Dell Latitude D510: Solving Problems Notebook System Software Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding

Solving Problems Notebook System Software Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding: Dell Latitude D510

Solving Problems

Notebook System Software

Notebook System Software (NSS) is a utility that provides critical updates for your operating

system. Install the Notebook System Software program to gain support for Dell 3.5-inch USB

®

®

®

floppy drives, Intel

Pentium

M processors, Intel Celeron

M processors, optical drives, and USB

devices. NSS is necessary for correct operation of your Dell computer.

NOTICE: NSS is critical for the correct operation of USB devices, including the Dell D/Bay, D/Dock,

D/Port, and D/View devices.

Lockups and Software Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide.

The computer does not start up

ENSURE THAT THE AC ADAPTER IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE

E

LECTRICAL OUTLET

The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or

moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer

turns off. Then restart your computer.

A program stops responding

END THE PROGRAM

1

Press <Ctrl><Shift><Esc> simultaneously.

2

Click

Applications

.

3

Click the program that is no longer responding.

4

Click

End Task

.

Quick Reference Guide 19