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16

Traveling With Your Computer

Identifying Your Computer

Attach a name tag or business card to the computer.

Write down your Service Tag and store it in a safe place away from the

computer or carrying case. Use the Service Tag if you need to report a loss

or theft to law enforcement officials and to Dell.

®

®

Create a file on the Microsoft

Windows

desktop called

if_found

. Place

information such as your name, address, and phone number in this file.

Contact your credit card company and ask if it offers coded identification

tags.

Packing the Computer

Remove any external devices attached to the computer and store them in a

safe place. Remove any cables attached to installed PC Cards, and remove

any extended PC Cards (see "Removing a Card or Blank" on page 92).

To make the computer as light as possible, replace any devices installed in

the module bay with the Dell TravelLite™ module.

Fully charge the main battery and any spare batteries that you plan to carry

with you.

Shut down the computer.

Disconnect the AC adapter.

NOTICE: When the display is closed, extraneous items on the keyboard or palm

rest could damage the display.

Remove any extraneous items, such as paper clips, pens, and paper, from

the keyboard and palm rest and close the display.

Use the optional Dell™ carrying case to pack the computer and its

accessories together safely.

Avoid packing the computer with items such as shaving cream, colognes,

perfumes, or food.

Traveling With Your Computer 141

NOTICE: If the computer has been exposed to extreme temperatures, allow it to

acclimate to room temperature for 1 hour before turning it on.

Protect the computer, the batteries, and the hard drive from hazards such

as extreme temperatures and overexposure to sunlight, dirt, dust, or

liquids.

Pack the computer so that it does not slide around in the trunk of your car

or in an overhead storage compartment.

Travel Tips

NOTICE: Do not move the computer while using the optical drive to prevent loss of

data.

NOTICE: Do not check the computer as baggage.

Consider disabling wireless activity on your computer to maximize battery

operating time. To disable wireless activity, press<Fn><F2>.

Consider changing your power management options to maximize battery

operating time (see "Power Management Modes" on page 43).

If you are traveling internationally, carry proof of ownership—or of your

right to use the computer if it is company-owned—to speed your passage

through customs. Investigate the customs regulations of the countries you

plan to visit, and consider acquiring an international carnet (also known as

a

merchandise passport

) from your government.

Find out what type of electrical outlets are used in the countries you will

visit, and have appropriate power adapters.

Check with your credit card company for information about the kinds of

emergency travel assistance it offers to users of portable computers.

Traveling by Air

NOTICE: Do not walk the computer through a metal detector. Send the computer

through an X-ray machine or have it hand-inspected.

Ensure that you have a charged battery available in case you are asked to

turn on the computer.

Prior to entering the airplane, verify that using a computer is permitted.

Some airlines forbid the use of electronic devices during flight. All airlines

forbid the use of electronic devices during takeoff and landing.

142 Traveling With Your Computer

17

Getting Help

Obtaining Assistance

If you experience a problem with your computer, you can complete the

following steps to diagnose and troubleshoot the problem:

1

See "Troubleshooting" on page 103 for information and procedures that

pertain to the problem your computer is experiencing.

2

See "Dell Diagnostics" on page 103 for procedures on how to run Dell

Diagnostics.

3

Fill out the "Diagnostics Checklist" on page 148.

4

Use Dell's extensive suite of online services available at Dell Support

(

support.dell.com

) for help with installation and troubleshooting

procedures. See "Online Services" on page 144 for a more extensive list of

Dell Support online.

5

If the preceding steps have not resolved the problem, see "Contacting

Dell" on page 149.

NOTE: Call Dell Support from a telephone near or at the computer so that the

support staff can assist you with any necessary procedures.

NOTE: Dell's Express Service Code system may not be available in all countries.

When prompted by Dell's automated telephone system, enter your Express

Service Code to route the call directly to the proper support personnel. If you

do not have an Express Service Code, open the Dell Accessories folder,

double-click the Express Service Code icon, and follow the directions.

For instructions on using the Dell Support, see "Technical Support and

Customer Service" on page 144.

NOTE: Some of the following services are not always available in all locations

outside the continental U.S. Call your local Dell representative for information on

availability.

Getting Help 143

Technical Support and Customer Service

Dell's support service is available to answer your questions about Dell™

hardware. Our support staff uses computer-based diagnostics to provide fast,

accurate answers.

To contact Dell's support service, see "Before You Call" on page 146, and then

see the contact information for your region or go to support.dell.com.

DellConnect

DellConnect is a simple online access tool that allows a Dell service and

support associate to access your computer through a broadband connection,

diagnose your problem and repair it all under your supervision. For more

information, go to support.dell.com and click DellConnect.

Online Services

You can learn about Dell products and services on the following websites:

www.dell.com

www.dell.com/ap

(Asian/Pacific countries only)

www.dell.com/jp

(Japan only)

www.euro.dell.com

(Europe only)

www.dell.com/la

(Latin American and Caribbean countries)

www.dell.ca

(Canada only)

You can access Dell Support through the following websites and e-mail

addresses:

Dell Support websites:

support.dell.com

support.jp.dell.com

(Japan only)

support.euro.dell.com

(Europe only)

Dell Support e-mail addresses"

mobile_support@us.dell.com

support@us.dell.com

144 Getting Help

la-techsupport@dell.com (Latin America and Caribbean countries

only)

apsupport@dell.com

(Asian/Pacific countries only)

Dell Marketing and Sales e-mail addresses:

–apmarketing@dell.com

(Asian/Pacific countries only)

sales_canada@dell.com (Canada only)

Anonymous file transfer protocol (FTP):

ftp.dell.com

Log in as user:

anonymous

, and use your e-mail address as your

password.

AutoTech Service

Dell's automated support service—AutoTech—provides recorded answers to

the questions most frequently asked by Dell customers about their portable

and desktop computers.

When you call AutoTech, use your touch-tone telephone to select the

subjects that correspond to your questions. For the telephone number to call

for your region, see "Contacting Dell" on page 149.

Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go

to support.dell.com, or you can call the automated order-status service. A

recording prompts you for the information needed to locate and report on

your order. For the telephone number to call for your region, see "Contacting

Dell" on page 149.

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or

incorrect billing, contact Dell for customer assistance. Have your invoice or

packing slip handy when you call. For the telephone number to call for your

region, see "Contacting Dell" on page 149

Getting Help 145

Product Information

If you need information about additional products available from Dell, or if

you would like to place an order, visit the Dell website at www.dell.com. For

the telephone number to call for your region or to speak to a sales specialist,

see "Contacting Dell" on page 149.

Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:

1

Call Dell to obtain a Return Material Authorization Number, and write it

clearly and prominently on the outside of the box.

For the telephone number to call for your region, see

"Contacting Dell

" on

page 149.

2

Include a copy of the invoice and a letter describing the reason for the

return.

3

Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist"

on page 148), indicating the tests that you have run and any error

messages reported by the Dell Diagnostics (see "Dell Diagnostics" on

page 103).

4

Include any accessories that belong with the item(s) being returned

(power cables, software floppy disks, guides, and so on) if the return is for

credit.

5

Pack the equipment to be returned in the original (or equivalent) packing

materials.

You are responsible for paying shipping expenses. You are also responsible for

insuring any product returned, and you assume the risk of loss during

shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.

Returns that are missing any of the preceding requirements will be refused at

Dell’s receiving dock and returned to you.

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell’s

automated-support telephone system direct your call more efficiently. You may also

be asked for your Service Tag (located on the back or bottom of your computer).

146 Getting Help

Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist"

on page 148). If possible, turn on your computer before you call Dell for

assistance and call from a telephone at or near the computer. You may be

asked to type some commands at the keyboard, relay detailed information

during operations, or try other troubleshooting steps possible only at the

computer itself. Ensure that the computer documentation is available.

CAUTION: Before working inside your computer, follow the safety instructions in

your

Product Information

Guide

.

Getting Help 147

Diagnostics Checklist

Name:

Date:

Address:

Phone number:

Service Tag (bar code on the back or bottom of the computer):

Express Service Code:

Return Material Authorization Number (if provided by Dell support technician):

Operating system and version:

Devices:

Expansion cards:

Are you connected to a network? Yes No

Network, version, and network adapter:

Programs and versions:

See your operating system documentation to determine the contents of the

system’s start-up files. If the computer is connected to a printer, print each file.

Otherwise, record the contents of each file before calling Dell.

Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed:

148 Getting Help

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact

information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options.

Availability varies by country and product, and some services may not be

available in your area. To contact Dell for sales, technical support, or

customer service issues:

1

Visit

support.dell.com

.

2

Verify your country or region in the

Choose A Country/Region

drop-down

menu at the bottom of the page.

3

Click

Contact Us

on the left side of the page.

4

Select the appropriate service or support link based on your need.

5

Choose the method of contacting Dell that is convenient for you.

Getting Help 149

150 Getting Help

18

Specifications

NOTE: Offerings may vary by region. For more information regarding the

configuration of your computer, click StartHelp and Support and select the

option to view information about your computer.

Processor

®

Processor type Intel

Core™2 Duo processor, Intel Core

Duo processor, Intel Core Solo processor, or

®

Intel Celeron

M processor

L1 cache 32 KB (internal)

L2 cache up to 4 MB (on die), depending on your

Intel Core processor, and 1 MB for Celeron

M processor

External bus frequency 533 or 800 MHz

System Information

System chipset Mobile Intel Express (GM 965 or GL 960)

Data bus width 64 bits

DRAM bus width dual-channel (2) 64-bit buses

Processor address bus width 36 bits

PC Card

CardBus controller O2Micro OZ711EZ1 (PC Cards and 34-mm

ExpressCards)

(support for USB ExpressCards through

adapter in CardBus slot)

PC Card connector one (supports one Type I or Type II card and

one 34-mm ExpressCard with adapter)

NOTE: You must use an adapter with the

34-mm ExpressCard before you insert the card

into the PC Card connector.

Specifications 151

PC Card

(continued)

Cards supported 3.3 V and 5 V PC Cards

1.5 V ExpressCards (with adapter)

PC Card connector size 68 pins

Data width (maximum) PCMCIA 16 bits

CardBus 32 bits

Memory

Memory module connector two user-accessible SODIMM sockets

Memory module capacities 512 MB, 1 GB, and 2 GB

Memory type GM 965 supports 533 MHz and 667 Mhz

DDR2

GL 960 supports 533 MHz DDR2

Minimum memory 512 MB

Maximum memory GM 965 supports 4 GB

GL 960 supports 2 GB

Ports and Connectors

Serial 9-pin connector; 16550C-compatible,

16-byte buffer connector

Video 15-hole connector

Audio microphone miniconnector, stereo

headphones/speakers miniconnector

S-video TV-out 7-pin mini-DIN connector (optional adapter

cable(s) with S-video and composite video

connectors)

USB four 4-pin USB 2.0-compliant connectors

Infrared sensor sensor compatible with IrDA Standard 1.1

(Fast IR) and IrDA Standard 1.0 (Slow IR)

Modem RJ-11 support

IEEE 1394a 4-pin serial connector

Mini-Card one Type IIIA Mini-Card slot

152 Specifications

Ports and Connectors

(continued)

Network adapter RJ-45 port

D-Port standard docking connector for D/Port

advanced port replicator

Communications

Modem:

Ty p e

v.92 56K MDC

Controller

softmodem

Interface

Intel High-Definition Audio

Network adapter 10/100/1000 Ethernet LAN on system board

Wireless internal PCI-e Mini-Card WLAN support;

®

Bluetooth

wireless technology support;

WWAN support via ExpressCard with

adapter in PC Card slot

Video

Video type Intel integrated UMA

Data bus PCI Express

Controller/Memory up to 358 MB (shared with the system

memory)

LCD interface LVDS

TV support NTSC or PAL in S-video and composite

modes (through Dell™ D/Port advanced

port replicator only)

Audio

Audio type High Definition Audio (HDA)

Audio controller SigmaTel STAC9205, 5V

Stereo conversion 20-bit (stereo digital-to-analog),

18-bit (stereo analog-to-digital)

Interfaces:

Internal

Azalia

Specifications 153

Audio

(continued)

External

microphone mini-connector, stereo

headphones/speakers mini-connector

Speaker two 8-ohm speakers

Internal speaker amplifier 1-W channel into 8 ohms

Volume controls volume control buttons or program menus

Display

Type (active-matrix TFT) 15.0-in XGA

15.0-in SXGA+

Dimensions:

Height

273 mm (10.75 in)

Width

338.3 mm (13.3 in)

Diagonal

381.0 mm (15 in)

Operating angle 0° (closed) to 180°

Viewing angles:

XGA horizontal

+/– 40/40°

XGA vertical

+/– 10/30°

SXGA+ horizontal

+/– 65/65°

SXGA+ vertical

+/– 50/50°

Pixel pitch:

XGA

0.297 mm (0.012 in)

SXGA+

0.217 mm (0.008 in)

Power consumption (

panel with

backlight) (typical):

XGA

5.0 W (max)

SXGA+

4.8 W (max)

Controls brightness can be controlled through

keyboard shortcuts

154 Specifications

Keyboard

Number of keys 87 (U.S. and Canada); 87 (China); 89

(Brazil); 88 (Europe); 91 (Japan)

Key travel 2.5 mm ± 0.3 mm (0.11 in ± 0.016 in)

Key spacing 19.05 mm ± 0.3 mm (0.75 in ± 0.012 in)

Layout QWERTY/AZERTY/Kanji

Touch Pad

X/Y position resolution

(graphics table mode) 240 cpi

Size:

Width

64.88 mm (2.55-in) sensor-active area

Height

48.88-mm (1.92-in) rectangle

Battery

Ty p e

6-cell smart lithium ion (56 WHr)

(standard)

6-cell smart lithium ion (53 WHr)

(optional)

4-cell smart lithium ion (32 WHr)

(optional)

Dimensions:

Depth

77.5 mm (3.05 in)

Height

19.5 mm (0.76 in)

Width

123.4 mm (4.86 in)

Weight 0.32 kg (0.70 lb) (6 cell)

0.23 kg (0.52 lb) (4 cell)

Voltage 14.8 VDC (4 cell)

11.1 VDC (6 cell)

Charge time (approximate):

Computer off

approximately 1 hour for 80 percent charge

Specifications 155

Battery

(continued)

Operating time varies depending on operating conditions

and can be significantly reduced under

certain power-intensive conditions.

See "Battery Performance" on page 39 for

more information.

Life span (approximate) 300 discharge/charge cycles

Temperature range:

Operating

to 40°C (32° to 104°F)

Storage

–40° to 60°C (–40° to 140°F)

AC Adapter

Input voltage 100–240 VAC

Input current (maximum) 1.5 A

Input frequency 50–60 Hz

Output current 3.34 A (65-W AC adapter)

4.62 A (90-W AC adapter)

Output power 65 W

90 W

Rated output voltage 19.5 VDC

Dimensions and weight (65-W AC

adapter):

Height

28.3 mm (1.11 in)

Width

57.8 mm (2.28 in)

Depth

137.2 mm (5.40 in)

Weight (with cables)

0.36 kg (0.79 lb)

Dimensions and weight (90-W AC

adapter):

Height

34.2 mm (1.35 in)

Width

60.9 mm (2.39 in)

Depth

153.42 mm (6.04 in)

156 Specifications

AC Adapter

(continued)

Weight (with cables)

0.46 kg (1.01 lb)

Temperature range:

Operating

0° to 40°C (32° to 104°F)

Storage

–40° to 60°C (–40° to 140°F)

Physical

Height 35.8 mm (1.4 in)

Width 338.3 mm (13.3 in)

Depth 273.0 mm (10.8 in)

Weight approximately 5.45 lb (2.47 kg, with a

15.1-in XGA display, Dell TravelLite™

module, and 4-cell battery; weight varies,

depending on configuration and

manufacturing variability

Environmental

Temperature range:

Operating

to 35°C (32° to 95°F)

Storage

–40° to 60°C (–40° to 140°F)

Relative humidity (maximum):

Operating

10% to 90% (noncondensing)

Storage

5% to 95% (noncondensing)

Maximum vibration (using a

random-vibration spectrum that

simulates user environment):

Operating

0.66 GRMS

Storage

1.30 GRMS

Airborne contaminant level

G2 or lower as defined by ISA-S71.04-1985

Specifications 157

Environmental

(continued)

Maximum shock (measured with

hard drive in operating status and a

2-ms half-sine pulse for operating;

also measured with hard drive in

head-parked position and a 2-ms half-

sine pulse for storage):

Operating

142 G, 70 in/sec

Storage

163 G, 80 in/sec

Altitude (maximum):

Operating

–15.2 to 3048 m (–50 to 10,000 ft)

Storage

–15.2 to 10,668 m (–50 to 35,000 ft)

158 Specifications

19

Appendix

FCC Notice (U.S. Only)

FCC Class B

This equipment generates, uses, and can radiate radio frequency energy and,

if not installed and used in accordance with the manufacturer’s instruction

manual, may cause interference with radio and television reception. This

equipment has been tested and found to comply with the limits for a Class B

digital device pursuant to Part 15 of the FCC Rules.

This device complies with Part 15 of the FCC Rules. Operation is subject to

the following two conditions:

1

This device may not cause harmful interference.

2

This device must accept any interference received, including interference

that may cause undesired operation.

NOTICE: The FCC regulations provide that changes or modifications not expressly

approved by Dell Inc. could void your authority to operate this equipment.

These limits are designed to provide reasonable protection against harmful

interference in a residential installation. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does

cause harmful interference with radio or television reception, which can be

determined by turning the equipment off and on, you are encouraged to try

to correct the interference by one or more of the following measures:

Reorient the receiving antenna.

Relocate the system with respect to the receiver.

Move the system away from the receiver.

Plug the system into a different outlet so that the system and the receiver

are on different branch circuits.

If necessary, consult a representative of Dell Inc. or an experienced

radio/television technician for additional suggestions.

Appendix 159

The following information is provided on the device or devices covered in this

document in compliance with the FCC regulations:

Product name: Dell™ Latitude™ D530

Model number: PP17L

Company name:

Dell Inc.

Worldwide Regulatory Compliance & Environmental Affairs

One Dell Way

Round Rock, TX 78682 USA

512-338-4400

NOTE: For further regulatory information, see your Product Information Guide.

Macrovision Product Notice

This product incorporates copyright protection technology that is protected

by method claims of certain U.S. patents and other intellectual property

rights owned by Macrovision Corporation and other rights owners. Use of this

copyright protection technology must be authorized by Macrovision

Corporation, and is intended for home and other limited viewing uses only

unless otherwise authorized by Macrovision Corporation. Reverse engineering

or disassembly is prohibited.

160 Appendix