Dell Latitude D420: What Are You Looking For? Find It Here

What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and tips, articles

Dell Support Website — support.dell.com

from technicians, online courses, and frequently asked

NOTE: Select your region or business segment to view the

questions

appropriate support site.

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and

order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with technical

support

• Reference — Computer documentation, details on my

computer configuration, product specifications, and

white papers

• Downloads — Certified drivers, patches, and software

updates

• Notebook System Software (NSS) — If you reinstall the

To download Notebook System Software:

operating system for your computer, you should also

1

Go to

support.dell.com

, select your region or business

reinstall the NSS utility. NSS provides critical updates

segment, and enter your Service Tag.

for your operating system and support for Dell™ 3.5-inch

®

2

Select

Drivers & Downloads

and click

Go

.

USB floppy drives, Intel

processors, optical drives, and

3

Click your operating system and search for the keyword

USB devices. NSS is necessary for correct operation of

Notebook System Software

.

your Dell computer. The software automatically detects

your computer and operating system and installs the

NOTE: The support.dell.com user interface may vary

updates appropriate for your configuration.

depending on your selections.

• Software upgrades and troubleshooting hints —

Dell Support Utility

Frequently asked questions, hot topics, and general

The Dell Support Utility is an automated upgrade and

health of your computing environment

notification system installed on your computer. This

support provides real-time health scans of your computing

environment, software updates, and relevant self-support

information. Access the Dell Support Utility from the

icon in the taskbar. For more information, see "Dell

Support Utility" in your User’s Guide.

• How to use Windows XP

Windows Help and Support Center

• How to work with programs and files

1

Click

Start

→

Help and Support

.

• How to personalize my desktop

2

Type a word or phrase that describes your problem and

click the arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

Quick Reference Guide 7