Dell Latitude E4200: 2 “How-To”

2 “How-To” : Dell Latitude E4200

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2 “How-To

2.1 Supported Operating Systems

The following Microsoft operating systems have been validated for use on Dell Latitude E-Family &

Mobile Precision notebook computers:

Note: Not all generation notebook computers can ship with below Microsoft operating

rd

th

systems. XP only available via CFI service on 3

and 4

Generation systems except Latitude

3330

st

nd

rd

th

Microsoft Windows XP 32 Bit: Validated on 1

, 2

, 3

and 4

Generation systems.

st

nd

rd

Vista 32 & 64-Bit: Validated on 1

, 2

, and 3

Generation systems.

nd

rd

th

Windows 7 32 & 64-Bit: Validated on 2

, 3

and 4

Generation systems.

rd

th

Windows 8 32 & 64-Bit: Validated on 3

and 4

Generation systems

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2.2 Latitude E-Family & Mobile Precision New Features & Image Impact

Dell Latitude E-Family & Mobile Precision systems feature new hardware technologies which

require a new software stack, drivers, and / or applications. These products are not compatible with

previous images built or installed on none Latitude E-Family, Mobile Precision or previous Dell

st

nd

rd

th

products. Images between 1

, 2

, 3

& 4

generations Latitude E-Family & Mobile Precision are

also not compatible

Among these new hardware and technologies are:

2.2.1 New Features Offered on Latitude E-Family & Mobile Precision systems, All

Generations:

Note: Not all features are available on all systems

o New BIOS architecture Latitude E-Family & Mobile Precision

o Chipset

1. Intel Core i3, i5 & i7 Dual Core CPUs that include updated integrated graphics

st

rd

2. 1

~3

Generation Intel Core i3, i5, i7 CPUs that include updated integrated graphics

o eSATA/SATA3

o Intel Turbo Boost

o 512e / 4KBe Sector HDDs

o Intel AMT (Intel Active Management Technology) & vPRO

o Intel RAID Functionality only for Mobile Precision

o Graphics controller (Intel, nVidia and AMD)

o HDMI Audio

o Network LoM (Intel and Broadcom)

o Wireless LAN

o Wireless WAN

o WiMAX

o Bluetooth

st

nd

o UWB -

Latitude E-Family & Mobile Precision 1

& 2

generation

o Dell Control Vault

o Contactless smartcard / RFID

o Webcam

o USB 3.0

o Free Fall Sensor on the mother board

o Multi-touch Touchpad

st

nd

o Dell Control Point,

1

and 2

generation Latitude E-Family & Mobile Precision

rd

th

o Dell Feature Enhancement Package(DFEP) -

Latitude E-Family & Mobile Precision 3

& 4

generation

rd

th

o Dell Data Protection | Access(DDPA) -

Latitude E-Family & Mobile Precision 3

&

4

generation

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

rd

th

o Dell Data Protection | Encryption(DDPE) -

Latitude E-Family & Mobile Precision 3

&

4

generation

o Privacy Panel

o Touch Screen Digitizer- Four Fingers touch with Stylus support on

Latitude E-Family &

rd

th

Mobile Precision 3

generation. Ten fingers touch support on Mobile Precision 4

generation.

st

o Latitude On / Precision On - Reader, Flash, and ARM -

Latitude E-Family & Mobile Precision 1

nd

&2

generation

th

o WiDi display -

Latitude E-Family & Mobile Precision 4

generation

th

o Intel® Responsiveness Technologies

Latitude E-Family & Mobile Precision 4

generation

th

o Dell Battery Management

Latitude E-Family & Mobile Precision 4

generation

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2.3 Latest Drivers / Applications and Utilities

Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and

applications. Dell validated and tested drivers and applications are located on Dell’s support web

site http://support.dell.com/

o Enter the Service Tag or select the product model and the model number

o Select Operating System (32-Bit or 64-Bit version must be selected)

o Choose drivers and downloads

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2.4 Installation Sequence

The list below is a general overview of drivers and applications that must be installed on Dell

Latitude E-Family & Mobile Precision systems in a prescribed order to ensure optimal performance.

Actual system configurations may vary.

Note: Dell Alienware, Inspiron, Studio, XPS and Vostro Laptops may have different installation

sequence. Please refer to Dell Support Website for these Laptops.

2.4.1 Installation Sequence Overview

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2.4.2 Installation Sequence & Features at a Glance:

2.4.2.1 BIOS, Drivers and Firmware:

o BIOS

o Intel Chipset - Helps Windows control system board components and controllers.

o Dell Desktop System Software - A compilation of critical Microsoft QFEs updates

o Media Memory Card / SmartCard controller - Enables and enhances the Media Memory /

SmartCard controller

o Intel Storage:

st

1. Intel Matrix Storage Manager Latitude E-Family & Mobile Precision 1

generation

nd

rd

th

2. Intel Rapid Storage Technology Latitude E-Family & Mobile Precision 2

, 3

& 4

generations

o Audio - Enables and enhances the audio controller

o Graphics:

1. Enhances and optimizes video performance

2. Enables & provides additional functionality that are not included in MS native VGA

driver

User customizable Power Management features

Portability & behavioral profiles

Multiple monitor support

nd

rd

th

o Intel Turbo Boost (only for E-Family 2

generation systems. 3

/4

generation systems

do not need this driver)

1. A driver-based power management mechanism for Intel i3, i5 and i7 processors

2. Intelligent power sharing across cores

3. Budgets power limits available to Processor or graphics turbo Processor

o Integrated Wired Network Controller & Intel PROSet Utility / Application - Enables and

enhances the network controller

st

o Control Point Security Driver pack- only for E-Family 1

generation systems

1. Installs and enables the security devices & controllers

2. Even if you do not install the Control Point managers you should install the Control

Point security driver as it contains needed drivers

o Networking & Communication

1. Wireless Local Area Network Adapters (WLAN) - Enables and enhances the Wireless

LAN network adapter

2. Wireless Personal Area Network Adapter (UWB / WPAN) - Enables and enhances the

UWB or Bluetooth Adapter

3. Mobile Broadband Wireless Wide Area Network Adapter (WWAN) - Enables and

enhances the Broadband wireless Adapter

o Touch Pad / Track Stick / Pointer - Enhances the pointing device features

o Free Fall Sensor

o Modem - Enables and enhances the modem

o Intel vPro or AMT Enhances System Manageability

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

HW based solution using out-of-band communication for management

access to client systems (independent of the system state)

o USB 3.0

o Touch Screen Digitizer

o Control Vault Driver Update (FingerPrint Reader, Contactless Smart Card reader tied in

rd

th

DDPA package on E-Family 3

& 4

generation systems)

2.4.2.2 Applications:

st

nd

o Dell Control Point (DCP)- 1

& 2

generations Latitude E-Family & Mobile Precision

1. Control Point System Manager

DCP Extended Battery Life EBL

Requires Dell DCP System Manager (

for all System Manager release

)

Requires Security driver (

for System Manager version 1.0 & 1.1 only

)

DCP Ambient Light Sensor

Requires Dell DCP-SM or ALS utility in case DCP-SM is not desired and under

Microsoft Windows Vista only

2. Control Point Connection Manager

3. Control Point Security Manager (Requires Dell Control Point security driver pack)

nd

rd

th

o Dell Feature Enhance Package (DFEP) - 2

, 3

& 4

generations Latitude E-Family &

Mobile Precision

rd

th

o Dell Data Protection | Access - 3

& 4

generations Latitude E-Family & Mobile Precision

rd

th

o Dell Data Protection | Encryption - 3

& 4

generations Latitude E-Family & Mobile

Precision

st

nd

o Latitude On / Precision On Reader, Flash, and ARM 1

& 2

generations Latitude E-

Family & Mobile Precision

1. Communication solution that is designed to provide quick access to business critical

data

th

o Intel Responsiveness Technology,

4

generation Latitude E-Family & Mobile Precision

1. Intel® Smart Response Technology

2. Intel® Rapid Start Technology

3. Intel® Smart Connect Technology

rd

th

o Dell Premier Color application,

3

& 4

generation Latitude Mobile Precision

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2.5 BIOS

Dell recommends flashing the latest BIOS available to the system. This is posted on Dell’s driver &

downloads support web site (support.dell.com) under the BIOS section.

Some of the BIOS settings are critical to Operating System performance and installation. These are

as follows:

Settings System Configuration SATA Operation

Disabled: SATA Controllers are hidden

ATA, Basic Disk Operation mode, does not require additional storage driver.

Note

: eSATA is not functional in this mode

AHCI, SATA bus is configured for AHCI mode (Advanced Disk Operation

mode) which offers faster performance, eSATA support, and increased battery

life. This mode requires an additional storage driver provided by Dell

IRRT / RAID On, SATA bus is configured to support IRRT (Intel’s Rapid

Recovery Technology). This mode supports AHCI mode features as well as

disk mirroring (RAID-1). IRRT allows data backup and restoration. This mode

requires an additional storage driver provided by Dell

RAID, SATA bus is configured to support RAID. This mode supports AHCI

mode features as well as disk mirroring (RAID-1). RAID allows data backup

and restoration. This mode requires an additional storage driver provided by

Dell.

Note:

o

RAID support requires second hard disk drive.

o If AHCI, IRRT, RAID On, or RAID modes are selected, Intel’s Matrix Storage Manager / Intel

Rapid Storage Technology driver must be installed in conjunction with the installation of

the Operating System. See section “2.6.4 Intel Storage” of this document

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

TPM Security:

Note:

th

This setting is not available for Non-TPM configuration of 4

generations

Latitude E-Family & Mobile Precision.

These options enable and configure the Trusted Platform Module (TPM). If TPM is to be

deployed, TPM must be enabled in the BIOS Setup program

2. Security TPM Security

TPM Security:

Disabled

(Default)

: The BIOS will not turn on the TPM during POST.

The TPM will be non-functional and invisible to the Operating System

Enabled: The BIOS will turn the TPM during POST so that it can be used

by the Operating System

Deactivate

(Default)

= The TPM will be deactivated

Activate = The TPM will be enabled and activated

Clear = The BIOS clears the information stored in the TPM

Intel Responsiveness Technology:

Please refer to Intel Responsiveness Technologies Guide for detail settings of these

features.

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2.6 Recommended Drivers / Applications Installation Order

For best results, Dell recommends installing drivers / applications in the following order:

2.6.1 Intel Mobile Chipset Software Installation Utility

o Microsoft Operating Systems might not include the updated Intel Chipset Mobile driver for

Dell Latitude E-Family & Mobile Precision notebooks, , Ultrabook . The Intel Mobile Chipset

driver is available on Dell’s driver & downloads support web site (support.dell.com) under

the “Chipset” section

2.6.2 Dell System Software for critical Microsoft QFEs

o Dell recommends installing all of the latest available fixes specific to the systems

st

nd

rd

o For 1

,

2

,

&

3

generation Latitude E-Family & Mobile Precision,

these are available through

the Dell System Software utility posted on Dell’s driver & downloads support web site

(support.dell.com) under the “System Utilities section

th

o For

4

generation Latitude E-Family & Mobile Precision,

please enable the Windows Update

and connect to Internet once install the driver of Integrated Wired Network Controller. (see

more detail in chapter 2.6.22)

2.6.3 Media Memory Card Controller

o Microsoft Operating Systems do not include the Memory Card controller driver. Install the

following driver provided by Dell:

R5C8xx Ricoh driver is available on Dell’s driver & downloads support web site

(support.dell.com) found under the “Chipset” section

PCI8412 TI driver (Applies only for M6500) is available on Dell’s driver & downloads

support web site (support.dell.com) found under the “Chipset” section

rd

th

O2 Micro driver (Applies for 3

& 4

generation Latitude E-Family & Mobile Precision)

is available on Dell’s driver & downloads support web site (support.dell.com) found

under the “Chipset” section

2.6.4 Intel Storage - Intel Matrix Storage Manager / Intel Rapid Storage Technology

st

o The Intel Matrix Storage Manager (IMSM) driver on Dell 1

generation Latitude E-Family &

nd

rd

Mobile Precision or Intel Rapid Storage Technology (IRST) driver on 2

& 3

generations

Latitude E-Family & Mobile Precision is required to be installed on Operating Systems in

AHCI, IRRT, RAID On, and RAID SATA modes

o The Intel IMSM or IRST application must also be installed

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

o The SATA operation modes are configured in the BIOS. Refer to the BIOS section 2.5

o If the SATA mode is configured in AHCI, IRRT, RAID On, or RAID mode, the IMSM / IRST

driver must be installed during the initial Operating System installation stages. The IMSM /

IRST driver is only available from Dell

- If SATA configuration mode in the BIOS is set to either AHCI, IRRT, RAID On, or RAID, install

the Dell IMSM / IRST driver and application available on Dell’s driver & downloads support

web site (support.dell.com) under the “Serial ATA” section

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

- Follow these steps to install the IMSM / IRST driver:

1. For Microsoft XP 32 & 64-Bit Operating Systems:

Installing the Intel IMSM driver using the Floppy Drive

Boot to the Dell Recovery DVD (RDVD) and select the Create RAID

driver from the list of items. You will need Floppy Disk Drive and a

diskette for this selection. The IMSM / IRST driver must be on the root

of the A:\

Note

: the latest IMSM / IRST driver can also be obtained from

support.dell.com under the “SATA Drivers” section

Once the driver is extracted and stored on the target diskette, boot to

the operating system CD and start the installation

In the initial stage of Windows Setup, press <F6> to install the third-

party IMSM SCSI or RAID drivers

When prompted, insert the floppy disk containing the IMSM driver and

follow the instructions provided by Windows Setup

After reading the floppy disk, either choose "Intel(R) ICH9M-E/M SATA

AHCI Controller" if in AHCI mode or "Intel(R) ICH8M-E/ICH9M-eSATA

RAID Controller" if in IRRT mode select the appropriate driver to

install

2. For Microsoft Vista / Windows 7 (32 & 64-Bit) Operating Systems:

Installing the Intel IMSM / IRST driver after the installation of the

Operating System

Boot to the Operating System DVD or Boot from PXE , then start the OS

installation

After completing the OS installation, insert the Dell RDVD

Select the IMSM / IRST driver and follow the installation procedure

Note:

the latest IMSM / IRST driver can also be obtained from

support.dell.com under the SATA Drivers” section

o If Intel Rapid Recovery or RAID Technologies is to be used, ensure the following:

1. SATA operation mode in the BIOS is set to the appropriate IRRT, RAID On, or RAID

mode

2. Microsoft Operating System was installed under IRRT, RAID On, or RAID mode and

the latest Intel Storage IMSM / IRST driver is installed

3. Install the following Intel IMSM application provided by Dell:

Intel Matrix Storage Manager Application, or

Intel Rapid Storage Technology Application

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2.6.5 Graphics:

o Microsoft Operating Systems include the VGA graphics drivers only. Therefore for optimum

graphics performance, Dell recommends installing the Dell graphics driver applicable to

their system available on Dell’s driver & downloads support web site (support.dell.com)

under the “Video” section

Note

:

rd

th

For the nVidia Discrete Graphics solution on Latitude E-Family & Mobile Precision 3

& 4

Generation platforms (refer to the below table), the following should be followed:

1.

First, install the Intel Media adapter Graphics driver that applies to the system

2.

Second, install the nVidia Discrete Graphics driver that applies to the system

Note

:

nd

rd

th

Both 2

& 3

Generation Intel® Core™ CPUs are available on 4

generation Latitude E-

Family & Mobile Precision. Please re-install the Graphics driver when exchange CPU from

nd

rd

2

Generation CPU to 3

Generation CPU and vice versa.

o Under XP 32-Bit with service packs earlier than Service pack-3 and for Latitude E-Family &

st

Mobile Precision 1

generation only, the Audio driver must be installed prior to installing the

graphics driver. This applies to Intel graphics solution only. Please refer to the section 2.6.6

Audio in this document.

o The following table lists the various graphics solutions’ offerings on Dell Latitude E-Family &

Mobile Precision products:

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2.6.6 Audio:

o Microsoft Operating Systems do not include the Audio driver recommended by Dell. The

IDT 92HDxxx HD Audio driver is available on Dell’s driver & downloads support web site

(support.dell.com) under the “Audio” section

Note

: Under XP 32-Bit only with service packs earlier than Service pack-3 and for Latitude

st

E-Family & mobile Precision 1

generation only, the Audio driver must be installed prior to

installing the graphics driver. This applies to Intel graphics solution only

nd

2.6.7 Intel Turbo Boost Driver (

only for 2

generation Latitude E-Family & Mobile Precision)

o Intel Turbo Boost driver is required to be installed on platforms meeting both of following

criteria:

1. nVidia or ATI discrete graphics cards

2. Core i7 and i5 Dual Core CPUs

o Microsoft Operating Systems do not include the Intel Dual-Core Turbo Boost driver. Install

the following driver provided by Dell:

Dual-Core Turbo Boost driver is available on Dell’s driver & downloads support web

site (support.dell.com) found under the CPU” section

E4200

E4300

E5400

E5500

E6400

E6400 ATG

E6500

M2400

M4400

M6400

E6410

E6410 ATG

E6510

M4500

M6500

E5420 / E5520

E6320

E6420

E6420 ATG

E6520

M4600

M6600

E5430 / E5530

E6230/E6330/

E6430u/3330

E6430/E6430s

E6430 ATG

E6530

M4700

M6700

Intel GMA 4500MHD Graphics X X X X X X X

Intel GMA HD Graphics X X X X

Intel Media Adapter HD/HD 2000/3000/4000

X X X X X X X X X X

Quadro NVS 160M X X X X X

Quadro FX 2700M / 3700M X

Quadro NVS 3100M X X

Quadro FX 880M & 1800M X

Quadro FX 2800M / 3800M X

N12M 512MB DDR3 with Optimus X X X

Quadro 1000M/2000M with 2GB GDDR3 and Opitimus X X

Quadro 3000M/4000M with 2GB GDDR3 and Opitimus X X

Quadro 5000M with 4GB GDDR3 and Opitimus X X

NVS 5200M 1GB DDR3 and Optimus X X X

ATI FirePro M7740 X X

AMD FirePro M5950 Mobility Pro Graphics with 1GB GDDR5 X X X

AMD FirePro M8900 Mobility Pro Graphics with 2GB GDDR5 X

AMD FirePro M4000 Mobility Pro Graphics with 1GB GDDR5 X X X

AMD FirePro M6000 Mobility Pro Graphics with 2GB GDDR5 X

4th

Generation

AMD

st

1

Generation

nd

2

Generation

rd

3

Generation

nVidia

Intel

Graphic Solution

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2.6.8 Integrated Wired Network Controller (Ethernet)

- Microsoft Operating Systems XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit either

do not provide native support or do not include the driver recommended by Dell. Install the

following Dell driver for network connectivity

- Network Controller drivers are available on Dell’s driver & downloads support web site

(support.dell.com) under the “Network” section

Note

: To ensure full functionality of the Intel Gigabit Network adapter, Dell recommends

that you install the Intel PROSet available on Dell’s driver & downloads support web site

(support.dell.com) under the “Network” section

st

nd

2.6.9 Dell Control Point DCP

, (applies to 1

& 2

generations Latitude E-Family &

Mobile Precision only)

2.6.9.1 Control Point Security Device Driver

nd

Note

: for 2

generation Latitude E-Family & Mobile Precision, the Control Point

Security Device driver needs to be applied only if the Control Point Security Manager

is used, it is not required for the Dell Data Protection | Access suite.

o Microsoft Operating System does not have the desired drivers and applications

necessary for the security functions offered on Latitude E-Family & Mobile

Precision

o The driver will install the device driver for the security devices installed in the Dell

E-Family notebook computer. In addition, it will install Microsoft Net framework

2.0 SP1 and any relevant Microsoft QFEs required allowing these security devices

to operate correctly

o The driver supports the following Security devices:

1.

Broadcom Trusted Platform Module

2.

Atmel Trusted Platform Module

E4200

E4300

E5400

E5500

E6400

E6400 ATG

E6500

M2400

M4400

M6400

E4310

E5410

E5510

E6410

E6410 ATG

E6510

M4500

M6500

E5420 /

E6320

E6420

E6420 ATG

E6520

M4600

M6600

E5430 /

E6230/E6330/

/E6430u

E6430/E6430s

E6430 ATG

E6530

M4700

M6700

Intel 825xx Gigabit

Platform LAN Network

X X X X X X X X X X X X X X X X X X X X X X X

Broadcom 57XX Gigabit

Integrated Controller

X X X X X X X X

Solution

st

1

Generation

nd

2

Generation

rd

3

Generation

4th

Generation

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

3.

STMicroelectronics Trusted Platform Module

4.

Winbond Trusted Platform Module

5.

O2Micro Smart Card Reader

6.

Dell Smart Card Keyboard

7.

UPEK TouchChip Fingerprint Reader

8.

Authentec Fingerprint Reader

9.

Broadcom Unified Security Hub

10.

Vista Storage driver Update (for ATAPI.SYS)

o The Control Point Security Device Driver is available on Dell’s driver & downloads

support web site (support.dell.com) under the Control Point” section

2.6.9.2 Control Point System Manager

o Dell Control Point System Manager module is a Dell developed modular

application providing a complete set of power management configuring and

alerting capabilities:

o Battery Status

o Power Scheme and Sleep Mode

o Display and Devices

o Keyboard Backlighting and Hotkeys Customization

o Extended Battery Life / All Day Battery Life

o The Control Point System Manager Application is available on Dell’s driver &

downloads support web site (support.dell.com) under “Control Pointsection

- Refer to Table B1 under Appendix-B for DCP System Manager features

- For Extended Battery Life feature (EBL), install the Dell Control Point components

offered by Dell in addition to the System Manager Module( version 1.2 & 1.3)

o Control Point System Security Manager driver (

applies to Control Point System

Manager 1.0 and 1.1

)

o Control Point System Manager XML file (

applies to Control Point System

Manager 1.0, 1.1, 1.2 and 1.3. Not required for 1.4 and beyond

)

o For Ambient Light Sensor (ALS), install the Dell Ambient Light Sensor Utility

component of Control Point in addition to the System Manager Module. This

component is applicable to Vista 32 & 64-Bit only, and is not required for XP 32 &

64-Bit and Win7/8 32 & 64-Bit

Note

:

Customers can obtain ALS feature by installing ALS utility in case Control

Point System Manager is not desired and under Microsoft Windows Vista only

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2.6.9.3 Control Point Security Manager

- Dell Control Point Security Manager module is a Dell developed modular

application providing provides access to authentication, encryption, fingerprint

readers, and smartcard technologies:

1. Obtain Security Status

2. Manage Logins and Passwords

3. Manage Data Protection

o Security Software Stack:

1. For these security devices to function and interface on E-Family notebooks,

install the appropriate Software stack (Applications and Utilities)

2. The security software stack can be obtained through one of the two options:

3. Control Point Security Manager Application which is offered to E-Family

Customers through Dell’s support website

4. Third party security software specific to the customer’s environment. Dell does

rd

not provide 3

party security software

o The Control Point Security Manager Application is available on Dell’s driver &

downloads support web site (support.dell.com) under the Control Point” section

o Refer to Table B2 under Appendix-B for DCP Security Manager features

st

2.6.9.4

Control Point Connection Manager,

(applies to 1

generation Latitude E-

Family & Mobile Precision only)

o Dell Control Point Connections Manager module is a Dell developed modular

application providing a complete communications management environment:

o Allows the user to create multiple mobile profile settings

o Ability to create, export, and import user defined usage profiles

o System custom configuration

o Execute comprehensive diagnostics and troubleshooting

o Provides the capability to enable or disable any of the radios on the notebook

such as Wi-Fi, Bluetooth GPS, UWB, and mobile broadband

- The Control Point Connection Manager Application is available on Dell’s driver &

downloads support web site (support.dell.com) under the Control Point” section

- Refer to Table B3 under Appendix-B for DCP Security Manager features

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

rd

th

2.6.10 Dell Feature Enhancement Pack DFEP,

(applies to Latitude Precision 3

& 4

generation E-Family & Mobile Precision, except Latitude 3330)

o Dell Feature Enhancement Pack DFEP is a Dell developed application providing a

complete set of power management configuring and alerting capabilities

Support for hot keys and system events

Dell customized power plans and extensions

Battery Health Information

Touch Panel

Keyboard hotkey information, including backlighting

Smart Settings

o The DFEP Application is available on Dell’s driver & downloads support web site

(support.dell.com) under “System Utilities” section

Note

: Supported for Windows7 only

Note

: Dell Feature Enhancement Pack will uninstall Dell System Manager if present on the

systems

rd,

th

2.6.11 Dell Data Protection | Access DDPA,

(for Latitude Precision 3

& 4

generations E-Family & Mobile Precision, except Latitude 3330)

- Dell Data Protection Access Application is a Dell developed application providing provides

access to authentication, encryption, fingerprint readers, and smartcard technologies:

Obtain Security Status

Manage Logins and Passwords

Manage Data Protection

- The Dell Date Protection | Access Application components are available on Dell’s driver &

downloads support web site (support.dell.com) under the “Dell Data Protection” section

- The following components should be installed in order:

Prerequisites Installer

- This installer contains Windows Installer 4.5 and Microsoft .NET Framework 3.5 SP1

- Both of these are required in order for Dell Data Protection | Access to work on

Windows XP and Vista

Drivers Installer

Note

: The Dell Data Protection | Access application installer will not install if the

DDPA Drivers installer is not on the platform FIRST

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

th

Note

: Application Installer for 4

generations Latitude E-Family & Precision Mobile

INCLUDED driver and middleware Installer already. Please ignore Drivers and

th

Middleware Installer on 4

generations Latitude E-Family & Precision Mobile.

Middleware Installer

- This installer contains certain relevant Microsoft QFEs

- It also contains the NTRU Trusted Software Stack (TSS) that provides TPM access

Application Installer

- This is the main application Dell Data Protection | Access

Note

: It will only install if the Drivers Installer has already been installed on the system,

so the installation order is important

o Refer to Table B3 under Appendix-B for DDPA Data Protection Access

2.6.12 Wireless Local Network Adapters (WLAN)

o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit and Win7/8 32 & 64-Bit Operating Systems do not

provide native device driver support for WLAN controllers featured in Dell Latitude E-Family

& Mobile Precision systems. To obtain wireless network functionality, install the Wireless

LAN device driver applicable to the WLAN devices installed in the notebook computer

found under the Network” section posted on Dell’s driver & downloads support web site

(support.dell.com). The installer also provides WLAN application support which provides

additional features including enterprise authentication enhancements

Note

: With Intel Wireless Display (WiDi) you can quickly connect your laptop to your TV

and projector using the Intel® Centrino®wireless solution that’s already built into your

laptop. Because it’s based on Wi-Fi*, there are no cables between the laptop and

TV/Projector. To obtain Wireless Display(ONLY applied to Intel WLAN) functionality,

install the Wireless Display Application found under the “Network” section posted on

Dell’s driver & downloads support web site (support.dell.com).

o Microsoft Windows XP 32 & 64-Bit, Windows Vista 32 & 64-Bit, and Windows 7/8 32 & 64-Bit

Operating Systems do not provide native device driver support for WiMAX controllers

featured in Dell E-Family systems. To obtain WiMAX functionality, install the WiMAX

software applicable to the WiMAX device installed in the notebook computer. This is

available on Dell’s driver & downloads support web site (support.dell.com) under the

“Network” section

o Customers choosing to utilize the Dell Wireless (DW) WLAN Card Utility or Intel PROSet /

Wireless should not install Control Point Connection Manager. If Control Point Connection

Manager is installed, uninstall the existing Intel PROSet / Wireless or Dell Wireless WLAN

entries in Add / Remove Programs (or Programs and Features) before installing this software.

Customers may also choose to uninstall Dell Control Point Connection manager or

uncheck the Wi-Fi control within Dell Control Point Connection Manager

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2.6.13 Wireless Personal Area Network Adapter (UWB / WPAN)

o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do

not support the Bluetooth controllers featured on Latitude E-Family & Mobile Precision

systems. To obtain Bluetooth or UWB functionality, install the associated Bluetooth or UWB

device drivers available on Dell’s driver & downloads support web site (support.dell.com)

under the “Network” section

2.6.14 Mobile Broadband Wireless Wide Area Network Adapter (WWAN)

o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do

not provide native support for the broadband Wireless WAN controllers featured in Dell

Latitude E-Family & Mobile Precision systems. To obtain broadband functionality, install the

Broadband device driver applicable to the wireless WAN devices installed in the system, and

to the service carrier you have a contract with available on Dell’s driver & downloads

support web site (support.dell.com) under the “Communication” section

st

o The Wireless 5600 EVDO-HSPA module(

applies to 1

generation Latitude E-Family & Mobile

Precision only

) requires the installation of Dell Control Point Connection Manager. Install

the driver and FW before installing the Dell Control Point Connection Manager. The latest

versions of Dell Control Point Connection Manager (v1.3 and later) provide the WWAN

drivers and FW in the Dell Control Point Connection Manager Driver Pack. Earlier versions

provide the drivers and FW in one single Dell Control Point Connection Manager installer.

The Dell Control Point Connection Manger application and Driver Packs can be found under

the “Control Point” section posted on Dell’s driver & downloads support web site

(support.dell.com). Individual driver and FW releases for the 5600 EVDO-HPSA module can

be found under the “Communication” section posted on Dell’s driver & downloads support

web site (support.dell.com). It is highly recommended to use the Driver Packs to ensure

version compatibility

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2.6.15 Touchpad

o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do

not include the Dell Touchpad drivers

o The Microsoft native OS mouse driver only provides basic point and click functionality. No

advanced features are available with the native driver and this may provide a less than

optimal user experience

o Dell recommends installing the appropriate Dell Touchpad driver for the following user

experience benefits:

1. The driver is tuned to the system characteristics to offer enhanced cursor

acceleration and precision

2. The driver provides the core palm rejection features

3. Access to additional features and control setting (varies with system) including:

Enhanced scrolling and tapping

Touch sensitivity control

Multi-Touch Gestures (2nd Generation)

Jog Shuttle control (M6400 & M6500)

Differences between Dell Touchpad devices and drivers:

st

nd

o Dell Touchpad drivers are different between the 1

and 2

generation of systems. Drivers

st

nd

from the 1

generation (Dell Touchpad / Pointing Stick) and 2

generation (Dell Multi-

Touch Touchpad) are NOT compatible. Dell strongly recommends only installing the

rd

appropriate driver for the system. 3

generation Latitude Touchpad driver is backward

nd

compatible on 2

generation Latitude systems

o Dell Touchpad drivers are found under the “Input Device Drivers” section posted on Dell’s

driver & downloads support web site (support.dell.com)

E4200

E4300

E5400

E5500

E6400

E6400 ATG

E6500

M2400

M4400

M6400

E4310

E5410

E5510

E6410

E6410 ATG

E6510

M4500

M6500

E5420 /

E5520

E6320

E6420

E6420 ATG

E6520

M4600

M6600

E5430 /

E5530

3330

E6230/E6330/

/E6430u

E6430/E6430s

E6430 ATG

E6530

M4700

M6700

Dell Touchpad / Pointing Stick

X X X X X X X

Dell Multi-Touch Touchpad

X X X X X X X X X X X X X X X X X X X X X

Dell Jog Shuttle Touchpad

X

Dell Jog Shuttle Touchpad (Multi-Touch)

X

st

1

Generation

nd

2

Generation

Solution

rd

3

Generation

4th Generation

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2.6.16 Free Fall Sensor

o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do

not include the Free Fall Sensor driver. Install the following driver provided by Dell:

1. Free Fall Sensor driver found under the “Applications” section posted on Dell’s driver

& downloads support web site (support.dell.com)

2.6.17 Modem (Only applies to some systems)

o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do

not include the Conexant modem driver. Install the following driver provided by Dell:

1. Conexant D330,HDA,MDC,v.92,modem available on Dell’s driver & downloads

support web site (support.dell.com) under the Communication” section

o If Dell Control Point Connection Manager module is installed, the Conexant modem driver

does not need to be installed

2.6.18 Intel vPro or AMT (

Applicable ONLY to vPro Configurations

)

o Intel Active Management Technology (Intel AMT) allows users to easily manage networked

computers to:

1. Discover computing assets on a network

2. Remotely repair systems even after operating system failures

3. Protect networks from incoming threats while easily keeping software up to date

o Ensure that the following drivers provided by Dell are being installed prior to installing the

AMT drivers:

1. Intel Mobile Chipset driver

2. Intel 825xx Gigabit Platform LAN Network Device

3. Intel Wireless WLAN driver for WLAN AMT manageability via Intel WLAN adapter

o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do

not include the AMT drivers. The AMT drivers are available on Dell’s driver & downloads

support web site (support.dell.com) under the Chipset” section

st

1. For E-Family 1

generation systems

Intel AMT HECI

Intel AMT SOL/ LMS

nd

2. For E-Family 2

generation systems

Intel AMT HECI (Unified AMT6 Driver)

rd

3. For E-Family 3

generation systems,

Intel Unified AMT 7 Management Interface Driver

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

Intel Identity Protection Technology (IPT) feature requires IPT Middleware to be

installed after the AMT Unified driver

th

4. For E-Family 4

generation systems,

Intel Unified AMT 8 Management Interface Driver

Intel Identity Protection Technology (IPT) feature was included in Intel Unified

AMT8 Management Interface Driver already.

2.6.19 USB 3.0

o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do

not include the USB 3.0 driver. Install the USB 3.0 driver available on Dell’s driver &

downloads support web site (support.dell.com) under the “Chipset” section

2.6.20 Touch Screen Digitizer

o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not

include the digitizer driver and application. Install the appropriate Touchscreen driver and

application available on Dell’s driver & downloads support web site (support.dell.com) under

the “Input Device Drivers” section

st

2.6.21 Webcam -

applies to 1

generation Latitude E-Family & Mobile Precision only

)

o The Dell E-Family Webcam driver enables the built-in system digital camera. Install the

following driver provided by Dell for Microsoft Windows XP 32 & 64 Bit only:

1. Creative Labs Integrated Webcam driver available on Dell’s driver & downloads

support web site (support.dell.com) under the “Input Device Drivers” section

2. For video capturing / streaming features, install webcam software available from a

variety of third party providers and as freeware

E6400 ATG

E6410 ATG

M6500

E6420

E6420 ATG

E6520

M4600

M6600

E6430 ATG

M4700

M6700

Digitech Touch Screen

X X

eGalax EMPIA

X X X X

n-Trig Multi Touch

X X X X

Solution

st

1

Generation

nd

2

Generation

rd

3

Generation

4th Generation

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

2.6.22 Windows Update

o Dell recommends performing Microsoft Windows updates to ensure the latest security,

reliability, and compatibility updates are installed. These updates can be downloaded from

Windowsupdate.Microsoft.com

st

2.6.23 Latitude ON / Precision ON -

applies to 1

generation Latitude E-Family & Mobile

Precision only

)

o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not

include the Latitude ON / Precision ON driver and application

o The following table lists which products supports the Latitude ON / Precision ON feature

o In order to enable the Latitude ON / Precision ON button to hibernate Windows when

switching to Latitude ON / Precision ON modes, Dell recommends installing the appropriate

software. In order to determine the appropriate software to install, boot to the system BIOS

and check the following:

1. Under BIOS settings -> system configuration

Latitude ON ARM module is installed:

Install the "Control Point Button Service" in Windows available on Dell’s

driver & downloads support web site (support.dell.com) under the

“Control Point” section

NOTE: If you installed the Dell Control Point Connection Manager, the

“Control Point Button Service” is already installed

Latitude ON Flash / Precision ON Flash Flash module is installed

Install the "Latitude ON Flash” in Windows available on Dell’s driver &

downloads support web site (support.dell.com) under the “Applications

section

E4200

E4300

E5400

E5500

E6400

E6400 ATG

E6500

M2400

M4400

M6400

E6410

E6410 ATG

E6510

M4500

E4310

E5410

E5510

M6500

Latitude ON Reader

X X X X X X

Latitude ON Flas h

X X X X X X

Latitude ON

X X X

Precision ON Reader

X X

Precision ON Flas h

X X

st

1

Generation

nd

2

Generation

Latitude

ON

Precision

ON

Solution

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

Latitude ON Reader / Precision ON Reader

Install the "Reader 2.0" in Windows available on Dell’s driver &

downloads support web site (support.dell.com) under the “Applications

section

2.6.24 Intel® Responsiveness Technologies

o Intel® Responsiveness Technology include below three components

o Intel® Smart Response Technology

1. Smart response is a driver-based feature that emulates a hybrid drive using a

traditional hard disk drive (HDD) and a small solid state drive (SSD). It stores

frequently used files, data, and applications to a special partition on a small SSD

device. It provides SSD-like read/write performance for the files used most

frequently, while providing lower overall storage cost when used with the larger-

sized traditional HDD.

2. Install the Dell IMSM / IRST driver and application available on Dell’s driver &

downloads support web site (support.dell.com) under the “SATA Drivers” section

o Intel® Rapid Start Technology

1. Rapid Start is a BIOS-based feature that replaces Windows® hibernate with a new

low-power state; it can improve resume time vs. hibernate by ~2x.

2. Install the "Rapid Start technology manager" in Windows available on Dell’s driver &

downloads support web site (support.dell.com) under the “Applications” section.

o Intel® Smart Connect Technology

1 Smart Connect is a BIOS- and driver-based technology that periodically wakes the

system from the Windows® sleep state to refresh email or social networking

applications. When the system is equipped with specific wireless devices, it can

detect the presence of known networks while asleep, waking only when

connectivity is available. When properly equipped with specific wireless devices,

Smart Connect can also provide quick internet connection readiness, by keeping

wireless devices active in a low-power mode during sleep.

2 Install the " Intel® Smart Connect Configuration Application and Driver package " in

Windows available on Dell’s driver & downloads support web site (support.dell.com)

under the “Applications” section.

Table of Storage configurations supported:

Boot Disk (below)/

Technology (right)

Smart Connect

Rapid Start

Smart Response

HDD only

Not supported

Not supported

Not supported

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

HDD + SSD

Not supported

Supported

Supported

HDD + mSATA

Not supported

Supported

Supported

SSD only

Supported

Supported

Not supported (Note: SSD

performance achieved without Smart

Response)

mSATA only

Supported

Supported

Not supported (Note: SSD

performance achieved without Smart

Response)

Hybrid Drive

Not supported

Not supported

Not supported (Note: Hybrid Drive is

similar in performance to Smart

Response)

Note

: Supported for Windows7/8 only

Note

: Please refer to Intel Responsiveness Technologies Guide for detail settings of these

features.

Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage “How-To” Guide

Appendix