Dell Latitude D630 ATG: instruction

Dell™ Latitude™ ATG D630

Quick Reference Guide

Model PP18L

www.dell.com | support.dell.com

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

®

®

If you purchased a Dell™ n Series computer, any references in this document to Microsoft

Windows

operating systems are not applicable.

____________________

Information in this document is subject to change without notice.

© 2007 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Latitude, Wi-Fi Catcher, and ExpressCharge are trademarks of Dell Inc.; Microsoft, Windows,

and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model PP18L

May 2007 P/N DX053 Rev. A00

Contents

Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

About Your Computer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Front View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Left Side View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Right Side View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Back View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Bottom View

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Using a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Battery Performance

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Checking the Battery Charge

. . . . . . . . . . . . . . . . . . . . . . . . 14

Charging the Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Removing the Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Storing a Battery

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Troubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Lockups and Software Problems

. . . . . . . . . . . . . . . . . . . . . . 17

Dell Diagnostics

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Starting the Dell Diagnostics From the Drivers and Utilities Media

. . . . 20

Dell Diagnostics Main Menu

. . . . . . . . . . . . . . . . . . . . . . . . 20

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Contents 3

4 Contents

Finding Information

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may

not be available in certain countries.

NOTE: Additional information may ship with your computer.

What Are You Looking For? Find It Here

• A diagnostic program for my computer

Drivers and Utilities Media

• Drivers for my computer

NOTE: The Drivers and Utilities media may be optional and

• My device documentation

may not ship with your computer.

• Notebook System Software (NSS)

Documentation and drivers are already installed on your

computer. You can use the media to reinstall drivers and to

run the Dell Diagnostics (see "Dell Diagnostics" on

page 19).

Readme files may be

included on your media to

provide last-minute

updates about technical

changes to your computer

or advanced technical-

reference material for

technicians or experienced

users.

NOTE: Drivers and documentation updates can be found at

support.dell.com.

• Warranty information

Dell™ Product Information Guide

• Terms and Conditions (U.S. only)

• Safety instructions

• Regulatory information

• Ergonomics information

• End User License Agreement

•How to remove and replace parts

Dell Latitude™ User’s Guide

• Specifications

Microsoft Windows Help and Support Center

• How to configure system settings

1

Click

Start

or

→

Help and Support

→

Dell User

• How to troubleshoot and solve problems

and System Guides

→

System Guides

.

Click the

User’s Guide

for your computer.

Quick Reference Guide 5

What Are You Looking For? Find It Here

®

®

• Service Tag and Express Service Code

Service Tag and Microsoft

Windows

License

• Microsoft Windows License Label

These labels are located on your computer.

• Use the Service Tag to identify your computer when you

use

support.dell.com

or contact support.

• Enter the Express Service Code to direct your call when

contacting support.

NOTE: As an increased security measure, the newly

designed Microsoft Windows license label incorporates a

missing portion or "hole" to discourage removal of the label.

6 Quick Reference Guide

What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and tips, articles

Dell Support Website — support.dell.com

from technicians, and online courses, frequently asked

NOTE: Select your region or business segment to view the

questions

appropriate support site.

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and

order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with

technical support

• Dell Technical Update Service — Proactive e-mail

notification of software and hardware updates for your

computer

• Reference — Computer documentation, details on my

computer configuration, product specifications, and

white papers

• Downloads — Certified drivers, patches, and software

To download Notebook System Software:

updates

1

Go to

support.dell.com

, select your region or business

• Notebook System Software (NSS)— If you reinstall the

segment, and enter your Service Tag.

operating system for your computer, you should also

2

Select

Drivers & Downloads

and click

Go

.

reinstall the NSS utility. NSS provides critical updates

for your operating system and support for processors,

3

Click your operating system and search for the keyword

optical drives, USB devices, and so on. NSS is necessary

Notebook System Software

.

for correct operation of your Dell computer. The

NOTE: The support.dell.com user interface may vary

software automatically detects your computer and

depending on your selections.

operating system and installs the updates appropriate

for your configuration.

• Software upgrades and troubleshooting hints —

Dell Support Utility

Frequently asked questions, hot topics, and general

The Dell Support Utility is an automated upgrade and

health of your computing environment

notification system installed on your computer. This

support provides real-time health scans of your computing

environment, software updates, and relevant self-support

information. Access the Dell Support Utility from the

icon in the taskbar. For more information, see "Dell Support

Utility" in your

User’s Guide

.

Quick Reference Guide 7

What Are You Looking For? Find It Here

• How to use Windows XP

Windows Help and Support Center

• How to work with programs and files

1

Click

Start

or

→

Help and Support.

• How to personalize my desktop

2

Type a word or phrase that describes your problem and

click the arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

• Information on network activity, the Power Management

Dell QuickSet Help

Wizard, hotkeys, and other items controlled by Dell

To view

Dell QuickSet Help

,

right-click the QuickSet

QuickSet.

®

®

icon in the Microsoft

Windows

taskbar.

For more information on Dell QuickSet, see Dell™

QuickSet in your User’s Guide.

• How to reinstall my operating system

Operating System Media

NOTE: The Operating System media may be optional and may

not ship with your computer.

The operating system is already installed on your computer.

To reinstall your operating system, use the Operating

System media. See "Reinstalling Windows" in your User’s

Guide.

After you reinstall your

operating system, use the

optional Drivers and

Utilities media to reinstall

drivers for the devices that

came with your computer.

Your operating system

product key label is located

on your computer.

NOTE: The color of your media varies based on the operating

system you ordered.

8 Quick Reference Guide

Setting Up Your Computer

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product

Information Guide

.

1

Unpack the accessories box.

2

Set aside the contents of the accessories box, which you will need to complete the setup of your

computer.

The accessories box also contains user documentation and any software or additional hardware (such

as PC Cards, drives, or batteries) that you have ordered.

3

Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet.

4

Open the computer display and press the power button to turn on the computer (see "Front View" on

page 10).

NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards

or connect the computer to a docking device or other external device, such as a printer.

Quick Reference Guide 9

You can change the settings for the battery alarms in QuickSet or the Power Options Properties window.

See "Configuring Power Management Settings" in your User’s Guide for information about accessing

QuickSet or the Power Options Properties window.

Charging the Battery

When you connect the computer to an electrical outlet or install a battery while the computer is

connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary,

the AC adapter then charges the battery and maintains the battery charge.

NOTE: With Dell™ ExpressCharge™, when the computer is turned off, the AC adapter charges a completely

discharged battery to 80 percent in about 1 hour and to 100 percent in approximately 2 hours. Charge time is longer

with the computer turned on. You can leave the battery in the computer for as long as you like. The battery’s internal

circuitry prevents the battery from overcharging.

If the battery is hot from being used in your computer or being in a hot environment, the battery may

not charge when you connect the computer to an electrical outlet.

The battery is too hot to start charging if the light flashes alternately green and orange. Disconnect

the computer from the electrical outlet and allow the computer and the battery to cool to room

temperature. Then connect the computer to an electrical outlet to continue charging the battery.

For information about resolving problems with a battery, see "Power Problems" in your User’s Guide.

Removing the Battery

CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only

with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not

use a battery from other computers with your computer.

CAUTION: Before performing these procedures, turn off the computer, disconnect the AC adapter from the

electrical outlet and the computer, disconnect the modem from the wall connector and computer, and remove any

other external cables from the computer.

NOTICE: You must remove all external cables from the computer to avoid possible connector damage.

For information about replacing the second battery, which is located in the media bay, see "Media Bay" in

your User’s Guide.

To remove the battery:

1

If the computer is connected to a docking device (docked), undock it. See the documentation that

came with your docking device for instructions.

2

Ensure that the computer is turned off.

3

Slide the two battery-bay latch releases on the bottom of the computer, and then remove the battery

from the bay.

16 Quick Reference Guide

1

2

3

1 battery 2 battery-bay latch releases (2) 3 battery tab

To replace the battery, follow the removal procedure in reverse order.

Storing a Battery

Remove the battery when you store your computer for an extended period of time. A battery discharges

during prolonged storage. After a long storage period, recharge the battery fully (see "Charging the

Battery" on page 16) before you use it.

Troubleshooting

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product

Information Guide

.

The computer does not start up

ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET.

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

T

URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your

mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your

computer.

Quick Reference Guide 17

A program stops responding or crashes repeatedly

NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

E

ND THE PROGRAM —

1

Press <Ctrl><Shift><Esc> simultaneously.

2

Click

Tas k M an ag er

.

3

Click

Applications

.

4

Click the program that is no longer responding.

5

Click

End Task

.

CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.

®

®

A program is designed for an earlier Microsoft

Windows

operating system

RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility Wizard configures a program so it

runs in an environment similar to non-Windows XP operating system environments.

1

Click

Start

→

All Programs

→

Accessories

→

Program Compatibility Wizard

→

Next

.

2

Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your

mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your

computer.

Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING

INFORMATION —

• Ensure that the program is compatible with the operating system installed on your computer.

• Ensure that your computer meets the minimum hardware requirements needed to run the software.

See the software documentation for information.

• Ensure that the program is installed and configured properly.

• Verify that the device drivers do not conflict with the program.

• If necessary, uninstall and then reinstall the program.

BACK UP YOUR FILES IMMEDIATELY

USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS

SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENU

SCAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive

pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected

with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an

18 Quick Reference Guide

upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for

the keyword spyware.

R

UN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 19. If all tests run successfully, the error condition

is related to a software problem.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product

Information Guide

.

®

When to Use the Dell

Diagnostics

If you experience a problem with your computer, perform the checks in Lockups and Software Problems

(see "Lockups and Software Problems" on page 17) and run the Dell Diagnostics before you contact Dell

for technical assistance.

It is recommended that you print these procedures before you begin.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

NOTE: The Drivers and Utilities media is optional and may not ship with your computer.

See "System Setup Program" in your User’s Guide to review your computer’s configuration information,

and ensure that the device that you want to test displays in the system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media.

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer does not display a screen image, see "Contacting Dell" in your User’s Guide.

NOTE:

If the computer is connected to a docking device (docked), undock it. See the documentation

that came with your docking device for instructions.

1

Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2

Turn on (or restart) your computer.

3

Start the Dell Diagnostics in one of the following two ways:

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the

®

®

Microsoft

Windows

desktop; then, shut down your computer and try again.

– When the DELL™ logo appears, press <F12> immediately. Select

Diagnostics

from the boot

menu and press <Enter>.

NOTE: Before attempting the following option, the computer must be powered down completely.

– Press and hold the <Fn> key while powering the computer on.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell

Diagnostics from the Drivers and Utilities media.

Quick Reference Guide 19

The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system

board, keyboard, display, memory, hard drive, etc.

• During the assessment, answer any questions that appear.

• If failures are detected during the Pre-boot System Assessment, write down the error code(s)

and see "Contacting Dell" in your

User’s Guide

.

If the Pre-boot System Assessment completes successfully, the following message appears: "

Booting

Dell Diagnostic Utility Partition.Press any key to continue

."

4

Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Starting the Dell Diagnostics From the Drivers and Utilities Media

1

Insert the

Drivers and Utilities

media

.

2

Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the

®

®

Microsoft

Windows

desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots

according to the devices specified in the system setup program.

3

When the boot device list appears, highlight

CD/DVD/CD-RW

and press <Enter>.

4

Select the

Boot from CD-ROM

option from the menu that appears and press <Enter>.

5

Ty p e

1

to start the CD menu and press <Enter> to proceed.

6

Select

Run the 32 Bit Dell Diagnostics

from the numbered list. If multiple versions are listed, select

the version appropriate for your computer.

7

When the Dell Diagnostics

Main Menu

appears, select the test you want to run.

Dell Diagnostics Main Menu

1

After the Dell Diagnostics loads and the

Main

Menu

screen appears, click the button for the option

you want.

NOTE: It is recommended that you select Test System to run a complete test on your computer.

Option Function

Test Memory Run the stand-alone memory test

Test System Run System Diagnostics

Exit Exit the Diagnostics

20 Quick Reference Guide

2

After you have selected the

Test System

option from the main menu, the following menu appears:

NOTE: It is recommended that you select Extended Test from the menu below to run a more thorough check of

devices in the computer.

Option Function

Express Test Performs a quick test of devices in the

system. This typically can take 10 to

20 minutes.

Extended Test Performs a thorough check of devices in

the system. This typically can take an

hour or more.

Custom Test Use to test a specific device or

customize the tests to be run.

Symptom Tree This option allows you to select tests

based on a symptom of the problem you

are having. This option lists the most

common symptoms.

3

If a problem is encountered during a test, a message appears with an error code and a description of the

problem. Write down the error code and problem description and see "Contacting Dell" in your

User’s

Guide

.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

4

If you run a test from the

Custom Test or Symptom Tree

option, click the applicable tab described in

the following table for more information.

Tab Function

Results Displays the results of the test and any

error conditions encountered.

Errors Displays error conditions encountered,

error codes, and the problem

description.

Help Describes the test and may indicate

requirements for running the test.

Quick Reference Guide 21

Tab Function

Configuration Displays your hardware configuration

for the selected device.

The Dell Diagnostics obtains

configuration information for all

devices from system setup, memory, and

various internal tests, and it displays

the information in the device list in

the left pane of the screen. The device

list may not display the names of all

the components installed on your

computer or all devices attached to

your computer.

Parameters Allows you to customize the test by

changing the test settings.

5

When the tests are complete, close the test screen to return to the

Main

Menu

screen. To exit the Dell

Diagnostics and restart the computer, close the

Main

Menu

screen.

6

Remove the Dell

Drivers and Utilities

media

(if applicable).

22 Quick Reference Guide

Index

A

Dell support site, 7

help file

Windows Help and Support

anti-virus software, 18

diagnostics

Center, 8

Dell, 19

documentation

B

End User License

L

Agreement, 5

battery

ergonomics, 5

labels

charge gauge, 15

online, 7

Microsoft Windows, 6

charging, 16

Product Information Guide, 5

Service Tag, 6

checking the charge, 14

regulatory, 5

performance, 13

safety, 5

power meter, 15

User’s Guide, 5

M

removing, 16

warranty, 5

storing, 17

media

Drivers and Utilities media

Drivers and Utilities, 5

Dell Diagnostics, 19

operating system, 8

C

DVD

Drivers and Utilities, 5

CD

O

Drivers and Utilities, 5

operating system, 8

operating system

E

media, 8

computer

reinstalling, 8

crashes, 17-18

End User License

Agreement, 5

slow performance, 18

stops responding, 17

ergonomics information, 5

P

problems

D

H

blue screen, 18

computer crashes, 17-18

Dell Diagnostics

hardware

computer does not start up, 17

about, 19

Dell Diagnostics, 19

computer stops responding, 17

starting from the Drivers and

Help and Support Center, 8

Dell Diagnostics, 19

Utilities media, 20

lockups, 17

starting from the hard

drive, 19

program crashes, 18

Index 23

problems (continued)

T

program stops responding, 18

troubleshooting

programs and Windows

Dell Diagnostics, 19

compatibility, 18

Help and Support Center, 8

slow computer

lockups and software

performance, 18

problems, 17

software, 17-18

spyware, 18

Product Information Guide, 5

U

User’s Guide, 5

Q

QuickSet Help, 8

W

warranty information, 5

R

Windows XP

Help and Support Center, 8

regulatory information, 5

Program Compatibility

Wizard, 18

reinstalling, 8

S

wizards

safety instructions, 5

Program Compatibility

Service Tag, 6

Wizard, 18

software

problems, 18

spyware, 18

support website, 7

system views

back, 12

bottom, 12-13

front, 10

left side, 11

right side, 11

24 Index