Dell Precision T7400 (Late 2007): VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS — Error Messages
VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS — Error Messages: Dell Precision T7400 (Late 2007)
Table of contents
- Notes, Notices, and Cautions
- Contents
- Finding Information What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here Setting Up Your Computer Changing Between Tower and Desktop Orientations Switching From Tower to Desktop Orientation
- Switching From Desktop to Tower Orientation Installing Your Computer in an Enclosure
- • Leave 10.2 cm (4 in) minimum clearance on all vented sides of the computer to permit the airflow required for proper ventilation.
- • Do not install your computer in an enclosure that does not allow airflow.
- Transferring Information to a New Computer Microsoft Windows XP
- Files and Settings Transfer Wizard (With the Operating System Disc) PREPARE THE DESTINATION COMPUTER FOR THE FILE TRANSFER — COPY DATA FROM THE SOURCE COMPUTER —
- TRANSFER DATA TO THE DESTINATION COMPUTER — Files and Settings Transfer Wizard (Without the Operating System Disc) CREATE A WIZARD DISK — COPY DATA FROM THE SOURCE COMPUTER —
- TRANSFER DATA TO THE DESTINATION COMPUTER — Microsoft Windows Vista Power Protection Devices
- Surge Protectors Line Conditioners Uninterruptible Power Supplies
- About Your Computer Front View (Tower Orientation) 1–3 5.25-inch drive bays
- 13 network link light The network link light is on when a good connection exists
- Back View (Tower Orientation)
- Back Panel Connectors 6 link integrity light Green — A good connection exists between a 10-Mbps
- 11 serial connectors (2)
- Cleaning Your Computer Computer, Keyboard, and Monitor Mouse (Non-Optical)
- Floppy Drive CDs and DVDs Troubleshooting Tools Power Lights
- • Eliminate interference. Some possible causes of interference are:
- Diagnostic Lights Diagnostic Light Codes During POST Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Beep Codes Code Cause Code Description Suggested Remedy
- Code Description Suggested Remedy System Messages
- Hardware Troubleshooter
- Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Drivers and Utilities Disc
- Dell Diagnostics Main Menu Option Function
- Tab Function Troubleshooting
- Battery Problems Drive Problems
- Optical Drive Problems Hard Drive Problems
- E-Mail, Modem, and Internet Problems HECK THE MICROSOFT OUTLOOK EXPRESS SECURITY SETTINGS — If you cannot RUN THE MODEM DIAGNOSTIC TOOL —
- VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS — Error Messages
- IEEE 1394 Device Problems
- Keyboard Problems Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding
- A program crashes repeatedly A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems
- Memory Problems F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — IF YOU EXPERIENCE OTHER MEMORY PROBLEMS — Mouse Problems C HECK THE MOUSE CABLE —
- RESTART THE COMPUTER — HECK THE MOUSE SETTINGS — Network Problems
- Power Problems
- Printer Problems Scanner Problems
- Sound and Speaker Problems
- No sound from headphones Video and Monitor Problems The screen is blank
- The screen is difficult to read
- 3D image quality is poor Only part of the screen is readable
VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS —
Windows XP:
1
Click
Start
→
Control Panel
→
Printers and Other Hardware
→
Phone and Modem
Options
→
Modems
.
2
Click the COM port for your modem, and then click
Properties
→
Diagnostics
→
Query Modem
to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Vista:
1
Click
Start
→
Control Panel
→
Hardware and Sound
→
Phone and Modem
Options
→
Modems
.
2
Click the COM port for your modem, and then click
Properties
→
Diagnostics
→
Query Modem
to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — Ensure that you have
subscribed to an Internet provider. With the Outlook Express e-mail program open,
click File. If Work Offline has a check mark next to it, click the check mark to remove
it and connect to the Internet. For help, contact your Internet service provider.
Error Messages
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
If the error message is not listed, see the documentation for the operating system or
the program that was running when the message appeared.
A
FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ < > | —
Do not use these characters in filenames.
A
REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open
is missing an essential file. To remove and then reinstall the program:
Windows XP:
1
Click
Start
→
Control Panel
→
Add or Remove Programs
→
Programs and Features
.
2
Select the program you want to remove.
3
Click
Uninstall
.
4
See the program documentation for installation instructions.
Windows Vista:
1
Click
Start
→
Control Panel
→
Programs
→
Programs and Features
.
2
Select the program you want to remove.
3
Click
Uninstall
.
4
See the program documentation for installation instructions.
40 Quick Reference Guide
