Sony CPF-MP001: FAQ Troubleshooting

FAQ

Troubleshooting

Below are some frequently asked questions

Should you encounter a problem with your

about the system.

system, find your problem in the

troubleshooting checklist below and take the

Can I use the buttons on the main unit or the

indicated corrective action. If the problem

remote to operate the cell phone?

persists, contact your Sony dealer.

You cannot operate the cell phone using this system.

Note that if service personnel changes some

Do I need to operate the cell phone to listen to

parts during repair, these parts may be retained.

music?

When bringing the system in for repairs, be sure

You have to browse for the music and start play on

to bring in the entire system.

the cell phone. For details about the operation of

This product is a system product, and the entire

your cell phone, refer to the user’s guide.

system is needed to determine the location

If the cell phone receives a call while I am

requiring repair.

listening to music with this system, will the

ring tone also be output from the speaker?

The ON indicator flashes.

This system does not output the sound of the phone

• The system is in protect mode. Turn the AC

ring or the caller’s voice.

adaptor with subwoofer off and on.

When the cell phone is in silent mode, will

There is no sound.

music be output from the speaker?

• Make sure the AC adaptor with subwoofer is on.

It depends on the type of cell phone. Refer to the

• Check the connections.

user’s guide of your cell phone.

• Press VOL +. If the volume is still low even after

the system’s volume is turned up to the maximum

What type of cell phone can I use with this

level, adjust the volume of the connected cell

system?

phone or player.

You can listen to music on any Sony Ericsson cell

• Make sure the cell phone is securely connected.

phone that has a Fast port connector.

• Make sure the cell phone is playing music.

The remote does not function.

• Remove any obstacles.

• Point the remote at the main unit’s sensor.

• Replace the battery.

• Locate the system away from fluorescent lights.

There is a severe hum or noise.

• Move the system away from the source of noise.

• Connect the system to a different mains.

• If you are listening to FM stations, connect the

supplied FM lead antenna. (page 5)

The sound is distorted.

• Reduce the volume.

• Do not connect equipment other than portable

audio players.

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