Yamaha RX-V465 Black: APPENDIX

APPENDIX

Troubleshooting

Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below

or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized

Yamaha dealer or service center.

General

See

Problem Cause Remedy

page

This unit fails to turn

The power cable is not connected or the

Connect the power cable properly to an AC wall

—

on or enters the

plug is not completely inserted.

outlet.

standby mode soon

(When this unit is turned back on and

Make sure that all speaker cables between this unit

12

after the power is

“CHECK SP WIRES!” is displayed.) The

and speakers are connected properly.

turned on.

protection circuitry has been activated

because this unit was turned on while a

speaker cable was shorted.

This unit cannot be

The internal microcomputer is frozen due

Disconnect the power cable from the AC wall outlet,

—

turned off.

to an external electric shock (such as

wait about 30 seconds and then plug it in again.

lightning or excessive static electricity) or

by a drop in power supply voltage.

No sound. “Audio” in “1 HDMI” of Function Setup

Select a choice for “Audio”

44

is set to “TV.”

(Func. Setup→1 HDMI→Audio) other than “TV.”

A proper audio decoder is not selected. Display the OPTION menu and set “Decoder Mode”

35

to “Auto.”

Incorrect input or output cable

Connect the cables properly. If the problem persists,

14-16

connections.

the cables may be defective.

No appropriate input source has been

Select an appropriate input source with NINPUT l

21

selected.

/ h or the gInput selection keys on the

remote control.

Speaker connections are not secure. Secure the connections. 11

The volume is turned down or muted. Turn up the volume. —

Signals this unit cannot reproduce are

Display Signal info of the option menu and check the

—

being input from a source component,

input signal format.

such as a CD-ROM.

If “No Signal” is displayed, check if the playback

component is properly connected to this unit (or a

proper input source is selected).

If “___” is displayed, the input signal in that format

cannot be reproduced by this unit.

The HDMI components connected to this

Connect HDMI components that support the HDCP

57

unit do not support the HDCP copy

copy protection standards.

protection standards.

No picture. An appropriate video input is not selected

Select an appropriate video input on the monitor. —

on the monitor.

The composite output terminals are used

Connect it to the COMPONENT OUT jacks or the

14

to output a component video signal, or the

composite output terminals and select an appropriate

COMPONENT VIDEO jacks are used to

video input on the monitor.

output a composite video signal.

Non-standard video signals are input. Connect the monitor to this unit via the

14

COMPONENT OUT jacks or the composite output

terminals.

48 En

Troubleshooting

See

Problem Cause Remedy

page

The sound suddenly

The protection circuitry has been activated

Check that the speaker wires are not touching each

—

INTRODUCTION

goes off.

because of a short circuit, etc.

other and then turn this unit back on.

The sleep timer has turned off this unit. Turn on this unit, and play the source again. —

Sound is heard from

The playback component or speakers are

Connect the cables properly. If the problem persists,

11

the speaker on one

not connected properly.

the cables may be defective.

side only.

The speaker level settings are incorrect. Adjust “B)Level” settings. 43

Only the center

When a monaural source sound field

Try another sound field program. 24

PREPARATION

speaker outputs

program is applied, sound of all channels

substantial sound.

are output from the center speaker for

some surround decoders.

No sound is output

Output from that speaker is disabled. Check the Speaker indicators on the front panel

6, 21, 24,

from a specific

display. If the corresponding indicator is turned off,

42

speaker.

try the following.

1) Change the input source to another one.

2) With the selected sound field program, sound is not

OPERATION

output from that speaker. Select another sound field

program.

BASIC

3) “None” may have been selected for that speaker on

this unit. Display Speaker Setup in the Setup menu

and enables output of that speaker.

The volume of that speaker is set to

Display Speaker Setup in the Setup menu and adjust

43

minimum in Speaker Setup in the Setup

the volume (2 Manual Setup→B)Level).

menu.

OPERATION

ADVANCED

This unit or speaker is malfunction. Check the Speaker indicators on the front panel

6, 10

display. If the corresponding indicator lights up,

connect another speaker and check if sound is output.

If sound is not output, this unit may be malfunction.

No sound is heard

This unit is in the “STRAIGHT” mode

Press LSTRAIGHT or the jSTRAIGHT on the

27

from the surround

and a monaural source is being played

remote control to turn off the “STRAIGHT” mode.

speakers.

back.

APPENDIX

Sound may not be output from certain

Try another sound field program. 24

channels depending on input sources or

sound field programs.

No sound is heard

“Bass Out” of “A)Config” in “Speaker

Set “Bass Out” to “SWFR” or “Both.” 41

from the subwoofer.

Setup” of the setup menu (Speaker

Setup→2 Manual Setup→A)Config) is set

to “Front” when a Dolby Digital or DTS

signal is being played.

“Bass Out” of “A)Config” in “Speaker

Set “Bass Out” to “Both.” 41

Setup” of the setup menu (Speaker

Setup→2 Manual Setup→A)Config) is set

to “SWFR” or “Front” when a 2-channel

source is being played.

The source does not contain low

frequency signals.

No sound is heard

“EXTD Surround” in the OPTION menu

Set “EXTD Surround” other than “Off” or “Auto.” 42

from the surround

is set to “Off,” or an input signal does not

English

back speakers.

contain a surround back flag with “EXTD

Surround” set to “Auto.”

49 En

Troubleshooting

See

Problem Cause Remedy

page

The audio input

The connected component is not set to

Set the playback component properly referring to its

—

sources cannot be

output the desired digital audio signals.

operating instructions.

played in the desired

digital audio signal

format.

Noise/hum noise is

Incorrect cable connection. Connect the audio cables properly. If the problem

—

heard.

persists, the cables may be defective.

A DTS-CD is being played back. 1) When only noise is output

16, 36

If a DTS bitstream signal is not properly input to this

unit, only noise is output. Connect the playback

component to this unit by digital connection and play

back the DTS-CD. If the condition is not improved,

the problem may results from the playback

component. Consult the manufacturer of the playback

component.

2) When noise is output during playback or skip

operation

Before playing back the DTS-CD, display the option

menu after selecting the input source and set

“Decoder Mode” to “DTS.”

“Memory Guard!” is

“Memory Guard” in “Setup Menu” is set

Set “Memory Guard” to “Off.” 45

displayed and the

to “On.”

setting cannot be

changed.

This unit does not

The internal microcomputer is frozen due

Disconnect the power cable from the AC wall outlet,

—

operate properly.

to an external electric shock (such as

wait about 30 seconds and then plug it in again.

lightning or excessive static electricity) or

by a drop in power supply voltage.

“CHECK SP WIRES!”

Speaker cables are short-circuited. Make sure all speaker cables are connected correctly. 12

appears on the front

panel display.

There is noise

This unit is too close to other digital or

Move this unit further away from such equipment. —

interference from

radio frequency equipment.

digital or radio

frequency equipment.

The picture is

The video software is copy-protected.

disturbed.

This unit suddenly

The internal temperature becomes too

Wait about 1 hour for this unit to cool down and then

—

enters the standby

high and the overheat protection circuitry

turn it back on.

mode.

has been activated.

HDMI™

See

Problem Cause Remedy

page

No picture or sound. The number of the connected HDMI

Disconnect some of the HDMI components. —

components is over the limit.

The connected HDMI component does not

Connect an HDMI component that supports HDCP. 15

support high-bandwidth digital copyright

protection (HDCP).

50 En

Troubleshooting

Tuner (FM/AM)

See

INTRODUCTION

Problem Cause Remedy

page

FM stereo reception is

You are too far from the station

Check the antenna connections. 17

noisy.

transmitter or the input from the

Replace the outdoor antenna with a more

—

antenna is weak.

sensitive multi-element antenna.

Switch to monaural mode. 36

There is distortion, and

There is multi-path interference. Adjust the antenna height or orientation, or

—

PREPARATION

clear reception cannot

place it in a different location.

FM

be obtained even with a

good FM antenna.

The desired station

You are in an area far from a station or

Replace an outdoor antenna with more

—

cannot be tuned into

an input from the antenna is weak.

sensitive multi element antenna.

with the automatic

Tune in manually or by direct frequency

28

tuning method.

tuning.

OPERATION

The desired station

The signal is weak or the antenna

Adjust the AM loop antenna orientation. 17

BASIC

cannot be tuned into

connections are loose.

Use the manual tuning method. 28

with the automatic

tuning method.

There are continuous

Supplied AM loop antenna is not

Connect the AM loop antenna correctly even

17

crackling and hissing

connected.

if you use an outdoor antenna.

AM

noises.

The noises may be caused by lightning,

It is difficult to completely eliminate noise,

17

OPERATION

ADVANCED

fluorescent lamps, motors, thermostats

but it can be reduced by installing and

and other electrical equipment.

properly grounding an outdoor AM antenna.

There are buzzing and

A TV set is being used nearby. Move this unit away from the TV set. —

whining noises.

APPENDIX

English

51 En

Troubleshooting

Remote control

See

Problem Cause Remedy

page

The remote control

Wrong distance or angle. The remote control will function within a maximum

9

does not work or

range of 6 m (20 ft) and no more than 30 degrees

function properly.

offaxis from the front panel.

Direct sunlight or lighting (from an

Adjust the lighting angle or reposition this unit. —

inverter type of fluorescent lamp, strobe

light, etc.) is striking the remote control

sensor of this unit.

The batteries are weak. Replace all batteries. 9

The remote control ID of the remote

Match the remote control ID of this unit and the

47

control and this unit do not match.

remote control.

The remote control code is not correctly

Set the remote control code correctly using “List of

46

set.

remote control codes” at the end of this manual.

Try setting another code of the same manufacturer

46

using “List of remote control codes” at the end of this

manual.

If this unit does not work when you press nCursor,

—

do the following.

When the key does not work during DVD disc menu

operation: press the gInput selection keys on

the remote control again.

When the key does not work during OPTION menu/

Setup menu operation: press the key applicable for

the current menu operation again.

Even if the remote control code is

correctly set, there are some models that

do not respond to the remote control.

iPod™

Note

• In case of a transmission error without a status message appearing on the front panel display, check the connection of your iPod (see page 16).

See

Problem Cause Remedy

page

Loading... This unit is in the middle of recognizing

the connection with your iPod.

This unit is in the middle of acquiring

song lists from your iPod.

Connect error There is a problem with the signal path

Turn off this unit and reconnect the Yamaha iPod

16

from your iPod to this unit.

universal dock to the DOCK terminal of this unit.

Remove your iPod in the Yamaha iPod universal dock

16

and then place it back in the dock.

Unknown iPod The iPod being used is not supported by

This unit supports iPod Touch, iPod (Click and

—

this unit.

Wheel), iPod nano and iPod mini.

iPod Connected Your iPod is properly placed in the

Yamaha iPod universal dock.

Disconnected Your iPod is removed from the Yamaha

Place your iPod in the Yamaha iPod universal dock. 16

iPod universal dock.

52 En

Troubleshooting

See

Problem Cause Remedy

page

Unable to play This unit cannot play back the songs

Check that the songs currently stored on your iPod

—

INTRODUCTION

currently stored on your iPod.

are playable.

Store some other playable music files on your iPod. —

Bluetooth™

See

Problem Cause Remedy

page

PREPARATION

Searching... The Bluetooth wireless audio receiver and

the Bluetooth component are in the

middle of the pairing.

The Bluetooth wireless audio receiver and

the Bluetooth component are in the

middle of establishing the connection.

Completed The pairing is completed.

OPERATION

Canceled The pairing is canceled.

BASIC

BT Connected The connection between the Yamaha

Bluetooth wireless audio receiver and the

Bluetooth component is established.

BT Disconnected The Bluetooth component is disconnected

from the Yamaha Bluetooth wireless

audio receiver.

OPERATION

ADVANCED

Auto Setup (YPAO)

Notes

• If the “ERROR” or “WARNING” message appears, resolve the problem and then run “Auto Setup” again.

• Warning message “W-2” or “W-3” indicates that the adjusted settings may not be optimal.

• Depending on the speakers, warning message “W-1” may appears even if the speaker connections are correct.

• If error message “E-10” occurs repeatedly, contact a qualified Yamaha service center.

APPENDIX

Before Auto Setup

See

Error message Cause Remedy

page

Connect MIC! Optimizer microphone is not connected. Connect the supplied optimizer microphone to the

18

OPTIMIZER MIC jack on the front panel.

Unplug HP! Headphones are connected. Unplug the headphones. —

Memory Guard! The parameters of this unit are protected. Set “Memory Guard” to “Off.” 45

During Auto Setup

See

Error message Cause Remedy

page

E-1:NO FRONT SP Front L/R channel signals are not

Check the front L/R speaker connections. 11

detected.

English

E-2:NO SUR. SP Only a signal from one of the surround

Check the surround L/R speaker connections. 11

channels are detected.

E-4:SBR->SBL Only right surround back channel signal

If you connect only one surround back speaker,

11

is detected.

connect it to the L-side terminal.

53 En

Troubleshooting

See

Error message Cause Remedy

page

E-5:NOISY Measurement cannot be performed

Try running “Auto Setup” in a quiet environment. —

accurately due to loud ambient noise.

Turn off noisy electric equipment like air

—

conditioners or move them away from the optimizer

microphone.

E-6:CHECK SUR. Surround back speakers are connected,

When using surround back speakers, you need to

11

though surround L/R speakers are not.

connect surround L/R speakers.

E-7:NO MIC The optimizer microphone was

Do not touch the optimizer microphone during “Auto

18

unplugged during the “Auto Setup”

Setup.”

procedure.

E-8:NO SIGNAL The optimizer microphone does not

Check whether the microphone is properly placed. 18

detect test tones.

Check whether the speakers are properly placed and

11

connected.

The optimizer microphone or OPTIMIZER MIC

18

jack may be defective. Contact the nearest Yamaha

dealer or service center.

If a monitor such as a TV is connected to this unit

—

via HDMI connection, sound may not be output

from this unit due to the HDMI control function. In

such a case, change the monitor setting, for example,

change the sound output setting to an amplifier so

that sound is output from this unit.

E-9:USER CANCEL “Auto Setup” was cancelled due to an

Run “Auto Setup” again. 18

inappropriate user operation.

E-10:INTERNAL ERROR An internal error occurred. Run “Auto Setup” again. 18

After Auto Setup

See

Error message Cause Remedy

page

W-1:OUT OF PHASE Speaker polarity is not correct. This

Check the polarities (+, –) of the displayed speaker.

11

message may appear depending on the

If they are correct, the speakers work properly even

speakers even when the speakers are

when this message is displayed.

connected correctly.

W-2:OVER 24m (80ft) The distance between the speaker and the

Bring the speaker within 24 m (80 ft) area around the

—

listening position is over 24 m (80 ft).

listening position.

W-3:LEVEL ERROR The difference of volume level among

Recheck the speaker positions and make sure all

—

speakers is excessive.

speakers are placed in a similar environment.

Check the polarities (+, –) of the speakers. 11

We recommended that you use speakers with the

—

same or similar specifications.

Adjust the output volume of the subwoofer. —

If a warning message related to the

Check if the volume or balance of the external

—

surround back speaker is displayed, the

amplifier is proper.

volume or right and left balance of the

external amplifier may not be properly

set.

54 En

Glossary

■ Audio and video synchronization (lip sync)

■ Dolby Digital Surround EX

Lip sync, an abbreviation for lip synchronization, is a technical term

Dolby Digital EX creates 6 full-bandwidth output channels from 5.1-

that involves both a problem and a capability of maintaining audio and

channel sources.

INTRODUCTION

video signals synchronized during post-production and transmission.

For the best results, Dolby Digital EX should be used with movie

Whereas the audio and video latency requires complex end-user

sound tracks recorded with Dolby Digital Surround EX. With this

adjustments, HDMI version 1.3 incorporates an automatic audio and

additional channel, you can experience more dynamic and realistic

video syncing capability that allows devices to perform this

moving sound especially with scenes with “fly-over” and “fly-

synchronization automatically and accurately without user interaction.

around” effects.

■ Bi-amplification connection

■ Dolby Digital Plus

A bi-amplification connection uses two amplifiers for a speaker.

Dolby Digital Plus is an advanced audio technology developed for

One amplifier is connected to the woofer section of a loudspeaker

high-definition programming and media including HD broadcasts,

PREPARATION

while the other is connected to the combined mid and tweeter section.

and Blu-ray Disc. Selected as an optional audio standard for Blu-ray

With this arrangement each amplifier operates over a restricted

Disc, this technology delivers multichannel sound with discrete

frequency range. This restricted range presents each amplifier with a

channel output. Supporting bitrates up to 6.0 Mbps, Dolby Digital

much simpler job and each amplifier is less likely to influence the

Plus can carry up to 7.1 discreet audio channels simultaneously.

sound in some way.

Supported by HDMI version 1.3 and designed for the optical disc

players and AV receivers/amplifiers of the future, Dolby Digital Plus

■ Component video signal

also remains fully compatible with the existing multichannel audio

With the component video signal system, the video signal is separated

systems that incorporate Dolby Digital.

into the Y signal for the luminance and the PB and PR signals for the

chrominance. Color can be reproduced more faithfully with this

■ Dolby Pro Logic II

OPERATION

system because each of these signals is independent. The component

Dolby Pro Logic II is an improved technique used to decode vast

BASIC

signal is also called the “color difference signal” because the

numbers of existing Dolby Surround sources. This new technology

luminance signal is subtracted from the color signal. A monitor with

enables a discrete 5-channel playback with 2 front left and right

component input jacks is required in order to output component

channels, 1 center channel, and 2 surround left and right channels

signals.

instead of only 1 surround channel for conventional Pro Logic

technology. There are three modes available: “Music mode” for music

■ Composite video signal

sources, “Movie mode” for movie sources and “Game mode” for

With the composite video signal system, the video signal is composed

game sources.

of three basic elements of a video picture: color, brightness and

OPERATION

ADVANCED

synchronization data. A composite video jack on a video component

■ Dolby Pro Logic IIx

transmits these three elements combined.

Dolby Pro Logic IIx is a new technology enabling discrete

multichannel playback from 2-channel or multi-channel sources.

■ Deep Color

There are three modes available: “Music mode” for music sources,

Deep Color refers to the use of various color depths in displays, up

“Movie mode” for movie sources (for 2-channel sources only) and

from the 24-bit depths in previous versions of the HDMI specification.

“Game mode” for game sources.

This extra bit depth allows HDTVs and other displays go from

millions of colors to billions of colors and eliminate on-screen color

■ Dolby Surround

banding for smooth tonal transitions and subtle gradations between

Dolby Surround is widely used with nearly all video tapes and laser

APPENDIX

colors. The increased contrast ratio can represent many times more

discs, and in many TV and cable broadcasts as well. Dolby Surround

shades of gray between black and white. Also Deep Color increases

uses a 4-channel analog recording system to reproduce realistic and

the number of available colors within the boundaries defined by the

dynamic sound effects: 2 front left and right channels (stereo), a

RGB or YCbCr color space.

center channel for dialog (monaural), and a surround channel for

special sound effects (monaural). The surround channel reproduces

■ Dolby Digital

sound within a narrow frequency range. The Dolby Pro Logic decoder

Dolby Digital is a digital surround sound system that gives you

built into this unit employs a digital signal processing system that

completely independent multi-channel audio. With 3 front channels

automatically stabilizes the volume on each channel to enhance

(front L/R and center), and 2 surround stereo channels, Dolby Digital

moving sound effects and directionality.

provides 5 full-range audio channels. With an additional channel

especially for bass effects, called LFE (Low Frequency Effect), the

■ Dolby TrueHD

system has a total of 5.1-channels (LFE is counted as 0.1 channel). By

Dolby TrueHD is an advanced lossless audio technology developed

using 2-channel stereo for the surround speakers, more accurate

for high-definition disc-based media including Blu-ray Disc. Selected

moving sound effects and surround sound environment are possible

as an optional audio standard for Blu-ray Disc, this technology

than with Dolby Surround. The wide dynamic range from maximum

delivers sound that is bit-for-bit identical to the studio master, offering

to minimum volume reproduced by the 5 full-range channels and the

a high-definition home theater experience.

precise sound orientation generated using digital sound processing

Supporting bitrates up to 18.0 Mbps, Dolby TrueHD can carry up to 8

provide listeners with unprecedented excitement and realism.

discrete channels of 24-bit/96 kHz audio simultaneously.

With this unit, any sound environment from monaural up to a 5.1-

Dolby TrueHD also remains fully compatible with the existing

channel configuration can be freely selected for your enjoyment.

multichannel audio systems and retains the metadata capability of

Dolby Digital, allowing dialog normalization and dynamic range

control.

English

55 En