Dell Latitude D530: Finding Information

Finding Information: Dell Latitude D530

1

Finding Information

NOTE: Some features or media may be optional and may not ship with your

computer. Some features or media may not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

A diagnostic program for my computer

Drivers and Utilities Media

Drivers for my computer

Documentation and drivers are already

installed on your computer. You can use

Notebook System Software (NSS)

the Drivers and Utilities media to reinstall

drivers (see "Reinstalling Drivers and

Utilities" on page 128) or to run the Dell

Diagnostics (see "Dell Diagnostics" on

page 103).

Readme files may be included on your

media to provide last-minute updates

about technical changes to your computer

or advanced technical-reference material

for technicians or experienced users.

NOTE: Drivers and documentation updates

can be found at support.dell.com.

NOTE: The Drivers and Utilities media may

be optional and may not ship with your

computer.

Finding Information 13

What Are You Looking For? Find It Here

How to set up my computer

Quick Reference Guide

Basic troubleshooting information

NOTE: This document may be optional and

may not ship with your computer.

How to run the Dell Diagnostics

NOTE: This document is available as a PDF

at support.dell.com.

•Warranty information

Dell™ Product Information Guide

Terms and Conditions (U.S. only)

•Safety instructions

•Regulatory information

Ergonomics information

End User License Agreement

Specifications

Dell Latitude User’s Guide

®

®

How to configure system settings

Microsoft

Windows

XP and Windows

®

Vista

Help and Support Center

How to troubleshoot and solve problems

1

Click

Start

Help and Support

Dell

User and System Guides

System

Guides

.

2

Click the

User’s Guide

for your

computer.

14 Finding Information

What Are You Looking For? Find It Here

Service Tag and Express Service Code

Service Tag and Microsoft Windows

License Label

Microsoft Windows Product Key

NOTE: Your computer’s Service Tag and

Microsoft Windows license labels are

located on your computer.

Your computer’s Service Tag contains

both a Service Tag number and an Express

Service Code.

Use the Service Tag to identify your

computer when you use

support.dell.com

or contact support.

Enter the Express Service Code to direct

your call when contacting support.

Use the product key on the license label

if you need to reinstall your operating

system.

NOTE: As an increased security measure,

the newly designed Microsoft Windows

license label incorporates a missing portion

or hole to discourage removal of the label.

Finding Information 15

What Are You Looking For? Find It Here

Solutions — Troubleshooting hints and

Dell Support Website — support.dell.com

tips, articles from technicians, online

NOTE: Select your region or business

courses, and frequently asked questions

segment to view the appropriate support

Community — Online discussion with

site.

other Dell customers

Upgrades — Upgrade information for

components, such as the memory, hard

drive, and operating system

Customer Care — Contact information,

service call and order status, and

warranty and repair information

Service and support — Service call

status and support history, service

contract, and online discussions with

technical support

Dell Technical Update Service —

Proactive e-mail notification of software

and hardware updates for your computer

Reference — Computer documentation,

details on my computer configuration,

product specifications, and white papers

Downloads — Certified drivers, patches,

and software updates

Notebook System Software (NSS)— If

To download Notebook System Software:

you reinstall the operating system for

1

Go to

support.dell.com

and click

your computer, you should also reinstall

Drivers & Downloads

.

the NSS utility. NSS automatically

2

Enter your Service Tag or Product Type

detects your computer and operating

and Product Model, and click

Go

.

system and installs the updates

3

Scroll to

System and Configuration

appropriate for your configuration,

Utilities

Dell Notebook System

providing critical updates for your

Software

and click

Download Now

.

operating system and support for

4

Select

Drivers & Downloads

and click

processors, optical drives, USB devices,

Go

.

and so on. NSS is necessary for correct

operation of your Dell computer.

NOTE: The support.dell.com user interface

may vary depending on your selections.

16 Finding Information

What Are You Looking For? Find It Here

Software upgrades and troubleshooting

Dell Support Utility

hints — Frequently asked questions, hot

The Dell Support Utility is an automated

topics, and general health of your

upgrade and notification system installed

computing environment

on your computer. This support provides

real-time health scans of your computing

environment, software updates, and

relevant self-support information. Access

the Dell Support Utility from the

icon in the taskbar. For more information,

see "Dell Support Utility

" on page 107

.

How to find information about my

Windows Welcome Center

computer and its components

The Windows Welcome Center

How to connect to the Internet

automatically appears when you use the

computer for the first time. You can

How to add user accounts for different

choose to have it appear every time you

people

start your computer by placing a check in

How to transfer files and settings from

the Run at startup checkbox. Another

another computer

method of accessing the Welcome Center

is to click the Windows Vista Start button

, and then click Welcome Center

Finding Information 17

What Are You Looking For? Find It Here

How to use Microsoft Windows XP

Windows Help and Support

How to use Microsoft Windows Vista

Microsoft Windows XP:

1

Click the

Start

button and click

Help

How to work with programs and files

and Support

.

How to personalize my desktop

2

Either select one of the topics listed, or

type a word or phrase that describes your

problem into the

Search

box, click the

arrow icon, and then click the topic that

describes your problem.

3

Follow the instructions on the screen.

Microsoft Windows Vista:

1

Click the Windows Vista Start button

, and then click

Help and Support

.

2

In

Search Help

, type a word or phrase

that describes your problem, and then

press <Enter> or click the magnifying

glass.

3

Click the topic that describes your

problem.

4

Follow the instructions on the screen.

Information on network activity, the

Dell QuickSet Help

Power Management Wizard, hotkeys,

To view

Dell QuickSet Help

,

right-click the

and other items controlled by Dell

QuickSet icon in the Microsoft Windows

QuickSet.

taskbar, and select Help. The taskbar is

located in the lower-right corner of your

screen.

18 Finding Information

What Are You Looking For? Find It Here

How to reinstall my operating system

Operating System Media

NOTE: The Operating System media may be

optional and may not ship with your

computer.

The operating system is already installed

on your computer. To reinstall your

operating system, use the Operating

System media (see "Restoring Your

Operating System" on page 131).

After you reinstall your operating system,

use the Drivers and Utilities media to

reinstall drivers for the devices that came

with your computer.

Your operating system product key label is

located on your computer (see "Service

Tag and Microsoft Windows License

Label" on page 15).

NOTE: The color of your operating system

media varies according to the operating

system you ordered.

Finding Information 19

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