Dell Latitude D630 ATG: A program stops responding or crashes repeatedly A program is designed for an earlier Microsoft Windows operating system A solid blue screen appears Other software problems BACK UP YOUR FILES IMMEDIATELY
A program stops responding or crashes repeatedly A program is designed for an earlier Microsoft Windows operating system A solid blue screen appears Other software problems BACK UP YOUR FILES IMMEDIATELY: Dell Latitude D630 ATG
Table of contents
- Notes, Notices, and Cautions © 2007 Dell Inc. All rights reserved.
- Contents
- Finding Information What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- Setting Up Your Computer
- About Your Computer Front View
- Left Side View Right Side View
- Back View
- Bottom View Using a Battery Battery Performance
- Checking the Battery Charge Dell™ QuickSet Battery Meter
- Microsoft Windows Power Meter Charge Gauge Check the Battery Charge Check the Battery Health Low-Battery Warning
- Charging the Battery Removing the Battery
- Storing a Battery Troubleshooting Lockups and Software Problems The computer does not start up The computer stops responding
- A program stops responding or crashes repeatedly A program is designed for an earlier Microsoft Windows operating system A solid blue screen appears Other software problems BACK UP YOUR FILES IMMEDIATELY
- Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Drivers and Utilities Media Dell Diagnostics Main Menu Option Function
- Option Function Tab Function
- Tab Function
- Index
- 24 Index
A program stops responding or crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
E
ND THE PROGRAM —
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click
Tas k M an ag er
.
3
Click
Applications
.
4
Click the program that is no longer responding.
5
Click
End Task
.
CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.
®
®
A program is designed for an earlier Microsoft
Windows
operating system
RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility Wizard configures a program so it
runs in an environment similar to non-Windows XP operating system environments.
1
Click
Start
→
All Programs
→
Accessories
→
Program Compatibility Wizard
→
Next
.
2
Follow the instructions on the screen.
A solid blue screen appears
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or moving your
mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your
computer.
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING
INFORMATION —
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software.
See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY
USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENU
SCAN THE COMPUTER FOR SPYWARE — If you are experiencing slow computer performance, you frequently receive
pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected
with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an
18 Quick Reference Guide
