Dell Precision T5400 (Late 2007): Hard Drive Problems E-Mail, Modem, and Internet Problems HECK THE MICROSOFT OUTLOOK EXPRESS SECURITY SETTINGS — If you cannot CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE —
Hard Drive Problems E-Mail, Modem, and Internet Problems HECK THE MICROSOFT OUTLOOK EXPRESS SECURITY SETTINGS — If you cannot CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE —: Dell Precision T5400 (Late 2007)
Table of contents
- Notes, Notices, and Cautions
- Contents
- Finding Information What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- What Are You Looking For? Find It Here
- Setting Up Your Computer Changing Between Tower and Desktop Orientations Switching From Tower to Desktop Orientation Switching From Desktop to Tower Orientation
- Installing Your Computer in an Enclosure
- • If your enclosure has doors, ensure that they allow at least thirty percent airflow through the enclosure (front and back).
- Transferring Information to a New Computer Microsoft Windows XP
- Files and Settings Transfer Wizard (With the Operating System Disc)
- Files and Settings Transfer Wizard (Without the Operating System Disc) CREATE A WIZARD DISK COPY DATA FROM THE SOURCE COMPUTER
- TRANSFER DATA TO THE DESTINATION COMPUTER Microsoft Windows Vista Power Protection Devices
- Surge Protectors Line Conditioners Uninterruptible Power Supplies
- About Your Computer Front View (Tower Orientation) 5 IEEE 1394 connector (optional)
- 12 diagnostic lights (4) Use these lights to help you troubleshoot a computer
- Back View (Tower Orientation)
- Back Panel Connectors (Tower Orientation) 5 link integrity light Green — A good connection exists between a 10-Mbps
- 10 USB 2.0 connectors (5)
- Front View (Desktop Orientation) 6 hard-drive activity light
- 12 diagnostic lights (4)
- Back View (Desktop Orientation)
- Cleaning Your Computer Computer, Keyboard, and Monitor Mouse (Non-Optical)
- Floppy Drive CDs and DVDs Troubleshooting Tools Power Lights
- • Eliminate interference. Some possible causes of interference are:
- Diagnostic Lights Diagnostic Light Codes During POST Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Light Pattern Problem Description Suggested Resolution
- Beep Codes Code Cause Code Description Suggested Remedy
- Code Description Suggested Remedy System Messages
- Hardware Troubleshooter
- Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive
- Starting the Dell Diagnostics From the Drivers and Utilities Disc Dell Diagnostics Main Menu Option Function
- Option Function Tab Function
- Troubleshooting Battery Problems Drive Problems
- Optical Drive Problems Problems Writing to an Optical Drive
- Hard Drive Problems E-Mail, Modem, and Internet Problems HECK THE MICROSOFT OUTLOOK EXPRESS SECURITY SETTINGS — If you cannot CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE —
- RUN THE MODEM DIAGNOSTIC TOOL — ENSURE THAT YOU ARE CONNECTED TO THE INTERNET — Ensure that you have
- Error Messages
- IEEE 1394 Device Problems Keyboard Problems
- Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly
- A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems
- BACK UP YOUR FILES IMMEDIATELY Memory Problems IF YOU EXPERIENCE OTHER MEMORY PROBLEMS — Mouse Problems C HECK THE MOUSE CABLE —
- RESTART THE COMPUTER — HECK THE MOUSE SETTINGS — Network Problems
- Power Problems
- Printer Problems
- Sound and Speaker Problems
- No sound from headphones Video and Monitor Problems The screen is blank
- CHECK THE MONITOR POWER LIGHT — The screen is difficult to read
- 3D image quality is poor
Hard Drive Problems
RUN CHECK DISK —
Windows XP:
1
Click
Start
and click
My Computer
.
2
Right-click
Local Disk C:
.
3
Click
Properties
→
Tools
→
Check Now
.
4
Click
Scan for and attempt recovery of bad sectors
and click
Start
.
Windows Vista:
1
Click
Start
and click
Computer
.
2
Right-click
Local Disk C:
.
3
Click
Properties
→
Tools
→
Check Now
.
The
User Account Control
window may appear. If you are an administrator on the
computer, click
Continue
; otherwise, contact your administrator to continue the
desired action.
4
Follow the instructions on the screen.
E-Mail, Modem, and Internet Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
NOTE: Connect the modem to an analog telephone jack only. The modem does not
operate while it is connected to a digital telephone network.
NOTE: Do not plug a telephone cable into the network adapter connector (see
"Back Panel Connectors" in your User’s Guide).
C
HECK THE MICROSOFT OUTLOOK EXPRESS SECURITY SETTINGS — If you cannot
open your e-mail attachments:
1
In Outlook Express, click
Tools
→
Options
→
Security
.
2
Click
Do not allow attachments
to remove the checkmark, as needed.
CHECK THE TELEPHONE LINE CONNECTION
CHECK THE TELEPHONE JACK
CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK
USE A DIFFERENT TELEPHONE LINE —
• Verify that the telephone line is connected to the jack on the modem (the jack has
either a green label or a connector-shaped icon next to it).
• Ensure that you hear a click when you insert the telephone line connector into
the modem.
Quick Reference Guide 41
