Whirlpool AWG 238: TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE: Whirlpool AWG 238
TROUBLESHOOTING GUIDE
All repairing which must be done on the machine should be performed by
authorized service personnel. When your machine requires repairs or you are
unable to eliminate the failure with the help of the information given below:
•
Unplug the machine.
•
Close the water tap.
•
Consult your nearest authorized service provider.
METHODS OF
FAILURE PROBABLE CAUSE
ELIMINATION
Insert the plug into the
It is unplugged.
socket.
Your fuse is defective. Change your fuse.
The electric power is off. Check the electric power.
Your machine does not
Start/pause button has
Press the start/pause
operate.
not been pressed.
button.
The programme knob is
Turn the programme knob
in O (off) mode.
to the desired mode.
The door is not shut
Shut the door properly.
properly.
You should hear it click.
Water tap is closed. Open water tap.
The water inlet hose may
Check the water inlet
be bent.
hose.
The water inlet hose is
Clean the filters of water
Your machine does not
obstructed.
inlet hose. (
*
)
receive water.
The valve inlet filter is
Clean the valve inlet
obstructed.
filters. (
*
)
The door is not shut
Shut the door properly.
properly.
You should hear it click.
The drain hose is
Check the drain hose.
obstructed or bent.
The pump filter is
Clean the pump filter. (
*
)
Your machine is not
obstructed.
draining water.
The clothes are not
Spread the clothes inside
placed inside the machine
the machine in an orderly
in an evenly-balanced
and evenly-balanced
manner.
manner.
The feet of your machine
Adjust the feet. (
**
)
are not adjusted.
Your machine is vibrating.
Transportation screws are
Remove transportation
not removed.
screws. (
**
)
(
*
) See the section concerning maintenance and cleaning of your
machine.
(
**
) See the section concerning installation of your machine.
30
METHODS OF
FAILURE PROBABLE CAUSE
ELIMINATION
There is a small
It does not prevent
amount of clothes in
operation of the
the device.
machine.
Do not exceed the
Excessive amount of
recommended quantity
clothes are filled in the
Your machine is
of clothes and spread
machine or the clothes
vibrating.
your clothes in the
are not placed in a
machine in a well-
well-balanced manner.
balanced manner.
Prevent your
Your machine touches
machine’s leaning on a
a ripid object.
tough place .
Press the start/pause
button.In order to stop
the foam,dilute one
table-spoon of softener
in half liter of water and
pour it in the detergent
Too much detergent
drawer.Press the
has been used.
start/pause button after
Excessive foam in the
5-10 minutes. Arrange
detergent drawer.
the amount of the
detergent properly in
the next washing
process.
Use only the
Wrong detergent has
detergents produced
been used.
for full automatic
machines.
Your laundry too dirty
Select a suitable
for the program you
program. (see Table-1)
have selected.
The washing result is
bad.
The amount of
Use more detergent
detergent used is not
according to the
sufficient.
detergent.
31
METHODS OF
FAILURE PROBABLE CAUSE
ELIMINATION
Load clothes into your
Machine load exceeds
machine so as to avoid
maximum capacity.
exceeding its
maximum capacity.
Regulate the amount of
detergent used
Washing quality is
Your water may be
according to the
poor.
hard.
detergent producer's
guidelines.
Distribution of the
Spread the clothes
clothes in your
inside the machine in
machine is not evenly-
an orderly and evenly-
balanced.
balanced manner .
The end of the water
The water is drained
Place the water drain
drain hose is
from the machine as
hose at an appropriate
positioned too low in
soon as it is filled.
height.(**)
relation to the machine.
No failure. The water is
No water is seen in the
in the lower part of the
-
drum during washing.
drum.
By calibrating your
machine for “Rinsing”
Undissolved fragments
programme, run an
There is detergent
of certain detergents
additional rinse or
residue on the clothes.
may stick to your
eliminate stains after
clothes as white stains.
drying with the help of
a brush.
Use the maximum
detergent amount
These stains may be
There are grey stains
recommended by the
caused by oil, cream or
on the clothes.
detergent producer
ointment.
during the next
washing operation.
(**) See the section concerning installation of your machine.
32
METHODS OF
FAILURE PROBABLE CAUSE
ELIMINATION
The unbalanced load
control system will try
to distribute your
clothes in a
homogenous manner.
No failure. The
The spinning process
After your clothes are
unbalanced load
is not done or starts
distributed, the
control may operate in
with delay.
spinning process will
that way.
begin. For the next
wash, place your
clothes into the
machine in an evenly-
balanced manner.
33
AUTOMATIC FAILURE DETECTION SYSTEM
Your machine is equipped with systems which will both take the necessary
precautions and warn you in case of any failure by continually monitoring the
washing processes.
PROBABLE
CORRECTIVE MEASURES
FAILURE CODE
FAILURE
Shut the door properly so that you
The door is
hear the click. If the problem
not shut
persists, turn off the machine
properly.
unplug and apply to the nearest
authorized service immediately.
The water
level in your
Turn on the tap to the end.Water
machine is
may be cut, check it.If the problem is
below heater.
still continuing,your machine will
The pressure
automatically stop after a
of your water
while.Unplug your machine, turn off
the tap and apply to the nearest
supply may
authorized service.
be low or
locking.
The pump
Clean the pump filter. If the
has failed or
problem persists, consult your
the pump filter
nearest authorized service
is obstructed.
provider.(*)
Your machine will automatically drain
There is an
the water. After your machine has
excessive
completed the draining process, shut
amount of
down your machine and unplug.
water in your
Close the tap and apply to the
machine.
nearest authorized service.
(*) See the section regarding maintenance and cleaning of your machine.
34
PROBABLE
CORRECTIVE MEASURES
FAILURE CODE
FAILURE
The heater
of your
Shut down your machine and
machine or
unplug. Turn off your tap and
the heat
apply to the nearest authorized
sensor has
service.
failed.
Shut down your machine and
The motor
unplug. Turn off the tap and
has failed.
apply to the nearest authorized
service.
If the network voltage is lower
The network
than 150V or higher than 260V,
voltage is too
your machine will automatically
high or too
stop. When the network voltage
low.
is recovered, your machine will
continue its operation.
35
Оглавление
- СОДЕРЖАНИЕ
- ПРЕЖДЕ ЧЕМ ПОЛЬЗОВАТЬСЯ СТИРАЛЬНОЙ МАШИНОЙ
- УСТАНОВКА
- ОПИСАНИЕ СТИРАЛЬНОЙ МАШИНЫ
- ПОДГОТОВКА К СТИРКЕ
- ОБСЛУЖИВАНИЕ И ЧИСТКА
- СЕРВИСНЫЙ ЦЕНТР
- CONTENTS
- BEFORE USING THE WASHING MACHINE
- INSTALLATION
- DESCRIPTION OF THE WASHING MACHINE
- PREPARATION OF THE WASHING
- MAINTENANCE AND CLEANING
- TROUBLESHOOTING GUIDE
- AFTER-SALES SERVICE
