Dell Latitude D830: What Are You Looking For? Find It Here

What Are You Looking For? Find It Here

• Solutions — Troubleshooting hints and tips, articles

Dell Support Website — support.dell.com

from technicians, online courses, and frequently

NOTE: Select your region or business segment to view the

asked questions

appropriate support site.

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components,

such as memory, the hard drive, and the operating

system

• Customer Care — Contact information, service call

and order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with

technical support

• Reference — Computer documentation, details on

my computer configuration, product specifications,

and white papers

• Downloads — Certified drivers, patches, and software

updates

• Notebook System Software (NSS) — If you reinstall

To download Notebook System Software:

the operating system for your computer, you should

also reinstall the NSS utility. NSS provides critical

1

Go to

support.dell.com

, select your region or business

updates for your operating system and support for

segment, and enter your Service Tag.

®

Dell™ 3.5-inch USB floppy drives, Intel

processors,

2

Select

Drivers & Downloads

and click

Go

.

optical drives, and USB devices. NSS is necessary for

3

Click your operating system and search for the keyword

correct operation of your Dell computer. The software

Notebook System Software

.

automatically detects your computer and operating

NOTE: The support.dell.com user interface may vary

system and installs the updates appropriate for your

depending on your selections.

configuration.

• Software upgrades and troubleshooting hints —

Dell Support Utility

Frequently asked questions, hot topics, and general

The Dell Support Utility is an automated upgrade and

health of your computing environment

notification system installed on your computer. This

support provides real-time health scans of your computing

environment, software updates, and relevant self-support

information. Access the Dell Support Utility from the

icon in the taskbar. For more information, see "Dell Support

Utility" in your

User’s Guide

.

• How to use Windows XP

Windows Help and Support Center

• How to work with programs and files

1

Click

Start

or

→

Help and Support

.

• How to personalize my desktop

2

Type a word or phrase that describes your problem and

click the arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

Quick Reference Guide 7