Dell Precision T7400 (Late 2007): Starting the Dell Diagnostics From the Drivers and Utilities Disc
Starting the Dell Diagnostics From the Drivers and Utilities Disc: Dell Precision T7400 (Late 2007)
Table of contents
- Notes, Notices, and Cautions
- Contents
- Finding Information What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here Setting Up Your Computer Changing Between Tower and Desktop Orientations Switching From Tower to Desktop Orientation
- Switching From Desktop to Tower Orientation Installing Your Computer in an Enclosure
- • Leave 10.2 cm (4 in) minimum clearance on all vented sides of the computer to permit the airflow required for proper ventilation.
- • Do not install your computer in an enclosure that does not allow airflow.
- Transferring Information to a New Computer Microsoft Windows XP
- Files and Settings Transfer Wizard (With the Operating System Disc) PREPARE THE DESTINATION COMPUTER FOR THE FILE TRANSFER — COPY DATA FROM THE SOURCE COMPUTER —
- TRANSFER DATA TO THE DESTINATION COMPUTER — Files and Settings Transfer Wizard (Without the Operating System Disc) CREATE A WIZARD DISK — COPY DATA FROM THE SOURCE COMPUTER —
- TRANSFER DATA TO THE DESTINATION COMPUTER — Microsoft Windows Vista Power Protection Devices
- Surge Protectors Line Conditioners Uninterruptible Power Supplies
- About Your Computer Front View (Tower Orientation) 1–3 5.25-inch drive bays
- 13 network link light The network link light is on when a good connection exists
- Back View (Tower Orientation)
- Back Panel Connectors 6 link integrity light Green — A good connection exists between a 10-Mbps
- 11 serial connectors (2)
- Cleaning Your Computer Computer, Keyboard, and Monitor Mouse (Non-Optical)
- Floppy Drive CDs and DVDs Troubleshooting Tools Power Lights
- • Eliminate interference. Some possible causes of interference are:
- Diagnostic Lights Diagnostic Light Codes During POST Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Beep Codes Code Cause Code Description Suggested Remedy
- Code Description Suggested Remedy System Messages
- Hardware Troubleshooter
- Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Drivers and Utilities Disc
- Dell Diagnostics Main Menu Option Function
- Tab Function Troubleshooting
- Battery Problems Drive Problems
- Optical Drive Problems Hard Drive Problems
- E-Mail, Modem, and Internet Problems HECK THE MICROSOFT OUTLOOK EXPRESS SECURITY SETTINGS — If you cannot RUN THE MODEM DIAGNOSTIC TOOL —
- VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS — Error Messages
- IEEE 1394 Device Problems
- Keyboard Problems Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding
- A program crashes repeatedly A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems
- Memory Problems F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE — IF YOU EXPERIENCE OTHER MEMORY PROBLEMS — Mouse Problems C HECK THE MOUSE CABLE —
- RESTART THE COMPUTER — HECK THE MOUSE SETTINGS — Network Problems
- Power Problems
- Printer Problems Scanner Problems
- Sound and Speaker Problems
- No sound from headphones Video and Monitor Problems The screen is blank
- The screen is difficult to read
- 3D image quality is poor Only part of the screen is readable
NOTE: If at any time a message appears stating that no diagnostics utility
partition has been found, run the Dell Diagnostics from your Drivers and
Utilities disc (see "Starting the Dell Diagnostics From the Drivers and Utilities
Disc" on page 34)
.
If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop, and then shut down
your computer and try again.
3
At the
Boot Device Menu
, use the up- and down-arrow keys or press the
appropriate number on the keyboard to highlight
Boot to Utility Partition
,
and then press <Enter>.
NOTE: The Quickboot feature changes the boot sequence for the current
boot only. Upon restart, the computer boots according to the boot sequence
specified in the system setup program.
4
At the Dell Diagnostics
Main Menu
, left-click with the mouse, or press
<Tab> and then <Enter>, to select the test you want to run (see "Dell
Diagnostics Main Menu" on page 35).
NOTE: Write down any error codes and problem descriptions exactly as they
appear and follow the instructions on the screen.
5 After all tests have completed, close the test window to return to the
Dell Diagnostics Main Menu.
6 Close the Main Menu window to exit the Dell Diagnostics and restart
the computer.
Starting the Dell Diagnostics From the Drivers and Utilities Disc
1
Turn on your computer.
2
Press the eject button on the front of the optical drive to open the drive tray.
3
Place the
Drivers and Utilities
disc in the center of the drive tray, and then
press the eject button or gently push on the tray to close it.
4
Restart the computer.
5
When the DELL logo appears, press <F12> immediately.
NOTE: Keyboard failure may result when a key on the keyboard is held down
for extended periods of time. To avoid possible keyboard failure, press and
release <F12> in even intervals until the Boot Device Menu appears.
If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop, and then shut down
your computer and try again.
34 Quick Reference Guide
