Dell Latitude X300: What are you looking for? Find It Here (continued)

What are you looking for? Find It Here (continued): Dell Latitude X300

J1962bk0.book Page 13 Tuesday, June 17, 2003 4:52 PM

What are you looking for? Find It Here (continued)

• Service Tag and Express Service Code

Service Tag and Microsoft Windows License

• Microsoft Windows License Label

These labels are located on your computer.

• Use the Service Tag to identify

your computer when you use

support.dell.com or contact

technical support.

• Enter the Express Service Code

to direct your call when contacting

technical support. The Express

Service Code is not available in all countries.

• Use the number on the Microsoft Windows License Label if you

reinstall your operating system.

• Latest drivers for my computer

Dell Support Website — support.dell.com

• Answers to technical service and

The Dell Support website provides several online tools, including:

support questions

• Solutions — Troubleshooting hints and tips, articles from

• Online discussions with other users

technicians, and online courses

and technical support

• Community — Online discussion with other Dell customers

• Documentation for my computer

• Upgrades — Upgrade information for components, such as memory,

the hard drive, and the operating system

• Customer Care — Contact information, order status, warranty,

and repair information

• Downloads — Drivers, patches, and software updates

• Reference — Computer documentation, product specifications,

and white papers

• Service call status and support history

Dell Premier Support Website —

• Top technical issues for my computer

premiersupport.dell.com

• Frequently asked questions

The Dell Premier Support website is customized for corporate,

• File downloads

government, and education customers. This website may not be

available in all regions.

• Details on my computer configuration

• Service contract for my computer

• How to use Windows XP

Windows Help and Support Center

• Documentation for my computer

1 Click the Start button and click Help and Support.

• Documentation for devices

2 Type a word or phrase that describes your problem

(such as a modem)

and click the arrow icon.

3 Click the topic that describes your problem.

4 Follow the instructions on the screen.

System Information Guide 13