Sony CPD-E500E: Troubleshooting

Troubleshooting: Sony CPD-E500E

On-screen messages

Troubleshooting

If there is something wrong with the input signal, one of the

Before contacting technical support, refer to this section.

following messages appears on the screen.

If NO INPUT SIGNAL appears on the screen

If thin lines appear on your screen

INFORMATION

(damper wires)

MON I TOR I S WORK I NG

INPUT : 68.7kHz/ H58z

NO INPUT S IGNAL

The lines you are experiencing on your screen are normal for the

Trinitron monitor and are not a malfunction. These are shadows

from the damper wires used to stabilize the aperture grille and are

WH I T E

RED

most noticeable when the screen’s background is light (usually

GREEN

white). The aperture grille is the essential element that makes a

BLUE

Trinitron picture tube unique by allowing more light to reach the

screen, resulting in a brighter, more detailed picture.

1

11

1 The frequencies of the current input signal

If the monitor recognizes the frequencies of the current input

Damper wires

signal, the horizontal and vertical frequencies are displayed.

2

22

2 The input signal condition

NO INPUT SINGAL

This indicates that no signal is input.

If OUT OF SCAN RANGE appears on the screen

INFORMATION

GB

MON I TOR I S WORK I NG

INPUT :130.0kHz/ H57

z

OUT OF SCAN RANGE

CHANGE S IGNAL T IM I NG

WH I T E

RED

GREEN

BLUE

1

11

1 The frequencies of the current input signal

If the monitor recognizes the frequencies of the current input

signal, the horizontal and vertical frequencies are displayed.

2

22

2 The input signal condition

OUT OF SCAN RANGE

This indicates that the input signal is not supported by the

monitor’s specifications.

3

33

3 The remedies

CHANGE SIGNAL TIMING appears on the screen. If you

are replacing an old monitor with this monitor, reconnect the

old monitor. Then adjust the computer’s graphic board so that

the horizontal frequency is between 30 - 109 kHz, and the

vertical frequency is between 48 - 160 Hz.

For more information, see “Trouble symptoms and remedies” on

page 16.

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