Dell Latitude D505: What are you looking for? Find It Here

What are you looking for? Find It Here

• Service Tag and Express Service

Service Tag and Microsoft Windows License

Code

These labels are located on your computer.

• Microsoft Windows License Label

•Use the Service Tag to identify

your computer when you use

support.euro.dell.com

or contact

technical support.

•Enter the Express Service Code

to direct your call when

contacting technical support. The Express Service Code is not

available in all countries.

• Use the number on the Microsoft Windows License Label if you

reinstall your operating system.

• Latest drivers for my computer

Dell Support Website — support.euro.dell.com

• Answers to technical service and

The Dell Support website provides several online tools, including:

support questions

• Solutions — Troubleshooting hints and tips, articles from

• Online discussions with other users

technicians, and online courses

and technical support

• Community — Online discussion with other Dell customers

• Documentation for my computer

• Upgrades — Upgrade information for components, such as

memory, the hard drive, and the operating system

• Customer Care — Contact information, order status, warranty,

and repair information

• Downloads — Drivers, patches, and software updates

• Reference — Computer documentation, product specifications,

and white papers

• Service call status and support

Dell Premier Support Website —

history

premiersupport.dell.com

• Top technical issues for my

The Dell Premier Support website is customized for corporate,

computer

government, and education customers. This website may not be

• Frequently asked questions

available in all regions.

• File downloads

• Details on my computer

configuration

• Service contract for my computer

• How to use Windows XP

Windows Help and Support Center

• Documentation for my computer

1

Click the

Start

button and click

Help and Support

.

• Documentation for devices (such as

2

Type a word or phrase that describes your problem and click the

a modem)

arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

System Information Guide 11