Dell PowerEdge VRTX – страница 5

Инструкция к Компьютеру Dell PowerEdge VRTX

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Error Code Message Information

Details The system board battery is either missing, bad, or unable to charge

due to thermal issues.

Action Check system fans. Replace the system board battery.

BAT0002

Message The system board battery has failed.

LCD Message The system board battery has failed. Check battery.

Details The system board battery is either missing or bad.

Action See Getting Help.

BAT0004

Message The system board battery is absent.

LCD Message The system board battery is absent. Check battery.

Action Reinstall the system board battery.

BAT0005

Message The storage battery is low.

Details System has to remain powered on to charge the battery.

Action Allow the battery to charge. If the issue persists, see Getting Help.

BAT0007

Message The storage battery has failed.

LCD Message The storage battery has failed. Check battery.

Details Verify the cable connection between the storage battery and the

controller.

Action Verify the storage battery installation.

BAT0010

Message The storage battery for disk drive bay <

bay

> is low.

Details System has to remain powered on to charge the storage battery.

Action Allow the storage battery to charge. If the issue persists, see Getting

Help.

BAT0012

Message The storage battery for disk drive bay <

bay

> has failed.

LCD Message Battery for disk drive bay <

bay

> has failed. Check battery.

Details Verify the cable connection between the storage battery and the

controller.

Action Verify the storage battery installation.

BAT0014

Message The storage battery for disk drive bay <

bay

> is absent.

81

Error Code Message Information

LCD Message Battery for disk drive bay <

bay

> is absent. Check battery.

Details Verify the cable connection between the storage battery and the

controller.

Action Verify the storage battery installation.

BAT0015

Message The <

name

> battery is low.

Details The low <

name

> battery may impact system performance negatively.

Action Recharge the <

name

> battery if possible. If the problem continues

replace the <

name

> battery.

BAT0017

Message The <

name

> battery has failed.

LCD Message The <

name

> battery has failed. Check battery.

Details The <

name

> battery is either missing, bad, or unable to charge due to

thermal issues.

Action Check system fans. Replace the <

name

> battery.

BAT0019

Message The <

name

> battery is absent.

LCD Message The <

name

> battery is absent. Check battery.

Details The failed or missing <

name

> battery may reduce system

performance.

Action Check system fans. Replace the <

name

> battery.

CBL0006

Message Multiple storage controllers are incorrectly connected to the same

backplane <

Bay ID

>.

Details Unsupported backplane configuration.

Action Check backplane configuration. Reconnect cable. If the issue

persists, see Getting Help.

CPU0000

Message CPU <

number

> has an internal error (IERR).

LCD Message CPU <

number

> has an internal error (IERR).

Details System event log and OS logs may indicate that the exception is

external to the processor.

Action Review System Event Log and Operating System Logs. If the issue

persists, see Getting Help.

CPU0001

Message CPU <

number

> has a thermal trip (over-temperature) event.

82

Error Code Message Information

LCD Message CPU <

number

> has a thermal trip. Check CPU heat sink.

Details The processor temperature increased beyond the operational range.

Action Review logs for fan failures, replace failed fans. If no fan failures are

detected, check inlet temperature (if available) and reinstall

processor heat-sink.

CPU0002

Message CPU <

number

> has failed the built-in self-test (BIST).

Action

1. Turn system off and remove input power for one minute.

Reapply input power and turn system on.

2. Make sure the processor is seated correctly.

3. If the issue persists, see Getting Help.

CPU0003

Message CPU <

number

> is stuck in POST.

Action

1. Turn system off and remove input power for one minute.

Reapply input power and turn system on.

2. Reduce system configuration to minimum memory and remove

all PCI devices. If system completes POST, update system BIOS.

reinstall memory and PCI one component at a time to meet the

original configuration.

3. If the issue persists, see Getting Help.

CPU0004

Message CPU <

number

> failed to initialize.

Action

1. Turn system off and remove input power for one minute.

Reapply input power and turn system on.

2. Make sure the processor is seated correctly.

3. If the issue persists, see Getting Help.

CPU0005

Message CPU <

number

> configuration is unsupported.

LCD Message CPU <

number

> configuration is unsupported. Check CPU or BIOS

revision.

Details System is unable to boot or may run in a degraded state.

Action Review the technical specifcations for supported processor types.

CPU0006

Message Unrecoverable CPU complex error detected on CPU <

number

>.

Details System is unable to boot or may run in a degraded state.

83

Error Code Message Information

Action

1. Turn system off and remove input power for one minute.

Reapply input power and turn system on.

2. Make sure the processor is seated correctly.

3. If the issue persists, see Getting Help.

CPU0008

Message CPU <

number

> is disabled.

Details System is unable to boot or may run in a degraded state.

Action If unexpected, check presence, and system setup (BIOS)

configuration.

CPU0010

Message CPU <

number

> is throttled.

Details The CPU is throttled due to thermal or power conditions.

Action Review system logs for power or thermal exceptions.

CPU0023

Message CPU <

number

> is absent.

LCD Message CPU <

number

> is absent. Check CPU.

Action Verify processor installation. If present, re-seat the processor.

CPU0100

Message CPU <

number

> temperature is less than the lower warning threshold.

Details System performance may be degraded.

Action Check system operating environment.

CPU0101

Message CPU <

number

> temperature is less than the lower critical threshold.

LCD Message CPU <

number

> temperature is outside of range.

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

CPU0102

Message CPU <

number

> temperature is greater than the upper warning

threshold.

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

CPU0103

Message CPU <

number

> temperature is greater than the upper critical

threshold.

84

Error Code Message Information

LCD Message CPU <

number

> temperature is outside of range. Check fans.

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

CPU0104

Message CPU <

number

> temperature is outside of range.

LCD Message CPU <

number

> temperature is outside of range. Check fans.

Details System performance may be degraded.

Action Check system operating environment, fans, and heat-sinks.

CPU0200

Message CPU <

number

> <

name

> voltage is less than the lower warning

threshold.

Details Low voltages may be the result of a problem with the voltage

regulator or a problem with the processor. The low voltage may

cause the processor to fail to operate.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0201

Message CPU <

number

> <

name

> voltage is less than the lower critical

threshold.

LCD Message CPU <

number

> <

name

> voltage is outside of range. Re-seat CPU.

Details Low voltages may be the result of a problem with the voltage

regulator or a problem with the processor. When the critical

threshold is crossed, the processor will fail to operate. The system

may power down.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0202

Message CPU <

number

> <

name

> voltage is greater than the upper warning

threshold.

Details High voltages may be the result of problem with the voltage regulator

or a problem with the processor. Elevated voltages may result in

85

Error Code Message Information

damage to the processor or other electronic components in side the

system.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0203

Message CPU <

number

> <

name

> voltage is greater than the upper critical

threshold.

LCD Message CPU <

number

> <

name

> voltage is outside of range. Re-seat CPU.

Details High voltages may be the result of problem with the voltage regulator

or a problem with the processor. Elevated voltages may result in

damage to the processor or other system electrical components. The

system may power down.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0204

Message CPU <

number

> <

name

> voltage is outside of range.

LCD Message CPU <

number

> <

name

> voltage is outside of range. Re-seat CPU.

Details Voltages outside the allowable range may damage electrical

components or may cause the system to shutdown.

Action

1. Turn system off and remove input power for one minute.

2. Ensure the processor is seated correctly.

3. Reapply input power and turn system on.

4. If the issue persists, see Getting Help.

CPU0700

Message CPU <

number

> initialization error detected.

LCD Message CPU <

number

> initialization error detected. Power cycle system.

Details System BIOS was unable to initialize the processor.

Action

1. Turn system off and remove input power for one minute.

2. Ensure the processor is seated correctly.

3. Reapply input power and turn system on.

86

Error Code Message Information

4. If the issue persists, see Getting Help.

CPU0701

Message CPU <

number

> protocol error detected.

LCD Message CPU <

number

> protocol error detected. Power cycle system.

Details System event log and operating system logs may indicate that the

exception is external to the processor.

Action

1. Check system and operating system logs for exceptions. If no

exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

5. If the issue persists, see Getting Help.

CPU0702

Message CPU bus parity error detected.

LCD Message CPU bus parity error detected. Power cycle system.

Details System event log and operating system logs may indicate that the

exception is external to the processor.

Action

1. Check system and operating system logs for exceptions. If no

exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

5. If the issue persists, see Getting Help.

CPU0703

Message CPU bus initialization error detected.

LCD Message CPU bus initialization error detected. Power cycle system.

Details System event log and operating system logs may indicate that the

exception is external to the processor.

Action

1. Check system and operating system logs for exceptions. If no

exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

5. If the issue persists, see Getting Help.

87

Error Code Message Information

CPU0704

Message CPU <

number

> machine check error detected.

LCD Message CPU <

number

> machine check error detected. Power cycle system.

Details System event log and operating system logs may indicate that the

exception is external to the processor.

Action

1. Check system and operating system logs for exceptions. If no

exceptions are found, continue.

2. Turn system off and remove input power for one minute.

3. Ensure the processor is seated correctly.

4. Reapply input power and turn system on.

5. If the issue persists, see Getting Help.

CPU0801

Message CPU <

number

> voltage regulator module failed.

LCD Message CPU <

number

> voltage regulator module failed. Re-seat module.

Details System performance may be degraded or the system may fail to

operate.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0802

Message A predictive failure detected on CPU <

number

> voltage regulator

module.

Details System performance may be degraded or the system may fail to

operate.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0803

Message The power input for CPU <

number

> voltage regulator module is lost.

LCD Message Lost power input for CPU <

number

>voltage regulator module. Re-seat

module.

Details System performance may be degraded or the system may fail to

operate.

88

Error Code Message Information

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0804

Message The power input for CPU <

number

> voltage regulator module is

outside of range.

LCD Message The power input for CPU <

number

> voltage regulator module is

outside of range. Re-seat module.

Details System performance may be degraded or the system may fail to

operate.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0805

Message The power input for CPU <

number

> voltage regulator module is

outside of range, but it is attached to the system.

Details System performance may be degraded or the system may fail to

operate.

Action

1. Turn system off and remove input power for one minute.

2. Reapply input power and turn system on.

3. Ensure the processor is seated correctly.

4. If the issue persists, see Getting Help.

CPU0806

Message CPU <

number

> voltage regulator module is incorrectly configured.

LCD Message CPU <

number

> voltage regulator module incorrectly configured.

Check configuration.

Details System performance may be degraded or the system may fail to

operate.

Action Review this manual for proper configuration and installation

procedures.

CPU0816

Message CPU <

number

> voltage regulator module is absent.

LCD Message CPU <

number

> voltage regulator module absent. Check module.

89

Error Code Message Information

Details System performance may be degraded or the system may fail to

operate.

Action If removal was unintended, check presence and reinstall.

HWC1001

Message The <

name

> is absent.

LCD Message The <

name

> is absent. Check hardware.

Details The absent device may be necessary for proper operation. System

functionality may be degraded.

Action Reinstall or reconnect the hardware.

HWC1002

Message The <

name

> is disabled.

Action If device disabled unexpectedly, re-enable device.

HWC1005

Message The storage adapter is absent.

LCD Message The storage adapter is absent. Check hardware.

Details The storage adapter may be necessary for proper operation. System

functionality may be degraded.

Action Install storage adapter.

HWC1006

Message The storage adapter is disabled.

Action If adapter disabled unexpectedly, re-enable the storage adapter.

HWC1009

Message The backplane is absent.

LCD Message The backplane is absent. Check hardware.

Details The backplane may be necessary for proper operation. System

functionality may be degraded.

Action If removal was unintended, check presence, then reinstall or

reconnect.

HWC1010

Message The backplane is disabled.

Action If disabled unexpectedly, re-enable backplane.

HWC1015

Message The PCIe mezzanine card <

number

> is absent.

Details The PCIe mezzanine card may be necessary for proper operation.

System functionality may be degraded.

90

Error Code Message Information

Action If removal was unintended, check presence, then reinstall or

reconnect.

HWC2006

Message The <

name

> is not installed correctly.

LCD Message The <

name

> is not installed correctly. Check connection.

Details The device may be necessary for proper operation. System

functionality may be degraded.

Action Check presence, then re-install or reconnect.

HWC2008

Message A fabric mismatch detected between IOM and PCIe mezzanine card

<

number

>.

Details The fabric type for the IOM and PCIe mezzanine cards must match.

Action Check chassis fabric type in CMC GUI and compare to the type of

IOM or PCIe mezzanine card.

HWC2011

Message The riser board cable or interconnect is not connected, or is

improperly connected.

LCD Message Riser board cable or interconnect failure. Check connection.

Details The riser server module cable may be necessary for proper

operation. System functionality may be degraded.

Action Check the riser board or interconnect presence, then reinstall or

reconnect.

HWC3000

Message The <

name

> is removed.

Details The removed device may be necessary for proper operation. System

functionality may be degraded.

Action If removal was unintended, check presence of the removed device,

then reinstall or reconnect

HWC3002

Message Server <

number

> is removed.

Action If removal was unintended, check presence of the server, then

reinsert.

HWC3004

Message IO module <

number

> is removed.

Action If removal was unintended, check presence of the IO module, then

reinsert.

91

Error Code Message Information

HWC4000

Message A hardware incompatibility detected between BMC/iDRAC firmware

and CPU.

LCD Message Incompatibility between BMC/iDRAC firmware and CPU. Update

firmware.

Details A hardware incompatibility was detected between BMC/iDRAC

firmware and Processor(s). An iDRAC or BMC firmware update is

needed.

Action Update the BMC/iDRAC firmware. If the issue persists, see Getting

Help.

HWC4002

Message A hardware incompatibility detected between BMC/iDRAC firmware

and other hardware.

Details A hardware incompatibility was detected between BMC/iDRAC

firmware and other hardware. An iDRAC or BMC firmware update is

needed.

Action Update the BMC/iDRAC firmware. If the issue persists, see Getting

Help.

HWC4011

Message Hardware unsuccessfully updated for PCIe mezzanine card

<

number

>.

Action Check presence of the hardware, reinstall or reconnect, then

reattempt the update. If the issue persists, see Getting Help.

HWC4013

Message Hardware unsuccessfully updated for embedded NIC.

Action Check presence, reinstall or reconnect, then reattempt the update. If

the issue persists, see Getting Help.

HWC4015

Message Link Tuning error detected.

Details CMC has old firmware. After updating the firmware the CMC will

recognize the device.

Action Update the CMC firmware. If the issue persists, see Getting Help.

HWC5001

Message <

name

> is offline.

Action If unexpected, check presence, then reinstall or reconnect.

HWC5002

Message A fabric mismatch detected on <

name

>.

Details The fabric type for the IOM and PCIe mezzanine cards must match.

92

Error Code Message Information

Action Check chassis fabric type in CMC GUI and compare to the type of

IOM or PCIe mezzanine card.

HWC5004

Message A link tuning failure detected on <

name

>.

Details CMC has old firmware. After updating the firmware the CMC will

recognize the device.

Action Update the CMC firmware. If the issue persists, see Getting Help.

HWC5006

Message A failure is detected on <

name

>.

Action If the issue persists, see Getting Help.

HWC5008

Message Console is not available for the <

name

>.

Action If the issue persists, see Getting Help.

HWC5010

Message <

name

> cannot detect any hosts.

Action If the issue persists, see Getting Help.

HWC5014

Message <

name

> is not functional and is powered off.

Action If the issue persists, see Getting Help.

HWC5031

Message IO module <

number

> is offline.

Details The CMC has powered off the IOM.

Action If the issue persists, see Getting Help.

HWC5032

Message A fabric mismatch detected on IO module <

number

>.

Details The fabric type for IOM's on the same chassis fabric must match.

Action Check chassis fabric type in CMC GUI and compare to the type of

both IOM's.

HWC5034

Message A link tuning failure detected on IO module <

number

>.

Details Link tuning table not supported for this IO modular.

Action Update the CMC firmware. If the issue persists, see Getting Help.

HWC5036

Message A failure is detected on IO module <

number

>.

93

Error Code Message Information

Details The IOM module performance may be impacted.

Action If the issue persists, see Getting Help.

HWC6000

Message The <

name

> controller is offline.

Details Information and status from the controller is unavailable.

Action Remove and reapply input power. If the issue persists, see Getting

Help.

HWC6002

Message The <

name

> controller is stuck in boot mode.

Details Information and status from the controller is unavailable.

Action Remove and reapply input power. If the issue persists, see Getting

Help.

HWC6003

Message The <

name

> controller is booting.

HWC6004

Message Cannot communicate with <

name

> controller.

Details Information and status from the controller is unavailable.

Action Remove and reapply input power. If the issue persists, see Getting

Help.

HWC7002

Message Server <

number

> health changed to a warning state from a normal

state.

Details Server <

number

> health changed to a warning state from a normal

state.

Action Review System Log or front panel for additional information.

HWC7004

Message Server <

number

> health changed to a critical state from either a

normal or warning state.

Details Server <

number

> health changed to a warning state from a normal

state.

Action Review System Log or front panel for additional information.

HWC7006

Message Server <

number

> health changed to a nonrecoverable state from a

less severe state.

Details Server <

number

> health changed to a warning state from a normal

state.

94

Error Code Message Information

Action Review System Log or front panel for additional information.

HWC7008

Message Server <

number

> health changed to a warning state from more

severe state. Server <

number

> health changed to a critical state from

a non-recoverable state.

Details Server <

number

> health changed to a warning state from a normal

state.

Action Review System Log or front panel for additional information.

HWC7010

Message Server <

number

> health changed to a critical state from a

nonrecoverable state.

Details Server <

number

> health changed to a warning state from a normal

state.

Action Review System Log or front panel for additional information.

HWC7012

Message Server <

number

> health changed to a nonrecoverable state.

Details Server <

number

> health changed to a warning state from a normal

state.

Action Review System Log or front panel for additional information.

LNK2700

Message The <

name

> LAN heartbeat is lost.

Details CMC has lost network connection.

Action Check network cable and network connections.

MEM0000

Message Persistent correctable memory errors detected on a memory device

at location(s) <

location

>.

Details This is an early indicator of a possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help .

MEM0001

Message Multi-bit memory errors detected on a memory device at location(s)

<

location

>.

LCD Message Multi-bit memory error on <

location

>. Re-seat memory.

Details The memory module has encountered a uncorrectable error. System

performance may be degraded. The operating system and/or

applications may fail as a result.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

95

Error Code Message Information

MEM0002

Message Parity memory errors detected on a memory device at location

<

location

>.

Details The memory is operational. This an early indicator of a possible future

uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM0003

Message Stuck bit memory error detected on a memory device at location

<

location

>.

Details This is an early indicator of a possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM0004

Message Memory device at location <

location

> is disabled.

Details The memory may not be seated correctly, misconfigured, or has

failed. Memory size is reduced.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM0005

Message Persistent correctable memory error limit reached for a memory

device at location(s) <

location

>.

LCD Message Persistent correctable memory error limit reached for <

location

>. Re-

seat memory.

Details The memory is operational. This an early indicator of a possible future

uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM0007

Message Unsupported memory configuration; check memory device at location

<

location

>.

LCD Message Unsupported memory configuration. Check memory <

location

>.

Details The memory may not be seated correctly, misconfigured, or has

failed. Memory size is reduced.

Action Check the memory configuration. Re-seat the memory modules. If the

issue persists, see Getting Help.

MEM0009

Message Memory device at location <

location

> is throttled.

Details System performance is degraded.

Action If unexpected, review system logs for power or thermal exceptions.

96

Error Code Message Information

MEM0010

Message Memory device at location <

location

> is over heating.

LCD Message Memory device <

location

> is over heating. Check fans.

Details System performance is degraded.

Action If unexpected, review system logs for power or thermal exceptions.

MEM0022

Message Memory device at location <

location

> is absent.

Details The memory may not be seated correctly, misconfigured, or has

failed. Memory size is reduced.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM0701

Message Correctable memory error rate exceeded for <

location

>.

Details The memory may not be operational. This an early indicator of a

possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM0702

Message Correctable memory error rate exceeded for <

location

>.

LCD Message Correctable memory error rate exceeded for <

location

>. Re-seat

memory.

Details The memory may not be operational. This an early indicator of a

possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM1001

Message Memory device at location <

location

> failed to transition to a running

state.

LCD Message Memory device <

location

> failed to transition to a running state. Re-

seat memory

Details The memory may not be operational. This an early indicator of a

possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM1003

Message Memory device at location <

location

> failed to transition to in test.

Details The memory may not be operational. This an early indicator of a

possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

97

Error Code Message Information

MEM1012

Message Memory device at location <

location

> is in a degraded state.

Details The memory may not be operational. This an early indicator of a

possible future uncorrectable error.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM1016

Message Memory device at location <

location

> is not installed correctly.

LCD Message Memory <

location

> is not installed correctly. Reinstall.

Details The memory may not be seated correctly, misconfigured, or has

failed. Memory size is reduced.

Action Check the memory configuration. Re-seat the memory modules. If the

issue persists, see Getting Help.

MEM1205

Message Memory mirror redundancy is lost. Check memory device at

location(s) <

location

>.

LCD Message Memory mirror lost on <

location

>. Power cycle system.

Details The memory may not be seated correctly, misconfigured, or has

failed.

Action Check the memory configuration. Re-seat the memory modules. If the

issue persists, see Getting Help.

MEM1206

Message Memory mirror redundancy is degraded. Check memory device at

location <

location

>.

Details The memory may not be seated correctly, misconfigured, or has

failed.

Action Check the memory configuration. Re-seat the memory modules. If the

issue persists, see Getting Help.

MEM1208

Message Memory spare redundancy is lost. Check memory device at location

<

location

>.

LCD Message Memory spare lost on <

location

>. Power cycle system.

Details Memory sparing is no longer available.

Action Re-seat the memory modules. If the issue persists, see Getting Help.

MEM1212

Message Memory redundancy is lost.

Details The memory may not be seated correctly, misconfigured, or has

failed.

98

Error Code Message Information

Action Review system logs for memory exceptions. reinstall memory at

location <

location

>

MEM1214

Message Memory redundancy is degraded.

Details The memory may not be seated correctly, misconfigured, or has

failed.

Action Check the memory configuration. Re-seat the memory modules. If the

issue persists, see Getting Help.

MEM7002

Message A hardware mismatch detected for memory riser.

LCD Message Memory riser mismatch detected. Check memory riser.

Details Memory riser is installed incorrectly, or failed.

Action Check that the memory riser is installed correctly. If the issue

persists, see Getting Help.

MEM8000

Message Correctable memory error logging disabled for a memory device at

location <

location

>.

LCD Message SBE log disabled on <

location

>. Re-seat memory.

Details Errors are being corrected but no longer logged.

Action Review system logs for memory exceptions. reinstall memory at

location <

location

>.

OSE0000

Message A critical stop occurred during OS load.

Details The system halted due to an exception during operating system load

or operating system initialization.

Action Review operating system logs and system video for additional

information.

OSE0001

Message A runtime critical stop occurred.

Details The system halted due to an exception while the operating system

was running. This is a kernel panic or bug check event.

Action Review operating system logs and system video for additional

information.

OSE0004

Message A soft shut-down initiated by platform event filter.

Details A separate exception or status condition shutdown the operating

system. (IPMI sensor type 20h - offset 04h).

99

Error Code Message Information

Action Review system event log for platform events capable of shutting the

system down.

OSE0005

Message Agent is not responding.

Details Graceful shutdown request to an agent via the BMC did not occur

due to a system hardware or software exception.

Action Review operating system logs and system video for additional

information.

OSE1001

Message Failed to boot from A.

Action Review system boot configuration and boot media. Verify the media in

a: is bootable. See system video for additional information.

OSE1003

Message Failed to boot from C.

Action Review system boot configuration and boot media. Verify the media in

C: is bootable. See system video for additional information.

OSE1005

Message PXE boot failed.

Action Review system boot configuration, local PXE configuration, and PXE

server configuration.

OSE1007

Message Diagnostic boot failed.

Action Review system boot configuration and boot media. See system video

for additional information.

OSE1009

Message Failed to boot from CD-ROM.

Action Review system boot configuration and boot media. Verify the media in

the CDROM is bootable. See system video for additional information.

OSE1011

Message Failed to boot from ROM.

Action Check system event logs for additional exception information. Power

down the system and attempt to boot again.

OSE1013

Message Failed to boot.

Action Review system boot configuration and boot media. See system video

for additional information.

100