Dell OptiPlex GX240: Resources and Support Tools Resource Contents Using the Resource Solving Problems

Resources and Support Tools

(continued)

Resource Contents Using the Resource

Dell support website

Go to http://support.dell.com and complete the one-time

• Technical support and

registration.

information

• Get help with general usage, installation, and

• Downloads for your

troubleshooting questions

computer

• Obtain answers to technical service and support

•Order or delivery status

questions

• Hints and tips, technology

• Get the latest versions of the drivers for your computer

papers, service information

• Access documentation about your computer and

devices

• Join online discussions with other Dell customers and

Dell technical professionals

• Explore a list of online links to Dell's primary vendors

Dell Premier Support website

Go to http://premiersupport.dell.com:

•Service call status

The Dell Premier Support website is customized for

•Top technical issues by

corporate, government, and education customers.

product

This site may not be available in all regions.

• Frequently asked questions

by product number

• Customized service tags

• System configuration detail

Solving Problems

Dell provides a number of tools to help you if your system does not perform

as expected. For the latest troubleshooting information available for your

system, see the Dell support website at http://support.dell.com. You can

also find descriptions of Dell troubleshooting tools in the section titled

“Getting Help” in your online User’s Guide.

If computer problems occur that require help from Dell, write a detailed

description of the error, beep codes, or diagnostics light patterns; record

your Express Service Code and Service Tag Number below; and then

contact Dell from the same location as your computer.

See “Finding Information and Assistance” on page 5 for an example of the

express service code and service tag numbers.

Express Service Code: ___________________________

Service Tag Number: ___________________________

Setup and Quick Reference Guide 7