Dell Precision 370: Solving Problems Troubleshooting Tips Resolving Software and Hardware Incompatibilities Windows XP Windows 2000
Solving Problems Troubleshooting Tips Resolving Software and Hardware Incompatibilities Windows XP Windows 2000: Dell Precision 370
Table of contents
- Notes, Notices, and Cautions Abbreviations and Acronyms
- Contents
- Finding Information and Assistance What Are You Looking For? Find it Here
- What Are You Looking For? Find it Here
- What Are You Looking For? Find it Here
- What Are You Looking For? Find it Here
- Setting Up Your Mini-Tower Computer Connect the keyboard and the mouse. Connect the modem or the network cable.
- Connect the monitor.
- For single- and dual-monitor capable cards with a single connector
- For dual-monitor capable cards with 1 DVI and 1 VGA connector For dual-monitor capable cards with 2 DVI connectors
- Connect the speakers. Connect the power cables and turn on the computer and monitor.
- Install additional software or devices. Congratulations! You have completed the setup for your mini-tower computer. Setting Up Your Desktop Computer Connect the keyboard and the mouse.
- Connect the modem or the network cable. Connect the monitor.
- For single- and dual-monitor capable cards with a single connector
- For dual-monitor capable cards with 1 DVI and 1 VGA connector For dual-monitor capable cards with 2 DVI connectors
- Connect the speakers. Connect the power cables and turn on the computer and monitor. Install additional software or devices.
- Locating Your User’s Guide To access the User’s Guide from your hard drive: To access your User’s Guide from the Dell Support Site:
- Opening Your Mini-Tower Computer
- Quick Reference Guide 21
- The Card Cooling Fan
- Opening Your Desktop Computer
- Caring for Your Computer
- Solving Problems Troubleshooting Tips Resolving Software and Hardware Incompatibilities Windows XP Windows 2000
- Using Microsoft Windows XP System Restore Creating a Restore Point Restoring the Computer to an Earlier Operating State
- Undoing the Last System Restore Enabling System Restore
- Using Last Known Good Configuration Other Options to Help Resolve Additional Device or Software Conflicts Dell Diagnostics When to Use the Dell Diagnostics
- Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities CD
- Before You Start Testing Beep Codes Code Cause
- Code Cause Diagnostic Lights
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Frequently Asked Questions How Do I... Solution Where to Find Additional Information
- How Do I... Solution Where to Find Additional Information
- Index
- 40 Index
Solving Problems
Troubleshooting Tips
Follow the following tips when you troubleshoot your computer:
• If you added or removed a part before the problem started, review the installation procedures
and ensure that the part is correctly installed.
• If a peripheral device does not work, ensure that the device is properly connected.
• If an error message appears on the screen, write down the exact message. The message may
help technical support personnel diagnose and fix the problem(s).
• If an error message occurs in a program, see the program’s documentation.
• If the recommended action in the troubleshooting section is to see a section in your
User’s
Guide
, go to
support.dell.com
(on another computer if necessary) to access your
User’s
Guide.
Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility. In the
®
®
Microsoft
Windows
2000 operating system, you can also use Device Manager to resolve
incompatibilities.
Windows XP
To resolve incompatibilities using the Hardware Troubleshooter:
1
Click the
Start
button and click
Help and Support
.
2
Ty p e
hardware troubleshooter
in the
Search
field and click the arrow to start
the search.
3
Click
Hardware Troubleshooter
in the
Search Results
list.
4
In the
Hardware Troubleshooter
list, click
I need to resolve a hardware conflict
on my computer
, and click
Next
.
Windows 2000
To resolve incompatibilities using Device Manager:
1
Click the
Start
button, point to
Settings
, and then click
Control Panel
.
2
In the
Control Panel
window, double-click
System
.
3
Click the
Hardware
tab.
4
Click
Device Manager
.
5
Click
View
and click
Resources by connection
.
Quick Reference Guide 25
