Sony CPD-E100E: Technical Features Troubleshooting

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Technical Features

Troubleshooting

Before contacting technical support, refer to this section.

Preset and user modes

If thin line appears on your screen

When the monitor receives an input signal, it automatically

matches the signal to one of the factory preset modes stored in the

(damper wire)

monitor’s memory to provide a high quality picture at the center of

the screen.

(See Appendix for a list of the factory preset modes.)

The line you are experiencing on your screen is normal for the

For input signals that do not match one of the factory preset modes,

Trinitron monitor and is not a malfunction. This is shadow from

the digital Multiscan technology of this monitor ensures that a

the damper wire used to stabilize the aperture grille and is most

clear picture appears on the screen for any timing in the monitor’s

noticeable when the screen’s background is light (usually white).

frequency range (horizontal: 30 – 70 kHz, vertical: 48 – 120 Hz).

The aperture grille is the essential element that makes a Trinitron

If the picture is adjusted, the adjustment data is stored as a user

picture tube unique by allowing more light to reach the screen,

mode and automatically recalled whenever the same input signal

resulting in a brighter, more detailed picture.

is received.

Damper wire

Note for Windows users

For Windows users, check your video board manual or the utility

program which comes with your graphic board and select the

highest available refresh rate to maximize monitor performance.

Power saving function

On-screen messages

This monitor meets the power-saving guidelines set by VESA,

If there is something wrong with the input signal, one of the

GB

E

NERGY

S

TAR, and NUTEK. If the monitor is connected to a

following messages appears on the screen. To solve the problem,

computer or video graphics board that is DPMS (Display Power

see “Trouble symptoms and remedies” on page 14.

Management Signaling) compliant, the monitor will automatically

reduce power consumption in three stages as shown below

.

Power mode Power consumption 1 (power)

indicator

normal

≤ 95 W green

operation

The input signal condition

1 standby ≤ 15 W green and orange

OUT OF SCAN RANGE

alternate

indicates that the input signal is not supported by the monitor’s

2 suspend

≤ 15 W green and orange

specifications.

(sleep)*

alternate

NO INPUT SIGNAL

3 active off**

≤ 5 W orange

indicates that no signal is being input to the monitor.

(deep sleep)*

power off 0 W off

* “Sleep” and “deep sleep” are power saving modes defined by the

Environmental Protection Agency.

** When your computer enters the “active off” mode, the input signal is

cut and NO INPUT SIGNAL appears on the screen. After 20 seconds,

the monitor enters the power saving mode.

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CPD-E100E

11

(1)

Input signal

condition