Dell Precision M20: Starting the Dell Diagnostics From the Drivers and Utilities CD
Starting the Dell Diagnostics From the Drivers and Utilities CD: Dell Precision M20
Table of contents
- Notes, Notices, and Cautions Abbreviations and Acronyms
- Contents
- Finding Information What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- Setting Up Your Computer
- Battery Performance
- Checking the Battery Charge Dell™ QuickSet Battery Meter
- Microsoft Windows Power Meter Charge Gauge
- Health Gauge Low-Battery Warning
- Charging the Battery Removing a Battery
- Installing a Battery Storing a Battery
- About Your Computer Front View
- Left View
- Right View
- Back View
- Bottom View Solving Problems Notebook System Software
- Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly
- A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems
- Running the Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Drivers and Utilities CD
- Dell Diagnostics Main Menu
- Tab Function
- Index
- 28 Index
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell
Diagnostics from your Drivers and Utilities CD.
5
When the boot device list appears, highlight
Diagnostics
and press <Enter>.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system
board, keyboard, hard drive, and display.
• During the assessment, answer any questions that appear.
• If a failure is detected, the computer stops and beeps. To stop the assessment and restart
the computer, press <n>; to continue to the next test, press <y>; to retest the
component that failed, press <r>.
• If failures are detected during the Pre-boot System Assessment, write down the error
code(s) and see "Contacting Dell" in your online
User’s Guide
before continuing on to
the Dell Diagnostics.
If the Pre-boot System Assessment completes successfully, you receive the following message:
Booting Dell Diagnostic Utility Partition. Press any key to continue
.
6
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard
drive.
Starting the Dell Diagnostics From the Drivers and Utilities CD
NOTE: The Drivers and Utilities CD is optional and may not ship with all computers. To start the Dell
Diagnostics, see the previous procedure.
1
Insert the
Drivers and Utilities
CD.
2
Shut down and restart the computer.
NOTE: If you do not press <F12> quickly enough and the Windows logo appears, wait for the computer to
finish restarting and repeat step 2.
3
When the DELL logo appears, press <F12> immediately.
NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer
boots according to the devices specified in system setup.
4
When the boot device list appears, highlight
CD/DVD/CD-RW Drive
and press <Enter>.
5
Select the
CD/DVD/CD-RW Drive
option from the CD boot menu.
6
Select the
Boot from CD-ROM
option from the menu that appears.
7
Ty p e
1
to start the
ResourceCD
menu.
8
Ty p e
2
to start the Dell Diagnostics.
9
Select
Run the 32 Bit Dell Diagnostics
from the numbered list. If multiple versions are listed,
select the version appropriate for your computer.
10
When the Dell Diagnostics
Main Menu
appears, select the test you want to run.
Dell Precision Mobile Workstation M20 Quick Reference Guide 23
