Dell Precision 390: Using the Last Known Good Configuration Other Options to Help Resolve Additional Device or Software Conflicts Dell Diagnostics When to Use the Dell Diagnostics
Using the Last Known Good Configuration Other Options to Help Resolve Additional Device or Software Conflicts Dell Diagnostics When to Use the Dell Diagnostics: Dell Precision 390
Table of contents
- Notes, Notices, and Cautions Abbreviations and Acronyms
- Contents
- Finding Information What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- Setting Up Your Computer (Tower Orientation) Connect the keyboard and the mouse. Connect the modem or the network cable.
- Connect the monitor.
- For single- and dual-monitor capable cards with a single connector
- For dual-monitor capable cards with one DVI connector and one VGA connector For dual-monitor capable cards with two DVI connectors
- Connect the speakers. Connect the power cables and turn on the computer and monitor.
- Install additional software or devices. Setting Up Your Computer (Desktop Orientation) Connect the keyboard and the mouse.
- Connect the modem or the network cable. Connect the monitor.
- For single- and dual-monitor capable cards with a single connector
- For dual-monitor capable cards with one DVI connector and one VGA connector For dual-monitor capable cards with two DVI connectors
- Connect the speakers. Connect the power cables and turn on the computer and monitor. Install additional software or devices.
- About Your Computer Front View (Tower Orientation) 1 CD- or DVD-drive activity light
- 14 network link light The network light is on when the computer sends or receives data over a network
- Back View (Tower Orientation)
- Front View (Desktop Orientation) 6 IEEE 1394 connector (optional)
- 13 network link light The network light is on when the computer sends or receives data over a network
- Back View (Desktop Orientation)
- Back-Panel Connectors 3 link integrity light
- 11 keyboard connector If you have a standard keyboard, plug it into the purple keyboard connector.
- Inside View
- Cable Colors System Board Components
- 12 PCI-Express x1 card slot 24 processor connector (CPU) Locating Your User’s Guide
- To access the User’s Guide from your hard drive: To access your User’s Guide from the Dell Support website: Removing the Computer Cover
- Caring for Your Computer
- Solving Problems Troubleshooting Tips Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Creating a Restore Point
- Restoring the Computer to an Earlier Operating State Undoing the Last System Restore Enabling System Restore
- Using the Last Known Good Configuration Other Options to Help Resolve Additional Device or Software Conflicts Dell Diagnostics When to Use the Dell Diagnostics
- Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities CD
- Before You Start Testing Beep Codes Code Cause
- Code Cause Error Messages Diagnostic Lights Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution Frequently Asked Questions How Do I... Solution Where to Find Additional Information
- How Do I... Solution Where to Find Additional Information
4
Click the
System Restore
tab.
5
Ensure that
Turn off System Restore
is unchecked.
Using the Last Known Good Configuration
1
Restart your computer and press <F8> when the message
Please select the operating
system to start
appears.
2
Highlight
Last Known Good Configuration
, press <Enter>, press <l>, and then select your
operating system when prompted.
Other Options to Help Resolve Additional Device or Software Conflicts
NOTICE: The following processes erase all of the information on your hard drive.
• Reinstall your operating system using the operating system installation guide and
Operating System
CD.
During the operating system reinstallation, you can select to delete the existing partitions and reformat
your hard drive.
• Reinstall all drivers, beginning with the chipset, using the
Drivers and Utilities
CD
.
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located
in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" on page 32
and run the Dell Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell™ computers. Using this program with other computers can
cause incorrect computer responses or result in error messages.
The Dell Diagnostics allow you to:
• Perform quick checks or extensive tests on one or all devices
• Choose how many times a test is run
• Display or print test results or save them in a file
• Suspend testing if an error is detected or terminate testing if a certain number of errors occur
• Access online
Help
screens that describe the tests and how to run them
• Read status messages that tell you whether tests completed successfully
• Receive error messages if problems are detected
34 Quick Reference Guide
