Dell OptiPlex 320: Jumper Setting Description Solving Problems Dell Diagnostics When to Use the Dell Diagnostics

Jumper Setting Description Solving Problems Dell Diagnostics When to Use the Dell Diagnostics: Dell OptiPlex 320

Table of contents

Jumper Setting Description

PSWD Password features are enabled

(default setting).

1

Password features are disabled.

RTCRST

The real-time clock has been

enabled (default setting).

1

The real-time clock is being reset

(jumpered temporarily).

jumpered unjumpered

Solving Problems

Dell provides a number of tools to help you if your computer does not perform as expected. For the latest

troubleshooting information available for your computer, see the Dell Support website at

support.dell.com.

If computer problems occur that require help from Dell, write a detailed description of the error, beep

codes, or diagnostics light patterns, record your Express Service Code and Service Tag below, and then

contact Dell from the same location as your computer. For information on contacting Dell, see your

online User’s Guide.

For an example of the Express Service Code and Service Tag, see "Finding Information" on page 5.

Express Service Code: ___________________________

Service Tag: ___________________________

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" in your online

User’s Guide and run the Dell Diagnostics before you contact Dell for technical assistance. For

information on contacting Dell, see your online User’s Guide.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

30 Quick Reference Guide