Dell Latitude 120L: Other software problems
Other software problems: Dell Latitude 120L
Table of contents
- Notes, Notices, and Cautions Abbreviations and Acronyms
- Contents
- Finding Information What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- Setting Up Your Computer
- About Your Computer Front View
- Left Side View Right Side View Back View
- Bottom View Using a Battery Battery Performance
- Checking the Battery Charge Dell™ QuickSet Battery Meter Microsoft Windows Power Meter
- Low-Battery Warning Conserving Battery Power Power Management Modes Standby Mode
- Hibernate Mode Configuring Power Management Settings
- Charging the Battery Replacing the Battery
- Storing a Battery Troubleshooting Lockups and Software Problems
- Other software problems
- BACK UP YOUR FILES IMMEDIATELY. Dell Diagnostics
- Starting the Dell Diagnostics From the Drivers and Utilities CD
- Dell Diagnostics Main Menu Option Function Tab Function
- Tab Function
- Index
- 24 Index
The computer does not start up
ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET.
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
T
URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
A program stops responding or crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
E
ND THE PROGRAM —
1
Press <Ctrl><Shift><Esc> simultaneously and click
Task Manager
.
2
Click the program that is no longer responding and click
End Task
.
CHECK THE SOFTWARE DOCUMENTATION — If necessary, uninstall and then reinstall the program.
®
®
A program is designed for an earlier Microsoft
Windows
operating system
RUN THE PROGRAM COMPATIBILITY WIZARD — The Program Compatibility Wizard configures a program
so it runs in an environment similar to non-Windows XP operating system environments.
1
Click
Start
→
All Programs
→
Accessories
→
Program Compatibility Wizard
.
2
Click
Next
and follow the instructions on the screen.
A solid blue screen appears
TURN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING
INFORMATION —
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software.
See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
Quick Reference Guide 17
