Dell Latitude D530: Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly A program is designed for an earlier Windows operating system
Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly A program is designed for an earlier Windows operating system: Dell Latitude D530
Table of contents
- Notes, Notices, and Cautions
- Contents
- Finding Information What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here Setting Up Your Computer Transferring Information to a New Computer
- Microsoft Windows XP Running the Files and Settings Transfer Wizard With the Operating System Disc
- To copy data from the old computer: To transfer data to the new computer:
- Running the Files and Settings Transfer Wizard Without the Operating System Disc To create a wizard disk, use your new computer with Windows XP and perform the following steps: To copy data from the old computer:
- To transfer data to the new computer: Microsoft Windows Vista
- Turning Off Your Computer
- About Your Computer Front View
- Left Side View Right Side View
- Back View
- Bottom View
- Using a Battery Battery Performance
- Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Power Meter Charge Gauge
- Check the Battery Charge Check the Battery Health Low-Battery Warning
- Conserving Battery Power Power Management Modes Standby and Sleep Mode
- Hibernate Mode
- Configuring Power Management Settings Accessing Power Options Properties Windows XP Windows Vista Charging the Battery
- Replacing the Battery
- Storing a Battery Troubleshooting
- Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly A program is designed for an earlier Windows operating system
- A solid blue screen appears Other software problems Dell Diagnostics
- When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Optional Drivers and Utilities Disc
- Dell Diagnostics Main Menu Option Function Tab Function
- Tab Function
- Index
- 36 Index
- Index 37
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
The computer does not start up
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO
THE ELECTRICAL OUTLET
The computer stops responding
NOTICE: You may lose data if you are unable to perform an operating system
shutdown.
T
URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
END THE PROGRAM —
1
Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2
Click the
Applications
tab.
3
Click to select the program that is no longer responding.
4
Click
End Task
.
A program crashes repeatedly
NOTE: Most software includes installation instructions in its documentation or on a
floppy disk, CD, or DVD.
C
HECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall
the program.
A program is designed for an earlier Windows operating system
RUN THE PROGRAM COMPATIBILITY WIZARD —
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1
Click
Start
→
All Programs
→
Accessories
→
Program Compatibility Wizard
→
Next
.
2
Follow the instructions on the screen.
Quick Reference Guide 29
