Dell Latitude D810: Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly
Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly: Dell Latitude D810
Table of contents
- Notes, Notices, and Cautions Abbreviations and Acronyms
- Contents
- Finding Information for Your Computer What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- Setting Up Your Computer
- About Your Computer
- Front View
- Left View Right View
- Back View
- Bottom View
- Checking the Battery Charge Dell QuickSet Battery Meter
- Microsoft Windows Power Meter Charge Gauge Health Gauge
- Low-Battery Warning Charging the Battery Removing a Battery
- Installing a Battery Storing a Battery Solving Problems Notebook System Software (NSS)
- Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly
- A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems
- Running the Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Optional Drivers and Utilities CD
- Dell Diagnostics Main Menu Option Function Tab Function
- 24 Quick Reference Guide
- Index
- 26 Index
NSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy
®
®
drives, Intel
Pentium
M processors, optical drives, and USB devices. NSS is necessary for correct
operation of your Dell computer. The software automatically detects your computer and operating
system and installs the updates appropriate for your configuration.
NOTE: NSS is critical for the correct operation of USB devices, including the Dell D/Bay, D/Dock, D/Port,
and D/View devices.
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
The computer does not start up
ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE
E
LECTRICAL OUTLET
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
A program stops responding
END THE PROGRAM —
1
Press <Ctrl><Shift><Esc> simultaneously.
2
Click
Applications
.
3
Click the program that is no longer responding.
4
Click
End Task
.
A program crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.
Quick Reference Guide 19
