Sony CPD-E215E: Technical Features Troubleshooting

Technical Features Troubleshooting: Sony CPD-E215E

Technical Features

Troubleshooting

Before contacting technical support, refer to this section.

Preset and user modes

If thin lines appear on your screen

When the monitor receives an input signal, it automatically

matches the signal to one of the factory preset modes stored in the

(damper wires)

monitor’s memory to provide a high quality picture at the center of

the screen.

(See Appendix for a list of the factory preset modes.)

The visible lines on your screen especially when the background

For input signals that do not match one of the factory preset modes,

screen color is light (usually white), are normal for the Trinitron

the digital Multiscan technology of this monitor ensures that a

monitor. This is not a malfunction. These are shadows from the

clear picture appears on the screen for any timing in the monitor’s

damper wires used to stabilize the aperture grille. The aperture

frequency range (horizontal: 30 – 70 kHz, vertical: 30 – 70 Hz). If

grille is the essential element that makes a Trinitron picture tube

the picture is adjusted, the adjustment data is stored as a user mode

unique by allowing more light to reach the screen, resulting in a

and automatically recalled whenever the same input signal is

brighter, more detailed picture.

received.

Note for Windows users

For Windows users, check your video board manual or the utility

program which comes with your graphic board and select the

highest available refresh rate to maximize monitor performance.

Power saving function

On-screen messages

This monitor meets the power-saving guidelines set by VESA,

If there is something wrong with the input signal, one of the

E

NERGY

S

TAR, and NUTEK. If no signal is received by the

following messages appears on the screen. To solve the problem,

monitor from the connected computer, the monitor will

see “Trouble symptoms and remedies” on page 13.

automatically reduce power consumption as shown below.

Power mode Power

!

(power) indicator

consumption

normal

115 W green

operation

active off* 3 W orange

power off 0 W off

The input signal condition

OUT OF SCAN RANGE

* When your computer enters the “active off” mode, the input signal is

indicates that the input signal is not supported by the

cut and NO INPUT SIGNAL appears on the screen. After 20 seconds,

monitor’s specifications.

the monitor enters the power saving mode.

NO INPUT SIGNAL

indicates that no signal is being input to the monitor.

12

Damper wires

INFORMATION

OUT OF SCAN RANGE

Input signal condition