Dell PowerEdge 1950: Notes, Notices, and Cautions

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

____________________

Information in this document is subject to change without notice.

© 2009 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp,

Dell OpenManage, and Dell XPS are trademarks of Dell Inc.; Intel, Pentium, Xeon, and Celeron are registered trademarks of Intel Corporation;

Microsoft and Windows are registered trademarks of Microsoft Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model EMU01

September 2009 P/N HH176 Rev. A02

Contents

1 About Your System

Other Information You May Need. . . . . . . . . . . . . . . . . . . . . . . 9

Accessing System Features During Startup

. . . . . . . . . . . . . . . . . . 10

Front-Panel Features and Indicators

. . . . . . . . . . . . . . . . . . . . . . 11

Hard-Drive Indicator Codes

. . . . . . . . . . . . . . . . . . . . . . . 12

Back-Panel Features and Indicators

. . . . . . . . . . . . . . . . . . . . . . 14

Connecting External Devices

. . . . . . . . . . . . . . . . . . . . . . 15

Power Indicator Codes

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

NIC Indicator Codes

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

LCD Status Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Solving Problems Described by LCD Status Messages. . . . . . . . . . 24

Removing LCD Status Messages . . . . . . . . . . . . . . . . . . . . 24

System Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Warning Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Diagnostics Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Alert Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

2 Using the System Setup Program

Entering the System Setup Program. . . . . . . . . . . . . . . . . . . . . . 31

Responding to Error Messages

. . . . . . . . . . . . . . . . . . . . . . 31

Using the System Setup Program

. . . . . . . . . . . . . . . . . . . . 31

System Setup Options

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

CPU Information Screen. . . . . . . . . . . . . . . . . . . . . . . . . 35

Integrated Devices Screen

. . . . . . . . . . . . . . . . . . . . . . . . 36

System Security Screen

. . . . . . . . . . . . . . . . . . . . . . . . . 37

Exit Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Contents 3

System and Setup Password Features . . . . . . . . . . . . . . . . . . . . . 38

Using the System Password

. . . . . . . . . . . . . . . . . . . . . . . 38

Using the Setup Password

. . . . . . . . . . . . . . . . . . . . . . . . 40

Disabling a Forgotten Password

. . . . . . . . . . . . . . . . . . . . . . . . 41

Baseboard Management Controller Configuration

. . . . . . . . . . . . . . 41

Entering the BMC Setup Module . . . . . . . . . . . . . . . . . . . . 42

BMC Setup Module Options. . . . . . . . . . . . . . . . . . . . . . . 42

3 Installing System Components

Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Inside the System

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Removing and Replacing the Front Bezel

. . . . . . . . . . . . . . . . . . . 45

Opening and Closing the System

. . . . . . . . . . . . . . . . . . . . . . . 46

Opening the System

. . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Closing the System

. . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Cooling Fan Modules

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Removing a Cooling Fan Module

. . . . . . . . . . . . . . . . . . . . 48

Replacing a Cooling Fan Module

. . . . . . . . . . . . . . . . . . . . 49

Removing the Plastic Fan Guide . . . . . . . . . . . . . . . . . . . . . 50

Replacing the Plastic Fan Guide

. . . . . . . . . . . . . . . . . . . . . 50

Cooling Shrouds

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

System Board Cooling Shroud

. . . . . . . . . . . . . . . . . . . . . . 50

Memory Cooling Shroud

. . . . . . . . . . . . . . . . . . . . . . . . . 52

Power Supplies

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Removing a Power Supply

. . . . . . . . . . . . . . . . . . . . . . . . 54

Replacing a Power Supply

. . . . . . . . . . . . . . . . . . . . . . . . 55

Removing the Power Supply Blank

. . . . . . . . . . . . . . . . . . . 56

Installing the Power Supply Blank

. . . . . . . . . . . . . . . . . . . . 56

SAS Controller Daughter Card

. . . . . . . . . . . . . . . . . . . . . . . . 56

Removing a SAS Controller Daughter Card . . . . . . . . . . . . . . . 56

Installing a SAS Controller Daughter Card or SAS RAID

Controller Daughter Card

. . . . . . . . . . . . . . . . . . . . . . . . 56

RAID Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

4 Contents

Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Installing an Expansion Card

. . . . . . . . . . . . . . . . . . . . . . . 61

Removing an Expansion Card

. . . . . . . . . . . . . . . . . . . . . . 62

Configuring the Boot Device

. . . . . . . . . . . . . . . . . . . . . . . . . 63

Configuring the Boot Drive

. . . . . . . . . . . . . . . . . . . . . . . . . . 63

System Memory

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

General Memory Module Installation Guidelines

. . . . . . . . . . . . 64

Non-Optimal Memory Configurations

. . . . . . . . . . . . . . . . . . 64

Memory Sparing Support

. . . . . . . . . . . . . . . . . . . . . . . . 64

Memory Mirroring Support . . . . . . . . . . . . . . . . . . . . . . . 65

Installing Memory Modules

. . . . . . . . . . . . . . . . . . . . . . . 65

Removing Memory Modules

. . . . . . . . . . . . . . . . . . . . . . . 67

Activating the Integrated NIC TOE

. . . . . . . . . . . . . . . . . . . . . . 67

Processors

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Removing the Processor

. . . . . . . . . . . . . . . . . . . . . . . . . 67

Installing a Processor

. . . . . . . . . . . . . . . . . . . . . . . . . . 70

RAC Card

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Installing a RAC Card

. . . . . . . . . . . . . . . . . . . . . . . . . . 71

Removing the RAC Card and Cables

. . . . . . . . . . . . . . . . . . 72

Optical Drive

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Removing the Optical Drive Tray . . . . . . . . . . . . . . . . . . . . 73

Installing the Optical Drive Tray. . . . . . . . . . . . . . . . . . . . . 74

Hard Drives

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Before You Begin

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Removing a Drive Blank

. . . . . . . . . . . . . . . . . . . . . . . . . 75

Installing a Drive Blank

. . . . . . . . . . . . . . . . . . . . . . . . . 76

Installing a Hot-Plug Hard Drive

. . . . . . . . . . . . . . . . . . . . . 76

Replacing a Hard-Drive Carrier

. . . . . . . . . . . . . . . . . . . . . . . . 78

Removing a Hard Drive From a Hard-Drive Carrier

. . . . . . . . . . . 78

Installing a SAS Hard Drive Into a SATAu Drive Carrier

. . . . . . . . 78

Installing a SATA Hard Drive Into a SATA Drive Carrier

. . . . . . . . 79

Installing a SATA Hard Drive and Interposer Card Into a

SATAu Hard-Drive Carrier

. . . . . . . . . . . . . . . . . . . . . . . . 80

Contents 5

Expansion-Card Riser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Removing an Expansion-Card Riser

. . . . . . . . . . . . . . . . . . . 82

Installing an Expansion-Card Riser

. . . . . . . . . . . . . . . . . . . 83

Backplane Board

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Removing the Backplane Board

. . . . . . . . . . . . . . . . . . . . . 83

Installing the Backplane Board

. . . . . . . . . . . . . . . . . . . . . . 85

Sideplane Board

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Removing the Sideplane Board . . . . . . . . . . . . . . . . . . . . . 85

Installing the Sideplane Board . . . . . . . . . . . . . . . . . . . . . . 86

System Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Replacing the System Battery

. . . . . . . . . . . . . . . . . . . . . . 86

Control Panel Assembly

. . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Removing the Control Panel

. . . . . . . . . . . . . . . . . . . . . . . 88

Installing the Control Panel

. . . . . . . . . . . . . . . . . . . . . . . 89

System Board

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Removing the System Board

. . . . . . . . . . . . . . . . . . . . . . . 90

Installing the System Board

. . . . . . . . . . . . . . . . . . . . . . . 91

4 Troubleshooting Your System

Safety First—For You and Your System. . . . . . . . . . . . . . . . . . . . 93

Start-Up Routine

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Checking the Equipment

. . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Troubleshooting IRQ Assignment Conflicts

. . . . . . . . . . . . . . . 94

Troubleshooting External Connections

. . . . . . . . . . . . . . . . . . 94

Troubleshooting the Video Subsystem

. . . . . . . . . . . . . . . . . . 95

Troubleshooting the Keyboard

. . . . . . . . . . . . . . . . . . . . . . 95

Troubleshooting the Mouse

. . . . . . . . . . . . . . . . . . . . . . . 96

Troubleshooting Basic I/O Functions

. . . . . . . . . . . . . . . . . . . . . 96

Troubleshooting a Serial I/O Device . . . . . . . . . . . . . . . . . . . 97

Troubleshooting a USB Device . . . . . . . . . . . . . . . . . . . . . 97

Troubleshooting a NIC

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Troubleshooting a Wet System

. . . . . . . . . . . . . . . . . . . . . . . . 98

Troubleshooting a Damaged System

. . . . . . . . . . . . . . . . . . . . . 99

6 Contents

Troubleshooting the System Battery. . . . . . . . . . . . . . . . . . . . . 100

Troubleshooting Power Supplies

. . . . . . . . . . . . . . . . . . . . . . 100

Troubleshooting System Cooling Problems

. . . . . . . . . . . . . . . . . 101

Troubleshooting a Fan . . . . . . . . . . . . . . . . . . . . . . . . . 101

Troubleshooting System Memory

. . . . . . . . . . . . . . . . . . . . . . 102

Troubleshooting an Optical Drive

. . . . . . . . . . . . . . . . . . . . . . 103

Troubleshooting a Hard Drive

. . . . . . . . . . . . . . . . . . . . . . . . 104

Troubleshooting a SAS or SAS RAID Controller Daughter Card

. . . . . . 105

Troubleshooting Expansion Cards

. . . . . . . . . . . . . . . . . . . . . . 107

Troubleshooting the Microprocessors

. . . . . . . . . . . . . . . . . . . . 108

5 Running the System Diagnostics

Using Server Administrator Diagnostics . . . . . . . . . . . . . . . . . . 111

System Diagnostics Features

. . . . . . . . . . . . . . . . . . . . . . . . 111

When to Use the System Diagnostics

. . . . . . . . . . . . . . . . . . . . 111

Running the System Diagnostics

. . . . . . . . . . . . . . . . . . . . . . 112

System Diagnostics Testing Options

. . . . . . . . . . . . . . . . . . . . 112

Using the Custom Test Options

. . . . . . . . . . . . . . . . . . . . . . . 112

Selecting Devices for Testing

. . . . . . . . . . . . . . . . . . . . . 112

Selecting Diagnostics Options

. . . . . . . . . . . . . . . . . . . . . 113

Viewing Information and Results

. . . . . . . . . . . . . . . . . . . 113

6 Jumpers and Connectors

System Board Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Disabling a Forgotten Password

. . . . . . . . . . . . . . . . . . . . . . . 117

System Board Connectors

. . . . . . . . . . . . . . . . . . . . . . . . . . 118

SAS/SATA Backplane Board Connectors

. . . . . . . . . . . . . . . . . . 120

Expansion-Card Riser-Board Components and PCI Buses

. . . . . . . . . 122

SAS Sideplane Board Connectors

. . . . . . . . . . . . . . . . . . . . . . 123

Contents 7

7 Getting Help

Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Online Services

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

AutoTech Service

. . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Automated Order-Status Service . . . . . . . . . . . . . . . . . . . . 126

Technical Support Service

. . . . . . . . . . . . . . . . . . . . . . . 126

Dell Enterprise Training and Certification

. . . . . . . . . . . . . . . . . . 127

Problems With Your Order

. . . . . . . . . . . . . . . . . . . . . . . . . 127

Product Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Returning Items for Warranty Repair or Credit

. . . . . . . . . . . . . . . 127

Before You Call

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

8 Contents

1

About Your System

This section describes the physical, firmware, and software interface features that provide and ensure

the essential functioning of your system. The physical connectors on your system’s front and back

panels provide convenient connectivity and system expansion capability. The system firmware,

applications, and operating systems monitor the system and component status and alert you when a

problem arises. System conditions can be reported by any of the following:

• Front or back panel indicators

• LCD status messages

• System messages

• Warning messages

• Diagnostics messages

• Alert messages

This section describes each type of message, lists the possible causes, and provides steps to resolve any

problems indicated by a message. The system indicators and features are illustrated in this section.

Other Information You May Need

CAUTION: The Product Information Guide provides important safety and regulatory information.

Warranty information may be included within this document or as a separate document.

•The

Rack Installation Guide

or

Rack Installation Instructions

included with your rack solution

describes how to install your system into a rack.

•The

Getting Started Guide

provides an overview of system features, setting up your system, and

technical specifications.

• CDs included with your system provide documentation and tools for configuring and managing your

system.

• Systems management software documentation describes the features, requirements, installation, and

basic operation of the software.

• Operating system documentation describes how to install (if necessary), configure, and use the

operating system software.

• Documentation for any components you purchased separately provides information to configure and

install these options.

• Updates are sometimes included with the system to describe changes to the system, software, and/or

documentation.

About Your System 9

Figure 1-4. Power Supply Indicators

1

2

3

1 power supply status indicator 2 power supply fault indicator 3 AC line status indicator

NIC Indicator Codes

Each NIC on the back panel has an indicator that provides information on network activity and link status.

See Figure 1-5. Table 1-6 lists the NIC indicator codes.

Figure 1-5. NIC Indicators

1

2

1 link indicator 2 activity indicator

Table 1-6. NIC Indicator Codes

Indicator Indicator Code

Link and activity indicators are off The NIC is not connected to the network.

Link indicator is green The NIC is connected to a valid link partner on the network.

Activity indicator is amber blinking Network data is being sent or received.

16 About Your System

LCD Status Messages

The system's control panel LCD provides status messages to signify when the system is operating correctly

or when the system needs attention.

The LCD lights blue to indicate a normal operating condition, and lights amber to indicate an error

condition. The LCD scrolls a message that includes a status code followed by descriptive text. Table 1-7 lists

the LCD status messages that can occur and the probable cause for each message. The LCD messages refer

to events recorded in the System Event Log (SEL). For information on the SEL and configuring system

management settings, see the systems management software documentation.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform

troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or

telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your

warranty. Read and follow the safety instructions that came with the product.

NOTE: If your system fails to boot, press the System ID button for at least five seconds until an error code

appears on the LCD. Record the code, then see "Getting Help" on page 125.

Table 1-7. LCD Status Messages

Code Text Causes Corrective Actions

N/A SYSTEM NAME A 62-character string that can be

This message is for information

defined by the user in the System

only.

Setup program.

You can change the system string

The SYSTEM NAME displays

in the System Setup program. See

under the following conditions:

"Using the System Setup Program"

• The system is powered on.

on page 31.

• The power is off and active

POST errors are displayed.

E1000 FAILSAFE, Call

See "Getting Help" on page 125.

Support

E1114 Temp Ambient Ambient system temperature is out

See "Troubleshooting System

of acceptable range.

Cooling Problems" on page 101.

E1116 Temp Memory Memory has exceeded acceptable

See "Troubleshooting System

temperature and has been disabled

Cooling Problems" on page 101.

to prevent damage to the

components.

E12nn xx PwrGd Specified voltage regulator has

See "Getting Help" on page 125.

failed.

E1210 CMOS Batt CMOS battery is missing, or the

See "Troubleshooting the System

voltage is out of acceptable range.

Battery" on page 100.

About Your System 17

Table 1-7. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1211 ROMB Batt RAID battery is either missing,

Reseat the RAID battery

bad, or unable to recharge due to

connector. See "RAID Battery" on

thermal issues.

page 60, and "Troubleshooting

System Cooling Problems" on

page 101.

E1229 CPU # VCORE Processor # VCORE voltage

See "Getting Help" on page 125.

regulator has failed.

E1310 RPM Fan ## RPM of specified cooling fan is

See "Troubleshooting System

out of acceptable operating range.

Cooling Problems" on page 101.

E1311 RPM Fan Mod #x RPM of fan x in the # module is

See "Troubleshooting System

out of acceptable operating range.

Cooling Problems" on page 101.

E1313 Fan Redundancy The system is no longer fan-

Check control panel LCD for

redundant. Another fan failure will

additional scrolling messages. See

put the system at risk of over-

"Troubleshooting System Cooling

heating.

Problems" on page 101.

E1410 CPU # IERR Specified microprocessor is

See your system’s "Information

reporting an internal error.

Update Tech Sheet" located on

support.dell.com for the most

current system information. If the

problem persists, see "Getting

Help" on page 125.

E1414 CPU # Thermtrip Specified microprocessor is out of

See "Troubleshooting System

acceptable temperature range and

Cooling Problems" on page 101. If

has halted operation.

the problem persists, ensure that

the microprocessor heat sinks are

properly installed. See

"Troubleshooting the

Microprocessors" on page 108.

NOTE: The LCD continues to

display this message until the

system’s power cord is

disconnected and reconnected to

the AC power source, or the SEL

is cleared using either Server

Assistant or the BMC

Management Utility. See the Dell

OpenManage Baseboard

Management Controller User’s

Guide for information about these

utilities.

18 About Your System

Table 1-7. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1418 CPU # Presence Specified processor is missing or

See "Troubleshooting the

bad, and the system is in an

Microprocessors" on page 108.

unsupported configuration.

E141C CPU Mismatch Processors are in a configuration

See "System Memory" on page 63.

unsupported by Dell.

Ensure that your processors match

and conform to the type described

in the Microprocessor Technical

Specifications outlined in your

system’s Getting Started Guide.

E141F CPU Protocol The system BIOS has reported a

See "Getting Help" on page 125.

processor protocol error.

E1420 CPU Bus PERR The system BIOS has reported a

See "Getting Help" on page 125.

processor bus parity error.

E1421 CPU Init The system BIOS has reported a

See "Getting Help" on page 125.

processor initialization error.

E1422 CPU Machine Chk The system BIOS has reported a

See "Getting Help" on page 125.

machine check error.

E1610 PS # Missing No power is available from the

See "Troubleshooting Power

specified power supply; specified

Supplies" on page 100.

power supply is improperly

installed or faulty.

E1614 PS # Status No power is available from the

See "Troubleshooting Power

specified power supply; specified

Supplies" on page 100.

power supply is improperly

installed or faulty.

E1618 PS # Predictive Power supply voltage is out of

See "Troubleshooting Power

acceptable range; specified power

Supplies" on page 100.

supply is improperly installed or

faulty.

E161C PS # Input Lost Power source for specified power

Check the AC power source for the

supply is unavailable, or out of

specified power supply. If the

acceptable range.

problem persists, see

"Troubleshooting Power Supplies"

on page 100.

E1620 PS # Input Range Power source for specified power

Check the AC power source for the

supply is unavailable, or out of

specified power supply. If the

acceptable range.

problem persists, see

"Troubleshooting Power Supplies"

on page 100.

About Your System 19

Table 1-7. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1624 PS Redundancy The power supply subsystem is no

See "Troubleshooting Power

longer redundant. If the last supply

Supplies" on page 100.

fails, the system will go down.

E1710 I/O Channel Chk The system BIOS has reported an

See "Getting Help" on page 125.

I/O channel check.

E1711 PCI PERR B## D##

The system BIOS has reported a

Remove and reseat the PCI

F##

PCI parity error on a component

expansion cards. If the problem

that resides in PCI configuration

persists, see "Troubleshooting

space at bus ##, device ##,

Expansion Cards" on page 107.

function ##.

If the problem persists, the riser

PCI PERR Slot #

The system BIOS has reported a

card or system board is faulty. See

PCI parity error on a component

"Getting Help" on page 125.

that resides in the specified PCI

slot.

E1712 PCI SERR B## D##

The system BIOS has reported a

Remove and reseat the PCI

F##

PCI system error on a component

expansion cards. If the problem

that resides in PCI configuration

persists, see "Getting Help" on

space at bus ##, device ##,

page 125.

function ##.

If the problem persists, the riser

PCI SERR Slot #

The system BIOS has reported a

card or system board is faulty. See

PCI system error on a component

"Getting Help" on page 125.

that resides in the specified slot.

E1714 Unknown Err The system BIOS has determined

See "Getting Help" on page 125.

that there has been an error in the

system, but is unable to determine

its origin.

E171F PCIE Fatal Err

The system BIOS has reported a

Remove and reseat the PCI

B## D## F##

PCIe fatal error on a component

expansion cards. If the problem

that resides in PCI configuration

persists, see "Troubleshooting

space at bus ##, device ##,

Expansion Cards" on page 107.

function ##.

If the problem persists, the riser

PCIE Fatal Err

The system BIOS has reported a

card or system board is faulty. See

Slot #

PCIe fatal error on a component

"Getting Help" on page 125.

that resides in the specified slot.

E1810 HDD ## Fault The SAS subsystem has

See "Troubleshooting a Hard

determined that hard drive ## has

Drive" on page 104.

experienced a fault.

20 About Your System

Table 1-7. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E1811 HDD ## Rbld Abrt The specified hard drive has

See "Troubleshooting a Hard

experienced a rebuild abort.

Drive" on page 104. If the problem

persists, see your RAID

documentation.

E1812 HDD ## Removed The specified hard drive has been

Information only.

removed from the system.

E1913 CPU & Firmware

The BMC firmware does not

Update to the latest BMC

Mismatch

support the CPU.

firmware. See the BMC User’s

Guide for more information on

setup and use of BMC.

E1A14 SAS Cable A SAS cable A is missing or bad. Reseat the cable. If the problem

persists, replace the cable. See

"SAS Controller Daughter Card"

on page 56.

E1A15 SAS Cable B SAS cable B is missing or bad. Reseat the cable. If the problem

persists, replace the cable. See

"SAS Controller Daughter Card"

on page 56.

E1A17 Pwr Cable FB Flex bay power cable is missing or

Reseat the cable. If the problem

bad.

persists, replace the cable. See

"SAS Controller Daughter Card"

on page 56.

E1A18 PDB Ctrl Cable Flex bay control signals cable is

Reseat the cable. If the problem

missing or bad.

persists, replace the cable. See

"SAS Controller Daughter Card"

on page 56.

E2010 No Memory No memory is installed in the

Install memory. See "Installing

system.

Memory Modules" on page 65.

E2011 Mem Config Err Memory detected, but is not

See "Troubleshooting System

configurable. Error detected

Memory" on page 102.

during memory configuration.

E2012 Unusable Memory Memory is configured, but not

See "Troubleshooting System

usable. Memory subsystem failure.

Memory" on page 102.

E2013 Shadow BIOS Fail The system BIOS failed to copy its

See "Troubleshooting System

flash image into memory.

Memory" on page 102.

E2014 CMOS Fail CMOS failure. CMOS RAM not

See "Getting Help" on page 125.

functioning properly.

E2015 DMA Controller DMA controller failure. See "Getting Help" on page 125.

About Your System 21

Table 1-7. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E2016 Int Controller Interrupt controller failure. See "Getting Help" on page 125.

E2017 Timer Fail Timer refresh failure. See "Getting Help" on page 125.

E2018 Prog Timer Programmable interval timer error. See "Getting Help" on page 125.

E2019 Parity Error Parity error. See "Getting Help" on page 125.

E201A SIO Err SIO failure. See "Getting Help" on page 125.

E201B Kybd Controller Keyboard controller failure. See "Getting Help" on page 125.

E201C SMI Init System management interrupt

See "Getting Help" on page 125.

(SMI) initialization failure.

E201D Shutdown Test BIOS shutdown test failure. See "Getting Help" on page 125.

E201E POST Mem Test BIOS POST memory test failure. See "Troubleshooting System

Memory" on page 102. If the

problem persists, see "Getting

Help" on page 125.

E201F DRAC Config Dell remote access controller

Check for specific error messages.

(DRAC) configuration failure.

Ensure that DRAC cables and

connectors are properly seated. If

the problem persists, see your

DRAC documentation.

E2020 CPU Config CPU configuration failure. Check for specific error messages.

E2021 Memory

Incorrect memory configuration.

Check for specific error messages.

Population

Memory population order

See "Troubleshooting System

incorrect.

Memory" on page 102.

E2022 POST Fail General failure after video. Check for specific error messages.

E2110 MBE Crd # DIMM ##

One of the DIMMs in the set

See "Troubleshooting System

& ##

implicated by "## & ##" has had a

Memory" on page 102.

memory multi-bit error (MBE). If

no memory card is present, the

"Crd #" string is left out of the

message.

22 About Your System

Table 1-7. LCD Status Messages (continued)

Code Text Causes Corrective Actions

E2111 SBE Log Disable

The system BIOS has disabled

See "Troubleshooting System

Crd # DIMM ##

memory single-bit error (SBE)

Memory" on page 102.

logging, and will not resume

logging further SBEs until the

system is rebooted. "##" represents

the DIMM implicated by the

BIOS. If no memory riser card is

present, the "Crd #" string is left

out of the message.

E2112 Mem Spare Crd #

The system BIOS has spared the

See "Troubleshooting System

DIMM ##

memory because it has determined

Memory" on page 102.

that the memory had too many

errors. "## & ##" represents the

DIMM pair implicated by the

BIOS. If no memory card is

present, the "Crd #" string is left

out of the message.

E2113 Mem Mirror Crd #

The system BIOS has disabled

See "Troubleshooting System

DIMM ## & ##

memory mirroring because it has

Memory" on page 102.

determined that one half of the

mirror has had too many errors.

"## & ##" represents the DIMM

pair implicated by the BIOS. If no

memory card is present, the "Crd

#" string is left out of the message.

E2118 Fatal NB Mem CRC One of the connections in the FBD

See "Troubleshooting System

memory subsystem link on the

Memory" on page 102.

Northbound side has failed.

E2119 Fatal SB Mem CRC One of the connections in the FBD

See "Troubleshooting System

memory subsystem link on the

Memory" on page 102.

Southbound side has failed.

I1910 Intrusion System cover has been removed. Information only.

I1911 >3 ERRs Chk Log LCD overflow message.

Check the SEL for details on the

events.

A maximum of three error

messages can display sequentially

on the LCD. The fourth message

displays as the standard overflow

message.

About Your System 23

Table 1-7. LCD Status Messages (continued)

Code Text Causes Corrective Actions

I1912 SEL Full System Event Log is full of events,

Clear the log by deleting event

and is unable to log any more

entries.

events.

W1228 ROMB Batt < 24hr Warns predictively that the RAID

Replace RAID battery. See "RAID

battery has less than 24 hours of

Battery" on page 60.

charge left.

NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary" on page 147.

Solving Problems Described by LCD Status Messages

The code and text on the LCD can often specify a very precise fault condition that is easily corrected. For

example, if the code E1418 CPU_1_Presence appears, you know that a microprocessor is not

installed in socket 1.

In contrast, you might be able to determine the problem if multiple related errors occur. For example, if you

receive a series of messages indicating multiple voltage faults, you might determine that the problem is a

failing power supply.

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is

automatically removed when that sensor returns to a normal state. For example, if temperature for a

component goes out of range, the LCD displays the fault; when the temperature returns to the acceptable

range, the message is removed from the LCD. For other faults, you must take action to remove the message

from the display:

• Clear the SEL — You can perform this task remotely, but you will lose the event history for the system.

• Power cycle — Turn off the system and disconnect it from the electrical outlet; wait approximately ten

seconds, reconnect the power cable, and restart the system.

Any of these actions will remove fault messages, and return the status indicators and LCD colors to the

normal state. Messages will reappear under the following conditions:

• The sensor returns to a normal state but fails again, resulting in a new SEL entry.

• The system is reset and new error events are detected.

• A failure is recorded from another source that maps to the same display entry.

24 About Your System

System Messages

System messages appear on the screen to notify you of a possible problem with the system. Table 1-8 lists

the system messages that can occur and the probable cause and corrective action for each message.

NOTE: If you receive a system message that is not listed in Table 1-8, check the documentation for the

application that is running when the message appears or the operating system's documentation for an explanation

of the message and recommended action.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform

troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or

telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your

warranty. Read and follow the safety instructions that came with the product.

Table 1-8. System Messages

Message Causes Corrective Actions

Alert! Redundant memory

Installed memory modules are not the

Ensure that all memory modules are of the

disabled! Memory

same type and size; faulty memory

same type and size and that they are

configuration does not

module(s).

properly installed. If the problem persists,

support redundant memory.

see "Troubleshooting System Memory"

on page 102.

Attempting to update

Remote Configuration request has been

Wait until the process is complete.

Remote Configuration.

detected and is being processed.

Please wait...

BIOS Update Attempt

Remote BIOS update attempt failed. Retry the BIOS update. If the problem

Failed!

persists, see "Getting Help" on page 125.

Caution! NVRAM_CLR jumper

NVRAM_CLR jumper is installed.

Remove NVRAM_CLR jumper. See

is installed on system

CMOS has been cleared.

Figure 6-1 for jumper location.

board.

CPUs with different cache

Microprocessors with different cache

Ensure that all microprocessors have the

sizes detected!

sizes are installed.

same cache size and that they are properly

installed. See "Processors" on page 67.

Decreasing available

Faulty or improperly installed memory

See "Troubleshooting System Memory"

memory

modules.

on page 102.

DIMM pairs must be matched

Mismatched or unmatched DIMMs

Ensure that all pairs of memory modules

in size, speed, and

installed; faulty or improperly seated

are of the same type and size and that they

technology. The following

memory module(s).

are properly installed. See "System

DIMM pair is mismatched:

Memory" on page 63. If the problem

DIMM x and DIMM y.

persists, see "Troubleshooting System

Memory" on page 102.

About Your System 25

Table 2-1. System Setup Program Navigation Keys

Keys Action

Up arrow or <Shift><Tab> Moves to the previous field.

Down arrow or <Tab> Moves to the next field.

Spacebar, <+>, <

–>, left and right

Cycles through the settings in a field. In many fields,

arrows

you can also type the appropriate value.

<Esc> Exits the System Setup program and restarts the system

if any changes were made.

<F1> Displays the System Setup program's help file.

NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart

the system.

System Setup Options

Main Screen

When you enter the System Setup program, the main System Setup program screen appears (see Figure 2-1).

32 Using the System Setup Program

Figure 2-1. Main System Setup Program Screen

Table 2-2 lists the options and descriptions for the information fields that appear on the main System Setup

program screen. For related information, see "System Security Screen Options" on page 37.

NOTE: The options for the System Setup program change based on the system configuration.

NOTE: The System Setup program defaults are listed under their respective options, where applicable.

Table 2-2. System Setup Program Options

Option Description

System Time Resets the time on the system's internal clock.

System Date Resets the date on the system's internal calendar.

Memory Information Displays information related to installed system, video, and redundant memory,

including size, type, and speed of memory modules, system memory test option

status, and redundant memory status.

CPU Information Displays information related to microprocessors (speed, cache size, and so on). See

"CPU Information Screen" on page 35."

SATA Port x Displays type and capacity of drive attached to port x.

Using the System Setup Program 33

Table 2-2. System Setup Program Options (continued)

Option Description

Boot Sequence Determines the order in which the system searches for boot devices during system

startup. Available options can include the diskette drive, CD drive, hard drives, and

network. If you have installed a RAC, additional options, such as virtual floppy and

virtual CD-ROM, may be present.

NOTE: System boot is not supported from an external device attached to a SAS or

SCSI adapter. See support.dell.com for the latest support information about booting

from external devices.

USB Flash Drive Type

Determines the emulation type for a USB flash drive. Hard disk allows the USB flash

(

Auto

default)

drive to act as a hard drive. Floppy allows the USB flash drive to act as a removal

diskette drive. Auto automatically chooses an emulation type.

Integrated Devices See "Integrated Devices Screen" on page 36.

PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of the integrated devices on the

PCI bus, and any installed expansion cards that require an IRQ.

Serial Communication

Options are On with Console Redirection via COM2, and Off.

(Off default)

Failsafe Baud Rate

Displays the failsafe baud rate used for console redirection when the baud rate cannot

(57600 default)

be negotiated automatically with the remote terminal. This rate should not be

adjusted.

Remote Terminal Type

Select either VT 100/VT 220 or ANSI.

(VT 100/VT 220 default)

Redirection After Boot

Enables or disables BIOS console redirection after your system boots to the operating

(Enabled default)

system.

Embedded Server

Displays a screen to configure the front-panel LCD options and to set a user-defined

Management

LCD string. For more information, see the systems management software

documentation that describes the features, requirements, installation, and basic

operation of the embedded software.

System Security Displays a screen to configure the system password and setup password features. See

"System Security Screen" on page 37, "Using the System Password" on page 38, and

"Using the Setup Password" on page 40 for more information.

Keyboard NumLock

Determines whether your system starts up with the NumLock mode activated on 101-

(

On

default)

or 102-key keyboards (does not apply to 84-key keyboards).

Report Keyboard Errors

Enables or disables reporting of keyboard errors during the POST. Select Report for

(

Report

default)

host systems that have keyboards attached. Select Do Not Report to suppress all error

messages relating to the keyboard or keyboard controller during POST. This setting

does not affect the operation of the keyboard itself if a keyboard is attached to the

system.

34 Using the System Setup Program

CPU Information Screen

Table 2-3 lists the options and descriptions for the information fields that appear on the CPU Information

screen.

Table 2-3. CPU Information Screen

Option Description

Bus Speed Displays the bus speed of the processors.

Logical Processor

Displays when the processors support HyperThreading. Enabled

(Enabled default)

permits all logical processors to be used by the operating system.

Only the first logical processor of each processor installed in the

system is used by the operating system if Disabled is selected.

Virtualization Technology

Displays when the processor(s) support Virtualization Technology.

Enabled permits virtualization software to utilize Virtualization

(Disabled default)

Technology functions incorporated in the processor design. This

feature can only be used by software that supports Virtualization

Technology.

Adjacent Cache Line

Enables or disables optimal use of sequential memory access. Disable

Prefetch

this option for applications that require high use of random memory

(Enabled default)

access.

Hardware Prefetcher

Enables or disables the hardware prefetcher.

(Enabled default)

Demand-Based Power

Enables or disables demand-based power management. When

Management

enabled, the CPU Performance State tables will be reported to the

(Disabled default)

operating system; when disabled, the CPU Performance State tables

will not be reported to the operating system. If any of the CPUs do not

support demand-based power management, the field will become

read-only, and automatically set to Disabled.

Processor X ID Displays the family and model number of each processor. A submenu

displays processor and core speed, amount of level 2 cache, and the

number of cores.

Using the System Setup Program 35

Integrated Devices Screen

Table 2-4 lists the options and descriptions for the information fields that appear on the Integrated Devices

screen.

Table 2-4. Integrated Devices Screen Options

Option Description

Integrated SAS Controller

Enables or disables the integrated SAS controller.

(Enabled default)

Embedded SATA

Allows the integrated SATA controller to be set to Off or ATA mode.

Controller

(Off default)

IDE CD-ROM Controller

Enables the integrated IDE controller. When set to

Auto

, each channel of the integrated

(Auto default)

IDE controller is enabled if IDE devices are attached to the channel and an external IDE

controller is not detected.

NOTE: This CD-ROM option will not appear on this menu screen if your system

does not include this optional device.

User-Accessible USB Ports

Enables or disables the system's user-accessible ports. Options are All Ports On,

(All Ports On default)

Only Back Ports On, or All Ports Off. Disabling the USB ports makes system

resources available for other devices.

Embedded Gb NIC1

Enables or disables the system's integrated NIC1. Options are Enabled without PXE,

(Enabled with PXE

Enabled with PXE, and Disabled. PXE support allows the system to boot from the

default)

network. Changes take effect after the system reboots.

MAC Address Displays the MAC address for NIC1. This field does not have user-selectable settings.

TOE Capability Displays the TCP/IP Offload Engine (TOE) feature status of NIC1.

Embedded Gb NIC2

Enables or disables the system's integrated NIC2. Options are Enabled without PXE,

(Enabled without PXE

Enabled with PXE, and Disabled. PXE support allows the system to boot from the

default)

network. Changes take effect after the system reboots.

MAC Address Displays the MAC address for NIC2. This field does not have user-selectable settings.

TOE Capability Displays the TCP/IP Offload Engine (TOE) feature status of NIC2.

36 Using the System Setup Program

System Security Screen

Table 2-5 lists the options and descriptions for the information fields that appear on the System Security

screen.

Table 2-5. System Security Screen Options

Option Description

System Password Displays the current status of your system's password security feature and allows you

to assign and verify a new system password.

NOTE: See "Using the System Password" on page 38 for instructions on assigning a

system password and using or changing an existing system password.

Setup Password Restricts access to the System Setup program in the same way that you restrict access

to your system using the system password feature.

NOTE: See "Using the Setup Password" on page 40 for instructions on assigning a

setup password and using or changing an existing setup password.

Password Status Setting the Setup Password option to Enabled prevents the system password from

being changed or disabled at system start-up.

To lock the system password, assign a setup password in the Setup Password option

and then change the Password Status option to Locked. In this state, you cannot

change the system password using the System Password option and cannot be

disabled at system start-up by pressing <Ctrl><Enter>.

To unlock the system password, enter the setup password in the Setup Password field

and then change the Password Status option to Unlocked. In this state, you can

disable the system password at system start-up by pressing <Ctrl><Enter> and then

change the password using the System Password option.

Power Button

Turns system's power off and on.

• If you turn off the system using the power button and the system is running an ACPI-

compliant operating system, the system can perform an orderly shutdown before

power is turned off.

• If the system is not running an ACPI-compliant operating system, power is turned off

immediately after the power button is pressed.

The button is enabled in the System Setup program. When disabled, the button can

only turn on system power.

NOTE: You can still turn on the system by using the power button, even if the Power

Button option is set to Disabled.

NMI Button NOTICE: Use the NMI button only if directed to do so by qualified support

personnel or by the operating system's documentation. Pressing this button halts

the operating system and displays a diagnostic screen.

Enables or disables the NMI feature.

Using the System Setup Program 37

Table 2-5. System Security Screen Options (continued)

Option Description

AC Power Recovery

Determines how the system reacts when power is restored to the system. If system is

(Last default)

set to Last, the system returns to the last power state. On turns on the system after

power is restored. When set to Off, the system remains off after power is restored.

Exit Screen

After you press <Esc> to exit the System Setup program, the Exit screen displays the following options:

•

Save Changes and Exit

• Discard Changes and Exit

• Return to Setup

System and Setup Password Features

NOTICE: The password features provide a basic level of security for the data on your system. If your data

requires more security, use additional forms of protection, such as data encryption programs.

NOTICE: Anyone can access the data stored on your system if you leave the system running and unattended

without having a system password assigned or if you leave your system unlocked so that someone can disable the

password by changing a jumper setting.

Your system is shipped to you without the system password feature enabled. If system security is a concern,

operate your system only with system password protection.

To change or delete an existing password, you must know the password (see "Deleting or Changing an

Existing System Password" on page 40). If you forget your password, you cannot operate your system or

change settings in the System Setup program until a trained service technician changes the password jumper

setting to disable the passwords, and erases the existing passwords. This procedure is described in

"Disabling a Forgotten Password" on page 117.

Using the System Password

After a system password is assigned, only those who know the password have full use of the system. When

the System Password option is set to Enabled, the system prompts you for the system password after the

system starts.

Assigning a System Password

Before you assign a system password, enter the System Setup program and check the System Password

option.

38 Using the System Setup Program

When a system password is assigned, the setting shown for the System Password option is Enabled. If the

setting shown for the Password Status is Unlocked, you can change the system password. If the Password

Status option is Locked, you cannot change the system password. When the system password feature is

disabled by a jumper setting, the system password is Disabled, and you cannot change or enter a new system

password.

When a system password is not assigned and the password jumper on the system board is in the enabled

(default) position, the setting shown for the System Password option is Not Enabled and the Password

Status field is Unlocked. To assign a system password:

1

Verify that the

Password Status

option is set to

Unlocked

.

2

Highlight the

System Password

option and press <Enter>.

3

Type your new system password.

You can use up to 32 characters in your password.

As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.

The password assignment is not case-sensitive. However, certain key combinations are not valid. To erase

a character when entering your password, press <Backspace> or the left-arrow key.

NOTE: To escape from the field without assigning a system password, press <Enter> to move to another

field, or press <Esc> at any time prior to completing step 5.

4

Press <Enter>.

5

To confirm your password, type it a second time and press <Enter>.

The setting shown for the

System Password

changes to

Enabled

. Exit the System Setup program and

begin using your system.

6

Either reboot your system now for your password protection to take effect or continue working.

NOTE: Password protection does not take effect until you reboot the system.

Using Your System Password to Secure Your System

NOTE: If you have assigned a setup password (see "Using the Setup Password" on page 40"), the system accepts

your setup password as an alternate system password.

When the Password Status option is set to Unlocked, you have the option to leave the password security

enabled or to disable the password security.

To leave the password security enabled:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Enter>.

To disable the password security:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Ctrl><Enter>.

Using the System Setup Program 39

When the Password Status option is set to Locked whenever you turn on your system or reboot your

system by pressing <Ctrl><Alt><Del>, type your password and press <Enter> at the prompt.

After you type the correct system password and press <Enter>, your system operates as usual.

If an incorrect system password is entered, the system displays a message and prompts you to re-enter your

password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the

system displays an error message showing the number of unsuccessful attempts and that the system has

halted and will shut down. This message can alert you to an unauthorized person attempting to use your

system.

Even after you shut down and restart the system, the error message continues to be displayed until the

correct password is entered.

NOTE: You can use the Password Status option in conjunction with the System Password and Setup Password

options to further protect your system from unauthorized changes.

Deleting or Changing an Existing System Password

1

When prompted, press <Ctrl><Enter> to disable the existing system password.

If you are asked to enter your setup password, contact your network administrator.

2

Enter the System Setup program by pressing <F2> during POST.

3

Select the

System Security

screen field to verify that the

Password Status

option is set to

Unlocked

.

4

When prompted, type the system password.

5

Confirm that

Not Enabled

is displayed for the

System Password

option.

If

Not Enabled

is displayed for the

System Password

option, the system password has been deleted. If

Enabled

is displayed for the

System Password

option, press the <Alt><b> key combination to restart the

system, and then repeat steps 2 through 5.

Using the Setup Password

Read the information in the following sections to assign or change your setup password.

Assigning a Setup Password

You can assign (or change) a setup password only when the Setup Password option is set to Not Enabled.

To assign a setup password, highlight the Setup Password option and press the <+> or <–> key. The system

prompts you to enter and verify the password. If a character is illegal for password use, the system beeps.

NOTE: The setup password can be the same as the system password. If the two passwords are different, the setup

password can be used as an alternate system password. However, the system password cannot be used in place of

the setup password.

You can use up to 32 characters in your password.

As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.

40 Using the System Setup Program

The password assignment is not case-sensitive. However, certain key combinations are not valid. If you

enter one of these combinations, the system beeps. To erase a character when entering your password, press

<Backspace> or the left-arrow key.

After you verify the password, the Setup Password setting changes to Enabled. The next time you enter the

System Setup program, the system prompts you for the setup password.

A change to the Setup Password option becomes effective immediately (restarting the system is not

required).

Operating With a Setup Password Enabled

If Setup Password is set to Enabled, you must enter the correct setup password before you can modify

most of the System Setup options. When you start the System Setup program, the program prompts you to

enter a password.

If you do not enter the correct password in three attempts, the system lets you view, but not modify, the

System Setup screens—with the following exception: If System Password is not set to Enabled and is not

locked through the Password Status option, you can assign a system password (however, you cannot

disable or change an existing system password).

NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the

system password from unauthorized changes.

Deleting or Changing an Existing Setup Password

1

Enter the System Setup program and select the

System Security

option.

2

Highlight the

Setup Password

option, press <Enter> to access the setup password window, and press

<Enter> twice to clear the existing setup password.

The setting changes to

Not Enabled

.

3

If you want to assign a new setup password, perform the steps in "Assigning a Setup Password" on

page 40.

Disabling a Forgotten Password

See "Disabling a Forgotten Password" on page 117.

Baseboard Management Controller Configuration

The Baseboard Management Controller (BMC) enables configuring, monitoring, and recovery of systems

remotely. BMC provides the following features:

• Uses the system’s integrated NIC

• Fault logging and SNMP alerting

• Access to system event log and sensor status

• Control of system functions including power on and off

Using the System Setup Program 41

Cooling Fan Modules

This system contains four cooling fan modules, each comprised of two dual-rotor fans, for a total of eight fans

that are connected directly to the system board.

Removing a Cooling Fan Module

CAUTION: Many repairs may only be done by a certified service technician. You should only perform

troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or

telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your

warranty. Read and follow the safety instructions that came with the product.

NOTE: The procedure for removing each individual fan module is the same.

1

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and

peripherals.

2

Open the system. See "Opening and Closing the System" on page 46.

NOTE: You can remove the fan modules without removing the memory cooling shroud; however, Dell

recommends that you remove this shroud before removing a fan module. Do not remove the system board cooling

shroud.

See "Removing the Memory Cooling Shroud" on page 52.

3

Raise the fan handle, disconnect the module wire harness from the system board, and pull the fan straight

up to clear the chassis. See Figure 3-4.

4

Unplug the fan module connector.

48 Installing System Components

Figure 3-4. Removing and Installing a Cooling Fan

2

3

1

4

5

1 cooling fan modules (4) 2 fan module handles 3 module wire harness

4 cooling fan module connector 5 system board cooling shroud

Replacing a Cooling Fan Module

NOTE: The procedure for installing each individual fan is the same.

1

Ensure that the fan handle is upright and lower the fan into its retention base until the fan is fully seated.

Then lower the fan handle until it snaps into place. See Figure 3-4.

2

Attach the fan module connectors.

3

If you removed the memory cooling shroud to access the fan modules, replace the shroud. See "Replacing

the Memory Cooling Shroud" on page 53.

4

Close the system. See "Opening and Closing the System" on page 46.

Installing System Components 49

Removing the Plastic Fan Guide

NOTE: The plastic fan guide is mounted to the chassis between the fans.

NOTE: You may need to remove the system from the rack.

1

Remove the cooling fan modules. See "Removing a Cooling Fan Module" on page 48.

2

Remove the system from the rack. See the Rack Installation Guide for your system.

3

Place the system upside-down on a flat surface.

4

Using a #2 Phillips screwdriver, remove the two screws from the bottom of the chassis that secure the fan

bracket.

5

Turn the system right-side up, place it on a flat surface, and then remove the fan bracket.

Replacing the Plastic Fan Guide

1

While the system is out of the rack, and with the top cover removed, place the system on its side on a flat

surface.

2

Place the fan bracket into its location inside the chassis.

3

Holding the fan bracket in place, use a #2 Phillips screwdriver to replace the two screws on the bottom of

the chassis.

4

Place the system right-side up on a flat surface.

5

Replace the cooling fan modules. See "Replacing a Cooling Fan Module" on page 49.

6

Replace the system in the rack. See the Rack Installation Guide for your system.

Cooling Shrouds

Your system contains two cooling shrouds.

• System board cooling shroud

• Memory cooling shroud

System Board Cooling Shroud

The

system board cooling shroud directs airflow over the system memory modules, channeling the air from the

four fan modules. See Figure 3-5.

50 Installing System Components

Figure 3-5. System Board Cooling Shroud

1

1 system board cooling shroud

Removing the System Board Cooling Shroud

1

If applicable, remove the bezel. See "Removing and Replacing the Front Bezel" on page 45.

2

Turn off the system and attached peripherals, and then disconnect the system from the electrical outlet.

3

Open the system. See "Opening the System" on page 46.

4

Remove the memory cooling shroud. See "Removing the Memory Cooling Shroud" on page 52.

5

Remove both the center and left risers from the system board. See "Removing an Expansion-Card Riser"

on page 82.

6

Press the tabs on the front side of the shroud (nearest to the processors), and then lift the shroud up and

away from the system.

Installing the System Board Cooling Shroud

1

Align the back of the shroud to the front of the posts of the center and rear card risers on the motherboard.

2

Press down gently on the front of the shroud until it engages with the plastic tabs on the motherboard.

3

Place the center and left risers. See "Installing an Expansion-Card Riser" on page 83.

4

Replace the memory cooling shroud. See "Replacing the Memory Cooling Shroud" on page 53.

5

Close the system. See "Closing the System" on page 47.

Installing System Components 51

6

If applicable, replace the bezel. See "Removing and Replacing the Front Bezel" on page 45.

7

Attach any peripherals, connect the system to the electrical source, and then turn on the system.

Memory Cooling Shroud

The memory cooling shroud covers both the memory modules (DIMMs) and the processors. This shroud can be

removed and installed. See Figure 3-6 and "System Board Removal" on page 91.

Removing the Memory Cooling Shroud

CAUTION: Many repairs may only be done by a certified service technician. You should only perform

troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or

telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your

warranty. Read and follow the safety instructions that came with the product.

CAUTION: The memory modules are hot to the touch for some time after the system has been powered down.

Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges

and avoid touching the components on the memory module.

NOTICE: Never operate your system with the memory cooling shroud removed. Overheating of the system can

develop quickly resulting in a shutdown of the system and the loss of data.

1

To remove the cooling shroud, locate the release tab on the shroud edge that is nearest to the adjacent

system board shroud. See Figure 3-6.

2

Pull up on the release tab to release the memory cooling shroud.

3

Unseat the shroud from the securing tabs located on the periphery of the shroud.

4

Carefully lift the shroud straight up to disengage it from the system board, and then lift the shroud away

from the system.

52 Installing System Components

Figure 3-6. Memory Cooling Shroud

1

2

3

4

1 memory cooling shroud 2 memory shroud release tab 3 memory modules (8)

4 system processors (2)

Replacing the Memory Cooling Shroud

1

To install the memory cooling shroud, align the shroud directly over the memory modules and the

processors.

2

Using the interior system board cooling shroud as a guide, slowly lower the shroud straight down onto the

system, directly over the processors and memory modules.

3

Gently press around the periphery of the shroud until it engages with the external tabs and snaps into

place.

Power Supplies

Your system supports one or two power supplies rated at an output of 670 W. If only one power supply is

installed, it must be installed in the left power supply bay (bay 1). If two power supplies are installed, the

second power supply serves as a redundant, hot-plug power source.

NOTICE: In a non-redundant configuration, the power supply blank must be installed in the unoccupied power

supply bay to ensure proper system cooling. See "Installing the Power Supply Blank" on page 56.

Installing System Components 53

Removing a Power Supply

NOTICE: The system requires one power supply for the system to operate normally. The system is in the

redundant mode when two power supplies are installed and both power supplies are connected to an AC power

source. Remove and replace only one power supply at a time in a system that is powered on. Operating the system

with only one power supply installed and without a power supply blank installed for extended periods of time can

cause the system to overheat.

NOTICE: If only one power supply is installed, it must be installed in the left power supply bay (1).

NOTICE: If you connect the system to a power source in the range of 120 to 220 VAC, and if two power supplies

are installed, the second power supply serves as a redundant, hot-plug power source.

NOTE: On your rack system, you may have to unlatch and lift the cable management arm if it interferes with

power supply removal. For information about the cable management arm, see the system’s Rack Installation

Guide.

1

If your system has a single power supply, turn off the system and all attached peripherals. For a redundant

system, you can leave the system running and proceed to the next step.

2

Disconnect the power cable from the power source.

3

Disconnect the power cable from the power supply and remove the cable from the cable retention bracket.

NOTICE: On a rack system, you may need to temporarily unlatch and lift the cable management arm. For

information about the cable management arm, see the system’s Rack Installation Guide.

4

Release the locking tab on the left side of the power supply by pressing in toward the right until the power

supply is released from the chassis. See Figure 3-7.

5

Holding the power-supply handle, pull the power supply straight out to clear the chassis.

54 Installing System Components

Figure 3-7. Removing and Installing a Power Supply

3

1

2

4

5

6

7

1 power-supply 2 power-supply handle 3 cable retention bracket

4 power supply blank 5 power-supply bay 2 (optional) 6 redundant power supply bay 1

7 locking tab

Replacing a Power Supply

1

If you are adding a second power supply, remove the power supply blank. See "Removing a Power

Supply" on page 54.

2

Holding the power-supply handle, slide the new power supply into the chassis until it is fully seated and

contacts the system chassis. See Figure 3-7.

NOTICE: On a rack system, you may need to temporarily unlatch and lift the cable management arm. For

information about the cable management arm, see the system’s Rack Installation Guide.

3

Insert the power cable through the cable retention bracket, connect the power cable to the power supply,

and plug the cable into a power outlet.

NOTICE: For more information about the power cable retention bracket, see the Getting Started With Your

System guide.

NOTE: After installing a new power supply in a system with two power supplies, allow several seconds for the

system to recognize the power supply and determine its status. The power-supply status indicator turns green to

signify that the power supply is functioning properly (see Figure 1-4).

Installing System Components 55

Removing the Power Supply Blank

Press the latch on the left side to release and remove the blank, rotating the blank slightly to clear the bay,

and remove from the chassis.

NOTICE: To ensure proper system cooling, the power supply blank must be installed on the unoccupied power

supply bay in a non-redundant configuration. Remove the power supply blank only if you are installing a second

power supply.

Installing the Power Supply Blank

To install the power supply blank, insert the tab on the right edge of the blank into the slot in the power

supply bay wall. Rotate the blank into the power supply bay until it is fully seated.

SAS Controller Daughter Card

Your system includes a dedicated slot on the sideplane for an optional SAS controller daughter card. The

SAS controller daughter card provides the SAS storage subsystem for your system’s two optional internal

hard drives. The optional SAS RAID controller daughter card allows you to set up any internal hard drives

in a RAID configuration.

Removing a SAS Controller Daughter Card

1

If you are removing a SAS RAID controller daughter card, disconnect the battery cable from the card by

releasing the tab on the cable connector on the daughter card. See Figure 3-26.

2

Pull on the release latch on the daughter card (see Figure 3-8) and slide the daughter card tray towards the

hard drives.

3

Continue to hold the guide rails outward as you pull the SAS controller daughter card upward from the

rails.

Installing a SAS Controller Daughter Card or SAS RAID Controller Daughter Card

NOTICE: If you are installing a SAS RAID daughter card, be careful not to press on the memory module on the

card (see Figure ). to avoid damaging the memory module or its socket.

NOTICE: If you are installing a new or replacement SAS RAID daughter card, do not remove the card’s plastic

cover until you have completed installing the card.

1

Hold the metal daughter card tray by its edges with the release latch and edge connector facing the

sideplane board. See Figure 3-8.

2

Align the two slots in the daughter card tray and the corresponding tabs on the chassis, then lower the card

tray onto the chassis.

3

Slide the daughter card tray towards the sideplane until the edge connector on the daughter card fits into

the socket on the sideplane board and the release latch engages. See Figure 3-8.