Sony CPD-E100E: Trouble symptoms and remedies Symptom Check these items

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Trouble symptoms and remedies

If the problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction manual.

Use the self-diagnosis function (page 16) if the following recommendations do not resolve the problem.

Symptom Check these items

No picture

If the 1 (power) indicator is not lit • Check that the power cord is properly connected.

• Check that the 1 (power) switch is in the “on” position.

If the NO INPUT SIGNAL message

• Check that the video signal cable is properly connected and all plugs are firmly seated in

appears on the screen, or if the 1

their sockets (page 6).

(power) indicator is either orange or

• Check that the HD15 video input connector’s pins are not bent or pushed in.

alternating between green and

x

Problems caused by the connected computer or other equipment

orange

• The computer is in power saving mode. Try pressing any key on the computer keyboard.

• Check that the computer’s power is “on.”

• Check that the graphic board is completely seated in the proper bus slot.

If the OUT OF SCAN RANGE

x

Problems caused by the connected computer or other equipment

message appears on the screen

• Check that the video frequency range is within that specified for the monitor. If you

replaced an old monitor with this monitor, reconnect the old monitor and adjust the

frequency range to the following.

Horizontal: 30 – 70 kHz

Vertical: 48 – 120 Hz

If no message is displayed and the 1

• Use the Self-diagnosis function (page 16).

(power) indicator is green or flashing

orange

If using Windows 95/98 • If you replaced an old monitor with this monitor, reconnect the old monitor and do the

following. Install the Windows Monitor Information Disk (page 7) and select this monitor

(“CPD-E100E”) from among the Sony monitors in the Windows 95/98 monitor selection

screen.

If using a Macintosh system • Check that the Macintosh adapter (not supplied) and the video signal cable are properly

connected (page 6).

Picture flickers, bounces,

• Isolate and eliminate any potential sources of electric or magnetic fields such as other

oscillates, or is scrambled

monitors, laser printers, electric fans, fluorescent lighting, or televisions.

• Move the monitor away from power lines or place a magnetic shield near the monitor.

• Try plugging the monitor into a different AC outlet, preferably on a different circuit.

• Try turning the monitor 90° to the left or right.

x

Problems caused by the connected computer or other equipment

• Check your graphics board manual for the proper monitor setting.

• Confirm that the graphics mode (VESA, Macintosh 16" Color, etc.) and the frequency of

the input signal are supported by this monitor (Appendix). Even if the frequency is within

the proper range, some video boards may have a sync pulse that is too narrow for the

monitor to sync correctly.

• Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture.

Picture is fuzzy

• Adjust the brightness and contrast (page 9).

• Degauss the monitor* (page 12).

• Select CANCEL MOIRE and adjust the moire cancellation effect (page 12).

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