Sony TDM-MP10: Additional Information Troubleshooting

The mobile phone screen turns

off.

Additional Information

• The mobile phone backlight

automatically turns off after a

Troubleshooting

certain amount of time has

passed. To turn on the backlight,

press any button on the mobile

Should you encounter a problem

phone that is not related to

with your unit, find your problem

music playback operation.

in the troubleshooting checklist

below and take the indicated

Video/photo image from the

mobile phone does not appear on

corrective action. If the problem

the TV screen.

persists, contact your Sony dealer.

• The unit does not support video

Note that if service personnel

output. Even if your mobile

changes some parts during repair,

phone has video/photo

these parts may be retained.

capability, you cannot view

When bringing the system in for

video or photo content on the

repairs, be sure to bring in the

TV or other video devices.

entire system.

There is no sound.

This product is a system product,

• Check the connections.

and the entire system is needed to

• Make sure the unit is securely

determine the location requiring

connected.

repair.

• Make sure the mobile phone* is

The remote does not function.

securely connected.

• Remove any obstacles.

• Make sure the mobile phone* is

• Point the remote at the AV

playing music.

system (DAV series, etc.)’s

• It may take time to start

sensor.

playback depending on the

• The distance between the

contents.

remote and the AV system is too

• Disconnect any Bluetooth

far.

device (headset, etc.) that is

• Replace the battery.

being used with the mobile

• Make sure the mobile phone* is

phone.

securely connected.

• Start up the music player of the

• Select the DMPORT function

mobile phone.

on the AV system.

There is severe hum or noise.

• Turn on and off the AV system.

• Move the unit away from the

• Start up the music player of the

source of noise.

mobile phone.

continued

GB

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