Dell PowerEdge 860: Notes, Notices, and Cautions

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

____________________

Information in this document is subject to change without notice.

© 2006 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp,

PowerConnect, and XPS are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft,

MS-DOS, Windows, and Windows Server are registered trademarks of Microsoft Corporation; Red Hat is a registered trademark of Red Hat,

Inc.; SUSE is a registered trademark of Novell, Inc.; UNIX is a registered trademark of The Open Group in the United States and other countries;

EMC is a registered trademark of EMC Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

June 2006 P/NGJ055 Rev. A00

Contents

1 About Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Other Information You May Need . . . . . . . . . . . . . . . . . . . . . . . . . 9

Accessing System Features During Startup

. . . . . . . . . . . . . . . . . . . 10

Front-Panel Features and Indicators

. . . . . . . . . . . . . . . . . . . . . . 11

Back-Panel Features and Indicators

. . . . . . . . . . . . . . . . . . . . . . 14

Connecting External Devices

. . . . . . . . . . . . . . . . . . . . . . . . 14

NIC Indicator Codes

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

System Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Diagnostics Indicator Codes

. . . . . . . . . . . . . . . . . . . . . . . . . . . 22

System Beep Codes

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Warning Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Diagnostics Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Alert Messages

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

2 Using the System Setup Program . . . . . . . . . . . . . . . . . . 29

Entering the System Setup Program . . . . . . . . . . . . . . . . . . . . . . . 29

Responding to Error Messages

. . . . . . . . . . . . . . . . . . . . . . . 29

Using the System Setup Program

. . . . . . . . . . . . . . . . . . . . . . 29

System Setup Options

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Main Screen

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

CPU Information Screen

. . . . . . . . . . . . . . . . . . . . . . . . . . 33

Integrated Devices Screen

. . . . . . . . . . . . . . . . . . . . . . . . . 34

Console Redirection Screen

. . . . . . . . . . . . . . . . . . . . . . . . 35

System Security Screen

. . . . . . . . . . . . . . . . . . . . . . . . . . 36

Exit Screen

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

System and Setup Password Features

. . . . . . . . . . . . . . . . . . . . . . 37

Using the System Password

. . . . . . . . . . . . . . . . . . . . . . . . 37

Using the Setup Password

. . . . . . . . . . . . . . . . . . . . . . . . . 39

Contents 3

Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . . 40

Baseboard Management Controller Configuration

. . . . . . . . . . . . . . . 40

Entering the BMC Setup Module

. . . . . . . . . . . . . . . . . . . . . . 41

BMC Setup Module Options

. . . . . . . . . . . . . . . . . . . . . . . . 41

3 Installing System Components . . . . . . . . . . . . . . . . . . . . 43

Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Inside the System

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Opening and Closing the System

. . . . . . . . . . . . . . . . . . . . . . . . 44

Removing the Bezel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Installing the Bezel

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Opening the System

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Closing the System

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Cooling Shroud

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Removing the Cooling Shroud

. . . . . . . . . . . . . . . . . . . . . . . 47

Installing the Cooling Shroud

. . . . . . . . . . . . . . . . . . . . . . . . 48

System Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Replacing the System Battery

. . . . . . . . . . . . . . . . . . . . . . . 49

Optical Drive

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Removing the Optical Drive

. . . . . . . . . . . . . . . . . . . . . . . . . 50

Installing the Optical Drive

. . . . . . . . . . . . . . . . . . . . . . . . . 51

Configuring the Boot Drive

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Hard Drives

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Removing a Hard Drive

. . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Installing a Hard Drive

. . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Installing a SAS Controller Card

. . . . . . . . . . . . . . . . . . . . . . . . . 57

Fan Assembly

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Removing the Fan Assembly

. . . . . . . . . . . . . . . . . . . . . . . . 57

Installing the Fan Assembly

. . . . . . . . . . . . . . . . . . . . . . . . . 58

Optional PCI Fan Assembly

. . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Removing the PCI Fan Assembly

. . . . . . . . . . . . . . . . . . . . . . 59

Installing the PCI Fan Assembly

. . . . . . . . . . . . . . . . . . . . . . 60

4 Contents

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Removing the Power Supply

. . . . . . . . . . . . . . . . . . . . . . . . 61

Installing the Power Supply

. . . . . . . . . . . . . . . . . . . . . . . . . 62

Expansion Cards

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Installing an Expansion Card

. . . . . . . . . . . . . . . . . . . . . . . . 63

Removing an Expansion Card

. . . . . . . . . . . . . . . . . . . . . . . . 65

Riser Card

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Removing the Riser Card

. . . . . . . . . . . . . . . . . . . . . . . . . . 66

Installing the Riser Card

. . . . . . . . . . . . . . . . . . . . . . . . . . 67

System Memory

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Memory Module Installation Guidelines

. . . . . . . . . . . . . . . . . . 68

Installing Memory Modules

. . . . . . . . . . . . . . . . . . . . . . . . . 69

Removing Memory Modules

. . . . . . . . . . . . . . . . . . . . . . . . 70

Processor

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Replacing the Processor

. . . . . . . . . . . . . . . . . . . . . . . . . . 71

Control Panel Assembly (Service-Only Procedure)

. . . . . . . . . . . . . . . 73

Removing the Control Panel Assembly

. . . . . . . . . . . . . . . . . . . 73

Installing the Control Panel Assembly

. . . . . . . . . . . . . . . . . . . 74

System Board (Service-Only Procedure)

. . . . . . . . . . . . . . . . . . . . 75

Removing the System Board Assembly

. . . . . . . . . . . . . . . . . . . 75

Installing the System Board Assembly

. . . . . . . . . . . . . . . . . . . 76

4 Troubleshooting Your System . . . . . . . . . . . . . . . . . . . . . 79

Safety First—For You and Your System . . . . . . . . . . . . . . . . . . . . . 79

Start-Up Routine

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Checking the Equipment

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Troubleshooting IRQ Assignment Conflicts

. . . . . . . . . . . . . . . . . 80

Troubleshooting External Connections

. . . . . . . . . . . . . . . . . . . 81

Troubleshooting the Video Subsystem

. . . . . . . . . . . . . . . . . . . 81

Troubleshooting the Keyboard

. . . . . . . . . . . . . . . . . . . . . . . 81

Troubleshooting the Mouse

. . . . . . . . . . . . . . . . . . . . . . . . . 82

Troubleshooting Basic I/O Functions

. . . . . . . . . . . . . . . . . . . . 82

Contents 5

Troubleshooting a Serial I/O Device . . . . . . . . . . . . . . . . . . . . 82

Troubleshooting a USB Device

. . . . . . . . . . . . . . . . . . . . . . . 83

Troubleshooting a NIC

. . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Responding to a Systems Management Software Alert Message

. . . . . . . 84

Troubleshooting a Wet System

. . . . . . . . . . . . . . . . . . . . . . . . . . 84

Troubleshooting a Damaged System

. . . . . . . . . . . . . . . . . . . . . . . 85

Troubleshooting the System Battery

. . . . . . . . . . . . . . . . . . . . . . . 86

Troubleshooting the Power Supply

. . . . . . . . . . . . . . . . . . . . . . . 86

Troubleshooting System Cooling Problems

. . . . . . . . . . . . . . . . . . . 87

Troubleshooting a Fan

. . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Troubleshooting System Memory

. . . . . . . . . . . . . . . . . . . . . . . . 88

Troubleshooting an Optical Drive

. . . . . . . . . . . . . . . . . . . . . . . . 89

Troubleshooting a Hard Drive

. . . . . . . . . . . . . . . . . . . . . . . . . . 90

Troubleshooting Expansion Cards

. . . . . . . . . . . . . . . . . . . . . . . . 91

Troubleshooting the Microprocessor

. . . . . . . . . . . . . . . . . . . . . . 92

5 Running the System Diagnostics . . . . . . . . . . . . . . . . . . . 93

Using Dell PowerEdge Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 93

System Diagnostics Features

. . . . . . . . . . . . . . . . . . . . . . . . . . 93

When to Use the System Diagnostics

. . . . . . . . . . . . . . . . . . . . . . 94

Running the System Diagnostics

. . . . . . . . . . . . . . . . . . . . . . . . 94

From the Utility Partition

. . . . . . . . . . . . . . . . . . . . . . . . . . 94

From Removable Bootable Media

. . . . . . . . . . . . . . . . . . . . . 94

System Diagnostics Testing Options

. . . . . . . . . . . . . . . . . . . . . . . 95

Using the Custom Test Options

. . . . . . . . . . . . . . . . . . . . . . . . . 95

Selecting Devices for Testing

. . . . . . . . . . . . . . . . . . . . . . . . 95

Selecting Diagnostics Options

. . . . . . . . . . . . . . . . . . . . . . . 95

Viewing Information and Results

. . . . . . . . . . . . . . . . . . . . . . 96

6 Contents

6 Jumpers and Connectors . . . . . . . . . . . . . . . . . . . . . . . . 97

System Board Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

System Board Connectors

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Riser Card Connectors

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Disabling a Forgotten Password

. . . . . . . . . . . . . . . . . . . . . . . . 101

7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Obtaining Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Online Services

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

AutoTech Service

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Automated Order-Status Service

. . . . . . . . . . . . . . . . . . . . . 104

Support Service

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Dell Enterprise Training and Certification

. . . . . . . . . . . . . . . . . . . 105

Problems With Your Order

. . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Product Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Returning Items for Warranty Repair or Credit

. . . . . . . . . . . . . . . . 105

Before You Call

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Contacting Dell

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Contents 7

8 Contents

About Your System

This section describes the physical, firmware, and software interface features that provide and ensure

the essential functioning of your system. The physical connectors on your system’s front and back

panels provide convenient connectivity and system expansion capability. The system firmware,

applications, and operating systems monitor the system and component status and alert you when a

problem arises. System conditions can be reported by any of the following:

• Front or back panel indicators

• System messages

• Diagnostic indicator codes

• Beep codes

• Warning messages

• Diagnostics messages

• Alert messages

This section describes each type of message, lists the possible causes, and provides steps to resolve

any problems indicated by a message. The system indicators and features are illustrated in this

section.

Other Information You May Need

CAUTION: The Product Information Guide provides important safety and regulatory information. Warranty

information may be included within this document or as a separate document.

• The

Rack Installation Guide

and

Rack Installation Instructions

included with your rack solution

describe how to install your system into a rack.

• The

Getting Started Guide

provides an overview of system features, setting up your system, and

technical specifications.

• CDs included with your system provide documentation and tools for configuring and managing

your system.

• Systems management software documentation describes the features, requirements, installation,

and basic operation of the software.

• Operating system documentation describes how to install (if necessary), configure, and use the

operating system software.

• Documentation for any components you purchased separately provides information to configure

and install these options.

About Your System 9

Table 1-4. System Messages

Message Causes Corrective Actions

Amount of available memory

The OS Install Mode option in the

After the operating system is installed,

limited to 256MB

System Setup program is set to On.

enter the System Setup program and set

This limits the amount of available

the OS Install Mode option to Off. See

memory to 256 MB because some

your Hardware Owner’s Manual for

operating systems will not complete

details.

installation with more than 2 GB of

system memory.

Attempting to update

Remote Configuration is in progress. Wait until the process is complete.

Remote Configuration.

Please wait....

BIOS Update Attempt

Remote BIOS update attempt failed. Retry the BIOS update. If the problem

Failed!

persists, see "Getting Help" on page 103.

Caution! NVRAM_CLR jumper

NVRAM_CLR jumper is installed. Check the System Setup configuration

is installed on system

settings. See

"Using the System Setup

board.

Program

" on page 29. Remove the

NVRAM_CLR jumper. See Figure 6-1

for jumper locations.

Data error The diskette drive or hard drive

For the operating system, run the

cannot read the data.

appropriate utility to check the file

structure of the diskette drive or hard

drive.

See your operating system

documentation for information on

running these utilities.

Decreasing available

One or more memory modules might

Reinstall the memory modules and, if

memory

be improperly seated or faulty.

necessary, replace them. See "System

Memory" on page 67.

See "Troubleshooting System Memory"

on page 88.

Diskette read failure Faulty or improperly inserted diskette. Replace the diskette.

Diskette subsystem reset

Faulty diskette drive or optical drive

Ensure that the diskette drive and

failed

controller.

optical drive cables are properly

connected. See "Troubleshooting a USB

Device" on page 83 and

"Troubleshooting an Optical Drive" on

page 89. If the problem persists, see

"Getting Help" on page 103.

Drive not ready Diskette missing or improperly

Reinsert or replace the diskette.

inserted in diskette drive.

16 About Your System

Table 1-4. System Messages (continued)

Message Causes Corrective Actions

Error: Incorrect memory

The installed memory modules are

See "Memory Module Installation

configuration. Ensure

not matched pairs.

Guidelines" on page 68.

memory in slots DIMM1_A

and DIMM1_B, DIMM2_A and

DIMM2_B match identically

in size, speed and rank.

Error: Remote Access

Faulty or improperly installed RAC. Ensure that the RAC is properly

Controller initialization

installed. See "Troubleshooting

failure.

Expansion Cards" on page 91.

Error 8602: Auxiliary

Loose or improperly connected mouse

Replace the mouse. If the problem

device failure. Verify

or keyboard cable; faulty mouse or

persists, replace the keyboard.

that mouse and keyboard

keyboard.

are securely attached to

correct connectors.

Gate A20 failure Faulty keyboard controller (faulty

See "Getting Help" on page 103.

system board).

General failure The operating system is unable to

This message is usually followed by

carry out the command.

specific information. Take the

appropriate action to resolve the

problem.

IDE Primary drive 0 not

Primary drive 0 set as Auto, no disk. Run the System Setup program to

found

correct the settings. See

"Using the

System Setup Program

" on page 29.

Invalid memory

Unsupported DIMMs are installed in

Replace or reconfigure the DIMMs. See

configuration detected.

the system, or the memory

"System Memory" on page 67 for

Potential for data

configuration is incorrect.

memory configuration guidelines, a list

corruption exists!

of supported DIMMs, and supported

memory configurations.

Keyboard controller

Faulty keyboard controller (faulty

See "Getting Help" on page 103.

failure

system board).

Keyboard data line failure

Loose or improperly connected

Ensure that the keyboard is properly

keyboard cable; faulty keyboard; faulty

connected. If the problem persists,

Keyboard failure

keyboard controller.

replace the keyboard. If the problem

Keyboard stuck key failure

persists, see "Getting Help" on page 103.

Keyboard fuse has failed. Keyboard fuse has failed. Replace the keyboard.

Faulty system board. If the problem persists, the system board

is faulty. See "Getting Help" on page 103.

Manufacturing mode

System is incorrectly configured.

detected

About Your System 17

Table 1-4. System Messages (continued)

Message Causes Corrective Actions

Memory address line

Faulty or improperly installed memory

Ensure that all memory modules are

failure at

address

, read

modules, or faulty system board.

properly installed. See "Troubleshooting

value

expecting

value

System Memory" on page 88. If the

problem persists, see "Getting Help" on

Memory double word logic

page 103.

failure at

address

, read

value

expecting

value

Memory odd/even logic

failure at

start address

to

end address

Memory write/read failure

at

address

, read

value

expecting

value

Memory tests terminated by

The spacebar was pressed during

Information only.

keystroke

POST to terminate the memory test.

No boot device available The system cannot find the diskette or

If the diskette drive is your boot device,

hard drive.

ensure that a bootable disk is in the

drive.

If the hard drive is your boot device,

ensure that the hard drive is installed,

properly seated, and partitioned as a

boot device.

Enter the System Setup program and

verify the boot sequence information.

See your Hardware Owner’s Manual for

details.

No boot sector on

The system configuration information

Enter the System Setup program and

hard-disk drive

in the System Setup program might

verify the system configuration

be incorrect.

information for the hard drive. See your

Hardware Owner’s Manual for details.

If the message continues to appear after

verifying the information in the System

Setup program, the operating system

might have been corrupted.

Reinstall the

operating system. See your operating

system documentation for reinstallation

information.

No timer tick interrupt A chip on the system board might be

Run the system diagnostics. See

malfunctioning.

"Running the System Diagnostics" on

page 93.

18 About Your System

Table 1-4. System Messages (continued)

Message Causes Corrective Actions

Not a boot diskette The operating system is trying to boot

Insert a diskette that has a bootable

from a diskette that does not have a

operating system.

bootable operating system installed

on it.

PCI BIOS failed to install PCI device BIOS (Option ROM)

Ensure that all appropriate cables are

checksum failure is detected during

securely connected to the expansion

shadowing.

cards. If the problem persists, see

"Troubleshooting Expansion Cards" on

page 91.

PCIe Degraded Link Width

Faulty or improperly installed PCIe

Reseat the PCIe cards. See "Expansion

Error: Embedded

card.

Cards" on page 63. If the problem

Bus#

nn

/Dev#

nn

/Func

n

persists, see "Getting Help" on page 103.

Expected Link Width is

n

Actual Link Width is

n

PCIe Degraded Link Width

Faulty or improperly installed PCIe

Reseat the PCIe card in the specified

Error: Slot

n

card in the specified slot number.

slot number. See "Expansion Cards" on

page 63. If the problem persists, see

Expected Link Width is

n

"Getting Help" on page 103.

Actual Link Width is

n

PCIe Training Error:

Faulty or improperly installed PCIe

Reseat the PCIe cards. See "Expansion

Embedded

card.

Cards" on page 63. If the problem

Bus#

nn

/Dev#

nn

/Func

n

persists, see "Getting Help" on page 103.

PCIe Training Error:

Faulty or improperly installed PCIe

Reseat the PCIe card in the specified

Slot

n

card in the specified slot number.

slot number. See "Expansion Cards" on

page 63. If the problem persists, see

"Getting Help" on page 103.

Plug & Play Configuration

Error encountered in initializing PCI

Install the NVRAM_CLR jumper and

Error

device; faulty system board.

reboot the system. See Figure 6-1 for

jumper location. Check for a BIOS

update. If the problem persists, see

"Troubleshooting Expansion Cards" on

page 91. If the problem persists, see

"Getting Help" on page 103.

Primary drive 0/1

Faulty drive. Parameters failure. Ensure that the hard drive cables are

configuration error

properly connected. See

"Troubleshooting a Hard Drive" on

page 90.

About Your System 19

Table 1-4. System Messages (continued)

Message Causes Corrective Actions

Primary drive 0/1 failure Faulty drive. INT13 call failure from

Ensure that the hard drive cables are

the drive.

properly connected. See

"Troubleshooting a Hard Drive" on

page 90.

Read fault

The operating system cannot read

Replace the diskette. Ensure that the

from the diskette or hard drive, the

diskette and hard-drive cables are

Requested sector not found

system could not find a particular

properly connected. See

sector on the disk, or the requested

"Troubleshooting a USB Device" on

sector is defective.

page 83, "Troubleshooting a Hard Drive"

on page 90, or "Troubleshooting a Hard

Drive" on page 90 for the appropriate

drive(s) installed in your system.

Remote Configuration

System could not implement Remote

Retry Remote Configuration.

update attempt failed

Configuration request.

ROM bad checksum =

address

Faulty or improperly installed

Remove and reseat the expansion cards.

expansion card.

See "Troubleshooting Expansion Cards"

on page 91.

SATA port 0/1 hard disk

Faulty drive. Parameters failure. Ensure that the hard drive cables are

drive configuration error

properly connected. See

"Troubleshooting a Hard Drive" on

page 90.

SATA port 0/1 hard disk

Faulty drive. INT13 call failure from

Ensure that the hard drive cables are

drive failure

the drive.

properly connected. See

"Troubleshooting a Hard Drive" on

SATA port 0/1 hard disk

page 90.

drive auto-sensing error

SATA Port 0/1 hard disk not

SATA Port0/1 set as Auto, no disk

Run the System Setup program to

found

installed.

correct the settings. See "Using the

System Setup Program" on page 29.

Sector not found

Faulty diskette or hard drive. See "Troubleshooting a USB Device" on

page 83, "Troubleshooting a Hard Drive"

Seek error

on page 90, or "Troubleshooting a Hard

Seek operation failed

Drive" on page 90 for the appropriate

drive installed in your system.

Shutdown failure Shutdown test failure. Ensure that all memory modules are

properly installed. See "Troubleshooting

System Memory" on page 88. If the

problem persists, see "Getting Help" on

page 103.

20 About Your System

Table 1-4. System Messages (continued)

Message Causes Corrective Actions

The amount of system

Faulty memory module.

See "Troubleshooting System Memory"

memory has changed.

on page 88. If the problem persists, see

"Getting Help" on page 103.

Information only, if you have changed

the memory configuration.

The amount of tested

Invalid memory configuration. See "Memory Module Installation

memory is below the

Guidelines" on page 68.

minimum system

configuration. System

halted!

Faulty memory module. See "Troubleshooting System Memory"

on page 88. If the problem persists, see

"Getting Help" on page 103.

Time-of-day clock stopped Faulty battery; faulty system board. See "Troubleshooting the System

Battery" on page 86. If the problem

persists, see "Getting Help" on page 103.

Time-of-day not set -

Incorrect Time or Date settings; faulty

Check the Time and Date settings. See

please run SETUP program

system battery.

"Using the System Setup Program" on

page 29. If the problem persists, see

"Troubleshooting the System Battery" on

page 86.

Timer chip counter 2

Faulty system board. See "Getting Help" on page 103.

failed

Unexpected interrupt in

Faulty or improperly installed memory

Ensure that all memory modules are

protected mode

modules or faulty system board.

properly installed. See "Memory Module

Installation Guidelines" on page 68. If

the problem persists, see

"Troubleshooting System Memory" on

page 88. If the problem persists, see

"Getting Help" on page 103.

Utility partition not

Utility partition is not available on the

Create a utility partition on the boot

available

hard disk

hard drive. See the CDs that came with

your system.

Warning! No micro code

Micro code update failed. Update the BIOS firmware. See "Getting

update loaded for

Help" on page 103.

processor 0

About Your System 21

Table 1-4. System Messages (continued)

Message Causes Corrective Actions

Write fault

Faulty diskette, diskette drive, hard

Replace the diskette. Ensure that the

drive.

diskette drive and hard-drive cables are

Write fault on selected

properly connected. See

drive

"Troubleshooting a USB Device" on

page 83, "Troubleshooting a Hard Drive"

on page 90, or "Troubleshooting a Hard

Drive" on page 90 for the appropriate

drive(s) installed in your system.

Diagnostics Indicator Codes

The four diagnostics indicators on the system front panel display error codes during system startup.

Table 1-5 lists the causes and possible corrective actions associated with these codes.

Table 1-5. Diagnostic Indicator Codes

Code Causes Corrective Action

Possible processor failure. See "Troubleshooting the Microprocessor" on

page 92.

A B C D

Memory failure. See "Troubleshooting System Memory" on

page 88.

A B C D

Possible expansion card

See "Troubleshooting Expansion Cards" on

failure.

page 91.

A B C D

Possible video card

See "Troubleshooting Expansion Cards" on

failure.

page 91.

A B C D

= yellow

= green

= off

22 About Your System

Table 1-5. Diagnostic Indicator Codes (continued)

Code Causes Corrective Action

Diskette drive or hard

Ensure that the diskette drive and hard-drive

drive failure.

are properly connected. See "Installing a Hard

Drive" on page 56 for information on the drives

A B C D

installed in your system.

Possible USB failure. See "Troubleshooting a USB Device" on

page 83.

A B C D

No memory modules

See "Troubleshooting System Memory" on

detected.

page 88.

A B C D

System board failure. See "Getting Help" on page 103.

A B C D

Memory configuration

See "Troubleshooting System Memory" on

error.

page 88.

A B C D

Possible system board

See "Troubleshooting IRQ Assignment

resource and/or system

Conflicts" on page 80. If the problem persists,

board hardware failure.

see "Getting Help" on page 103.

A B C D

Possible expansion card

See "Troubleshooting Expansion Cards" on

failure.

page 91.

A B C D

Other failure. Ensure that the optical drive and hard drives

are properly connected. See "Troubleshooting

Your System" on page 79 for the appropriate

A B C D

drive installed in your system.

If the problem persists, see "Getting Help" on

page 103.

= yellow

= green

= off

About Your System 23

Table 1-5. Diagnostic Indicator Codes (continued)

Code Causes Corrective Action

The system is in a normal

Information only.

operating condition after

POST.

A B C D

= yellow

= green

= off

System Beep Codes

If an error that cannot be reported on the screen occurs during POST, the system may emit a series of beeps

that identifies the problem.

NOTE: If the system boots without a keyboard, mouse, or monitor attached, the system does not issue beep codes

related to those peripherals.

If a beep code is emitted, write down the series of beeps and then look it up in Figure 1-6. If you are unable

to resolve the problem by looking up the meaning of the beep code, use system diagnostics to identify the

possible cause. If you are still unable to resolve the problem, see "Getting Help" on page 103.

Table 1-6. System Beep Codes

Code Cause Corrective Action

1-1-2 CPU register test failure See "Troubleshooting the Microprocessor" on

page 92.

1-1-3 CMOS write/read failure; faulty

Faulty system board. See "Getting Help" on

system board

page 103.

1-1-4 BIOS error Reflash the BIOS.

1-2-1 Programmable interval-timer failure;

Faulty system board. See "Getting Help" on

faulty system board

page 103.

24 About Your System

Table 1-6. System Beep Codes (continued)

Code Cause Corrective Action

1-2-2 DMA initialization failure See "Troubleshooting System Memory" on page 88.

1-2-3 DMA page register write/read failure

1-3-1 Main-memory refresh verification

failure

1-3-2 No memory installed

1-3-3 Chip or data line failure in the first

64 KB of main memory

1-3-4 Odd/even logic failure in the first

64 KB of main memory

1-4-1 Address line failure in the first 64 KB

of main memory

1-4-2 Parity failure in the first 64 KB of

main memory

1-4-3 Fail-safe timer test failure

1-4-4 Software NMI port test failure

2-1-1

Bit failure in the first 64 KB of main

through

memory

2-4-4

3-1-1 Slave DMA-register failure Faulty system board. See "Getting Help" on

page 103.

3-1-2 Master DMA-register failure

3-1-3 Master interrupt-mask register

failure

3-1-4 Slave interrupt-mask register failure

3-2-2 Interrupt vector loading failure

3-2-4 Keyboard-controller test failure

3-3-1 CMOS failure

3-3-2 System configuration check failure

3-3-3 Keyboard controller not detected

3-3-4 Video memory test failure

3-4-1 Screen initialization failure

3-4-2 Screen-retrace test failure

3-4-3 Video ROM search failure

About Your System 25

Table 2-2. System Setup Program Options (continued)

Option Description

Video Memory Displays the amount of video memory. This option does not have user-

selectable settings.

System Memory Testing

Determines if memory is being tested during POST.

(

Enabled default

)

OS Install Mode

Determines the maximum amount of memory available to the operating

(Off default)

system. On sets the maximum memory to 256 MB. Off makes all of the

system memory available to the operating system. Some operating

systems cannot install with more than 2 GB of system memory. Enable

this option (On) during operating system installation and disable (Off)

after installation.

CPU Information See "CPU Information Screen" on page 33.

IDE Primary Drive 0

Enables (

Auto

) or disables (

Off

) the IDE device in

Drive 0

(optical drive).

(Auto)

SATA Port (

0

–

1

)

Enables (

Auto

) or disables (

Off

) the SATA hard drive in

Port 0.

(Auto)

Boot Sequence Determines the order in which the system searches for boot devices

during system startup. Available options can include the diskette drive,

CD drive, hard drives, and network.

Hard-Disk Drive

Determines the order in which the system searches the hard drives during

Sequence

system startup. The selections depend on the hard drives installed in your

system.

USB Flash Drive

Determines the emulation type for a USB flash drive. Hard disk allows

Emulation Type

the USB flash drive to act as a hard drive. Auto automatically chooses an

(

Auto

default)

emulation type.

Integrated Devices See "Integrated Devices Screen" on page 34.

PCI IRQ Assignment Displays a screen to change the IRQ assigned to each of the integrated

devices on the PCI bus, and any installed expansion cards that require an

IRQ.

Console Redirection See "Console Redirection Screen" on page 35.

System Security Displays a screen to configure the system password and setup password

features. See "Using the System Password" on page 37 and "Using the

Setup Password" on page 39 for more information.

Keyboard NumLock

Determines whether your system starts up with the NumLock mode

(On default)

activated on 101– or 102–key keyboards (does not apply to 84-key

keyboards).

32 Using the System Setup Program

Table 2-2. System Setup Program Options (continued)

Option Description

Report Keyboard Errors

Enables or disables reporting of keyboard errors during the POST. Enable

(Report default)

this option for host systems that have keyboards attached. Select Do Not

Report to suppress all error messages relating to the keyboard or keyboard

controller during POST. This setting does not affect the operation of the

keyboard itself if a keyboard is attached to the system.

Asset Tag Displays the customer-programmable asset tag number for the system if

an asset tag number has been assigned.

CPU Information Screen

Table 2-3 lists the options and descriptions for the information fields that appear on the

CPU Information

screen.

Table 2-3. CPU Information Screen

Option Description

Bus Speed Displays the bus speed of the processor.

Logical Processor

Displays when the processor supports Hyper-Threading technology.

(Enabled default)

Enabled permits all logical processors to be used by the operating

system. Only the first logical processor is used by the operating

system if Disabled is selected.

Virtualization Technology

Displays when the processor(s) support Virtualization Technology.

(Disabled default)

Enabled permits virtualization software to use Virtualization

Technology incorporated in the processor design. This feature can

only be used by software that supports Virtualization Technology.

Adjacent Cache Line

Enables or disables optimal use of sequential memory access.

Prefetch

Disable this option for applications that require high use of random

(Enabled default)

memory access.

Hardware Prefetcher

Enables or disables the hardware prefetcher.

(Enabled default)

Demand-Based Power

When set to Enabled, the CPU Performance State Tables are

Management

reported to the operating system. When set to Disabled, the

(Disabled default)

Performance State Tables are not reported to the operating system.

If the processor does not support Demand-Based Power

Management, this field is read-only.

Processor 1 ID Displays the family and model number of each processor.

Core Speed Displays the clock speed of the processor.

Level 2 Cache Displays the amount of cache memory for the processor.

Number of Cores Displays the number of cores in the processor.

Using the System Setup Program 33

Table 2-3. CPU Information Screen (continued)

Option Description

®

64-Bit Technology Specifies if the installed processor supports Intel

64-bit

extensions.

Integrated Devices Screen

Table 2-4 lists the options and descriptions for the information fields that appear on the

Integrated Devices

screen.

Table 2-4. Integrated Devices Screen Options

Option Description

IDE Controller

Enables the integrated IDE controller. When set to Auto, each

(Auto default)

channel of the integrated IDE controller is enabled if IDE devices

are attached to the channel and the external IDE controller is not

detected.

SATA Controller

Allows the integrated SATA controller to be set to Off or ATA

(ATA default)

Mode. Off disables the SATA subsystem. ATA Mode sets the

SATA subsystem to Native IDE mode.

USB Controller

Enables or disables the system's USB ports. Options are On with

(On with BIOS support

BIOS support, On without BIOS support, or Off. Disabling the

default)

USB ports makes system resources available for other devices.

Embedded Gb NIC

Enables or disables the system's integrated NIC. Options are

(Enabled with PXE

Enabled with PXE and Disabled. PXE support allows the system

default)

to boot from the network. Changes take effect after the system

reboots.

MAC Address Displays the MAC address for the integrated 10/100/1000 NIC.

This field does not have user-selectable settings.

Secondary Embedded Gb

Enables or disables the system's secondary integrated NIC.

NIC

Options are Enabled without PXE and Disabled. PXE support

allows the system to boot from the network. Changes take effect

after the system reboots.

Secondary NIC MAC

Displays the MAC address for the secondary integrated

Address

10/100/1000 NIC. This field does not have user-selectable settings.

34 Using the System Setup Program

Table 2-4. Integrated Devices Screen Options (continued)

Option Description

Serial Port

Serial Port options are COM1, COM3, BMC Serial, BMC NIC,

(COM1 default)

COM1/BMC, and Off. If an optional remote access controller

(RAC) is installed in the system, RAC is an additional option.

Serial Port shares three usage models. For standard usage, Serial

Port attempts to use COM1 first, and then COM3. For BMC

usage, serial port 1 uses the COM1 address and communication

can be either via the serial port or the integrated shared NIC. RAC

control uses only the COM1 address.

The COM1/BMC setting allows you to toggle the system between

a COM1 setting and BMC Serial setting. In this mode, press

<ESC> to enter the BMC Serial setting and press <ESC><q>

to return to the COM1 setting.

Off and COM3 are not available options when Console

Redirection is set to use Serial Port 1.

Speaker

Enables or disables the system internal speaker.

(

On

default)

Console Redirection Screen

Table 2-5 lists the options and descriptions for the information fields that appear on the

Console

Redirection

screen.

Table 2-5. Console Redirection Screen Options

Option Description

Console Redirection

Sets the console redirection feature to Off or Serial Port.

(Off default)

Failsafe Baud Rate

Displays if the failsafe baud rate is used for console redirection.

(

115200

default)

Remote Terminal Type

Select either VT 100/VT 220 or ANSI.

(VT 100/VT 220 default)

Redirection After Boot

Enables or disables console redirection after your system restarts.

(Enabled default)

Using the System Setup Program 35

System Security Screen

Table 2-6 lists the options and descriptions for the information fields that appear on the

System Security

screen.

Table 2-6. System Security Screen Options

Option Description

System Password Displays the current status of your system's password security

feature and allows you to assign and verify a new system password.

NOTE: See "Using the System Password" on page 37 for instructions

on assigning a system password and using or changing an existing

system password.

Setup Password Restricts access to the System Setup program in the same way that

you restrict access to your system using the system password

feature.

NOTE: See "Using the Setup Password" on page 39 for instructions

on assigning a setup password and using or changing an existing

setup password.

Password Status Setting the Setup Password option to Enabled prevents the system

password from being changed or disabled at system start-up.

To lock the system password, assign a setup password in the Setup

Password option and then change the Password Status option to

Locked. In this state, you cannot change the system password

using the System Password option and the system password cannot

be disabled at system start-up by pressing <Ctrl><Enter>.

To unlock the system password, enter the setup password in the

Setup Password field and then change the Password Status option

to Unlocked. In this state, you can disable the system password at

system start-up by pressing <Ctrl><Enter> and then change the

password using the System Password option.

Power Button Turns system's power off and on.

• If you turn off the system using the power button and the system

is running an ACPI-compliant operating system, the system can

perform an orderly shutdown before power is turned off.

• If the system is not running an ACPI-compliant operating system,

power is turned off immediately after the power button is pressed.

The button is enabled in the System Setup program. When

disabled, the button can only turn on system power.

NOTE: You can still turn on the system by using the power button,

even if the Power Button option is set to Disabled.

36 Using the System Setup Program

Table 2-6. System Security Screen Options (continued)

Option Description

NMI Button This field enables/disables the NMI button on the front panel.

NOTICE: Use the NMI button only if directed to do so by

qualified support personnel or by the operating system's

documentation. Pressing this button halts the operating system

and displays a diagnostic screen.

Sets the NMI feature On or Off.

AC Power Recovery

Determines how the system reacts when power is restored to the

(

Last

default)

system. If system is set to Last, the system returns to the last power

state. On turns on the system after power is restored. When set to

Off, the system remains off after power is restored.

Exit Screen

After you press <Esc> to exit the System Setup program, the

Exit

screen displays the following options:

•

Save Changes and Exit

•

Discard Changes and Exit

•

Return to Setup

System and Setup Password Features

NOTICE: The password features provide a basic level of security for the data on your system. If your data requires

more security, use additional forms of protection, such as data encryption programs.

NOTICE: Anyone can access the data stored on your system if you leave the system running and unattended

without having a system password assigned or if you leave your system unlocked so that someone can disable the

password by changing a jumper setting.

Your system is shipped to you without the system password feature enabled. If system security is a concern,

operate your system only with system password protection.

To change or delete an existing password, you must know the password (see "Deleting or Changing an

Existing System Password" on page 39). If you forget your password, you cannot operate your system or

change settings in the System Setup program until a trained service technician changes the password

jumper setting to disable the passwords, and erases the existing passwords. This procedure is described in

"Disabling a Forgotten Password" on page 101.

Using the System Password

After a system password is assigned, only those who know the password have full use of the system. When

the

System Password

option is set to

Enabled

, the system prompts you for the system password after the

system starts.

Using the System Setup Program 37

Assigning a System Password

Before you assign a system password, enter the System Setup program and check the

System Password

option.

When a system password is assigned, the setting shown for the

System Password

option is

Enabled

. If the

setting shown for the

Password Status

is

Unlocked

, you can change the system password. If the

Password

Status

option is

Locked

, you cannot change the system password. When the system password feature is

disabled by a jumper setting, the system password is

Disabled

, and you cannot change or enter a new system

password.

When a system password is not assigned and the password jumper on the system board is in the enabled

(default) position, the setting shown for the

System Password

option is

Not Enabled

and the

Password

Status

field is

Unlocked

. To assign a system password:

1

Verify that the

Password Status

option is set to

Unlocked

.

2

Highlight the

System Password

option and press <Enter>.

3

Type your new system password.

You can use up to 32 characters in your password.

As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.

The password assignment is not case-sensitive. However, certain key combinations are not valid. If you

enter one of these combinations, the system beeps. To erase a character when entering your password,

press <Backspace> or the left-arrow key.

NOTE: To escape from the field without assigning a system password, press <Enter> to move to another field,

or press <Esc> at any time prior to completing step 5.

4

Press <Enter>.

5

To confirm your password, type it a second time and press <Enter>.

The setting shown for the

System Password

changes to

Enabled

. Exit the System Setup program and

begin using your system.

6

Either reboot your system now for your password protection to take effect or continue working.

NOTE: Password protection does not take effect until you reboot the system.

Using Your System Password to Secure Your System

NOTE: If you have assigned a setup password (see "Using the Setup Password" on page 39), the system accepts

your setup password as an alternate system password.

When the

Password Status

option is set to

Unlocked

, you have the option to leave the password security

enabled or to disable the password security.

To leave the password security enabled:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Enter>.

38 Using the System Setup Program

To disable the password security:

1

Turn on or reboot your system by pressing <Ctrl><Alt><Del>.

2

Type your password and press <Ctrl><Enter>.

When the

Password Status

option is set to

Locked

whenever

you turn on your system or reboot your system

by pressing <Ctrl><Alt><Del>, type your password and press <Enter> at the prompt.

After you type the correct system password and press <Enter>, your system operates as usual.

If an incorrect system password is entered, the system displays a message and prompts you to re-enter your

password. You have three attempts to enter the correct password. After the third unsuccessful attempt, the

system displays an error message showing the number of unsuccessful attempts and that the system has

halted and will shut down. This message can alert you to an unauthorized person attempting to use your

system.

Even after you shut down and restart the system, the error message continues to be displayed until the

correct password is entered.

NOTE: You can use the Password Status option in conjunction with the System Password and Setup Password

options to further protect your system from unauthorized changes.

Deleting or Changing an Existing System Password

1

When prompted, press <Ctrl><Enter> to disable the existing system password.

If you are asked to enter your setup password, contact your network administrator.

2

Enter the System Setup program by pressing <F2> during POST.

3

Select the

System Security

screen field to verify that the

Password Status

option is set to

Unlocked

.

4

When prompted, type the system password.

5

Confirm that

Not Enabled

is displayed for the

System Password

option.

If

Not Enabled

is displayed for the

System Password

option, the system password has been deleted. If

Enabled

is displayed for the

System Password

option, press the <Alt><b> key combination to restart

the system, and then repeat steps 2 through 5.

Using the Setup Password

Assigning a Setup Password

You can assign (or change) a setup password only when the

Setup Password

option is set to

Not Enabled

. To

assign a setup password, highlight the

Setup Password

option and press the <

+>

or

<–>

key. The system

prompts you to enter and verify the password. If a character is illegal for password use, the system beeps.

NOTE: The setup password can be the same as the system password. If the two passwords are different, the setup

password can be used as an alternate system password. However, the system password cannot be used in place of

the setup password.

You can use up to 32 characters in your password.

Using the System Setup Program 39

As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.

The password assignment is not case-sensitive. However, certain key combinations are not valid. If you enter

one of these combinations, the system beeps. To erase a character when entering your password, press

<Backspace> or the left-arrow key.

After you verify the password, the

Setup Password

setting changes to

Enabled

. The next time you enter the

System Setup program, the system prompts you for the setup password.

A change to the

Setup Password

option becomes effective immediately (restarting the system is not

required).

Operating With a Setup Password Enabled

If

Setup Password

is set to

Enabled

, you must enter the correct setup password before you can modify most

of the System Setup options. When you start the System Setup program, the program prompts you to enter

a password.

If you do not enter the correct password in three attempts, the system lets you view, but not modify, the

System Setup screens—with the following exception: If

System Password

is not set to

Enabled

and is not

locked through the

Password Status

option, you can assign a system password (however, you cannot disable

or change an existing system password).

NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the

system password from unauthorized changes.

Deleting or Changing an Existing Setup Password

1

Enter the System Setup program and select the

System Security

option.

2

Highlight the

Setup Password

option, press <Enter> to access the setup password window, and press

<Enter> twice to clear the existing setup password.

The setting changes to

Not Enabled

.

3

If you want to assign a new setup password, perform the steps in "Assigning a Setup Password" on

page 39.

Disabling a Forgotten Password

See

"Disabling a Forgotten Password

" on page 101

.

Baseboard Management Controller Configuration

The Baseboard Management Controller (BMC) enables configuring, monitoring, and recovery of systems

remotely. BMC provides the following features:

• Uses the system’s serial port and integrated NIC

• Fault logging and SNMP alerting

• Access to system event log and sensor status

40 Using the System Setup Program

• Control of system functions including power on and off

• Support is independent of the system’s power or operating state

• Provides text console redirection for system setup, text-based utilities, and operating system consoles

NOTE: To remotely access the BMC through the integrated NIC, you must connect the network connection to

integrated NIC1.

For additional information on using BMC, see the documentation for the BMC and systems management

applications.

Entering the BMC Setup Module

1

Turn on or restart your system.

2

Press <

Ctrl-E

> when prompted after POST.

If your operating system begins to load before you press <

Crtl-E

>, allow the system to finish

booting, and then restart your system and try again.

BMC Setup Module Options

For information about the BMC Setup Module options and how to configure the emergency management

port (EMP), see the

BMC User’s Guide

.

Using the System Setup Program 41

Figure 3-4. Installing and Removing the Cooling Shroud

1

3

2

1 tab 2 release latch 3 cooling shroud

Installing the Cooling Shroud

1

Insert the tab on the side of the cooling shroud and the release latch into the fan assembly. See

Figure 3-4.

2

Push the cooling shroud down until the release latch snaps into place, securing the shroud to the fan

assembly.

3

Close the system. See "Closing the System" on page 47.

48 Installing System Components

System Battery

Replacing the System Battery

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. Before performing any procedure, see your Product Information Guide for

complete information about safety precautions, working inside the computer and protecting against electrostatic

discharge.

1

Enter the System Setup program and, if possible, make a printed copy of the System Setup screens.

See "Using the System Setup Program" on page 29.

2

Open the system. See "Opening the System" on page 46.

3

Remove the cooling shroud. See "Removing the Cooling Shroud" on page 47.

4

Remove the riser card. See "Removing the Riser Card" on page 66.

5

Locate the battery on the system board. See Figure 6-2 for the battery location.

6

Grasp the battery with your fingers and pull it out of the battery socket. See Figure 3-5.

7

Push the new battery into the battery socket as shown in Figure 3-5.

NOTE: The side of the battery labeled "+" must face toward the open side of the battery socket.

Figure 3-5. Replacing the Battery

1

2

3

1 battery 2 battery socket 3 retention tab

Installing System Components 49

8

Reinstall the riser card. See "Installing the Riser Card" on page 67.

9

Install the cooling shroud. See "Installing the Cooling Shroud" on page 48.

10

Close the system. See "Closing the System" on page 47.

11

Enter the System Setup program to confirm that the battery operates properly.

12

From the main screen, select

System Time

to enter the correct time and date.

Also, re-enter any system configuration information that is no longer displayed on the System Setup

screens, and then exit the System Setup program.

13

To test the newly installed battery, see "Troubleshooting the System Battery" on page 86.

Optical Drive

The optional optical drive is mounted in a bracket using two alignment pins and a spring clip on top of

hard drive 0. An interposer card is connected to the back of the drive which allows the drive to be

connected to the IDE connector on the system board.

Removing the Optical Drive

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. Before performing any procedure, see your Product Information Guide for

complete information about safety precautions, working inside the computer and protecting against electrostatic

discharge.

1

Open the system. See "Opening the System" on page 46.

2

Disconnect the power and interface cables from the optical drive's interposer card.

3

Pull the two captive fasteners that secure the interposer card to the hard drive 0 carrier. See Figure 3-6.

4

Disconnect the interposer card from the optical drive.

5

Press the bracket release lever that secures the optical drive to the hard drive 0 carrier. See Figure 3-6.

6

Lift and tilt the optical drive up and out of the bracket as shown in Figure 3-6.

50 Installing System Components

Figure 3-6. Removing and Installing the Optional Optical Drive

2

3

4

1

5

7

6

1 interposer board 2 captive fasteners (2) 3 interface cable

4 retaining pins (4) 5 mounting holes (4) 6 bracket release lever

7 hard drive 0

Installing the Optical Drive

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. Before performing any procedure, see your Product Information Guide for

complete information about safety precautions, working inside the computer and protecting against electrostatic

discharge.

1

Align the optical drive's mounting holes with the retaining pins on the hard drive 0 bracket. See

Figure 3-6.

2

Rotate the drive downward until it snaps into place.

3

Connect the interposer card to the optical drive.

Push the plungers into the captive fastener barrels until they snap into place.

4

Connect the interface and power cables to the optical drive's interposer card.

5

Close the system. See "Closing the System" on page 47.

Installing System Components 51

Configuring the Boot Drive

The drive or device from which the system boots is determined by the boot order specified in the System

Setup program. See "Using the System Setup Program" on page 29. To boot the system from a hard drive

or drive array, the drive(s) must be connected to the appropriate controller:

• For systems using the integrated hard-drive controller, the master drive (drive 0) must be connected to

the SATA_PORT_0 connector on the system board. To identify system board connectors, see

Figure 6-2.

• For systems with a SAS controller installed, the hard drive must be connected to the SAS controller

card. See the documentation that accompanied the controller card.

• To boot from a SAS RAID array, the drive must be connected to the RAID controller card. See the

documentation that accompanied the controller card.

Hard Drives

Your system contains up to two non-hot-pluggable SATA or SAS hard drives. If your system contains SAS

hard drives, they must be connected to a SAS controller card. The cables for hard drive 1 are routed

through a cable clamp mounted to the chassis.

Removing a Hard Drive

The procedures for removing and installing SATA or SAS hard drives are the same.

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. Before performing any procedure, see your Product Information Guide for

complete information about safety precautions, working inside the computer and protecting against electrostatic

discharge.

1

Open the system. See "Opening the System" on page 46.

2

If applicable, remove the optical drive.

Remove the optical drive if you are removing hard drive 0. See "Removing the Optical Drive" on

page 50.

3

Disconnect the power and interface cables from the hard drive.

The interface cables for SATA hard drives are connected to the system board. See Figure 6-2 for the

location of the system board connectors.

The interface cables for SAS hard drives are connected to a controller card.

4

Pull up on the plunger that secures the hard-drive carrier to the chassis. See Figure 3-7.

5

Slide the hard-drive carrier backward and lift the carrier out of the chassis.

52 Installing System Components

Figure 3-7. Removing the HDD0 Hard-Drive Carrier

1

4

1 HDD0 hard-drive carrier 2 interface cable 3 power cable

4 plunger 5 notches (4) 6 tabs (4)

Installing System Components 53

3

5

6

Figure 3-8. Removing the HDD1 Hard-Drive Carrier

2

3

4

1

5

6

1 HDD1 hard-drive carrier 2 plunger 3 interface cable

4 power cable 5 notches (4) 6 tabs (4)

6

Using a #2 Phillips screwdriver, remove the four screws that secure the hard drive to the carrier and

remove the drive from the carrier. See Figure 3-10.

54 Installing System Components

Figure 3-9. Removing the Hard Drive From the HDD0 Drive Carrier

1

2

4

3

1 HDD0 hard-drive carrier 2 screws (4) 3 mounting holes (4)

4 hard drive

Installing System Components 55

Figure 3-10. Removing the Hard Drive From the HDD1 Drive Carrier

1

2

4

3

1 HDD1 hard-drive carrier 2 screws (4) 3 mounting holes (4)

4 hard drive

Installing a Hard Drive

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. Before performing any procedure, see your Product Information Guide for

complete information about safety precautions, working inside the computer and protecting against electrostatic

discharge.

1

Align the hard-drive mounting holes with the holes in the drive carrier.

2

Using a #2 Phillips screwdriver, install the four screws that secure the hard drive to the carrier. See

Figure 3-10.

3

Align the hard-drive carrier so that the tabs on the chassis slide into the notches in the carrier. See

Figure 3-7.

4

Slide the carrier forward until it stops.

5

Press down on the plunger to secure the hard-drive carrier to the chassis. See Figure 3-7 and Figure 3-8.

6

Connect the power and interface cables to the new drive:

• If no SAS controller card is present, attach SATA interface cables to the hard drives and the SATA

connectors on the system board. Connect hard drive 0 to the SATA_0 connector and hard drive 1

to the SATA_1 connector. See Figure 6-2 for the location of the SATA connectors.

56 Installing System Components

• If a SAS controller card is present, attach the HDD0 cable from the SAS controller to hard drive 0

and attach the HDD1 cable to hard drive 1. See the controller card documentation for further

information.

7

Install the CD drive.

Install the CD drive if you are removing hard drive 0. See "Installing the Optical Drive" on page 51.

8

Close the system. See "Closing the System" on page 47.

Installing a SAS Controller Card

See "Installing an Expansion Card" on page 63 for general instructions about installing the controller

card. See the controller card documentation for specific information on installing and configuring the

card.

NOTICE: If your SAS controller has an external storage connector, you must install the optional PCI fan assembly

in your system to maintain the proper cooling environment. Failure to install the fan assembly could result in the

system overheating and shutting down unexpectedly. See "Installing the PCI Fan Assembly" on page 60 for

instructions on installing the PCI fan assembly.

Fan Assembly

The fan assembly contains two fans and provides cooling for the processor and memory modules.

Removing the Fan Assembly

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. Before performing any procedure, see your Product Information Guide for

complete information about safety precautions, working inside the computer and protecting against electrostatic

discharge.

1

Open the system. See "Opening the System" on page 46.

2

Remove the cooling shroud. See "Removing the Cooling Shroud" on page 47.

3

Disconnect the fan assembly’s power cable from the system board. See Figure 3-11.

4

Remove the data cable from hard drive 1 if installed. See Figure 3-11.

5

Remove the hard drive 0 power cable if installed.

6

Pull the cables out of the fan assembly’s cable tray. See Figure 3-11.

7

While pressing the two release levers on the fan assembly, lift the fan assembly off of the two securing

posts and out of the chassis. See Figure 3-11.

Installing System Components 57

Figure 3-14. Installing and Removing Expansion Cards

1

2

3

5

4

1 expansion-card retainer 2 slot 1 3 slot 2

4 expansion-card connector (on

5 expansion card

riser card)

64 Installing System Components

Figure 3-15. Opening and Closing the Expansion-Card Sliding Retainer

2

1

3

1 expansion-card sliding

2 release tab 3 expansion card

retainer

Removing an Expansion Card

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. Before performing any procedure, see your Product Information Guide for

complete information about safety precautions, working inside the computer and protecting against electrostatic

discharge.

1

Open the system. See "Opening the System" on page 46.

2

Disconnect any internal or external cable(s) that are connected to the expansion card.

3

Lift the expansion-card retainer adjacent to the PCI slots. See Figure 3-14.

4

Slide the expansion-card sliding retainer to the retracted or open position. See Figure 3-15.

5

Grip the edges of the expansion card with the fingers of both hands and carefully work the card out of

the expansion-card connector.

Installing System Components 65

6

If you are permanently removing the card, replace the metal filler bracket over the empty card-slot

opening.

NOTE: Filler brackets must be installed over empty expansion-card slots to maintain FCC certification of the

system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the

system.

7

Replace the expansion-card retainer.

8

Close the system. See "Closing the System" on page 47.

Riser Card

The riser card provides two expansion-card slots. See "Expansion Cards" on page 63 for detailed

information on the expansion-card slots.

Removing the Riser Card

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. Before performing any procedure, see your Product Information Guide for

complete information about safety precautions, working inside the computer and protecting against electrostatic

discharge.

1

Open the system. See "Opening the System" on page 46.

2

Remove any expansion card(s). See "Removing an Expansion Card" on page 65.

3

Using a #2 Phillips screwdriver, remove the two screws that secure the riser card to the chassis. See

Figure 3-16.

4

Lift the riser card straight up and remove the riser card from the system.

66 Installing System Components

Figure 3-16. Installing and Removing the Riser Card

1

2

1 screws (2) 2 riser card

Installing the Riser Card

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. Before performing any procedure, see your Product Information Guide for

complete information about safety precautions, working inside the computer and protecting against electrostatic

discharge.

1

Insert the riser card firmly into the riser card connector on the system board until the riser card is fully

seated.

2

Using a #2 Phillips screwdriver, install the two screws that secure the riser card to the system board.

3

Install any expansion card(s). See "Installing an Expansion Card" on page 63.

4

Close the system. See "Closing the System" on page 47.

System Memory

The four memory module sockets are located on the system board adjacent to the power supply and can

accommodate 512 MB to 8 GB of unbuffered ECC PC-3200 (DDR2 533 or DDR 667) memory. See

Figure 6-2

for the location of the memory module sockets.

Installing System Components 67

You can upgrade the system memory by installing combinations of 512-MB, 1-GB, and 2-GB unbuffered

memory modules. If you receive an error message stating that maximum memory has been exceeded, see

"System Messages" on page 15 for more information. You can purchase memory upgrade kits from Dell.

NOTE: The memory modules must be PC-3200 compliant.

Memory Module Installation Guidelines

The memory module sockets are arranged in banks (1 and 2) on two channels (A and B).

The memory module banks are identified as follows:

Bank 1: DIMM1_A and DIMM1_B

Bank 2: DIMM2_A and DIMM2_B

The memory module banks must be installed in identical pairs in configurations that have more than

one memory module. For example, if socket DIMM1_A contains a 512-MB memory module, then the

second memory module to be installed must be a 512-MB memory module in socket DIMM1_B.

Table 3-1 shows examples of different memory configurations, based on the following guidelines:

• The minimum memory configuration is 512 MB.

• If only one memory module is installed, it must be installed in the DIMM1_A socket.

• A bank must contain identical memory modules.

• Install the memory modules in bank 1 (DIMM1_

x

) before installing memory modules in bank 2

(DIMM2_

x

).

• Installing three memory modules is not supported.

Table 3-1. Sample Memory Module Configurations

Total Memory DIMM1_A DIMM2_A DIMM1_B DIMM2_B

512 MB 512 MB None None None

1 GB 512 MB None 512 MB None

1 GB 1 GB None None None

2 GB 512 MB 512 MB 512 MB 512 MB

2 GB 1 GB None 1 GB None

3 GB 1 GB 512 MB 1 GB 512 MB

4 GB 1 GB 1 GB 1 GB 1 GB

4 GB 2 GB None 2 GB None

5 GB 2 GB 512 MB 2 GB 512 MB

6 GB 2 GB 1 GB 2 GB 1 GB

8 GB 2 GB 2 GB 2 GB 2 GB

68 Installing System Components

Installing Memory Modules

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. Before performing any procedure, see your Product Information Guide for

complete information about safety precautions, working inside the computer and protecting against electrostatic

discharge.

1

Open the system. See "Opening the System" on page 46.

2

Locate the memory module sockets. See Figure 6-2.

3

Press the ejectors on the memory module socket down and out, as shown in Figure 3-17, to allow the

memory module to be inserted into the socket.

4

Align the memory module's edge connector with the alignment keys of the memory module socket,

and insert the memory module in the socket.

NOTE: The memory module socket has two alignment keys that allow you to install the memory module in the

socket in only one way.

5

Press down on the memory module with your thumbs while pulling up on the ejectors with your index

fingers to lock the memory module into the socket.

When the memory module is properly seated in the socket, the ejectors on the memory module socket

align with the ejectors on the other sockets that have memory modules installed.

6

Repeat step 2 through step 5 of this procedure to install the remaining memory modules. See Table 3-1

for valid memory configurations.

7

Close the system. See "Closing the System" on page 47.

8

(Optional) Press <F2> to enter the System Setup program, and check the

System Memory

setting on

the main

System Setup

screen.

The system should have already changed the value to reflect the newly installed memory.

9

If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat

step 1 through step 8 of this procedure, checking to ensure that the memory modules are firmly seated

in their sockets.

10

Run the system memory test in the system diagnostics. See "Running the System Diagnostics" on

page 93.

Installing System Components 69

Figure 3-17. Installing and Removing a Memory Module

1

2

3

4

1 memory module 2 memory module socket

3 socket

ejectors (2)

4 alignment keys (2)

Removing Memory Modules

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. Before performing any procedure, see your Product Information Guide for

complete information about safety precautions, working inside the computer and protecting against electrostatic

discharge.

1

Open the system. See "Opening the System" on page 46.

2

Locate the memory module sockets. See Figure 6-2.

3

Press down and out on the ejectors on each end of the socket until the memory module pops out of the

socket. See Figure 3-17.

4

Close the system. See "Closing the System" on page 47.

Processor

You can upgrade the processor to take advantage of future options in speed and functionality. The

processor and its associated internal cache memory are contained in a land grid array (LGA) package that

is installed in a ZIF socket on the system board.

70 Installing System Components

Replacing the Processor

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the

components inside the system. Before performing any procedure, see your Product Information Guide for

complete information about safety precautions, working inside the computer and protecting against electrostatic

discharge.

1

Open the system. See "Opening the System" on page 46.

NOTICE: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is

necessary to maintain proper thermal conditions.

NOTE: When you remove the heat sink, the possibility exists that the processor might adhere to the heat sink and

be removed from the socket. It is recommended that you remove the heat sink while the processor is still warm.

2

Remove the cooling shroud. See "Removing the Cooling Shroud" on page 47.

3

Using a #2 Phillips screwdriver, loosen the four captive screws that secure the heat sink to the system

board. See Figure 3-18.

Figure 3-18. Installing and Removing the Heat Sink

2

1

1 captive screws (4) 2 heat sink

4

Wait 30 seconds for the heat sink to loosen from the processor.

Installing System Components 71

5

If the heat sink has not separated from the processor, carefully rotate the heat sink in a clockwise, then

counterclockwise, direction until it releases from the processor. Do not pry the heat sink off of the

processor.

6

Lift the heat sink off of the processor and set the heat sink aside.

7

Press down on the processor socket release lever, then pull the release lever upward to the fully open

position. See Figure 3-19.

8

Open the processor cover. See Figure 3-19.

9

Lift the processor vertically out of the socket. Leave the processor cover and release lever in the open

position so that the socket is ready for the new processor. See Figure 3-19.

Figure 3-19. Installing and Removing the Processor

4

5

3

2

1

1 processor socket release

2 processor socket 3 processor

lever

4 processor cover 5 pin-1 locators

10

Unpack the new processor.

11

Ensure that the processor socket release lever is in the fully open position.

12

Align the pin 1 corners of the processor and socket. See Figure 3-19.

NOTICE: You must position the processor correctly in the socket to avoid damaging the processor and the system

board when you turn on the system. Be careful not to touch or bend the pins on the socket.

72 Installing System Components

13