Ariston Aqualtis AQ7L 092 U: Trouble shooting

Trouble shooting

Your washing machine could occasionally fail to work. Before contacting the Technical Assistance Centre

(see Assistance), make sure that the problem cannot be not solved easily using the following list.

EN

Problem:

Possible causes / Solutions:

The washing machine does not

 The appliance is not plugged into the socket fully, or not enough to make

switch on.

contact.

 There is no power in the house.

The wash cycle does not start.

 The door is not closed properly.

 The START/PAUSE button has not been pressed.

 The water tap has not been opened.

 A delayed start has been set.

The washing machine does not fill

 The water inlet hose is not connected to the tap.

with water.

 The hose is bent.

 The water tap has not been opened.

 There is no water supply in the house.

 The pressure is too low.

 The START/PAUSE button has not been pressed.

The washing machine door

 If you have selected the Baby

 cycle or the Easy iron  option, when

remains locked.

the wash cycle has finished the machine will slowly rotate the drum; to end

the cycle press the START/PAUSE button or the Easy iron

 button. If

you have selected the Silk

 wash cycle, the machine will end the cycle

while the laundry is soaking; to drain the water so that the laundry may be

removed, press the START/PAUSE button or the Easy iron

 button.

The machine continuously fills

 The drain hose is not fitted at a height between 65 and 100 cm from the

with water and drains.

floor (see Installation).

 The free end of the hose is under water (see Installation).

 If the dwelling is on one of the upper floors of a building, there may be

problems relating to water drainage, causing the washing machine to fill

with water and drain continuously. Special anti-draining valves are available

in shops and help to prevent this inconvenience.

 The wall drainage system is not fitted with a breather pipe.

The washing machine does not

 The wash cycle does not include draining: Some wash cycles require the

drain or spin.

drain phase to be started manually (see Wash cycles and options).

 The Easy iron option is enabled: to complete the wash cycle, press the

START/PAUSE button (Wash cycles and options).

 The drain hose is bent (see Installation).

 The drainage duct is clogged.

The machine vibrates a lot during

 The drum was not unlocked correctly during installation (see Installation).

 The machine is not level (see Installation ).

the spin cycle.

 The machine is trapped between cabinets and walls (see Installation).

 The load is unbalanced (see Detergents and laundry).

The washing machine leaks.

 The water inlet hose is not screwed on properly (see Installation).

 The detergent dispenser is blocked (to clean it, see Care and

maintenance).

 The drain hose is not fixed in place properly (see Installation).

The icons corresponding to the

 Switch off the machine and unplug it, wait for approximately 1 minute and

Phase in progress flash rapidly

then switch it back on again. If the problem persists, contact the Technical

at the same time as the ON/OFF

Assistance Service.

indicator light.

There is too much foam.

 The detergent is not suitable for machine washing (it should display the text

for washing machines or hand and machine wash, or the like).

 Too much detergent was used.

The washing machine door

 Perform the manual unlocking procedure (see Precautions and tips).

remains locked.

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