Dell Precision M20: Dell Diagnostics Main Menu

Dell Diagnostics Main Menu

1

After the Dell Diagnostics loads and the

Main

Menu

screen appears, click the button for the

option you want.

Option Function

Express Test Performs a quick test of devices. This test typically takes 10

to 20 minutes and requires no interaction on your part. Run

Express Test first to increase the possibility of tracing the

problem quickly.

Extended Test Performs a thorough check of devices. This test typically

takes 1 hour or more and requires you to answer questions

www.dell.com | support.dell.com

periodically.

Custom Test Tests a specific device. You can customize the tests you

want to run.

Symptom Tree Lists the most common symptoms encountered and allows

you to select a test based on the symptom of the problem

you are having.

2

If a problem is encountered during a test, a message appears with an error code and a

description of the problem. Write down the error code and problem description and follow

the instructions on the screen.

If you cannot resolve the error condition, see the "Contacting Dell" section of your online

User’s Guide

.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell,

technical support will ask for your Service Tag.

3

If you run a test from the

Custom Test

or

Symptom Tree

option, click the applicable tab

described in the following table for more information.

Tab Function

Results Displays the results of the test and any error conditions

encountered.

Errors Displays error conditions encountered, error codes, and

the problem description.

Help Describes the test and may indicate requirements for

running the test.

24 Dell Precision Mobile Workstation M20 Quick Reference Guide