Sony STR-SE501: Troubleshooting Additional Information

Troubleshooting Additional Information: Sony STR-SE501

Table of contents

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48

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Troubleshooting

If you experience any of the following difficulties while

using the receiver, use this troubleshooting guide to help

you remedy the problem. Also, see “Checking the

connections” on page 20 to verify that the connections are

correct. Should any problem persist, consult your nearest

Sony dealer.

There’s no sound or only a very low-level sound

is heard.

,

Check that the speakers and components are

connected securely.

,

Make sure that you’ve selected the correct

component on the receiver.

,

Make sure that you’ve set the SPEAKERS selector

correctly (see page 23). (STR-DE545 and STR-SE501

only)

,

Press MUTING on the remote if the MUTING

indicator is lit.

,

The protective device on the receiver has been

activated because of a short circuit. Turn off the

receiver, eliminate the short-circuit problem and

turn on the power again.

The left and right sounds are unbalanced or

reversed.

,

Check that the speakers and components are

connected correctly and securely.

,

Adjust front balance parameter in the LEVEL

menu.

Severe hum or noise is heard.

,

Check that the speakers and components are

connected securely.

,

Check that the connecting cords are away from a

transformer or motor, and at least 3 meters (10 feet)

away from a TV set or fluorescent light.

,

Move your TV away from the audio components.

,

The plugs and jacks are dirty. Wipe them with a

cloth slightly moistened with alcohol.

No sound is heard from the center speaker.

,

Make sure the sound field function is on (press

SOUND FIELD – MODE).

,

Select a sound field containing the word “cinema”

or “virtual” (see pages 28 - 30).

,

Adjust the speaker volume (see page 19).

,

Make sure the center speaker size parameter is set

to either SMALL or LARGE (see page 17).

Additional Information