Beurer GS38: 8. What if there are problems

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leather.

 Important!

•  Clean the device using only the methods specified.

•  Under no circumstances may liquid enter the device.

•  Do not use any solvent-based cleaning products.

•  Do not use aggressive cleaning products. These can damage the surface.

w 

Folding mechanism, see above

8.  What if there are problems

Problem

Cause

Solution

Grinding noises during 

operation.

These noises are normal and 

originate from the operating mo-

tor or from the massage rollers 

rubbing against the cushion.

No action is necessary.

The massage cannot 

be started.

The mains plug is not connected 

to the socket.

Plug the mains plug into the socket.

The massage chair is not swit-

ched on at the main switch.

Switch on the massage chair at the main switch.

The cutout switch for the mas-

sage chair has interrupted the 

power supply.

In this case, please contact Customer Service.

Back rest and leg rest can-

not be raised or lowered.

Back rest and leg rest are over-

loaded or blocked.

Remove the objects blocking the device.

The massage function 

stops when the chair is 

in operation.

The overheating protection was 

triggered.

Switch off the massage chair and allow to cool 

down for 30 minutes before switching on again.

The maximum operation period 

was reached.

Hand switch does not 

work

Hand switch is not configured to 

the massage chair

To configure the hand switch, point it towards 

the bottom half of the back rest. It should be no 

more than 40 cm away.

Press the On/Off button on the hand switch until 

the LED above the relax massage programme 

lights up. After approximately 3-4 seconds, LED 

4 starts to flash and then switches off. The hand 

switch is now configured and ready for use.

9.  Technical Data

Product description

Massage chair MC3800

Mains voltage/frequency

220-240 V ~ 50/60 Hz

Energy consumption

120 W

Dimensions (in flat position)

Length 162 cm, width 73 cm, height 76 cm

Weight

Net 50,5 kg, with packaging 60,4 kg

Maximum load capacity

150 kg