Dell Precision T5400 (Late 2007): Printer Problems
Printer Problems: Dell Precision T5400 (Late 2007)
Table of contents
- Notes, Notices, and Cautions
- Contents
- Finding Information What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- Setting Up Your Computer Changing Between Tower and Desktop Orientations Switching From Tower to Desktop Orientation Switching From Desktop to Tower Orientation
- Installing Your Computer in an Enclosure
- • If your enclosure has doors, ensure that they allow at least thirty percent airflow through the enclosure (front and back).
- Transferring Information to a New Computer Microsoft Windows XP
- Files and Settings Transfer Wizard (With the Operating System Disc)
- Files and Settings Transfer Wizard (Without the Operating System Disc) CREATE A WIZARD DISK COPY DATA FROM THE SOURCE COMPUTER
- TRANSFER DATA TO THE DESTINATION COMPUTER Microsoft Windows Vista Power Protection Devices
- Surge Protectors Line Conditioners Uninterruptible Power Supplies
- About Your Computer Front View (Tower Orientation) 5 IEEE 1394 connector (optional)
- 12 diagnostic lights (4) Use these lights to help you troubleshoot a computer
- Back View (Tower Orientation)
- Back Panel Connectors (Tower Orientation) 5 link integrity light Green — A good connection exists between a 10-Mbps
- 10 USB 2.0 connectors (5)
- Front View (Desktop Orientation) 6 hard-drive activity light
- 12 diagnostic lights (4)
- Back View (Desktop Orientation)
- Cleaning Your Computer Computer, Keyboard, and Monitor Mouse (Non-Optical)
- Floppy Drive CDs and DVDs Troubleshooting Tools Power Lights
- • Eliminate interference. Some possible causes of interference are:
- Diagnostic Lights Diagnostic Light Codes During POST Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Beep Codes Code Cause Code Description Suggested Remedy
- Code Description Suggested Remedy System Messages
- Hardware Troubleshooter
- Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Drivers and Utilities Disc Dell Diagnostics Main Menu Option Function
- Option Function Tab Function
- Troubleshooting Battery Problems Drive Problems
- Optical Drive Problems Problems Writing to an Optical Drive
- Hard Drive Problems E-Mail, Modem, and Internet Problems HECK THE MICROSOFT OUTLOOK EXPRESS SECURITY SETTINGS — If you cannot CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE —
- RUN THE MODEM DIAGNOSTIC TOOL — ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — Ensure that you have
- Error Messages
- IEEE 1394 Device Problems Keyboard Problems
- Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly
- A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems
- BACK UP YOUR FILES IMMEDIATELY Memory Problems IF YOU EXPERIENCE OTHER MEMORY PROBLEMS — Mouse Problems C HECK THE MOUSE CABLE —
- RESTART THE COMPUTER — HECK THE MOUSE SETTINGS — Network Problems
- Power Problems
- Printer Problems
- Sound and Speaker Problems
- No sound from headphones Video and Monitor Problems The screen is blank
- CHECK THE MONITOR POWER LIGHT — The screen is difficult to read
- 3D image quality is poor
Printer Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
NOTE: If you need technical assistance for your printer, contact the printer’s
manufacturer.
C
HECK THE PRINTER DOCUMENTATION — See the printer documentation for setup
and troubleshooting information.
E
NSURE THAT THE PRINTER IS TURNED ON
CHECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing
it with another device, such as a lamp.
V
ERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —
Windows XP:
1
Click
Start
→
Control Panel
→
Printers and Other Hardware
→
View installed
printers or fax printers
.
2
If the printer is listed, right-click the printer icon.
3
Click
Properties
→
Ports
. For a parallel printer, ensure that the
Print to the following
port(s):
setting is
LPT1 (Printer Port)
. For a USB printer, ensure that the
Print to the
following port(s):
setting is
USB
.
Windows Vista:
1
Click
Start
→
Control Panel
→
Hardware and Sound
→
Printer
.
2
If the printer is listed, right-click the printer icon.
3
Click
Properties
, and then click
Ports
.
4
Adjust the settings, as needed.
REINSTALL THE PRINTER DRIVER — See the printer documentation for information
on reinstalling the printer driver.
Scanner Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
NOTE: If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
C
HECK THE SCANNER DOCUMENTATION — See the scanner documentation for setup
and troubleshooting information.
50 Quick Reference Guide
