Dell Precision T5400 – страница 2

Back Panel Connectors (Tower Orientation)

12357

46

8

9

10

1 parallel connector Connect a parallel device, such as a printer, to the parallel

connector. If you have a USB printer, plug it into a USB connector.

The integrated parallel connector is automatically disabled if

the computer detects an installed card containing a parallel

connector configured to the same address. For more

information, see "System Setup Options" in your User’s Guide.

2PS/2 mouse

Plug a standard PS/2 mouse into the green mouse connector.

connector

Turn off the computer and any attached devices before you

connect a mouse to the computer. If you have a USB mouse,

plug it into a USB connector.

3 line-in connector Use the blue line-in connector to attach a playback device

such as an MP3 player, CD player, or VCR.

On computers with a sound card, use the connector on the card.

4 line-out connector Use the green line-out connector to attach most speakers with

integrated amplifiers.

On computers with a sound card, use the connector on the card.

5 link integrity light Green — A good connection exists between a 10-Mbps

network and the computer.

Orange — A good connection exists between a 100-Mbps

network and the computer.

Yellow — A good connection exists between a 1000-Mbps

(or 1-Gbps) network and the computer.

Off — The computer is not detecting a physical connection

to the network.

Quick Reference Guide 21

6 network adapter

To attach your computer to a network or broadband device,

connector

connect one end of a network cable to either a network jack or

your network or broadband device. Connect the other end of

the network cable to the network adapter connector on your

computer. A click indicates that the network cable has been

securely attached.

Do not plug a telephone cable into the network connector.

On computers with an additional network connector card, use

the connectors on the card and on the back of the computer

when setting up multiple network connections (such as

a separate intra- and extranet).

Dell recommends that you use Category 5 wiring and connectors

for your network. If you must use Category 3 wiring, force the

network speed to 10 Mbps to ensure reliable operation.

7network

Flashes a yellow light when the computer is transmitting or

activity light

receiving network data. A high volume of network traffic may

make this light appear to be in a steady "on" state.

8 serial

Connect a serial device, such as a handheld device, to the

connectors (2)

serial port. If necessary, the address for this port can be

modified through "System Setup" in your User’s Guide.

9 PS/2 keyboard

If you have a standard PS/2 keyboard, plug it into the purple

connector

keyboard connector. If you have a USB keyboard, plug it into

a USB connector.

10 USB 2.0

Dell recommends that you use the front USB connectors for

connectors (5)

devices that you connect occasionally, such as flash memory

keys or cameras, or for bootable USB devices.

Use the back USB connectors for devices that typically remain

connected, such as printers and keyboards.

22 Quick Reference Guide

Front View (Desktop Orientation)

1 23

4

5

67

9101112

8

1 upper 5.25-inch

Holds an Optical Drive.

drive bay

2 lower 5.25-inch

You can use the bay for an optional Optical Drive or a SATA

drive bay

hard drive.

3 FlexBay You can use the bay for a floppy drive or a Media Card Reader.

4 IEEE 1394

Use the optional IEEE 1394 connector for high-speed data devices

connector

such as digital video cameras and external storage devices.

(optional)

5 USB 2.0

Use the front USB connectors for devices that you connect

connectors (2)

occasionally, such as flash memory keys or cameras, or for

bootable USB devices. (For more information on booting to

a USB device, see "System Setup" in your User’s Guide.)

Dell recommends that you use the back USB connectors for

devices that typically remain connected, such as printers and

keyboards.

6 hard-drive

The hard drive light is on when the computer reads data from or

activity light

writes data to the hard drive. The light might also be on when

a device such as your CD player is operating.

Quick Reference Guide 23

7 Dell rotatable

To rotate the Dell badge for tower-to-desktop conversion:

badge

remove the

front panel (see

"Removing the Front Panel" in your

User’s Guide

)

, turn it over, and rotate the plastic handle behind

the badge.

8 power button,

Press the power button to turn on the computer. The light in the

power light

center of this button indicates power state. For more information,

see "Power Lights" on page 27.

NOTICE: To avoid losing data, do not use the power

button to turn off the computer. Instead, perform an

operating system shutdown.

9 headphone

Use the headphone connector to attach headphones.

connector

10 microphone

Use the microphone connector to attach a personal computer

connector

microphone for voice or musical input into a sound or

telephony program.

11 network link light The network link light is on when a good connection exists

between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps)

network and the computer.

12 diagnostic

Use these lights to help you troubleshoot a computer problem

lights (4)

based on the diagnostic code. For more information, see "Power

Lights" on page 27.

24 Quick Reference Guide

Back View (Desktop Orientation)

1 back panel

Plug serial, USB, and other devices into the

connectors

appropriate connector

.

2 card slots Access connectors for any installed PCI and PCI Express cards.

Slots 2-4 support full-length cards:

- two PCI Express x16 slots

- one PCI slot.

Slots 1, 5, and 6 support half-length cards:

- two PCI-X slots

- one PCI Express x8 slot.

3 power connector Insert the power cable.

Quick Reference Guide 25

Light Pattern Problem Description Suggested Resolution

A possible expansion

1

Determine if a conflict exists by removing

card failure has

an expansion card (not a graphics card)

occurred.

and restarting the computer (see "Cards"

in your User’s Guide

).

2

If the problem persists, reinstall the card

you removed, and then remove

a different card and restart the computer.

3

Repeat this process for each expansion

card installed. If the computer starts

normally, troubleshoot the last card

removed from the computer for resource

conflicts (see "Restoring Your Operating

System"

in your User’s Guide

).

4

If the problem persists, contact Dell

(see

"Contacting Dell" in your User’s

Guide

).

Another failure

• Ensure that all hard drive and CD/DVD

has occurred.

drive cables are properly connected to

the system board (see "System Board

Components"

in your User’s Guide

).

• If there is an error message on the

screen identifying a problem with

a device (such as the floppy drive or

hard drive), check the device to make

sure it is functioning properly.

• If the operating system is attempting to

boot from a device (such as the floppy

drive or CD/DVD drive), check the

system setup program (see "System

Setup"

in your User’s Guide

) to ensure

the boot sequence is correct for the

devices installed on your computer.

• If the problem persists, contact Dell

(see

"Contacting Dell" in your User’s

Guide

).

32 Quick Reference Guide

Beep Codes

Your computer may emit a series of beeps during start up. The series of beeps

is called a beep code and can be used to help identify a problem with your

computer.

If your computer emits a series of beeps during start-up:

1

Write down the beep code.

2

Run the Dell Diagnostics to identify the cause (see "Dell Diagnostics" on

page 36).

Code Cause

2 short, 1 long BIOS checksum error

1 long, 3 short, 2 short Memory error

1 short F12 key pressed

Code

Description Suggested Remedy

(repetitive

short beeps)

1BIOS checksum

Contact Dell (see "Contacting Dell" in

failure. Possible

your User’s Guide).

motherboard failure.

2 No memory modules

• If two or more memory modules are

are detected.

installed, remove the modules

(see "Memory"

in your User’s Guide

),

reinstall one module, and then restart

the computer. If the computer starts

normally, continue to install additional

memory modules (one at a time) until

you have identified a faulty module or

reinstalled all modules without error.

• If available, install working memory of

the same type into your computer

(see "Memory"

in your User’s Guide

).

• If the problem persists, contact Dell (see

"Contacting Dell" in your User’s Guide

).

3 Possible motherboard

Contact Dell (see "Contacting Dell" in

failure.

your User’s Guide).

Quick Reference Guide 33

Code

Description Suggested Remedy

(repetitive

short beeps)

4 RAM Read/Write

• Ensure that no special requirements for

failure.

memory module/connector placement

exist (see "Memory"

in your User’s Guide

).

• Ensure that the memory you are using is

supported by your computer (see "Memory"

in your User’s Guide

).

• If the problem persists, contact Dell (see

"Contacting Dell" in your User’s Guide).

5 Real time clock failure.

• Replace the battery (see "Replacing the

Possible battery failure

Battery"

in your User’s Guide

).

or motherboard failure.

• If the problem persists, contact Dell (see

"Contacting Dell" in your User’s Guide).

6Video BIOS Test

Dell (see "Contacting Dell" in your User’s

Failure.

Guide).

System Messages

NOTE: If the message you received is not listed in the following table, see the

documentation for either the operating system or the program that was running

when the message appeared.

A

LERT! PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT

[

NNNN]. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS CHECKPOINT

AND CONTACT DELL TECHNICAL SUPPORT — The computer failed to complete the

boot routine three consecutive times for the same error (see "Contacting Dell" in your

User’s Guide for assistance).

CMOS

CHECKSUM ERROR — Possible motherboard failure or the real-time clock

battery charge is low. Replace the battery (see "Replacing the Battery" or "Contacting

Dell" in your User’s Guide for assistance).

CPU

FAN FAILURE — CPU fan failure. Replace the CPU fan (see "Removing the

Processor" in your User’s Guide).

F

LOPPY DISKETTE SEEK FAILURE — A cable may be loose, or the computer

configuration information may not match the hardware configuration. Check cable

connections (see "Contacting Dell" in your User’s Guide for assistance).

D

ISKETTE READ FAILURE — The floppy disk may be defective or a cable may be loose.

Replace the floppy disk and/or check for a loose cable connection.

34 Quick Reference Guide

HARD-DISK READ FAILURE — Possible hard drive failure during hard-drive boot test

(see "Contacting Dell" in your User’s Guide for assistance).

K

EYBOARD FAILURE — Keyboard failure or the keyboard cable is loose (see "Keyboard

Problems" in your User’s Guide).

N

O BOOT DEVICE AVAILABLE — The system cannot detect a bootable device or partition.

• If the floppy drive is your boot device, ensure that the cables are connected and that

a bootable floppy disk is in the drive.

• If the hard drive is your boot device, ensure that the cables are connected and that

the drive is installed properly and partitioned as a boot device.

• Enter the system setup program and ensure that the boot sequence information is

correct (see "Entering System Setup"

in your User’s Guide

).

NO TIMER TICK INTERRUPT — System board failure or a chip on the system board

might be malfunctioning (see "Contacting Dell" in your User’s Guide for assistance).

N

ON-SYSTEM DISK OR DISK ERROR — Replace the floppy disk with one that has

a bootable operating system or remove the floppy disk from drive A and restart

the computer.

N

OT A BOOT DISKETTE — Insert a bootable floppy disk and restart your computer.

NOTICE - H

ARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT

A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. DELL RECOMMENDS

THAT YOU BACK UP YOUR DATA REGULARLY. A PARAMETER OUT OF RANGE MAY OR

MAY NOT INDICATE A POTENTIAL HARD DRIVE PROBLEM — S.M.A.R.T error, possible

HDD failure. This feature can be enabled or disabled in BIOS setup.

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected,

but incorrectly configured, you can use the Hardware Troubleshooter to resolve

the incompatibility.

Windows XP:

1

Click

Start

→

Help and Support

.

2

Ty p e

hardware troubleshooter

in the search field and press

<Enter> to start the search.

3

In the

Fix a Problem

section, click

Hardware Troubleshooter

.

4

In the

Hardware Troubleshooter

list, select the option that best describes

the problem and click

Next

to follow the remaining troubleshooting steps.

Quick Reference Guide 35

Windows Vista:

1

Click the Windows Vista start button , and click

Help and Support

.

2

Ty p e

hardware troubleshooter

in the search field and press

<Enter> to start the search.

3

In the search results, select the option that best describes the problem and

follow the remaining troubleshooting steps.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide

.

If you experience a problem with your computer, perform the checks in

"Lockups and Software Problems" on page 45 and run the Dell Diagnostics

before you contact Dell for technical assistance.

Dell recommends that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

NOTE: The Drivers and Utilities disc is optional and may not ship with your computer.

Enter system setup (see "System Setup" in your User’s Guide), review your

computer’s configuration information, and ensure that the device you want

to test displays in system setup and is active.

Start the Dell Diagnostics from either your hard drive or from the Drivers and

Utilities disc.

Starting the Dell Diagnostics From Your Hard Drive

1

Turn on (or restart) your computer.

2

When the DELL™ logo appears, press <F12> immediately.

NOTE: If you see a message stating that no diagnostics utility partition has been

found, run the Dell Diagnostics from your Drivers and Utilities disc. See "Starting the

Dell Diagnostics From the Drivers and Utilities Disc" on page 37.

If you wait too long and the operating system logo appears, continue to

®

®

wait until you see the Microsoft

Windows

desktop. Then shut down

your computer (see "Turning Off Your Computer" in your

User’s Guide

),

and try again.

36 Quick Reference Guide

3

When the boot device list appears, highlight

Boot to Utility Partition

and

press <Enter>.

4

When the Dell Diagnostics

Main Menu

appears (see "Dell Diagnostics

Main Menu" on page 37), select the test that you want to run.

Starting the Dell Diagnostics From the Drivers and Utilities Disc

1

Insert the

Drivers and Utilities

disc.

2

Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until

you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the

next start-up, the computer boots according to the devices specified in the

system setup program.

3

When the boot device list appears, highlight

Onboard or USB CD-ROM

Drive

and press <Enter>.

4

Select the

Boot from CD-ROM

option from the menu that appears and

press <Enter>.

5

Ty p e

1

to start the menu and press <Enter> to proceed.

6

Select

Run the 32 Bit Dell Diagnostics

from the numbered list. If multiple

versions are listed, select the version appropriate for your computer.

7

When the Dell Diagnostics

Main Menu

appears, select the test you want

to run.

Dell Diagnostics Main Menu

1

After the Dell Diagnostics loads and the

Main

Menu

screen appears, click

the button for the option you want.

Option Function

Express Test Performs a quick test of devices. This test typically takes 10 to 20

minutes and requires no interaction on your part. Run Express

Test first to increase the possibility of tracing the problem quickly.

Extended Test Performs a thorough check of devices. This test typically takes

1 hour or more and requires you to answer questions periodically.

Quick Reference Guide 37

Option Function

Custom Test Tests a specific device. You can customize the tests you want

to run.

Symptom Tree Lists the most common symptoms encountered and allows you

to select a test based on the symptom of the problem you

are having.

2

If a problem is encountered during a test, a message appears with an error

code and a description of the problem. Write down the error code and

problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see "Contacting

Dell" in your

User’s Guide

).

NOTE: The Service Tag for your computer is located at the top of each test

screen. If you contact Dell, technical support will ask for your Service Tag.

3

If you run a test from the

Custom Test

or

Symptom Tree

option, click the

applicable tab described in the following table for more information.

Tab Function

Results Displays the results of the test and any error conditions

encountered.

Errors Displays error conditions encountered, error codes, and

the problem description.

Help Describes the test and may indicate requirements for

running the test.

Configuration Displays your hardware configuration for the selected

device.

The Dell Diagnostics obtains configuration information

for all devices from system setup, memory, and various

internal tests, and it displays the information in the device

list in the left pane of the screen. The device list may not

display the names of all the components installed on your

computer or all devices attached to your computer.

Parameters Allows you to customize the test by changing the

test settings.

38 Quick Reference Guide

4

When the tests are completed, if you are running the Dell Diagnostics

from the

Drivers and Utilities

disc

,

remove the disc.

5

Close the test screen to return to the

Main

Menu

screen. To exit the Dell

Diagnostics and restart the computer, close the

Main

Menu

screen.

Troubleshooting

Follow these tips when you troubleshoot your computer:

• If you added or removed a part before the problem started, review the

installation procedures and ensure that the part is correctly installed.

• If a peripheral device does not work, ensure that the device is properly

connected.

• If an error message appears on the screen, write down the exact message.

This message may help support personnel diagnose and fix the problem(s).

• If an error message occurs in a program, see the program’s documentation.

NOTE: The procedures in this document were written for the Windows default view,

so they may not apply if you set your Dell computer to the Windows Classic view.

Battery Problems

CAUTION: There is a danger of a new battery exploding if it is incorrectly installed.

Replace the battery only with the same or equivalent type recommended by the

manufacturer. Discard used batteries according to the manufacturer's instructions.

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide

.

R

EPLACE THE BATTERY — If you have to repeatedly reset time and date information

after turning on the computer, or if an incorrect time or date displays during start-up,

replace the battery (see "Replacing the Battery" in your User’s Guide). If the battery

still does not work properly, contact Dell (see "Contacting Dell" in your User’s Guide).

Drive Problems

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide

.

E

NSURE THAT MICROSOFT WINDOWS RECOGNIZES THE DRIVE —

Windows XP:

•Click

Start

and click

My Computer

.

Quick Reference Guide 39

Windows Vista:

• Click the Windows Vista Start button and click

Computer

.

If the drive is not listed, perform a full scan with your antivirus software to check for and

remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

T

EST THE DRIVE —

• Insert another disc to eliminate the possibility that the original drive is defective.

• Insert a bootable floppy disk and restart the computer.

CLEAN THE DRIVE OR DISK — See

"Back View (Desktop Orientation)" on page 25

.

C

HECK THE CABLE CONNECTIONS

RUN THE HARDWARE TROUBLESHOOTER — See "Restoring Your Operating System"

in your User’s Guide.

R

UN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 36.

Optical Drive Problems

NOTE: High-speed optical drive vibration is normal and may cause noise, which

does not indicate a defect in the drive or the media.

NOTE: Because of different regions worldwide and different disc formats, not all

DVD titles work in all DVD drives.

A

DJUST THE WINDOWS VOLUME CONTROL —

• Click the speaker icon in the lower-right corner of your screen.

• Ensure that the volume is turned up by clicking the slidebar and dragging it up.

• Ensure that the sound is not muted by clicking any boxes that are checked.

CHECK THE SPEAKERS AND SUBWOOFER — See "Sound and Speaker Problems" on

page 51.

Problems Writing to an Optical Drive

CLOSE OTHER PROGRAMS — The optical drive must receive a steady stream of data

during the writing process. If the stream is interrupted, an error occurs. Try closing all

programs before you write to the optical.

T

URN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A DISC — Search for

the keyword standby in Windows Help and Support for information on power

management modes.

40 Quick Reference Guide