Dell Latitude XT2: Diagnostics

Diagnostics : Dell Latitude XT2

Diagnostics

Dell™Latitude™XT2ServiceManual

Device Status

Battery Status

Keyboard Status

LED Error Codes

Device Status LEDs

Device status LEDs are a good source for diagnosing common problems that may occur on your Tablet-PC.

Battery Status

If the computer is connected to an electrical outlet, the battery light operates as follows:

l Alternately blinking amber light and blue light An unauthenticated or unsupported, non-Dell AC adapter is attached to your Tablet-PC.

l Alternately blinking amber light with steady blue light Temporary battery failure with AC adapter present.

l Constantly blinking amber light Fatal battery failure with AC adapter present.

l Light off Battery in full charge mode with AC adapter present.

l Blue light on Battery in charge mode with AC adapter present.

Battery Charge and Health

To check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge-level lights. Each light represents

approximately 20 percent of the total battery charge. For example, if four lights are on, the battery has 80 percent of its charge remaining. If no lights appear,

the battery has no charge.

To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds. If no lights appear,

the battery is in good condition and more than 80 percent of its original charge capacity remains. Each light represents incremental degradation. If five lights

appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery.

Keyboard Status LEDs

The light located above the function key F4 turns on when the numeric keypad is enabled.

The light located above the function key F5 turns on when the Scroll Lock function is enabled.

The light located on the caps lock key turns on when the Caps Lock function is enabled.

LED Error Codes

Turns on when you turn on the Tablet-PC and blinks when the Tablet-PC is in a power management mode.

Turns on when the Tablet-PC reads or writes data.

Turns on steadily or blinks to indicate battery charge status.

Turns on when wireless networking is enabled.

Turns on when a card with Bluetooth®wireless technology is enabled. To turn off only the Bluetooth

wireless technology function, right-click the icon in the system tray and select Disable Bluetooth Radio.

Error Code Appearance

Description

Next Step

Caps

Lock

Numeric

Lock

Scroll

Lock

ON

FLASH

FLASH

No SODIMMs are installed

1. Install supported memory modules.

2. If memory is already present, reseat the module(s) one at time in each slot.

3. Try known good memory from another computer or replace the memory.

4. Replace the system board.

FLASH

ON

ON

System board error

1. Reseat the processor.

2. Replace the system board.

3. Replace the processor.

FLASH

ON

FLASH

LCD Panel Error

1. Reseat the LCD cable.

2. Replace the LCD panel.

3. Replace the video card / system board.

OFF

FLASH

OFF

Memory compatibility error

1. Install compatible memory modules.

2.

If two modules are installed remove one and test. Try the other module in the

same slot and test. Test the other slot with both modules.

3. Replace the memory.

4. Replace the system board.

1. Reseat the memory.

2.

If two modules are installed remove one and test. Try the other module in the

ON

FLASH

ON

Memory is detected but has errors

same slot and test. Test the other slot with both modules.

3. Replace the memory

4. Replace the system board.

OFF

FLASH

FLASH

Modem Error

1. Reseat the modem.

2. Replace the modem.

3. Replace the system board.

FLASH

FLASH

OFF

Option ROM Error

1. Reseat the device.

2. Replace the device.

3. Replace the system board.

OFF

ON

OFF

Storage device error

1. Reseat the hard drive and optical drive.

2. Test the computer with just the hard drive and just the optical drive.

3. Replace the device that is causing the failure.

4. Replace the system board.

FLASH

FLASH

ON

Video card error

1. Replace the system board.