Acer W510P – страница 4

RECOVERING YOUR SYSTEM

Depending on the storage space available in your computer, your

computer either uses the Acer Recovery Management program, or is

supplied with one or more system recovery DVDs. To use a system

recovery DVD, please see the instructions below, otherwise see

"Recovery" on page 63.

Recovery from a supplied recovery DVD

If your computer comes with system recovery DVDs, obtain an external

optical disc drive (ODD) and complete the following steps to recover your

computer to factory conditions:

1. Shutdown the computer by tapping the Settings charm > Power >

Shutdown.

2. Connect the ODD to your computer.

3. Enter the computer’s BIOS - press and hold the volume down key

before pressing the power button.

4. Select the Boot option in the left pane.

5. Under "Boot priority order", use the arrows to move USB CDROM to the

number one position.

6. Select Exit in the left pane and then select Exit Saving Changes.

7. Insert the recovery DVD, restart your computer, and follow the onscreen

instructions.

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RECOVERY

If you are having trouble with your computer, and the frequently asked

questions (see page 49) do not help, you can 'recover' your computer - i.e.

return it to an earlier state.

This section describes the recovery tools available on your computer. Acer

provides Acer Recovery Management, which allows you to create a

recovery backup, a drivers and applications backup, and to start recovery

options, either using Windows tools, or the recovery backup.

Note: Acer Recovery Management is only available with a pre-

installed Windows operating system.

Important: We recommend that you create a Recovery Backup

and Drivers and Applications Backup and as soon as possible.

In certain situations a full recovery will require a USB recovery

backup.

Creating a recovery backup

To reinstall from a USB storage drive, you must first create a recovery

backup. The recovery backup includes the entire original contents of your

computer’s hard drive, including Windows and all factory-loaded software

and drivers. Using this backup will restore your computer to the same

state as when you purchased it, while giving you an option to retain all

settings and personal data.

Note:

Make sure you have a USB drive with a capacity of at least 16 GB.

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1. From Start, type 'Recovery' and then click Acer Recovery

Management in the list of apps.

2. Click Create Factory Default Backup. The Recovery Drive window

opens.

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Make sure Copy contents from the recovery partition to the recovery

drive is selected. This provides the most complete and safest recovery

backup.

3. Plug in the USB drive then click Next.

• Make sure your USB drive has enough capacity before continuing.

The recovery backup requires at least 16 GB of storage

4. You will be shown the backup progress on the screen.

5. Follow the process until it completes.

6. After creating the recovery backup, you can choose to delete the

recovery information on your computer. If you delete this information,

you can only use the USB recovery backup to restore your computer, if

you lose or erase the USB drive, you cannot restore your computer.

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7. Unplug the USB drive and label it clearly.

Important: Write a unique, descriptive label on the backup, such

as 'Windows Recovery Backup'. Make sure you keep the backup

in a safe place that you will remember.

Creating a drivers and applications backup

To create a Drivers and Applications Backup, that contains the factory-

loaded software and drivers needed by your computer, you may use either

a USB storage drive or, if your computer features a DVD recorder, one or

more blank recordable DVDs.

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1. From Start, type 'Recovery' and then click Acer Recovery

Management in the list of apps.

2. Click Create Drivers and Applications Backup.

Plug in the USB drive or insert a blank DVD into the optical drive, then

click Next.

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• If you are using a USB drive, make sure your USB drive has enough

capacity before continuing.

• If using DVDs, it will also show the number of blank, recordable discs

you will need to complete the recovery discs. Make sure that you

have the required number of identical, blank discs.

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3. Click Start to copy files.You will be shown the backup progress on the

screen.

4. Follow the process until it completes:

• If you are using optical discs, the drive ejects each disc as it

completes burning it. Remove the disc from the drive and mark it with

a permanent marker.

If multiple discs are required, insert a new disc when prompted, then

click OK. Continue until the process is complete.

• If you are using a USB drive, unplug the drive and label it clearly.

Important: Write a unique, descriptive label on each backup,

such as 'Drivers and Applications Backup'. Make sure you keep

the backup in a safe place that you will remember.

Recovering your system

To recover your system:

1. Perform minor fixes.

If only one or two items of software or hardware have stopped working

correctly, the problem may be solved by reinstalling the software or the

device drivers.

To reinstall software and drivers that were pre-installed at the factory,

see "Reinstalling drivers and applications" on page 70.

For instructions on reinstalling software and drivers that were not pre-

installed, see that product’s documentation or support Web site.

2. Revert to a previous system condition.

If reinstalling software or drivers does not help, then the problem may be

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solved by returning your system to a previous state when everything

was working correctly.

For instructions, see "Returning to an earlier system snapshot" on

page 73.

3. Reset your operating system.

If nothing else has solved the problem and you want to reset your

system, but keep your user information, see "Returning your system

to its factory condition" on page 74.

4. Reset your system to its factory condition.

If nothing else has solved the problem and you want to reset your

system to factory condition, see "Returning your system to its factory

condition" on page 74.

Reinstalling drivers and applications

As a troubleshooting step, you may need to reinstall the applications and

device drivers that came pre-installed on your computer from the factory.

You can reinstall using either your hard drive or the backup you have

created.

• Other applications - If you need to reinstall software that did not come

pre-installed on your computer, you need to follow that software’s

installation instructions.

• New device drivers - If you need to reinstall device drivers that did not

come pre-installed on your computer, follow the instructions provided

with the device.

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If you are reinstalling using Windows and the recovery information stored

on your computer:

•From Start, type 'Recovery' and then click Acer Recovery

Management in the list of apps.

• Click Reinstall Drivers or Applications.

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Customized Restore with Acer Recovery Management

1. Click Customized Restore (Retain User Data).

2. The Refresh your PC window opens.

3. Click Next, then Refresh.

4. The recovery process begins by restarting your computer, then continues

by copying files to your hard drive. This process takes about 30 minutes.

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