Dell PowerEdge VRTX – страница 5
Инструкция к Компьютеру Dell PowerEdge VRTX
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Error Code Message Information
Details The system board battery is either missing, bad, or unable to charge
due to thermal issues.
Action Check system fans. Replace the system board battery.
BAT0002
Message The system board battery has failed.
LCD Message The system board battery has failed. Check battery.
Details The system board battery is either missing or bad.
Action See Getting Help.
BAT0004
Message The system board battery is absent.
LCD Message The system board battery is absent. Check battery.
Action Reinstall the system board battery.
BAT0005
Message The storage battery is low.
Details System has to remain powered on to charge the battery.
Action Allow the battery to charge. If the issue persists, see Getting Help.
BAT0007
Message The storage battery has failed.
LCD Message The storage battery has failed. Check battery.
Details Verify the cable connection between the storage battery and the
controller.
Action Verify the storage battery installation.
BAT0010
Message The storage battery for disk drive bay <
bay
> is low.
Details System has to remain powered on to charge the storage battery.
Action Allow the storage battery to charge. If the issue persists, see Getting
Help.
BAT0012
Message The storage battery for disk drive bay <
bay
> has failed.
LCD Message Battery for disk drive bay <
bay
> has failed. Check battery.
Details Verify the cable connection between the storage battery and the
controller.
Action Verify the storage battery installation.
BAT0014
Message The storage battery for disk drive bay <
bay
> is absent.
81

Error Code Message Information
LCD Message Battery for disk drive bay <
bay
> is absent. Check battery.
Details Verify the cable connection between the storage battery and the
controller.
Action Verify the storage battery installation.
BAT0015
Message The <
name
> battery is low.
Details The low <
name
> battery may impact system performance negatively.
Action Recharge the <
name
> battery if possible. If the problem continues
replace the <
name
> battery.
BAT0017
Message The <
name
> battery has failed.
LCD Message The <
name
> battery has failed. Check battery.
Details The <
name
> battery is either missing, bad, or unable to charge due to
thermal issues.
Action Check system fans. Replace the <
name
> battery.
BAT0019
Message The <
name
> battery is absent.
LCD Message The <
name
> battery is absent. Check battery.
Details The failed or missing <
name
> battery may reduce system
performance.
Action Check system fans. Replace the <
name
> battery.
CBL0006
Message Multiple storage controllers are incorrectly connected to the same
backplane <
Bay ID
>.
Details Unsupported backplane configuration.
Action Check backplane configuration. Reconnect cable. If the issue
persists, see Getting Help.
CPU0000
Message CPU <
number
> has an internal error (IERR).
LCD Message CPU <
number
> has an internal error (IERR).
Details System event log and OS logs may indicate that the exception is
external to the processor.
Action Review System Event Log and Operating System Logs. If the issue
persists, see Getting Help.
CPU0001
Message CPU <
number
> has a thermal trip (over-temperature) event.
82

Error Code Message Information
LCD Message CPU <
number
> has a thermal trip. Check CPU heat sink.
Details The processor temperature increased beyond the operational range.
Action Review logs for fan failures, replace failed fans. If no fan failures are
detected, check inlet temperature (if available) and reinstall
processor heat-sink.
CPU0002
Message CPU <
number
> has failed the built-in self-test (BIST).
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see Getting Help.
CPU0003
Message CPU <
number
> is stuck in POST.
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn system on.
2. Reduce system configuration to minimum memory and remove
all PCI devices. If system completes POST, update system BIOS.
reinstall memory and PCI one component at a time to meet the
original configuration.
3. If the issue persists, see Getting Help.
CPU0004
Message CPU <
number
> failed to initialize.
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see Getting Help.
CPU0005
Message CPU <
number
> configuration is unsupported.
LCD Message CPU <
number
> configuration is unsupported. Check CPU or BIOS
revision.
Details System is unable to boot or may run in a degraded state.
Action Review the technical specifcations for supported processor types.
CPU0006
Message Unrecoverable CPU complex error detected on CPU <
number
>.
Details System is unable to boot or may run in a degraded state.
83

Error Code Message Information
Action
1. Turn system off and remove input power for one minute.
Reapply input power and turn system on.
2. Make sure the processor is seated correctly.
3. If the issue persists, see Getting Help.
CPU0008
Message CPU <
number
> is disabled.
Details System is unable to boot or may run in a degraded state.
Action If unexpected, check presence, and system setup (BIOS)
configuration.
CPU0010
Message CPU <
number
> is throttled.
Details The CPU is throttled due to thermal or power conditions.
Action Review system logs for power or thermal exceptions.
CPU0023
Message CPU <
number
> is absent.
LCD Message CPU <
number
> is absent. Check CPU.
Action Verify processor installation. If present, re-seat the processor.
CPU0100
Message CPU <
number
> temperature is less than the lower warning threshold.
Details System performance may be degraded.
Action Check system operating environment.
CPU0101
Message CPU <
number
> temperature is less than the lower critical threshold.
LCD Message CPU <
number
> temperature is outside of range.
Details System performance may be degraded.
Action Check system operating environment, fans, and heat-sinks.
CPU0102
Message CPU <
number
> temperature is greater than the upper warning
threshold.
Details System performance may be degraded.
Action Check system operating environment, fans, and heat-sinks.
CPU0103
Message CPU <
number
> temperature is greater than the upper critical
threshold.
84

Error Code Message Information
LCD Message CPU <
number
> temperature is outside of range. Check fans.
Details System performance may be degraded.
Action Check system operating environment, fans, and heat-sinks.
CPU0104
Message CPU <
number
> temperature is outside of range.
LCD Message CPU <
number
> temperature is outside of range. Check fans.
Details System performance may be degraded.
Action Check system operating environment, fans, and heat-sinks.
CPU0200
Message CPU <
number
> <
name
> voltage is less than the lower warning
threshold.
Details Low voltages may be the result of a problem with the voltage
regulator or a problem with the processor. The low voltage may
cause the processor to fail to operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0201
Message CPU <
number
> <
name
> voltage is less than the lower critical
threshold.
LCD Message CPU <
number
> <
name
> voltage is outside of range. Re-seat CPU.
Details Low voltages may be the result of a problem with the voltage
regulator or a problem with the processor. When the critical
threshold is crossed, the processor will fail to operate. The system
may power down.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0202
Message CPU <
number
> <
name
> voltage is greater than the upper warning
threshold.
Details High voltages may be the result of problem with the voltage regulator
or a problem with the processor. Elevated voltages may result in
85

Error Code Message Information
damage to the processor or other electronic components in side the
system.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0203
Message CPU <
number
> <
name
> voltage is greater than the upper critical
threshold.
LCD Message CPU <
number
> <
name
> voltage is outside of range. Re-seat CPU.
Details High voltages may be the result of problem with the voltage regulator
or a problem with the processor. Elevated voltages may result in
damage to the processor or other system electrical components. The
system may power down.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0204
Message CPU <
number
> <
name
> voltage is outside of range.
LCD Message CPU <
number
> <
name
> voltage is outside of range. Re-seat CPU.
Details Voltages outside the allowable range may damage electrical
components or may cause the system to shutdown.
Action
1. Turn system off and remove input power for one minute.
2. Ensure the processor is seated correctly.
3. Reapply input power and turn system on.
4. If the issue persists, see Getting Help.
CPU0700
Message CPU <
number
> initialization error detected.
LCD Message CPU <
number
> initialization error detected. Power cycle system.
Details System BIOS was unable to initialize the processor.
Action
1. Turn system off and remove input power for one minute.
2. Ensure the processor is seated correctly.
3. Reapply input power and turn system on.
86

Error Code Message Information
4. If the issue persists, see Getting Help.
CPU0701
Message CPU <
number
> protocol error detected.
LCD Message CPU <
number
> protocol error detected. Power cycle system.
Details System event log and operating system logs may indicate that the
exception is external to the processor.
Action
1. Check system and operating system logs for exceptions. If no
exceptions are found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
5. If the issue persists, see Getting Help.
CPU0702
Message CPU bus parity error detected.
LCD Message CPU bus parity error detected. Power cycle system.
Details System event log and operating system logs may indicate that the
exception is external to the processor.
Action
1. Check system and operating system logs for exceptions. If no
exceptions are found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
5. If the issue persists, see Getting Help.
CPU0703
Message CPU bus initialization error detected.
LCD Message CPU bus initialization error detected. Power cycle system.
Details System event log and operating system logs may indicate that the
exception is external to the processor.
Action
1. Check system and operating system logs for exceptions. If no
exceptions are found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
5. If the issue persists, see Getting Help.
87

Error Code Message Information
CPU0704
Message CPU <
number
> machine check error detected.
LCD Message CPU <
number
> machine check error detected. Power cycle system.
Details System event log and operating system logs may indicate that the
exception is external to the processor.
Action
1. Check system and operating system logs for exceptions. If no
exceptions are found, continue.
2. Turn system off and remove input power for one minute.
3. Ensure the processor is seated correctly.
4. Reapply input power and turn system on.
5. If the issue persists, see Getting Help.
CPU0801
Message CPU <
number
> voltage regulator module failed.
LCD Message CPU <
number
> voltage regulator module failed. Re-seat module.
Details System performance may be degraded or the system may fail to
operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0802
Message A predictive failure detected on CPU <
number
> voltage regulator
module.
Details System performance may be degraded or the system may fail to
operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0803
Message The power input for CPU <
number
> voltage regulator module is lost.
LCD Message Lost power input for CPU <
number
>voltage regulator module. Re-seat
module.
Details System performance may be degraded or the system may fail to
operate.
88

Error Code Message Information
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0804
Message The power input for CPU <
number
> voltage regulator module is
outside of range.
LCD Message The power input for CPU <
number
> voltage regulator module is
outside of range. Re-seat module.
Details System performance may be degraded or the system may fail to
operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0805
Message The power input for CPU <
number
> voltage regulator module is
outside of range, but it is attached to the system.
Details System performance may be degraded or the system may fail to
operate.
Action
1. Turn system off and remove input power for one minute.
2. Reapply input power and turn system on.
3. Ensure the processor is seated correctly.
4. If the issue persists, see Getting Help.
CPU0806
Message CPU <
number
> voltage regulator module is incorrectly configured.
LCD Message CPU <
number
> voltage regulator module incorrectly configured.
Check configuration.
Details System performance may be degraded or the system may fail to
operate.
Action Review this manual for proper configuration and installation
procedures.
CPU0816
Message CPU <
number
> voltage regulator module is absent.
LCD Message CPU <
number
> voltage regulator module absent. Check module.
89
Error Code Message Information
Details System performance may be degraded or the system may fail to
operate.
Action If removal was unintended, check presence and reinstall.
HWC1001
Message The <
name
> is absent.
LCD Message The <
name
> is absent. Check hardware.
Details The absent device may be necessary for proper operation. System
functionality may be degraded.
Action Reinstall or reconnect the hardware.
HWC1002
Message The <
name
> is disabled.
Action If device disabled unexpectedly, re-enable device.
HWC1005
Message The storage adapter is absent.
LCD Message The storage adapter is absent. Check hardware.
Details The storage adapter may be necessary for proper operation. System
functionality may be degraded.
Action Install storage adapter.
HWC1006
Message The storage adapter is disabled.
Action If adapter disabled unexpectedly, re-enable the storage adapter.
HWC1009
Message The backplane is absent.
LCD Message The backplane is absent. Check hardware.
Details The backplane may be necessary for proper operation. System
functionality may be degraded.
Action If removal was unintended, check presence, then reinstall or
reconnect.
HWC1010
Message The backplane is disabled.
Action If disabled unexpectedly, re-enable backplane.
HWC1015
Message The PCIe mezzanine card <
number
> is absent.
Details The PCIe mezzanine card may be necessary for proper operation.
System functionality may be degraded.
90
Error Code Message Information
Action If removal was unintended, check presence, then reinstall or
reconnect.
HWC2006
Message The <
name
> is not installed correctly.
LCD Message The <
name
> is not installed correctly. Check connection.
Details The device may be necessary for proper operation. System
functionality may be degraded.
Action Check presence, then re-install or reconnect.
HWC2008
Message A fabric mismatch detected between IOM and PCIe mezzanine card
<
number
>.
Details The fabric type for the IOM and PCIe mezzanine cards must match.
Action Check chassis fabric type in CMC GUI and compare to the type of
IOM or PCIe mezzanine card.
HWC2011
Message The riser board cable or interconnect is not connected, or is
improperly connected.
LCD Message Riser board cable or interconnect failure. Check connection.
Details The riser server module cable may be necessary for proper
operation. System functionality may be degraded.
Action Check the riser board or interconnect presence, then reinstall or
reconnect.
HWC3000
Message The <
name
> is removed.
Details The removed device may be necessary for proper operation. System
functionality may be degraded.
Action If removal was unintended, check presence of the removed device,
then reinstall or reconnect
HWC3002
Message Server <
number
> is removed.
Action If removal was unintended, check presence of the server, then
reinsert.
HWC3004
Message IO module <
number
> is removed.
Action If removal was unintended, check presence of the IO module, then
reinsert.
91

Error Code Message Information
HWC4000
Message A hardware incompatibility detected between BMC/iDRAC firmware
and CPU.
LCD Message Incompatibility between BMC/iDRAC firmware and CPU. Update
firmware.
Details A hardware incompatibility was detected between BMC/iDRAC
firmware and Processor(s). An iDRAC or BMC firmware update is
needed.
Action Update the BMC/iDRAC firmware. If the issue persists, see Getting
Help.
HWC4002
Message A hardware incompatibility detected between BMC/iDRAC firmware
and other hardware.
Details A hardware incompatibility was detected between BMC/iDRAC
firmware and other hardware. An iDRAC or BMC firmware update is
needed.
Action Update the BMC/iDRAC firmware. If the issue persists, see Getting
Help.
HWC4011
Message Hardware unsuccessfully updated for PCIe mezzanine card
<
number
>.
Action Check presence of the hardware, reinstall or reconnect, then
reattempt the update. If the issue persists, see Getting Help.
HWC4013
Message Hardware unsuccessfully updated for embedded NIC.
Action Check presence, reinstall or reconnect, then reattempt the update. If
the issue persists, see Getting Help.
HWC4015
Message Link Tuning error detected.
Details CMC has old firmware. After updating the firmware the CMC will
recognize the device.
Action Update the CMC firmware. If the issue persists, see Getting Help.
HWC5001
Message <
name
> is offline.
Action If unexpected, check presence, then reinstall or reconnect.
HWC5002
Message A fabric mismatch detected on <
name
>.
Details The fabric type for the IOM and PCIe mezzanine cards must match.
92

Error Code Message Information
Action Check chassis fabric type in CMC GUI and compare to the type of
IOM or PCIe mezzanine card.
HWC5004
Message A link tuning failure detected on <
name
>.
Details CMC has old firmware. After updating the firmware the CMC will
recognize the device.
Action Update the CMC firmware. If the issue persists, see Getting Help.
HWC5006
Message A failure is detected on <
name
>.
Action If the issue persists, see Getting Help.
HWC5008
Message Console is not available for the <
name
>.
Action If the issue persists, see Getting Help.
HWC5010
Message <
name
> cannot detect any hosts.
Action If the issue persists, see Getting Help.
HWC5014
Message <
name
> is not functional and is powered off.
Action If the issue persists, see Getting Help.
HWC5031
Message IO module <
number
> is offline.
Details The CMC has powered off the IOM.
Action If the issue persists, see Getting Help.
HWC5032
Message A fabric mismatch detected on IO module <
number
>.
Details The fabric type for IOM's on the same chassis fabric must match.
Action Check chassis fabric type in CMC GUI and compare to the type of
both IOM's.
HWC5034
Message A link tuning failure detected on IO module <
number
>.
Details Link tuning table not supported for this IO modular.
Action Update the CMC firmware. If the issue persists, see Getting Help.
HWC5036
Message A failure is detected on IO module <
number
>.
93

Error Code Message Information
Details The IOM module performance may be impacted.
Action If the issue persists, see Getting Help.
HWC6000
Message The <
name
> controller is offline.
Details Information and status from the controller is unavailable.
Action Remove and reapply input power. If the issue persists, see Getting
Help.
HWC6002
Message The <
name
> controller is stuck in boot mode.
Details Information and status from the controller is unavailable.
Action Remove and reapply input power. If the issue persists, see Getting
Help.
HWC6003
Message The <
name
> controller is booting.
HWC6004
Message Cannot communicate with <
name
> controller.
Details Information and status from the controller is unavailable.
Action Remove and reapply input power. If the issue persists, see Getting
Help.
HWC7002
Message Server <
number
> health changed to a warning state from a normal
state.
Details Server <
number
> health changed to a warning state from a normal
state.
Action Review System Log or front panel for additional information.
HWC7004
Message Server <
number
> health changed to a critical state from either a
normal or warning state.
Details Server <
number
> health changed to a warning state from a normal
state.
Action Review System Log or front panel for additional information.
HWC7006
Message Server <
number
> health changed to a nonrecoverable state from a
less severe state.
Details Server <
number
> health changed to a warning state from a normal
state.
94

Error Code Message Information
Action Review System Log or front panel for additional information.
HWC7008
Message Server <
number
> health changed to a warning state from more
severe state. Server <
number
> health changed to a critical state from
a non-recoverable state.
Details Server <
number
> health changed to a warning state from a normal
state.
Action Review System Log or front panel for additional information.
HWC7010
Message Server <
number
> health changed to a critical state from a
nonrecoverable state.
Details Server <
number
> health changed to a warning state from a normal
state.
Action Review System Log or front panel for additional information.
HWC7012
Message Server <
number
> health changed to a nonrecoverable state.
Details Server <
number
> health changed to a warning state from a normal
state.
Action Review System Log or front panel for additional information.
LNK2700
Message The <
name
> LAN heartbeat is lost.
Details CMC has lost network connection.
Action Check network cable and network connections.
MEM0000
Message Persistent correctable memory errors detected on a memory device
at location(s) <
location
>.
Details This is an early indicator of a possible future uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help .
MEM0001
Message Multi-bit memory errors detected on a memory device at location(s)
<
location
>.
LCD Message Multi-bit memory error on <
location
>. Re-seat memory.
Details The memory module has encountered a uncorrectable error. System
performance may be degraded. The operating system and/or
applications may fail as a result.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
95

Error Code Message Information
MEM0002
Message Parity memory errors detected on a memory device at location
<
location
>.
Details The memory is operational. This an early indicator of a possible future
uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM0003
Message Stuck bit memory error detected on a memory device at location
<
location
>.
Details This is an early indicator of a possible future uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM0004
Message Memory device at location <
location
> is disabled.
Details The memory may not be seated correctly, misconfigured, or has
failed. Memory size is reduced.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM0005
Message Persistent correctable memory error limit reached for a memory
device at location(s) <
location
>.
LCD Message Persistent correctable memory error limit reached for <
location
>. Re-
seat memory.
Details The memory is operational. This an early indicator of a possible future
uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM0007
Message Unsupported memory configuration; check memory device at location
<
location
>.
LCD Message Unsupported memory configuration. Check memory <
location
>.
Details The memory may not be seated correctly, misconfigured, or has
failed. Memory size is reduced.
Action Check the memory configuration. Re-seat the memory modules. If the
issue persists, see Getting Help.
MEM0009
Message Memory device at location <
location
> is throttled.
Details System performance is degraded.
Action If unexpected, review system logs for power or thermal exceptions.
96

Error Code Message Information
MEM0010
Message Memory device at location <
location
> is over heating.
LCD Message Memory device <
location
> is over heating. Check fans.
Details System performance is degraded.
Action If unexpected, review system logs for power or thermal exceptions.
MEM0022
Message Memory device at location <
location
> is absent.
Details The memory may not be seated correctly, misconfigured, or has
failed. Memory size is reduced.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM0701
Message Correctable memory error rate exceeded for <
location
>.
Details The memory may not be operational. This an early indicator of a
possible future uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM0702
Message Correctable memory error rate exceeded for <
location
>.
LCD Message Correctable memory error rate exceeded for <
location
>. Re-seat
memory.
Details The memory may not be operational. This an early indicator of a
possible future uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM1001
Message Memory device at location <
location
> failed to transition to a running
state.
LCD Message Memory device <
location
> failed to transition to a running state. Re-
seat memory
Details The memory may not be operational. This an early indicator of a
possible future uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM1003
Message Memory device at location <
location
> failed to transition to in test.
Details The memory may not be operational. This an early indicator of a
possible future uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
97

Error Code Message Information
MEM1012
Message Memory device at location <
location
> is in a degraded state.
Details The memory may not be operational. This an early indicator of a
possible future uncorrectable error.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM1016
Message Memory device at location <
location
> is not installed correctly.
LCD Message Memory <
location
> is not installed correctly. Reinstall.
Details The memory may not be seated correctly, misconfigured, or has
failed. Memory size is reduced.
Action Check the memory configuration. Re-seat the memory modules. If the
issue persists, see Getting Help.
MEM1205
Message Memory mirror redundancy is lost. Check memory device at
location(s) <
location
>.
LCD Message Memory mirror lost on <
location
>. Power cycle system.
Details The memory may not be seated correctly, misconfigured, or has
failed.
Action Check the memory configuration. Re-seat the memory modules. If the
issue persists, see Getting Help.
MEM1206
Message Memory mirror redundancy is degraded. Check memory device at
location <
location
>.
Details The memory may not be seated correctly, misconfigured, or has
failed.
Action Check the memory configuration. Re-seat the memory modules. If the
issue persists, see Getting Help.
MEM1208
Message Memory spare redundancy is lost. Check memory device at location
<
location
>.
LCD Message Memory spare lost on <
location
>. Power cycle system.
Details Memory sparing is no longer available.
Action Re-seat the memory modules. If the issue persists, see Getting Help.
MEM1212
Message Memory redundancy is lost.
Details The memory may not be seated correctly, misconfigured, or has
failed.
98

Error Code Message Information
Action Review system logs for memory exceptions. reinstall memory at
location <
location
>
MEM1214
Message Memory redundancy is degraded.
Details The memory may not be seated correctly, misconfigured, or has
failed.
Action Check the memory configuration. Re-seat the memory modules. If the
issue persists, see Getting Help.
MEM7002
Message A hardware mismatch detected for memory riser.
LCD Message Memory riser mismatch detected. Check memory riser.
Details Memory riser is installed incorrectly, or failed.
Action Check that the memory riser is installed correctly. If the issue
persists, see Getting Help.
MEM8000
Message Correctable memory error logging disabled for a memory device at
location <
location
>.
LCD Message SBE log disabled on <
location
>. Re-seat memory.
Details Errors are being corrected but no longer logged.
Action Review system logs for memory exceptions. reinstall memory at
location <
location
>.
OSE0000
Message A critical stop occurred during OS load.
Details The system halted due to an exception during operating system load
or operating system initialization.
Action Review operating system logs and system video for additional
information.
OSE0001
Message A runtime critical stop occurred.
Details The system halted due to an exception while the operating system
was running. This is a kernel panic or bug check event.
Action Review operating system logs and system video for additional
information.
OSE0004
Message A soft shut-down initiated by platform event filter.
Details A separate exception or status condition shutdown the operating
system. (IPMI sensor type 20h - offset 04h).
99
Error Code Message Information
Action Review system event log for platform events capable of shutting the
system down.
OSE0005
Message Agent is not responding.
Details Graceful shutdown request to an agent via the BMC did not occur
due to a system hardware or software exception.
Action Review operating system logs and system video for additional
information.
OSE1001
Message Failed to boot from A.
Action Review system boot configuration and boot media. Verify the media in
a: is bootable. See system video for additional information.
OSE1003
Message Failed to boot from C.
Action Review system boot configuration and boot media. Verify the media in
C: is bootable. See system video for additional information.
OSE1005
Message PXE boot failed.
Action Review system boot configuration, local PXE configuration, and PXE
server configuration.
OSE1007
Message Diagnostic boot failed.
Action Review system boot configuration and boot media. See system video
for additional information.
OSE1009
Message Failed to boot from CD-ROM.
Action Review system boot configuration and boot media. Verify the media in
the CDROM is bootable. See system video for additional information.
OSE1011
Message Failed to boot from ROM.
Action Check system event logs for additional exception information. Power
down the system and attempt to boot again.
OSE1013
Message Failed to boot.
Action Review system boot configuration and boot media. See system video
for additional information.
100

