JVC GR-D340 E: 36 EN

REFERENCES

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36 EN

If, after following the steps in the chart below, the

The LCD monitor or viewfinder indications

problem still exists, please consult your nearest

blink.

JVC dealer.

● Effect and “DIS” functions that cannot be used

The camcorder is a microcomputer-controlled

together are selected at the same time.

HRe-read the sections Effects and “DIS”.

device. External noise and interference (from a

(墌 pg. 23, 24)

TV, a radio, etc.) might prevent it from

functioning properly. In such cases, first

Digital Zoom does not work.

disconnect its power supply unit (battery pack,

AC Adapter, etc.) and wait a few minutes; and

● 32X optical zoom is selected.

then re-connect it and proceed as usual from

HSet “ZOOM” to “64X” or “800X”. (墌 pg. 24)

the beginning.

Video Playback

Power

The tape is moving, but there is no picture.

No power is supplied.

● Your TV has AV input terminals, but is not set to

its VIDEO mode.

● The power is not connected properly.

HSet the TV to the mode or channel appropriate for

HConnect the AC Adapter securely. (墌 pg. 14)

video playback. (墌 pg. 22)

● The battery pack is not attached firmly.

● The cassette holder cover is open.

HDetach the battery pack once again and re-attach

HClose the cassette holder cover. (墌 pg. 17)

it firmly. (墌 pg. 12)

● The battery is dead.

Blocks of noise appear during playback, or

HReplace the dead battery with a fully charged

there is no playback picture and the screen

one. (墌 pg. 12)

becomes blue.

Video Recording

HClean the video heads with an optional cleaning

cassette. (墌 pg. 41)

Recording cannot be performed.

Advanced features

● The tape’s erase protection tab is set to “SAVE”.

HSet the tape’s erase protection tab to “REC”.

The focus does not adjust automatically.

(墌 pg. 17)

● “TAPE END” appears.

● Focus is set to the Manual mode.

HReplace with new cassette. (墌 pg. 17)

HSet Focus to the Auto mode. (墌 pg. 28)

● The cassette holder cover is open.

● The lens is dirty or covered with condensation.

HClose the cassette holder cover.

HClean the lens and check the focus again.

(墌 pg. 39)

When shooting a subject illuminated by

bright light, vertical lines appear.

Snapshot mode cannot be used.

● This is not a malfunction.

● The 16:9 wide mode (

16:9 indicator) is

selected.

When the screen is under direct sunlight

HDisengage the (

16:9 indicator) 16:9 wide

during shooting, the screen becomes red or

mode. (墌 pg. 27)

black for an instant.

● This is not a malfunction.

During recording, the date/ time does not

appear.

● “DATE/TIME” is set to “OFF”.

HSet “DATE/TIME” to “ON”. (墌 pg. 23, 25)

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The colour of Snapshot looks strange.

“SET DATE/TIME!” appears.

● The light source or the subject does not include

● The date/time is not set.

white. Or there are various different light sources

HSet the date/time. (墌 pg. 15)

behind the subject.

● The built-in clock battery has run out and the

HFind a white subject and compose your shot so

previously set date/time has been erased.

that it also appears in the frame. (墌 pg. 27)

HConsult your nearest JVC dealer for replacement.

The image taken using Snapshot is too

When the image is printed from the printer,

dark.

a black bar appears at the bottom of the

screen.

● Shooting was performed under backlit conditions.

HPress BACKLIGHT. (墌 pg. 29)

● This is not a malfunction.

HBy recording with “DIS” de-activated

The image taken using Snapshot is too

(墌 pg. 23, 24) this can be avoided.

bright.

When the camcorder is connected via the

● The subject is too bright.

DV connector, the camcorder does not

HSet “PROGRAM AE” to “SPOTLIGHT”.

operate.

(墌 pg. 32)

● The DV cable was plugged/unplugged with power

White Balance cannot be activated.

turned on.

HTurn the camcorder’s power off and on again,

● The Sepia (SEPIA) or Monotone (MONOTONE)

then operate it.

mode is activated.

HDisengage the Sepia (SEPIA) or Monotone

Images on the LCD monitor appear dark or

(MONOTONE) mode before setting White

whitish.

Balance. (墌 pg. 31)

● In places subject to low temperature, images

The image looks like the shutter speed is

become dark due to the characteristics of the

too slow.

LCD monitor. This is not a malfunction.

HAdjust the brightness and angle of the LCD

● When shooting in the dark, the unit becomes

monitor. (墌 pg. 16, 18)

highly sensitive to light when “GAIN UP” is set to

● When the LCD monitor’s fluorescent light reaches

“AUTO”.

the end of its service life, images on the LCD

HIf you want the lighting to look more natural, set

monitor become dark.

“GAIN UP” to “AGC” or “OFF”. (墌 pg. 23, 24)

HConsult your nearest JVC dealer.

Other problems

REFERENCES

Coloured bright spots appear all over the

LCD monitor or the viewfinder.

The POWER/CHARGE lamp on the

camcorder does not light during charging.

● The LCD monitor and the viewfinder are made

with high-precision technology. However, black

● Charging is difficult in places subject to extremely

spots or bright spots of light (red, green or blue)

high/low temperatures.

may appear constantly on the LCD monitor or the

HTo protect the battery, it is recommended to

viewfinder. These spots are not recorded on the

charge it in places with a temperature of 10°C to

tape. This is not due to any defect of the unit.

35°C. (墌 pg. 40)

(Effective dots: more than 99.99 %)

● The battery pack is not attached firmly.

HDetach the battery pack once again and re-attach

The cassette will not load properly.

it firmly. (墌 pg. 12)

● The battery’s charge is low.

HInstall a fully charged battery. (墌 pg. 12)

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