Dell Precision M4300: Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities Media
Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities Media: Dell Precision M4300
Table of contents
- Notes, Notices, and Cautions Abbreviations and Acronyms
- Contents
- Finding Information What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- Setting Up Your Computer
- About Your Computer Front View
- Left View Right View
- Back View Bottom View
- Using a Battery Battery Performance
- Checking the Battery Charge Dell™ QuickSet Battery Meter Microsoft Windows Power Meter Charge Gauge Check the Battery Charge Check the Battery Health
- Low-Battery Warning Conserving Battery Power Power Management Modes Standby Mode
- Hibernate Mode
- Configuring Power Management Settings Charging the Battery Replacing the Battery
- To remove the battery: Storing a Battery
- Troubleshooting Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding or crashes repeatedly A program is designed for an earlier Microsoft Windows operating system A solid blue screen appears
- Other software problems Dell Diagnostics When to Use the Dell Diagnostics
- Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities Media
- Dell Diagnostics Main Menu Option Function Option Function
- 4 Tab Function
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" in your online User’s Guide
for details).
NOTE: If the computer is connected to a docking device (docked), undock it. See the documentation that came
with your docking device for instructions.
1
Ensure that the computer is connected to an electrical outlet that is known to be working properly.
2
Turn on (or restart) your computer.
3
Start the Dell Diagnostics in one of the following two ways:
• When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot
menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the
®
®
Microsoft
Windows
desktop; then, shut down your computer and try again.
• Ensure that the computer is powered down completely. Press and hold the <Fn> key while
powering the computer on.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell
Diagnostics from the Drivers and Utilities media.
The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system
board, keyboard, display, memory, hard drive, etc.
• During the assessment, answer any questions that appear.
• If failures are detected during the Pre-boot System Assessment, write down the error code(s)
and see "Contacting Dell" in your online
User’s Guide
.
If the Pre-boot System Assessment completes successfully, you will receive the message,
"
Booting Dell Diagnostic Utility Partition
.
Press any key to
continue
".
4
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
Starting the Dell Diagnostics From the Drivers and Utilities Media
1
Insert the
Drivers and Utilities
media.
2
Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the
®
®
Microsoft
Windows
desktop; then, shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots
according to the devices specified in the system setup program.
3
When the boot device list appears, highlight
CD/DVD/CD-RW
and press <Enter>.
20 Quick Reference Guide
