JVC KD-DV7307: Troubleshooting

Troubleshooting: JVC KD-DV7307

Troubleshooting

What appears to be trouble is not always serious. Check the following points before calling a service center.

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Symptom Remedy/Cause

Sound cannot be heard from the speakers. Adjust the volume to the optimum level.

Check the cords and connections.

General

The unit does not work at all. Reset the unit (see page 2).

SSM automatic presetting does not work. Store stations manually.

FM/AM

Static noise while listening to the radio. Connect the aerial firmly.

Disc cannot be played back. Insert the disc correctly.

Disc can be neither played back nor

Unlock the disc (see page 15).

ejected.

Eject the disc forcibly (see page 2).

Recordable/Rewritable discs cannot be

Insert a finalized disc.

played back.

Finalize the discs with the component which you have

Tracks on the Recordable/Rewritable discs

used for recording.

cannot be skipped.

Disc cannot be recognized. Eject the disc forcibly (see page 2).

Sound and pictures are sometimes

Stop playback while driving on rough roads.

interrupted or distorted.

Change the disc.

Discs in general

Check the cords and connections.

No playback picture (DVD-Video/DVD-VR/

Parking brake wire is not connected properly. (See

DivX/MPEG/VCD) appears on the monitor.

Installation/Connection Manual.)

No picture appears on the monitor at all. Connect the video cord correctly.

Select a correct input on the monitor.

The left and right edges of the picture are

Select “4:3 LETTERBOX” (see page 47).

missing on the monitor.

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Symptom Remedy/Cause

Tracks cannot be played back. Record the tracks using a compliant application in the

appropriate discs (see page 6).

Add the extension code <.divx>, <.div>, <.avi>,

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<.mpg>, <.mpeg>, <.mp3>, <.wma>, <.m4a>, or

<.wav> to the file names.

Noise is generated. The track played back is not an MP3/WMA/AAC/WAV

track. Skip to another track. (Do not add the extension

code <.mp3>, <.wma>, <.m4a>, or <.wav> to non-

MP3/WMA/AAC/WAV tracks.)

While playing a track, sound is

MP3/WMA/AAC/WAV tracks have not been properly

sometimes interrupted while listening to

copied into the USB device.

a USB device.

Copy MP3/WMA/AAC/WAV tracks again into the USB

device, and try again.

Longer readout time is required.

Readout time varies due to the complexity of the

“READING” keeps flashing on the display

folder/file configuration.

while listening to a USB device.

Readout time varies depending on the USB device.

Do not use too many hierarchy, folders, and empty

folders*.

Turn off the power then on again.

* Folder that is physically empty or folder that contains

data but does not contain valid MP3/WMA/AAC/WAV

track.

DivX/MPEG Video/MP3/WMA/AAC/WAV and USB device

Tracks cannot play back as you have

Playback order is determined when files are recorded.

intended them to play.

No sound can be heard when picture is

Record the audio track using MP3 or Dolby Digital as

displayed while playing a DivX/MPEG

the audio stream of DivX files.

Video file.

Record the audio track using MPEG1 Audio Layer 2 as

the audio stream for MPEG Video files.

Elapsed playing time is not correct. This sometimes occurs during playback. This is caused by

how the tracks are recorded.

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Symptom Remedy/Cause

“PLEASE” and “EJECT” appear alternately

Insert a disc that contains tracks encoded in an

on the display while listening to a disc.

appropriate format.

“NO FILE” or “NO USB” appears on the

Connect a USB device that contains tracks encoded in

display while listening to a USB device.

an appropriate format.

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The total number of tracks recorded on the USB device

could not be accessed properly.

Correct characters are not displayed (e.g.

This unit can only display letters (Roman and Cyrillic

WAV and USB device

album name).

alphabets—upper case), numbers, and a limited

DivX/MPEG Video/MP3/WMA/AAC/

number of symbols.

Bluetooth device does not detect the unit. The unit can be connected with one Bluetooth cellular

phone and one Bluetooth audio device at a time.

While connecting a device, this unit cannot be detected

from another device. Disconnect currently connected

device and search again.

The unit does not detect the Bluetooth

Check the Bluetooth setting of the device.

device.

Search from the Bluetooth device. After the device

detects the unit, select “OPEN” on the unit to connect

the device. (See page 31.)

The unit does not make pairing with the

Enter the same PIN code for both the unit and target

Bluetooth device.

device.

Select the device name from “SPECIAL,” then try to

connect again. (See page 32.)

Echo or noise occurs. Adjust the microphone unit position.

Bluetooth *

Phone sound quality is poor. Reduce the distance between the unit and the

Bluetooth audio device.

Move the car to a place where you can get a better

signal reception.

The sound is interrupted or skipped

Reduce the distance between the unit and the

during playback of a Bluetooth audio

Bluetooth audio device.

device.

Disconnect the device connected for “BT-PHONE.”

Turn off, then turn on the unit.

(When the sound is not yet restored,) connect the

device again.

The connected audio device cannot be

Check whether the connected audio device supports

controlled.

AVRCP (Audio Video Remote Control Profile).

* For Bluetooth operations, refer also to the instructions supplied with the Bluetooth Adapter.

Continued on the next page

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Symptom Remedy/Cause

“NO DISC” appears on the display. Insert a disc into the magazine.

“NO MAG” appears on the display. Insert the magazine.

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“RESET 8” appears on the display. Connect this unit and the CD changer correctly and press

the reset button of the CD changer.

CD changer

“RESET 1” – “RESET 7” appears on the

Press the reset button of the CD changer.

display.

The CD changer does not work at all. Reset the unit (see page 2).

“noSIGNAL” appears on the display. Move to an area with stronger signals.

“RESET 8” appears on the display. Connect this unit and the DAB tuner correctly and reset

the unit (see page 2).

DAB

The DAB tuner does not work at all. Reconnect this unit and the DAB tuner correctly. Then,

reset the unit (see page 2).

“ANTENNA” appears on the display. Check the cords and connections.

The iPod or D. player does not turn on or

Check the connecting cable and its connection.

does not work.

Update the firmware version.

Charge the battery.

The sound is distorted. Deactivate the equalizer either on this unit or the

iPod/D. player.

“NO IPOD” or “NO DP” appears on the

Check the connecting cable and its connection.

display.

Charge the battery.

Playback stops. The headphones are disconnected during playback.

Restart the playback operation (see page 38).

No sound can be heard when connecting

Disconnect the headphones from the iPod nano.

an iPod nano.

Update the firmware version of the iPod nano.

No sound can be heard.

Disconnect the adapter from the D. player. Then, connect

iPod/D. player

“ERROR 01” appears on the display when

it again.

connecting a D. player.

“NO FILES” or “NO TRACK” appears on the

No tracks are stored. Import tracks to the iPod or D.

display.

player.

“RESET 1” – “RESET 7” appears on the

Disconnect the adapter from both this unit and iPod/

display.

D. player. Then, connect it again.

“RESET 8” appears on the display. Check the connection between the adapter and this unit.

The iPod’s or D. player’s controls do not

Reset the iPod or D. player.

work after disconnecting from this unit.

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