during
system POST.
Action Check system video and review event log for additional information.
PSU0001
Message Power supply <
number
> failed.
LCD Message PSU <
number
> failed. Check PSU.
Action Remove and reinstall the power supply. If the issue persists, see
Getting Help.
PSU0002
Message A predictive failure detected on power supply <
number
>.
LCD Message Predictive failure on PSU <
number
>. Check PSU.
Details System performance and power redundancy may be degraded or
lost.
Action Remove and reinstall the power supply at the next service window. If
the issue persists, see Getting Help.
PSU0003
Message The power input for power supply <
number
> is lost.
LCD Message Power input for PSU <
number
> is lost. Check PSU cables.
Details The power supply is installed correctly but an input source is not
connected or is not functional.
Action Verify the input source is attached to the power supply. Verify the
input power is within the operating requirements for the power
supply.
111
Error Code Message Information
PSU0004
Message The power input for power supply <
number
> is outside of the
allowable range.
LCD Message Power input for PSU <
number
> is outside of range. Check PSU
cables.
Details The operating requirements for the power supply may be found in this
manual or on the power supply itself.
Action Verify the input source is attached to the power supply. Verify the
input power is within the operating requirements for the power
supply.
PSU0005
Message The power input for power supply <
number
> is outside of the
allowable range, but it is attached to the system.
Details The operating requirements for the power supply may be found in this
manual or on the power supply itself.
Action Verify the input power is within the operating requirements for the
power supply.
PSU0006
Message Power supply <
number
> type mismatch.
LCD Message Power supply <
number
> is incorrectly configured. Check PSU.
Details Power supplies should be of the same input type and power rating.
Action Install matched power supplies and review proper configuration in
this manual.
PSU0007
Message Power supply <
number
> is operating at 110 volts, and could cause a
circuit breaker fault.
Details A power supply that is designed to operate at 220V, but is connected
to a 110V power source requires additional current for operation. The
additional current may trip circuit-breakers or cause other electrical
issues with the input source.
Action Check input power source and cabling. Use recommended input
power. Review this Manual. If the issue persists, see Getting Help.
PSU0008
Message Power supply <
number
> voltage rating does not match the system's
requirements.
Details The system does not support mixed voltage power supplies.
Action Install a power supply with the correct voltage rating.
PSU0016
Message Power supply <
number
> is absent.
112
Error Code Message Information
LCD Message PSU <
number
> is absent. Check PSU.
Details The supply has been removed or has failed.
Action
1. Remove and reinstall the power supply.
2. Check cables and subsystem components in the system for
damage.
3. If the issue persists, see Getting Help.
PSU0031
Message Cannot communicate with power supply <
number
>.
LCD Message Cannot communicate with PSU <
number
>. Re-seat PSU.
Details The power supply may operate, however power supply monitoring
will be degraded. System performance may be degraded.
Action Remove and reinstall the power supply. If the issue persists, see
Getting Help.
PSU1201
Message Power supply redundancy is lost.
Details The power supply will try to operate in a degraded state. System
Performance and power redundancy may be degraded or lost.
Action Check input power. Reinstall the power supply. If the issue persists,
see Getting Help.
PSU1202
Message Power supply redundancy is degraded.
Details The power supply will try to operate in a degraded state. System
Performance and power redundancy may be degraded or lost.
Action Remove input power and reinstall supply at the next service window.
PSU1203
Message The power supplies are not redundant.
LCD Message Lost PSU redundancy. Check PSU cables.
Details The current power operational mode is non-redundant because of a
power supply exception, a power supply inventory change, or a
system power inventory change.
Action Check the event log for power supply failures. Review system
configuration and power consumption.
PSU1204
Message The power supplies are not redundant. Insufficient resources to
maintain normal operations.
LCD Message PSU redundancy degraded. Check PSU cables.
113
Error Code Message Information
Details The current power operational mode is non-redundant because of a
power supply exception, a power supply inventory change, or a
system power inventory change.
Action Check the event log for power supply failures. Review system
configuration and power consumption.
PWR1001
Message The system performance was degraded.
LCD Message System performance degraded. Check PSUs and system
configuration.
Details To avoid shutdown, system performance has been degraded.
Action Review system configuration and system logs for thermal or
environmental failures and warnings.
PWR1002
Message The system performance degraded because of thermal protection.
Details To avoid shutdown, system performance has been degraded.
Action Review system configuration and system logs for thermal or
environmental failures and warnings.
PWR1003
Message The system performance degraded because cooling capacity has
changed.
Details The current power supply configuration does not meet the platform
requirements to enable redundancy. If a power supply fails the
system may shutdown.
Action If unintended, review system configuration and power consumption
and install power supplies accordingly. Check power supply status
for failures.
PWR1004
Message The system performance degraded because power capacity has
changed.
Details The system may power down or operate in a performance degraded
state.
Action Check the event log for power supply failures. Review system
configuration and power consumption and upgrade or install power
supplies accordingly.
PWR1005
Message The system performance degraded because the user-defined power
capacity has changed.
Details The user-defined power settings have affected system operation.
114
Error Code Message Information
Action If unintended, review system configuration changes and power
policy.
PWR1006
Message The system halted because system power exceeds capacity.
LCD Message System power demand exceeds capacity. System halted.
Details The system halted because system power exceeds capacity.
Action Review system configuration, upgrade power supplies or reduce
system power consumption.
PWR1007
Message The system performance degraded because power exceeds
capacity.
LCD Message System power exceeds capacity. Performance degraded. Check PSU
configuration.
Details The system is currently operating in a performance degraded state to
attempt protect from a power shutdown.
Action Review system configuration, upgrade power supplies or reduce
system power consumption.
PWR1008
Message The system performance degraded because power draw exceeds the
power threshold.
LCD Message System power exceeds threshold. Performance degraded. Check
PSU configuration.
Details The power threshold is configured by the user or automatically by
software based on system configuration.
Action Review system configuration, upgrade power supplies or reduce
system power consumption.
RFM1003
Message Removable Flash Media <
name
> is not IPMI-function ready.
Details The removable flash media is installed but improperly configured or
failed to initialize.
Action If unintended, reinstall the flash media and module.
RFM1005
Message Removable Flash Media <
name
> is not ready.
Details The media is being prepared or is under maintenance. If the problem
persists, reinstall the card.
Action Wait for the media to be ready.
115
Error Code Message Information
RFM1006
Message Removable Flash Media <
name
> is offline.
Details At boot, the Card Identification (CID) signature of the card is different
from the Non-volatile (NV) storage value or the card is the destination
of a copy operation that is in-progress.
Action If unintended, reinstall the flash media.
RFM1008
Message Failure detected on Removable Flash Media <
name
>.
LCD Message Removable Flash Media <
name
> failed. Check SD Card.
Details An error was reported during a SD card read or write.
Action Reseat the flash media, if the issue persists replace the media.
RFM1014
Message Removable Flash Media <
name
> is write protected.
LCD Message Removable Flash Media <
name
> is write protected. Check SD Card.
Details The card is write-protected by the physical latch on the SD card. A
write-protected card cannot be used.
Action If unintended, remove the media and disable write protection.
RFM1016
Message Media not present for Removable Flash Media <
name
>.
Details The SD card is not detected or not installed.
Action If unintended, reinstall the flash media.
RFM1021
Message Removable Flash Media is not IPMI-function ready.
Details The removable flash media is installed but improperly configured or
failed to initialize.
Action If unintended, reinstall the flash media.
RFM1022
Message Removable Flash Media is ready.
Action If unintended, reinstall the flash media.
RFM1023
Message Removable Flash Media is not ready.
Details The media is being prepared or is under maintenance. If the problem
persists, reinstall the card.
Action If unintended, reinstall the flash media.
116
Error Code Message Information
RFM1024
Message Removable Flash Media is offline.
Details At boot, the Card Identification (CID) signature of the card is different
from the Non-volatile (NV) storage value or the card is the destination
of a copy operation that is in-progress.
Action If unintended, reinstall the flash media.
RFM1026
Message Failure detected on Removable Flash Media.
Details An error is reported during a SD card read or write.
Action Reinstall the flash media, if the issue persists replace the media.
RFM1032
Message Removable Flash Media is write protected.
Details The card is write-protected by the physical latch on the SD card.
IDSDM cannot use a write-protected card.
Action If unintended, remove the media and disable write protection.
RFM1034
Message Media not present for Removable Flash Media.
Details The SD card is not detected or not installed.
Action If unintended, reinstall the flash media.
RFM1201
Message Internal Dual SD Module redundancy is lost.
LCD Message Internal Dual SD Module redundancy is lost. Check SD Card.
Details Either one of the SD card or both the SD cards are not functioning
properly.
Action Replace the failed SD card.
RFM1202
Message Internal Dual SD Module redundancy is degraded.
Details Either one of the SD card or both the SD cards are not functioning
properly.
Action Replace the failed SD card.
RFM1203
Message Internal Dual SD Module is not redundant.
Details Internal Dual SD Module is not redundant.
Action Install additional SD card and configure for redundancy if redundancy
is desired.
117
Error Code Message Information
RFM1205
Message Internal Dual SD Module is not redundant. Insufficient resources to
maintain normal operations.
LCD Message Internal Dual SD Module is not redundant. Insufficient resources.
Check SD Card.
Details The current operating configuration cannot maintain redundancy. The
unit may operate in a degraded state.
Action Review this manual and SD card configuration.
RFM2001
Message Internal Dual SD Module <
name
> is absent.
LCD Message Internal Dual SD Module <
name
> is absent. Check SD Card.
Details The SD card module is not detected or not installed.
Action If unintended, reinstall the SD module.
RFM2002
Message Internal Dual SD Module <
name
> is offline.
Details The SD card module is installed but may be improperly installed or
configured incorrectly.
Action Reinstall the SD module.
RFM2004
Message Failure detected on Internal Dual SD Module <
name
>.
LCD Message Internal Dual SD Module <
name
> failed. Check SD Card.
Details The SD card module is installed but improperly configured or failed to
initialize.
Action Reinstall the SD module and remove and reinstall SD cards.
RFM2006
Message Internal Dual SD Module <
name
> is write protected.
Details The module is write-protected. Changes may not be written to the
media.
Action If unintended, remove the media and disable write protection.
SEC0000
Message The chassis is open.
LCD Message Intrusion detected. Check chassis cover.
Details The chassis is open. System performance may be degraded, and
security may be compromised.
Action Close the chassis. Check system logs.
118
Error Code Message Information
SEC0001
Message The drive bay is open.
Details The drive bay is open. A drive may be added or removed. System
performance may be degraded.
Action Close the drive bay. Check system logs.
SEC0002
Message The I/O card area is open.
Details The I/O card area is open. I/O cards may be added or removed.
System performance may be degraded.
Action Close the I/O card area. Check system logs.
SEC0003
Message The processor area is open.
Details The processor area is open. A drive may be added or removed.
System performance may be degraded.
Action Close the processor area. Check system logs.
SEC0004
Message The LAN is disconnected.
Details The LAN is disconnected. Network performance may be degraded.
Action If unintentional, connect network cable.
SEC0005
Message Unauthorized docking is detected.
Details A removable component may have been tampered with, or installed
incorrectly, or does not meet system requirements.
Action Check removable hardware components for correct installation.
Review installation documentation.
SEC0006
Message The fan area is open.
Details The fan area is open. System performance may be degraded.
Action Close the fan area. Check system logs.
SEC0031
Message The chassis is open while the power is on.
LCD Message Intrusion detected. Check chassis cover.
Details The chassis is open. System performance may be degraded, and
security may be compromised.
Action Close the chassis. Check system logs.
119
Error Code Message Information
SEC0033
Message The chassis is open while the power is off.
LCD Message Intrusion detected. Check chassis cover.
Details The chassis was opened while the power was off. System security
may have been comprised.
Action Close the chassis and verify hardware inventory. Check system logs.
SEC0040
Message A critical stop occurred during OS load.
Details Operating system generated critical stop IPMI event. (Sensor type
code = 20H)
Action Check video and operating system logs for additional information
SEC0041
Message BIOS detected an error configuring the Intel Trusted Execution
Technology (TXT).
LCD Message BIOS detected an error configuring TXT. Check system configuration.
Details TXT initialization failure. System configuration may have changed.
Action Check system hardware inventory and software configuration.
SEC0042
Message Processor detected an error while performing an Intel Trusted
Execution Technology (TXT) operation.
LCD Message CPU detected an error while performing a TXT operation. Check
system configuration.
Details TXT CPU microcode boot failure. System configuration may have
changed.
Action Check system hardware inventory and software configuration.
SEC0043
Message BIOS Authenticated Code Module detected an Intel Trusted
Execution Technology (TXT) error during POST.
LCD Message BIOS detected a TXT error during POST. Check system configuration.
Details TXT Post failure. System configuration may have changed.
Action Check system hardware inventory and software configuration.
SEC0044
Message SINIT Authenticated Code Module detected an Intel Trusted
Execution Technology (TXT) error at boot.
LCD Message SINIT detected a TXT error at boot. Check system configuration.
Details TXT initialization failure. System configuration may have changed.
120
Error Code Message Information
Action Check system hardware inventory and software configuration.
SEC0600
Message A secure mode violation detected.
Details This may apply to a physical or remote access attempt.
Action Check system logs for intrusion attempts, and ensure strong
password policies.
SEC0602
Message User password violation detected.
Details This may apply to a physical or remote access attempt.
Action Check system logs for intrusion attempts, and ensure strong
password policies.
SEC0604
Message A setup password violation detected.
Details This may apply to a physical or remote access attempt.
Action Check system logs for intrusion attempts, and ensure strong
password policies.
SEC0606
Message The network boot password violation detected.
Details This may apply to a physical or remote access attempt.
Action Check system logs for intrusion attempts, and ensure strong
password policies.
SEC0608
Message A password violation detected.
Details This may apply to a physical or remote access attempt.
Action Check system logs for intrusion attempts, and ensure strong
password policies.
SEC0610
Message An Out-of-band password violation detected.
Details This may apply to a remote access attempt.
Action Check system logs for intrusion attempts, and ensure strong
password policies.
SEL0002
Message Logging is disabled.
Details This message is displayed when event logging of a specific type is
disabled by the user.
121
Error Code Message Information
Action If unintended, re-enable logging.
SEL0006
Message All event logging is disabled.
Details This message is displayed when all event logging has been disabled
by the user.
Action If unintended, re-enable logging.
SEL0008
Message Log is full.
Details When the event log is full, additional events are not written to the log.
Older events may be overwritten and lost. This message may also
appear if the user disabled event logging.
Action Backup and clear log.
SEL0010
Message Log is almost full.
Details When the event log is full, additional events are not written to the log.
Older events may be overwritten and lost.
Action Backup and clear log at the next maintained time.
SEL0012
Message Could not create or initialize the system event log.
Details If the system event log fails to initialize, platform status and failure
events are not captured. Some management software do not report
platform exceptions.
Action Reboot the management controller or iDRAC. Cycle system input
power. If problem persists call support.
SEL1204
Message An unknown system hardware failure detected.
LCD Message Unknown system hardware failure.
Details If the system event log failed to initialize platform status and failure
events are not captured. Some management software will not report
platform exceptions.
Action Re-configure system to minimum supported configuration. If issues
persists, contact support.
SEL1209
Message The platform event filter action failed.
Details System policies or permissions may prevent the action from
executing. If configured, the system does not execute the action on
122
Error Code Message Information
a platform event (such as power down, cycle, interrupt, and send
alert).
Action Review platform event configuration.
SEL1211
Message The time-stamp clock could not be synchronized.
Details The time stamp on system event log events may not correlate to the
system time.
Action Cycle system input power. If problem persists, contact support.
SEL1300
Message No bootable media found.
Details System setup displays the system boot order. The local video screen
may also show additional information. (IPMI sensor type code 1eh -
offset 00h).
Action Check system boot settings. Check if mass storage controller
configuration settings are applicable.
SEL1302
Message Non-bootable diskette detected.
Details The disk in the drive is not formatted correctly or does not contain the
necessary operating system files.
Action Replace diskette with a bootable disk.
SEL1304
Message The PXE server not found.
Details PXE is one way to boot a system from the network.
Action Check the network and PXE server configuration.
SEL1306
Message Invalid boot sector found.
Details The disk in the drive is not formatted correctly or does not contain the
necessary operating system files.
Action Replace diskette with a bootable disk.
SEL1308
Message A time-out occurred while waiting for user to select a boot source.
Details The system has failed to boot to an operating system and needs the
user to select a boot source.
Action Select boot source within the time allowed.
SEL1501
Message Chassis management controller (CMC) redundancy is lost.
123
Error Code Message Information
Details An action or failure has taken place that breaks CMC redundancy.
Action Check the CMC network cables and network connections. Check that
CMC firmware versions match.
SEL1502
Message Chassis management controller (CMC) redundancy is degraded.
Details An action or failure has taken place that breaks CMC redundancy.
Action Check the CMC network cables and network connections. Check that
CMC firmware versions match.
SEL1504
Message The chassis management controller (CMC) is not redundant.
Insufficient resources to maintain normal operations.
Details There is not enough available power for two CMC's to operate.
Action Check the overall power consumption and power status.
SEL1506
Message Lost communications with Chassis Group Member <
number
>.
Details The primary CMC has lost communication with the indicated member
CMC.
Action Check the network cable and network connections.
SEL1508
Message Member <
number
> could not join the Chassis Group.
Details The indicated member CMC is a leader of a different CMC stacking
group.
Action Check if member CMC is a leader of a different chassis group.
SEL1510
Message An authentication error detected for Chassis Group Member
<
number
>.
Details Group master CMC could not log into the group member CMC.
Action Check the login credentials of CMC.
SEL9900
Message An unsupported event occurred.
Details The current software version cannot decode this event. You may
need to review this event using a tool which displays raw data such
as Ipmitool with the -vvv option or Racadm with the -E option.
Action Upgrade the management software.
124
Error Code Message Information
SWC4004
Message A firmware or software incompatibility detected between iDRAC in
slot <
number
> and CMC.
Details FlexAddress is not implemented in one of the versions of firmware.
Action Check the firmware versions of iDRAC and CMC. Update with the
latest version.
SWC4006
Message A firmware or software incompatibility detected between system
BIOS in slot <
number
> and CMC.
Details FlexAddress is not implemented in one of the versions of firmware.
Action Check the firmware versions of BIOS and CMC. Update with the latest
version.
SWC4008
Message A firmware or software incompatibility detected between CMC 1 and
CMC 2.
Details FlexAddress is not implemented in one of the versions of firmware.
Please update the firmware.
Action Check firmware versions. Update CMC 1 and CMC 2 firmware to
match.
SWC5001
Message <
name
> upgrade failed.
Action Reboot the system and attempt the upgrade again.
TMP0100
Message The system board <
name
> temperature is less than the lower
warning threshold.
LCD Message System board <
name
> temperature is outside of range.
Details Ambient air temperature is too cool.
Action Check the system operating environment.
TMP0101
Message The system board <
name
> temperature is less than the lower critical
threshold.
LCD Message System board <
name
> temperature is outside of range.
Details Ambient air temperature is too cool.
Action Check the system operating environment.
TMP0102
Message The system board <
name
> temperature is greater than the upper
warning threshold
125
Error Code Message Information
LCD Message System board <
name
> temperature is outside of range.
Details Ambient air temperature is too warm or one or more fans may have
failed.
Action The system board <
name
> temperature is outside of the optimum
range. Check the fans.
TMP0103
Message The system board <
name
> temperature is greater than the upper
critical threshold.
LCD Message System board <
name
> temperature is outside of range.
Details Ambient air temperature is too warm or one or more fans may have
failed.
Action The system board <
name
> temperature is outside of the optimum
range. Check the fans.
TMP0104
Message The system board <
name
> temperature is outside of range.
LCD Message System board <
name
> temperature is outside of range.
Details Ambient air temperature is too warm or cool.
Action The system board <
name
> temperature is outside of the optimum
range. Check Fans.
TMP0106
Message The memory module <
number
> temperature is less than the lower
warning threshold.
LCD Message Memory module <
number
> temperature is outside of range.
Details Ambient air temperature is too cool.
Action Check the system operating environment.
TMP0107
Message The memory module <
number
> temperature is less than the lower
critical threshold.
LCD Message Memory module <
number
> temperature is outside of range.
Details Ambient air temperature is too cool.
Action Check the system operating environment.
TMP0108
Message The memory module <
number
> temperature is greater than the upper
warning threshold.
LCD Message Memory module <
number
> temperature is outside of range. Check
Fans.
126
Error Code Message Information
Details Ambient air temperature is too warm or one or more fans may have
failed.
Action The system board <
name
> temperature is outside of the optimum
range. Check Fans.
TMP0109
Message The memory module <
number
> temperature is greater than the upper
critical threshold.
LCD Message Memory module <
number
> temperature is outside of range. Check
Fans.
Details Ambient air temperature is too warm or one or more fans may have
failed.
Action The system board <
name
> temperature is outside of the optimum
range. Check Fans.
TMP0110
Message The memory module <
number
> temperature is outside of range.
LCD Message Memory module <
number
> temperature is outside of range. Check
Fans.
Details Ambient air temperature is too warm or cool.
Action Check the system operating environment.
TMP0112
Message The <
name
> temperature is less than the lower warning threshold.
LCD Message The <
name
> temperature is outside of range.
Details Ambient air temperature is too cool.
Action Check the system operating environment.
TMP0113
Message The <
name
> temperature is less than the lower critical threshold.
LCD Message The <
name
> temperature is outside of range.
Details Ambient air temperature is too cool.
Action Check the system operating environment.
TMP0114
Message The <
name
> temperature is greater than the upper warning
threshold.
LCD Message The <
name
> temperature is outside of range. Check Fans
Details Ambient air temperature is too warm or one or more fans may have
failed.
127
Error Code Message Information
Action Check the system operating environment and review event log for fan
failures.
TMP0115
Message The <
name
> temperature is greater than the upper critical threshold.
LCD Message The <
name
> temperature is outside of range. Check Fans
Details Ambient air temperature is too warm or one or more fans may have
failed.
Action Check the system operating environment and review event log for fan
failures.
TMP0116
Message The <
name
> temperature is outside of range.
LCD Message The <
name
> temperature is outside of range. Check Fans
Action Check the system operating environment and review event log for fan
failures.
TMP0118
Message The system inlet temperature is less than the lower warning
threshold.
LCD Message System inlet temperature is outside of range.
Details Ambient air temperature is too cool.
Action Check the system operating environment.
TMP0119
Message The system inlet temperature is less than the lower critical threshold.
LCD Message System inlet temperature is outside of range.
Details Ambient air temperature is too cool.
Action Check the system operating environment.
TMP0120
Message The system inlet temperature is greater than the upper warning
threshold.
LCD Message System inlet temperature is outside of range.
Details Ambient air temperature is too warm or one or more fans may have
failed.
Action Check the system operating environment and review event log for fan
failures.
TMP0121
Message The system inlet temperature is greater than the upper critical
threshold.
128
Error Code Message Information
LCD Message System inlet <
name
> temperature is outside of range. Check Fans.
Details Ambient air temperature is too warm or one or more fans may have
failed.
Action Check the system operating environment and review event log for fan
failures.
TMP0122
Message The system inlet temperature is outside of range.
LCD Message System inlet <
name
> temperature is outside of range. Check Fans.
Details Ambient air temperature is too warm or cool.
Action Check the system operating environment and review event log for fan
failures.
TMP0100
Message Disk drive bay temperature is less than the lower warning threshold.
Details Ambient air temperature is too cool.
Action Check the system operating environment.
TMP0104
Message Disk drive bay temperature is less than the lower critical threshold.
LCD Message Disk drive bay temperature is outside of range. Check Fans.
Details Ambient air temperature is too cool.
Action Check the system operating environment.
TMP0126
Message Disk drive bay temperature is greater than the upper warning
threshold.
LCD Message Disk drive bay temperature is outside of range. Check Fans.
Details Ambient air temperature is too warm or one or more fans may have
failed.
Action Check the system operating environment and review event log for fan
failures.
TMP0128
Message Disk drive bay temperature is outside of the allowable range.
LCD Message Disk drive bay temperature is outside of range. Check Fans.
Details Ambient air temperature is too warm or cool.
Action Check the system operating environment and review event log for fan
failures.
129
Error Code Message Information
TMP0130
Message The control panel temperature is less than the lower warning
threshold.
LCD Message Control panel temperature is outside of range.
Details Ambient air temperature is too cool.
Action Check the system operating environment.
TMP0132
Message The control panel temperature is greater than the upper warning
threshold.
LCD Message Control panel temperature is outside of range.
Details Ambient air temperature is too warm or one or more fans may have
failed.
Action Check the system operating environment and review event log for fan
failures.
TMP0134
Message The control panel temperature is outside of the allowable range.
LCD Message Control panel temperature is outside of range.
Details Ambient air temperature is too warm or cool.
Action Check the system operating environment and review event log for fan
failures.
VLT0100
Message Processor module <
name
> voltage is less than the lower warning
threshold.
LCD Message Processor module <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for
bent pins.
3. If the issue persists, see Getting Help.
VLT0101
Message Processor module <
name
> voltage is less than the lower critical
threshold.
LCD Message Processor module <
name
> voltage is outside of range.
130
Error Code Message Information
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for
bent pins.
3. If the issue persists, see Getting Help.
VLT0102
Message Processor module <
name
> voltage is greater than the upper warning
threshold.
LCD Message Processor module <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for
bent pins.
3. If the issue persists, see Getting Help.
VLT0103
Message Processor module <
name
> voltage is greater than the upper critical
threshold.
LCD Message Processor module <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for
bent pins.
3. If the issue persists, see Getting Help.
VLT0104
Message Processor module <
name
> voltage is outside of the allowable range.
LCD Message Processor module <
name
> voltage is outside of range.
131
Error Code Message Information
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for
bent pins.
3. If the issue persists, see Getting Help.
VLT0200
Message The system board <
name
> voltage is less than the lower critical
threshold.
LCD Message System board voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Remove the processor module. Inspect processor socket for
bent pins.
3. If the issue persists, see Getting Help.
VLT0201
Message The system board <
name
> voltage is less than the lower warning
threshold.
LCD Message System board voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0202
Message The system board <
name
> voltage is greater than the upper warning
threshold.
LCD Message System board voltage is outside of range.
132
Error Code Message Information
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0203
Message The system board <
name
> voltage is greater than the upper critical
threshold.
LCD Message System board voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0204
Message The system board <
name
> voltage is outside of the allowable range.
LCD Message System board voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0206
Message The memory module <
number
> <
name
> voltage is less than the lower
warning threshold.
LCD Message Memory module <
number
> <
name
> voltage is outside of range.
133
Error Code Message Information
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0207
Message The memory module <
number
> <
name
> voltage is less than the lower
critical threshold.
LCD Message Memory module <
number
> <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0208
Message The memory module <
number
> <
name
> voltage is greater than the
upper warning threshold.
LCD Message Memory module <
number
> <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0209
Message The memory module <
number
> <
name
> voltage is greater than the
upper critical threshold.
LCD Message Memory module <
number
> <
name
> voltage is outside of range.
134
Error Code Message Information
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0210
Message The memory module <
number
> <
name
> voltage is outside of range.
LCD Message Memory module <
number
> <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0212
Message The disk drive bay <
name
> voltage is less than the lower warning
threshold.
LCD Message The disk drive bay <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0213
Message The disk drive bay <
name
> voltage is less than the lower critical
threshold.
LCD Message The disk drive bay <
name
> voltage is outside of range.
135
Error Code Message Information
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0214
Message The disk drive bay <
name
> voltage is greater than the upper critical
threshold.
LCD Message The disk drive bay <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0215
Message The disk drive bay <
name
> voltage is greater than the upper critical
threshold.
LCD Message The disk drive bay <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0216
Message The <
name
> voltage is outside of range.
LCD Message The <
name
> voltage is outside of range.
136
Error Code Message Information
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0218
Message The <
name
> voltage is less than the lower warning threshold.
LCD Message The <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0219
Message The <
name
> voltage is less than the lower critical threshold.
LCD Message The <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0220
Message The <
name
> voltage is greater than the upper warning threshold.
LCD Message The <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
137
Error Code Message Information
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0221
Message The <
name
> voltage is greater than the upper critical threshold.
LCD Message The <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0222
Message The <
name
> voltage is outside of range.
LCD Message The <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0224
Message The memory module <
name
> voltage is less than the lower warning
threshold.
LCD Message Memory module <
number
> <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
138
Error Code Message Information
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0225
Message The memory module <
name
> voltage is less than the lower critical
threshold.
LCD Message Memory module <
number
> <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0226
Message The memory module <
name
> voltage is greater than the upper
warning threshold.
LCD Message Memory module <
number
> <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0227
Message The memory module <
name
> voltage is greater than the upper critical
threshold.
LCD Message Memory module <
number
> <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
139
Error Code Message Information
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0228
Message The memory module <
name
> voltage is outside of range.
LCD Message Memory module <
number
> <
name
> voltage is outside of range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-configure the system to minimum configuration, inspect and
reinstall system cables.
3. If the issue persists, see Getting Help.
VLT0230
Message The PCIe mezzanine card <
number
> <
name
> voltage is less than the
lower warning threshold.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-seat the PCIe mezzanine card.
3. If the issue persists, see Getting Help.
VLT0231
Message The PCIe mezzanine card <
number
> <
name
> voltage is less than the
lower critical threshold.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
140
Error Code Message Information
2. Re-seat the PCIe mezzanine card.
3. If the issue persists, see Getting Help.
VLT0232
Message The PCIe mezzanine card <
number
> <
name
> voltage is greater than
the upper warning threshold.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-seat the PCIe mezzanine card.
3. If the issue persists, see Getting Help.
VLT0233
Message The PCIe mezzanine card <
number
> <
name
> voltage is greater than
the upper critical threshold.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-seat the PCIe mezzanine card.
3. If the issue persists, see Getting Help.
VLT0234
Message The PCIe mezzanine card <
number
> <
name
> voltage is outside of
range.
Details System hardware detected an over voltage or under voltage
condition.
If multiple voltage exceptions occur consecutively the system may
power down in fail-safe mode.
Action
1. Review system logs for power supply exceptions.
2. Re-seat the PCIe mezzanine card.
3. If the issue persists, see Getting Help.
141
Warning Messages
A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.
For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive. Warning
messages usually interrupt the task and require you to respond by typing y (yes) or n (no).
NOTE: Warning messages are generated by either the application or the operating system. For more information,
see the documentation that accompanied the operating system or application.
Diagnostic Messages
The system diagnostic utilities may issue messages if you run diagnostic tests on your system. See Running The
Embedded System Diagnostics for more information about system diagnostics.
Alert Messages
Systems management software generates alert messages for your system. Alert messages include information, status,
warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems
management software documentation.
142