JVC KD-G827: Troubleshooting

Troubleshooting

What appears to be trouble is not always serious. Check the following points before calling a service

center.

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Symptoms Remedies/Causes

• Sound cannot be heard from the

• Adjust the volume to the optimum level.

speakers.

• Check the cords and connections.

• The unit does not work at all. Reset the unit (see page 2).

General

• “Connect Error” appears on the

Remove the control panel, wipe the connector,

display.

then attach it again (see page 2).

• SSM automatic presetting does not

Store stations manually.

work.

FM/AM

• Static noise while listening to the

Connect the aerial firmly.

radio.

• Disc cannot be played back. Insert the disc correctly.

• CD-R/CD-RW cannot be played

• Insert a finalized CD-R/CD-RW.

back.

•

Finalize the CD-R/CD-RW with the component

• Tracks on the CD-R/CD-RW cannot

which you used for recording.

be skipped.

• Disc can be neither played back nor

• Unlock the disc (see page 16).

ejected.

• Eject the disc forcibly (see page 2).

• Disc cannot be recognized (“No

Eject the disc forcibly (see page 2).

Disc playback

Disc,” “Loading Error,” or “Eject

Error” flashes).

• Disc sound is sometimes interrupted. • Stop playback while driving on rough roads.

• Change the disc.

• Check the cords and connections.

• Disc cannot be played back. • Use a disc with MP3/WMA tracks recorded in

the format compliant with ISO 9660 Level 1,

Level 2, Romeo, or Joliet.

• Add the extension code <.mp3> or <.wma> to

the file names.

• Noise is generated. Skip to another track or change the disc. (Do not

add the extension code <.mp3> or <.wma> to

non-MP3 or WMA tracks.)

• A longer readout time is required

Do not use too many hierarchies and folders.

(“File Check” keeps flashing on the

display).

MP3/WMA playback

• Tracks do not play back in the order

Playback order is determined when the files are

you have intended them to play.

recorded.

• Elapsed playing time is not correct. This sometimes occurs while playing. This is

caused by how the tracks are recorded on the disc.

• “No Files” appears on the display. Insert a disc that contains MP3/WMA tracks.

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Symptoms Remedies/Causes

• “Not Support” appears on the display

Skip to the next track encoded in an appropriate

and track skips.

format or to the next non-copy-protected WMA

track.

• “NO MUSIC” appears on the display. Change the disc that contains MP3/WMA tracks.

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• Correct characters are not displayed

This unit can display Roman alphabets, Cyrillic

MP3/WMA playback

(e.g. album name).

alphabets, numbers and symbols (see page 38).

• Noise is generated. The track played back is not an MP3/WMA track.

Skip to another file. (Do not add the extension

code <.mp3> or <.wma> to non-MP3 or WMA

tracks.)

• “File Check” keeps flashing on the

• Readout time varies depending on the USB

display.

memory.

• Do not use too many hierarchy and folders.

• Turn off the power then on again.

• “No Files” appears on the display. Attach a USB memory that contains tracks

encoded in an appropriate format.

• “Not Support” appears on the display

The track is unplayable.

and track skips.

• “Read Failed” appears on the display,

• The attached USB memory may be

then returns to the previous source.

malfunctioning, or may not have been

formatted correctly.

The files included in the USB memory are

USB memory playback

corrupted.

• Do not pull out or attach the USB memory

repeatedly while “File Check” appears on the

display.

• Correct characters are not displayed

This unit can display Roman alphabets, Cyrillic

(e.g. album name).

alphabets, numbers and symbols (see page 38).

• While playing a track, sound is

MP3/WMA tracks have not been properly copied

sometimes interrupted.

into the USB memory.

Copy MP3/WMA tracks again into the USB

memory, and try again.

• “No Disc” appears on the display.

Insert a disc into the magazine.

• “No Magazine” appears on the

Insert the magazine.

display.

• “Reset 08” appears on the display. Connect this unit and the CD changer correctly

and press the reset button of the CD changer.

CD changer

• “Reset 01” – “Reset 07” appears on

Press the reset button of the CD changer.

the display.

• The CD changer does not work at all. Reset the unit (see page 2).

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