Sony CPD-E215E: Technical Features Troubleshooting
Technical Features Troubleshooting: Sony CPD-E215E
Table of contents
- Owner’s Record
- Table of Contents
- Precautions
- Identifying parts and controls
- Setup
- Step 3:Turn on the monitor and Selecting the on-screen menu computer language (LANGUAGE/ INFORMATION)
- Customizing Your Monitor Navigating the menu
- Adjusting the brightness and contrast Adjusting the centering of the picture (CENTER) Adjusting the size of the picture (SIZE)
- Enlarging or reducing the picture Adjusting the color of the picture (ZOOM) (COLOR) Adjusting the shape of the picture (GEOMETRY)
- Additional settings (SCREEN) Resetting the adjustments
- Technical Features Troubleshooting
- Trouble symptoms and remedies Symptom Check these items
- Symptom Check these items
- Self-diagnosis function Specifications

Technical Features
Troubleshooting
Before contacting technical support, refer to this section.
Preset and user modes
If thin lines appear on your screen
When the monitor receives an input signal, it automatically
matches the signal to one of the factory preset modes stored in the
(damper wires)
monitor’s memory to provide a high quality picture at the center of
the screen.
(See Appendix for a list of the factory preset modes.)
The visible lines on your screen especially when the background
For input signals that do not match one of the factory preset modes,
screen color is light (usually white), are normal for the Trinitron
the digital Multiscan technology of this monitor ensures that a
monitor. This is not a malfunction. These are shadows from the
clear picture appears on the screen for any timing in the monitor’s
damper wires used to stabilize the aperture grille. The aperture
frequency range (horizontal: 30 – 70 kHz, vertical: 30 – 70 Hz). If
grille is the essential element that makes a Trinitron picture tube
the picture is adjusted, the adjustment data is stored as a user mode
unique by allowing more light to reach the screen, resulting in a
and automatically recalled whenever the same input signal is
brighter, more detailed picture.
received.
Note for Windows users
For Windows users, check your video board manual or the utility
program which comes with your graphic board and select the
highest available refresh rate to maximize monitor performance.
Power saving function
On-screen messages
This monitor meets the power-saving guidelines set by VESA,
If there is something wrong with the input signal, one of the
E
NERGY
S
TAR, and NUTEK. If no signal is received by the
following messages appears on the screen. To solve the problem,
monitor from the connected computer, the monitor will
see “Trouble symptoms and remedies” on page 13.
automatically reduce power consumption as shown below.
Power mode Power
!
(power) indicator
consumption
normal
≤ 115 W green
operation
active off* ≤ 3 W orange
power off 0 W off
The input signal condition
OUT OF SCAN RANGE
* When your computer enters the “active off” mode, the input signal is
indicates that the input signal is not supported by the
cut and NO INPUT SIGNAL appears on the screen. After 20 seconds,
monitor’s specifications.
the monitor enters the power saving mode.
NO INPUT SIGNAL
indicates that no signal is being input to the monitor.
12
Damper wires
INFORMATION
OUT OF SCAN RANGE
Input signal condition

