Sony CPD-E500E: Symptom Check these items

Symptom Check these items: Sony CPD-E500E

Symptom Check these items

Picture is ghosting • Eliminate the use of video cable extensions and/or video switch boxes.

• Check that all plugs are firmly seated in their sockets.

Picture is not centered or sized

• Adjust the size (page 10) or centering (page 10). Note that some video modes do not fill

properly

the screen to the edges.

Edges of the image are curved • Adjust the geometry (page 10).

Wavy or elliptical pattern (moire)

• Set CANCEL MOIRE to ON and adjust the degree of moire cancellation until the moire is

is visible

at a minimum (page 11).

xProblems caused by the connected computer or other equipment

• Change your desktop pattern.

Color is not uniform • Degauss the monitor* (page 13). If you place equipment that generates a magnetic field,

such as a speaker, near the monitor, or if you change the direction the monitor faces, color

may lose uniformity.

• Adjust the landing (page 11).

White does not look white • Adjust the color temperature (page 12).

Letters and lines show red or blue

• Adjust the convergence (page 11).

shadows at the edges

Monitor buttons do not operate

• If the control lock is set to ON, set it to OFF (page 13).

( appears on the screen)

A hum is heard right after the

• This is the sound of the auto-degauss cycle. When the power is turned on, the monitor is

power is turned on

automatically degaussed for two seconds.

* If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a

malfunction.

GB

Displaying this monitor’s name, serial number,

If the problem persists, call your authorized Sony dealer and give

and date of manufacture.

the following information.

• Model name: CPD-E500E

While the monitor is receiving a video signal, press and hold the

• Serial number

center of the control button for more than five seconds to display

• Name and specifications of your computer and graphics board.

this monitor’s information box.

MENU

Example

INFORMATION

MODEL

:

CPD E500E

b

SER NO

:

1234567

MANUFACTURED

: 1999-52

17